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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

4TABLE OF CONTENTS
HIGHLANDER HV_U
Hood ..................................408
Positioning a floor jack ....... 409
Engine compartment .......... 410
12-volt battery .................... 416
Tires ................................... 418
Tire inflation pressure......... 430
Wheels ............................... 432
Air conditioning filter ........... 433
Cleaning the hybrid battery (trac- tion battery) air intake vents 
and filter ........................... 435
Electronic key battery ......... 438
Checking and replacing fuses ......................................... 439
Headlight aim ..................... 442
Light bulbs .......................... 443
7-1. Essential information Emergency flashers ........... 452
If your vehicle has to be stopped  in an emergency .............. 452
If the vehicle is trapped in rising  water ................................ 453
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 455
If you think something is wrong ......................................... 458
If a warning light turns on or a  warning buzzer sounds .... 460
If a warning message is dis- played .............................. 470
If you have a flat tire ........... 474
If the hybrid system will not start ......................................... 486
If you lose your keys .......... 488
If the fuel filler door cannot be  opened ............................. 488
If the electronic key does not  operate properly ............... 489If the 12-volt battery is dis-
charged ............................ 491
If your vehicle overheats .... 497
If the vehicle becomes stuck ......................................... 500
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 504
Fuel information ................. 514
Tire information .................. 516
8-2. Customization Customizable features ....... 526
8-3. Initialization Items to initialize ................ 538
9-1. For owners Reporting safety defects for U.S. owners ............................. 540
Seat belt instructions for Cana- dian owners (in French) ... 540
SRS airbag instructions for  Canadian owners (in French)......................................... 542
Headlight aim instructions for  Canadian owners (in French)......................................... 549
What to do if... (Troubleshooting)  ......................................... 55
2
Alphab
 etical Index.............. 555
7When trouble arises
8Vehicle specifications
9For owners
Index 

13Pictorial index
HIGHLANDER HV_U
Precautions for winter seas on.............................................. P.327
To prevent freezing (windshiel d wiper de-icer) ..................... P.338
Precautions for car wash
*.................................................... P.395
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.507
Tires.......................................................... ........................... P.418
Tire size/inflation pressure ................................... ........ P.418, 511
Winter tires/tire chains ....................................... .................. P.327
Checking/rotation/tire pressur e warning system ..................P.418
Coping with flat tires......................................... .................... P.474
Hood ........................................................... ......................... P.408
Opening ............................................................................... P.408
Engine oil ..................................................... ........................ P.508
Coping with overheating ...................................................... P.497
Warning messages ............................................... ............... P.470
Headlights..................................................... ...................... P.229
Parking lights ................................................. .................... P.229
Front turn signal lights ....................................... ............... P.223
Parking lights
*/daytime running lights............................. P.229
Front side marker lights ....................................... ............. P.229
Front fog lights ............................................... .................... P.235
Stop/tail lights ............................................... ..................... P.229
Tail lights.................................................... ......................... P.229
Back-up lights
Shifting the shift lever to  R ................................................... P.220
License plate lights........................................... ................. P.229
Rear turn signal lights ........................................ ............... P.223
Light bulbs of the exterior lights for driving
(Replacing method: P.443, Watts: P.512) 

852-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
7-inch display
The units used on the meters and some indicators may differ 
depending on the target region.
Warning lights inform the driver 
of malfunctions in the indicated 
vehicle’s systems.
Warning lights
(U.S.A.)
Brake system warning 
light
*1 (  P.460)
(red)
(Canada)
Brake system warning 
light
*1 (  P.460)
(yellow)
Brake system warning 
light
*1 ( P.460)
High coolant temperature 
warning light
*2 (  P.460)
Hybrid system overheat 
warning light
*2 (  P.461)
Charging system warning 
light
*2 (  P.461)
Low engine oil pressure 
warning light
*2 (  P.461)
(U.S.A.)
Malfunction indicator 
lamp
*1 ( P.461)
(Canada)
Malfunction indicator 
lamp
*1 ( P.461)
SRS warning light
*1 
(  P.462)
(U.S.A.)
ABS warning light*1 
(  P.462)
(Canada)
ABS warning light*1 
(  P.462)
Brake Overri de System 
warning light/Drive-Start 
Control warning light
*2 
(  P.462)
(red/yel-
low)
Electric power steering 
system warning light 
( P.463)
Low fuel leve l warning 
light
*1(  P.463) 

3274-6. Driving tips
HIGHLANDER HV_U
4
Driving
 Use fluids that are appropriate 
to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
Have a service technician 
inspect the condition of the 
12-volt battery.
 Have the vehicle fitted with 
four snow tires or purchase a 
set of tire chains for the front 
tires.
Ensure that all tires are the same 
size and brand,  and that chains 
match the size of the tires.
Perform the following according 
to the driving conditions:
Winter driving tips
Carry out the necessary 
preparations and inspec-
tions before driving the 
vehicle in winter. Always 
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions 
to reduce the risk of accidents.
Failure to do so m ay result in a 
loss of vehicle control and cause 
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended 
level of air pressure.
●Do not drive in excess of 75 
mph (120 km/h), regardless of 
the type of snow tires being 
used.
●Use snow tires on all, not just 
some wheels.
■Driving with tire chains
Observe the following precautions 
to reduce the risk of accidents.
Failure to do so may result in the 
vehicle being unable to be driven 
safely, and may cause death or 
serious injury.
●Do not drive in excess of the 
speed limit specifi ed for the tire 
chains being used, or 30 mph 
(50 km/h), whichever is lower.
●Avoid driving  on bumpy road 
surfaces or over potholes.
●Avoid sudden acceleration, 
abrupt steering, sudden brak-
ing and shifting operations that 
cause sudden engine braking.
●Slow down sufficiently before 
entering a curve to ensure that 
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow 
tires
Request repairs or replacement of 
snow tires from Toyota dealers or 
legitimate tire retailers.
This is because the removal and 
attachment of snow tires affects 
the operation of the tire pressure 
warning valves and transmitters.
Before driving the vehicle 

3946-1. Maintenance and care
HIGHLANDER HV_U
6-1.Maintenance and care
Working from top to bottom, 
liberally apply water to the 
vehicle body, wheel wells and 
underside of the vehicle to 
remove any dirt and dust.
 Wash the vehicle body using 
a sponge or soft cloth, such 
as a chamois.
 For hard-to-remove marks, 
use car wash soap and rinse 
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the 
waterproof coating deterio-
rates.
If water does not bead on a clean 
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the 
vehicle. Extend the mirrors before 
driving.
●Brushes used in automatic car 
washes may scratch the vehicle 
surface, parts (wheel, etc.) and 
harm your vehicle’s paint.
●Rear spoiler may not be washable 
in some automatic car washes. 
There may also be an increased 
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do 
not bring the nozzle tip near the 
gaps around the doors or perimeter 
of the windows, or spray these 
areas continuously.
■When using a car wash
If the door handle becomes wet 
while the electronic key is within the 
effective range, the door may lock 
and unlock repeatedly. In that case, 
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2 
m) or more separate from the 
vehicle while the vehicle is being 
washed. (Take care to ensure that 
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the 
smart key system. ( P.147)
■Wheels and wheel ornaments
●Remove any dirt immediately by 
using a neutral detergent.
●Wash detergent off with water 
immediately after use.
●To protect the paint from damage, 
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or  abrasive detergent
• Do not use hard brushes
• Do not use detergent on the  wheels when they  are hot, such 
as after driving or parking in hot 
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be re moved, clean the 
parts as follows:
●Use a soft cloth dampened with an 
approximately 5% solution of neu-
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each 
component and its material.
Cleaning instructions 

4076-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
Hybrid battery 
(traction bat-
tery) air intake 
vent ( P.435)• Vacuum cleaner, 
etc.
• Phillips screw- driver
Headlight aim 
( P.442)• Phillips-head 
screwdriver
Light bulbs 
( P.443)
• Bulb with same 
number and 
wattage rating as 
original
• Flathead screw- driver
• Wrench
Radiator and 
condenser 
(  P.414)
Tire inflation 
pressure 
( P.430)• Tire pressure 
gauge
• Compressed air  source
Washer fluid 
( P.415)
• Water or washer 
fluid containing 
antifreeze (for 
winter use)
• Funnel (used  only for adding 
water or washer 
fluid)
WA R N I N G
The engine compartment contains 
many mechanisms and fluids that 
may move suddenly, become hot, 
or become electrically energized. 
To avoid death or serious injury, 
observe the following precautions.
ItemsParts and tools■When working on the engine 
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on 
the multi-information display 
and the “READY” indicator are 
both off.
●Keep hands, clothing and tools 
away from the moving fan and 
engine drive belt.
●Be careful not to touch the 
engine, power control unit, radi-
ator, exhaust manifold, etc. right 
after driving as they may be hot. 
Oil and other fluids may also be 
hot.
●Do not leave anything that may 
burn easily, such as paper and 
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or 
expose an open flame to fuel or 
the battery. Fuel and battery 
fumes are flammable.
■When working near the elec-
tric cooling fan or radiator 
grille
Be sure the power switch is off.
With the power switch in ON, the 
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant 
temperature is high. ( P.414)
■Safety glasses
Wear safety glasses to prevent 
flying or falling material, fluid 
spray, etc. from getting in your 
eyes.
NOTICE
■If you remove the air cleaner 
filter
Driving with the ai r cleaner filter 
removed may cause excessive 
engine wear due to  dirt in the air. 

4326-3. Do-it-yourself maintenance
HIGHLANDER HV_U
When replacing wheels, care 
should be taken to ensure that 
they are equivalent to those 
removed in load capacity, diam-
eter, rim width and inset
*.
Replacement wheels are avail-
able at your Toyota dealer.
*: Conventionally referred to as off- set.
Toyota does not recommend 
using the following:
 Wheels of different sizes or 
types
 Used wheels
 Bent wheels that have been 
straightened
■When replacing wheels
The wheels of your vehicle are 
equipped with tire pressure warning 
valves and transmit ters that allow 
the tire pressure warning system to 
provide advance warning in the 
event of a loss in tire inflation pres-
sure. Whenever wheels are 
replaced, tire pressure warning 
valves and transmitters must be 
installed. ( P.423)
Wheels
If a wheel is bent, cracked or 
heavily corroded, it should 
be replaced. Otherwise, the 
tire may separate from the 
wheel or cause a loss of 
handling control.
Wheel selection
WA R N I N G
■When replacing wheels
●Do not use wheels that are a dif-
ferent size from  those recom-
mended in the Owner’s Manual, 
as this may result in a loss of 
handling control.
●Never use an inner tube in a 
leaking wheel which is designed 
for a tubeless tire.
Doing so may result in an acci-
dent, causing death or serious 
injury.
■When installing the wheel 
nuts
Never use oil or grease on the 
wheel bolts or wheel nuts.
Oil and grease may cause the 
wheel nuts to be excessively tight-
ened, leading to bolt or disc wheel 
damage. In addition, the oil or 
grease can cause the wheel nuts 
to loosen and the wheel may fall 
off, causing an accident and 
resulting in death or serious injury. 
Remove any oil or grease from 
the wheel bolts or wheel nuts.
■Use of defective wheels pro-
hibited
Do not use cracke d or deformed 
wheels. Doing so could cause the 
tire to leak air during driving, pos-
sibly causing an accident.
NOTICE
■Replacing tire pressure warn-
ing valves and transmitters
●Because tire repair or replace-
ment may affect the tire pres-
sure warning valves and 
transmitters, make sure to have 
tires serviced by your Toyota 
dealer or other qualified service 
shop. In additio n, make sure to 
purchase your tire pressure 
warning valves  and transmit-
ters at your Toyota dealer.