2020 TOYOTA HIGHLANDER HYBRID air suspension

431-1. For safe use
HIGHLANDER HV_U
1
For safety and security
Vehicles with a 8-inch display SRS warning light
Driver’s and front passen-
ger’s seat belt reminder light
“PASS AIR BAG OFF” indica-
tor light
WA R N I N G
●Modifications to the front door
panel (such as making a hole in
it)
●Repairs or modifications of the
front fender, front bumper, or
side of the occ upant compart-
ment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow
plows, winches or roof luggage
carrier
●Modifications to the vehicle’s
suspension system
●Installation of electronic devices
such as mobile two-way radios
and CD players
●Modifications to your vehicle for
a person with a physical disabil-
ity
Front passenger occu-
pant classification
system
Your vehicle is equipped
with a front passenger
occupant classification sys-
tem. This system detects
the conditions of the front
passenger seat and acti-
vates or deactivates the
front passenger airbag and
seat cushion airbag.
System components

2584-5. Using the driving support systems
HIGHLANDER HV_U
WA R N I N G
●Vehicle is driven in a construc-
tion zone.
●A spare tire, tire chains, etc. are
equipped.
●When the tires have been
excessively worn, or when the
tire inflation pressure is low.
●When tires of a size other than
specified are installed.
●Vehicle is driven in traffic lanes
other than that highways and
freeways.
●When your vehicle is towing a
trailer or during emergency tow-
ing.
■Preventing LTA system mal-
functions and operations per-
formed by mistake
●Do not modify the headlights or
place stickers, etc. on the sur-
face of the lights.
●Do not modify the suspension
etc. If the suspension etc. needs
to be replaced, contact your
Toyota dealer.
●Do not install or place anything
on the hood or gr ille. Also, do
not install a gr ille guard (bull
bars, kangaroo bar, etc.).
●If your windshield needs
repairs, contact your Toyota
dealer.
■Conditions in which functions
may not operate properly
In the following s ituations, the
functions may not operate prop-
erly and the vehicle may depart
from its lane. Drive safely by
always paying careful attention to
your surroundings and operate
the steering wheel to correct the
path of the vehicle without relying
solely on the functions.
●When the follow- up cruising dis-
play is displayed (P.262) and
the preceding vehicle changes
lanes. (Your vehicle may follow
the preceding vehicle and also
change lanes.)
●When the follow- up cruising dis-
play is displayed (
P.262) and
the preceding vehicle is sway-
ing. (Your vehicle may sway
accordingly and depart from the
lane.)
●When the follow- up cruising dis-
play is displayed (P.262) and
the preceding vehicle departs
from its lane. (Y our vehicle may
follow the preceding vehicle and
depart from the lane.)
●When the follow- up cruising dis-
play is displayed (
P.262) and
the preceding vehicle is being
driven extremely close to the
left/right lane line. (Your vehicle
may follow the preceding vehi-
cle and depart from the lane.)
●Vehicle is being driven around a
sharp curve.

3114-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
ate properly.
●Weather
• When a sensor or the area around a sensor is extremely hot or cold
• When strong winds are blowing
• If a sensor is covered with ice, snow, dirt, etc. (when cleared, the
system will return to normal)
• If heavy rain or water strikes a
sensor
• When driving in inclement weather such as fog, snow or a sandstorm
• When the sensor is frozen (Once the sensor thaws, the system will
return to normal)
●Vehicle surroundings
• When an object that cannot be
detected is betw een the vehicle
and a detected object
• If an object such as a vehicle,
motorcycle, bicycle or pedestrian
cuts in front of the vehicle or runs
out from the side of the vehicle
• The vehicle is approaching a tall or curved curb.
• On an extremely bumpy road, on
an incline, on gravel, or on grass.
• If objects draw too close to the sensor.
●Other ultrasonic waves sources
• When vehicle horns, vehicle detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of other vehicles or other devices which produce ultra-
sonic waves are near the vehicle
• If a sticker or an electronic compo-
nent, such as a backlit license
plate (especially fluorescent type),
fog lights, fender pole or wireless
antenna is installed near a sensor
●Changes in the v ehicle posture
• If the vehicle is significantly tilted
• If the front of the v ehicle is raised
or lowered due to the carried load
• If the orientation of a sensor has been changed due to a collision or
other impact
• When equipment that may obstruct a sensor is installed, such
as a bumper protector (an addi-
tional trim strip, etc.), bicycle car-
rier, or snow plow
• If the suspension has been modi-
fied or tires of a size other than
specified are installed
• If a sensor has been painted or
covered with a sticker, etc.

3154-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
●When the distanc e between your
vehicle and metal objects, such as
a guardrail, wall, sign, or parked
vehicle, which may reflect electri-
cal waves toward the rear of the
vehicle, is short
●When there are spinning objects
near your vehicle such as the fan
of an air conditioning unit
●When water is splashed or
sprayed toward t he rear bumper,
such as from a sprinkler
■Situations in which the Parking
Support Brake function
(rear-crossing vehicles) may
not operate properly
In some situations, such as the fol-
lowing, the radar sensors may not
detect an object and this function
may not operate properly
●Stationary objects
●When a sensor or the area around
a sensor is extremely hot or cold
●If the rear bumper is covered with
ice, snow, dirt, etc.
●If a sensor has been painted or
covered with a sticker, etc.
●When it is raining heavily or water
strikes the vehicle
●If the vehicle is s ignificantly tilted
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle carrier, or snow plow
●If the suspension has been modi-
fied or tires of a size other than
specified are installed
●If the front of the vehicle is raised or lowered due to the carried load
●If an electronic component, such
as a backlit license plate (espe-
cially fluorescent t
ype), fog lights,
fender pole or wireless antenna is
installed near a radar sensor
●If the orientation of a radar sensor
has been changed
●When multiple vehicles are
approaching with only a small gap
between each vehicle
●If a vehicle is approaching the rear
of your vehicle rapidly
●Situations in which the radar sen-
sor may not detect a vehicle
• When a vehicle approaches from
the right or left at the rear of the
vehicle while you are turning while
backing up
• When turning while backing up
• When backing out of a shallow angle parking spot
• When backing up on a slope with a sharp change in grade

3966-1. Maintenance and care
HIGHLANDER HV_U
NOTICE
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with
rain-sensing windshield wip-
ers)
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not let water of the high pres-
sure washer hit directly or the
vicinity of the camera. Due to
the shock from the high pres-
sure water, it is possible the
device may not op erate as nor-
mal.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.

4587-2. Steps to take in an emergency
HIGHLANDER HV_U
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition. 
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
NOTICE
■Using a flatbed truck
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Emergency towing
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

5489-1. For owners
HIGHLANDER HV_U
WA R N I N G
■Modification et mise au rebut
des composants du système
de coussins gonflables SRS
Ne mettez pas votre véhicule au
rebut et ne procédez à aucune
des modifications suivantes sans
consulter votre concessionnaire
Toyota. Les coussins gonflables
SRS peuvent ne pas fonctionner
correctement ou se déployer (se
gonfler) acciden tellement, provo-
quant la mort ou de graves bless-
ures.
●Installation, dépose, démon-
tage et réparation des coussins
gonflables SRS
●Réparations, modifications,
démontage ou remplacement
du volant, du tableau de bord,
de la planche de bord, des
sièges ou de leur garnissage,
des montants avant, latéraux et
arrière, des rails latéraux de toit,
des panneaux de porte avant,
des garnitures de porte avant
ou des haut-par leurs de porte
avant
●Modifications du panneau de
porte avant (par exemple,
perçage d'un trou dans le pan-
neau)
●Réparations ou modifications
des ailes avant, du pare-chocs
avant ou des flancs de l'habita-
cle
●Installation d'un protège-calan-
dre (pare-buffle, pare-kangou-
rou, etc.), de chasse-neige, de
treuils ou d'un porte-bagages de
toit
●Modifications du système de
suspension du véhicule
●Installation d'ap pareils électro-
niques tels que les émet-
teurs/récepteurs radios mobiles
et les lecteurs CD
●Modifications de votre véhicule
pour une personne atteinte d'un
handicap physique