2020 TOYOTA HIGHLANDER HYBRID airbag

351-1. For safe use
HIGHLANDER HV_U
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For safety and security
SRS curtain shield airbags
• Can help protect primarily the h ead of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehi cle in the
event of vehicle rollover
■SRS airbag system components
Front passenger airbag
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights
Front side airbags
Curtain shield airbags
Side impact sensors (rear)
SRS warning light
Front passenger occupant classification system (ECU and sen-
sors)
Driver airbag
Side impact sensors (front door)
Seat belt pretensioners and force limiters
Seat cushion airbag
Driver’s seat position sensor
Driver’s knee airbag
Driver’s seat bel t buckle switch
Front impact sensors
Airbag sensor assembly

361-1. For safe use
HIGHLANDER HV_U
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 7 8 )
●All of the doors will be unlocked.
( P.132)
●The brakes and st op lights will be
controlled automatically. ( P.320)
●The interior lights will turn on auto-
matically. ( P.358)
●The emergency flashers will turn
on automatically. ( P.452)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis- tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the

371-1. For safe use
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For safety and security
SRS front airbags for the front
passenger may de ploy if luggage
is put in the seat, even if the seat
is unoccupied.
●The SRS seat cushion airbag on
the front passen ger seat will not
operate if the occupant is not
wearing a seat belt.
■SRS airbag deployment condi-
tions (SRS side and curtain
shield airbags)
●The SRS side and curtain shield
airbags will deploy i n the event of
an impact that exceeds the set
threshold level (the level of force
corresponding to the impact force
produced by an approximately
3300 lb. [1500 kg] vehicle colliding
with the vehicle cabin from a
direction perpendicular to the
vehicle orientation at an approxi-
mate speed of 12 - 18 mph [20 -
30 km/h]).
●Both SRS curtain shield airbags
may deploy in the event of a
severe side collision.
●Both SRS curtain shield airbags
will deploy in the event of vehicle
rollover.
●Both SRS curtain shield airbags
may also deploy in the event of a
severe frontal collision.
■Conditions under which the
SRS airbags may deploy
(inflate), other t han a collision
The SRS front airbags and SRS cur-
tain shield airbags may also deploy
if a serious impact occurs to the
underside of your vehicle. Some
examples are shown in the illustra-
tion.
●Hitting a curb, edge of pavement
or hard surface
●Falling into or jumping over a deep
hole
●Landing hard or falling The SRS curtain shield airbags may
also deploy under the situations
shown in the illustration.
●The angle of vehicle tip-up is mar-
ginal.
●The vehicle skids and hits a curb
stone.
■Types of collisions that may not
deploy the SRS airbags (SRS
front airbags)
The SRS front airbags do not gener-
ally inflate if the vehicle is involved
in a side or r ear collision, if it rolls
over, or if it is involved in a
low-speed frontal collision. But,
whenever a collis ion of any type
causes sufficient forward decelera-
tion of the vehicle, deployment of
the SRS front airbags may occur.
●Collision from the side
●Collision from the rear
●Vehicle rollover

381-1. For safe use
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■Types of collisions that may not
deploy the SRS airbags (SRS
side and curtain shield airbags)
The SRS side and curtain shield air-
bags may not activate if the vehicle
is subjected to a c ollision from the
side at certain angl es, or a collision
to the side of the vehicle body other
than the passenger compartment.
●Collision from the s ide to the vehi-
cle body other than the passenger
compartment
●Collision from the s ide at an angle
The SRS side airbags do not gener-
ally inflate if the vehicle is involved
in a frontal or rear c ollision, if it rolls
over, or if it i s involved in a
low-speed side collision.
●Collision from the front
●Collision from the rear
●Vehicle rollover
The SRS curtain shield airbags do
not generally inflate if the vehicle is
involved in a rear collision, if it
pitches end over end, or if it is
involved in a low-speed side or
low-speed fron tal collision.
●Collision from the rear
●Pitching end over end
■When to contact your Toyota
dealer
In the following ca ses, the vehicle
will require inspecti on and/or repair.
Contact your Toyota dealer as soon
as possible.
●Any of the SRS airbags have
been inflated.
●The front of the vehicle is dam-
aged or deformed, or was
involved in an accident that was
not severe enough to cause the
SRS front airbags to inflate.
●A portion of a door or its surround-
ing area is damaged, deformed or
has had a hole made in it, or the
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is

391-1. For safe use
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For safety and security
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the f ront pillars, rear
pillars or roof side rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WA R N I N G
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the
driver’s airbag is the first 2 - 3
in. (50 - 75 mm) of inflation,
placing yourself 10 in. (250 mm)
from your driver airbag provides
you with a clear margin of
safety. This distance is mea-
sured from the c enter of the
steering wheel to your breast-
bone. If you sit less than 10 in.
(250 mm) away now, you can
change your driv ing position in
several ways:
• Move your seat to the rear as
far as you can while still reach-
ing the pedals comfortably.

401-1. For safe use
HIGHLANDER HV_U
WA R N I N G
• Slightly recline the back of the seat.
Although vehicle designs vary,
many drivers can achieve the
10 in. (250 mm) distance, even
with the driver seat all the way
forward, simply by reclining the
back of the seat somewhat. If
reclining the back of your seat
makes it hard to see the road,
raise yourself by using a firm,
non-slippery cushion, or raise
the seat if your vehicle has that
feature.
• If your steering wheel is adjust- able, tilt it downward. This
points the airbag toward your
chest instead of your head and
neck.
The seat should be adjusted as
recommended by NHTSA above,
while still maintain ing control of
the foot pedals, steering wheel,
and your view of the instrument
panel controls.
●If the seat belt extender has
been connected to the front
seat belt buckles but the seat
belt extender has not also been
fastened to the latch plate of the
seat belt, the SRS front airbags
will judge that t he driver and
front passenger are wearing the
seat belt even t hough the seat
belt has not been connected. In
this case, the SRS front airbags
may not activate correctly in a
collision, resulting in death or
serious injury in the event of a
collision. Be su re to wear the
seat belt with the seat belt
extender.
●The SRS front passenger air-
bag also deploys with consider-
able force, and can cause death
or serious injury especially if the
front passenger is very close to
the airbag. The front passenger
seat should be as far from the
airbag as possible with the seat-
back adjusted, so the front pas-
senger sits upright.

411-1. For safe use
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For safety and security
WA R N I N G
●Improperly seated and/or
restrained infants and children
can be killed or seriously injured
by a deploying airbag. An infant
or child who is too small to use
a seat belt should be properly
secured using a child restraint
system. Toyota strongly recom-
mends that all in fants and chil-
dren be placed in the rear seats
of the vehicle and properly
restrained. The rear seats are
safer for infants and children
than the front pa ssenger seat.
(
P. 5 0 )
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put thei r head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.

421-1. For safe use
HIGHLANDER HV_U
WA R N I N G
●Do not attach anything to areas
such as a door, windshield, side
windows, front or rear pillar, roof
side rail and assist grip.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●I f a vin yl co ver is p u t on t he ar ea
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors. Doing so can cause
the SRS airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or win-
dow to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags
●Repairs, modifications, removal
or replacement of the steering
wheel, instrument panel, dash-
board, seats or seat upholstery,
front, side and rear pillars, roof
side rails, front door panels,
front door trims or front door
speakers