2020 MERCEDES-BENZ SPRINTER MY20 with 7” screen

wheels and tires or ma
ybeflung out from the
ve hicle when continuing thej ourne y.
R Chec kthe underbody fort rapped branches or
ot her parts of plants and remo vethem.
R Clean theb rake discs, brakepads and axle
joints, particularly af tero peration in sand,
mud, grit and gr avel,wate rors imilar lydirty
conditions.
R Chec kthe entir efloor assembly ,the tires,
wheels, bodywor kstructure, brakes, steering,
suspension and exhaus tsystemf or an ydam‐
age.
R Chec kthe service brak efor operating saf ety,
e.g. car ryout abrake test.
R Ifyo un otices tron gv ibra tions af terd riving
off-road, checkt he wheels and driv etra in for
fo re ign object sagain. Remo veanyforeign
object swhichc an lead toimbalances and
th us caus evibrations .Intheeve nt of damage
to thew heels and thed rive train, visit aquali‐
fi ed specialis tworks hop immediately. Fu
nction of theE CO display The EC
Odispla ysums up your drivin gcharacter‐
istics from thes tart to thee nd of thet ripa nd
supports aconsum ption-optimized driving style.
Yo uc an influence consum ption as follo ws:
R Anticipa teroad and traf ficc onditions.
R Obser vetheg earshif trecommendation. Instrument Displa
ywithc olo rdisplay
The segment's lettering lights up brightl y,the
outer edg elights up and thes egment is filled
when thev ehicle is driven wit hthe following char‐
acteristics:
R 1 ACCELERATION:m oderate acceleration
R 2 CONSTANT:c onsistent speed
R 3 COASTING:g entledeceleration and roll‐
ing The segment's lettering is gr
ay,the outer edg eis
dar kand thes egment is em ptied when thev ehi‐
cle is driven wit hthe following characteristics:
R 1 ACCELERATION:s porty acceleration
R 2 CONSTANT:s peedfluctuations
R 3 COASTING:h eavy braking
Yo uh aved rive ninac onsumption-optimized man‐
ner when:
R The thre es egment shave been comple tely fil‐
led simultaneousl y.
R The edg eofallth re es egment slights up. Instrument Displa
ywithb lacka nd whit edis‐
play
The bar swillfill up when thev ehicle is driven
wit hthe following characteristics:
R 1Moderat eacceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bar swill em ptyw hen thev ehicle is driven
wit hthe following characteristics:
R 1Spo rtya cceleration
R 2Speed fluctuations
R 3Heavy braking
The displ aywill also sho wthe additional range
(4 Bonu sXXX mi Fr. Start orXXX mi From
Start)t hatyouh ave achie vedw ithy our driving
st ylec ompared wit hadrive rw ithav erys porty
driving style. This rang ed oesn otcor respond to
an yf ixed consum ption saving. Driving and parking
11 9

Diesel pa
rticulat efilter Note
sonr egeneration &
DANG ER Risk of deat hcause dby
ex haus tgases
Combustio nengines emit poisonous exhaust
ga ses suc hascarbon monoxide. Inhaling
th ese exhaus tgases is hazardou stohealth
and leads topoisoning. #
Neverlea ve thee ngine or ,ifpresent,
th ea uxiliar yheating running in an
enclose dspace wi thout suf ficient venti‐
lation. &
WARNING Risk offire caused byhot
ex haus tsystemp arts
Flammable materials suc hasleaves, grass or
twigs ma yignite. #
Park thev ehicle so that no flammable
material can com eintoc ontact wi thhot
ve hicle components. #
In particular ,donotpar kond rygrass‐
land or har vested grain fields. Re
generation wi thout inter ruption take sa ppr ox.
15 minutes.
If th ev ehicle is predominantl yused fors hor tdis‐
ta nce driving or extende dnon-operationa ltimes,
th is could lead toam alfunctio ninthe automatic
cleaning function fort he diesel particulat efilter.
As aresult, permanent blocking of thed iesel par‐
ticulat efilter ma yoccur .and fuel ma yalso accu‐
mulat einthe engine oil and cause engine failure.
If yo um ainlydriv eshor tdistan ces, yous hould
driv eonaf reew ay or go forac ountr ydrive for20
minutes every500 km (300 miles). This facili‐
ta test he diesel particulat efilter's burn-of fproc‐
ess.
* NO
TEDama gedue tohote xhau stgases During
rege neration, extremely ho texhau st
ga ses escape from thet ailpipe. #
During rege neration, maintai namini‐
mum di stanc eof7ft(2m)f romo ther
objects, e.g. par kedv ehicles. Displaying load
On-boar
dcomputer:
4 Service 5
Consumption Info
The load of thed iesel particulat efilter is dis‐
pla yed. Load displa
yat75% load #
Toexitth ed ispla y:press theb ackb utton on
th el eft-hand side of thes teering wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcomputer
(/ page120) Batter
ymain switch Note
sont he batter ymain switch *
NO
TEDama getothee lectrical sy stem If
yo ur emo vetheb atter ymain switch, it
could lead tothee lectrical sy stem becoming
damaged. #
Mak esuret hat thei gnition is switched
of fa nd that at leas t15minutes ha ve
passed befor eremoving theb attery
main switch. Otherwise, electrical sys‐
te mc omponents could be dama ged. Yo
uc an use theb atter ymain switc htodiscon‐
nect thec urrent toall your vehicle's consumers.
This will pr event uncontrolle dbattery discha rge
caused byquiescent cur rent consumers.
If yo ur vehicle is equipped wit hanauxiliary bat‐
te ry inthee ngine compartmen torinthe base of
th ec o-driver's seat, youm ustd isconnec tboth
batteries. Onl ythen is thee lectrical sy stem fully
disconnected from thep owe rsupp ly. 12 0
Driving and pa rking

%
Only disconnect thev ehicle from thep ower
supply using theb atter ymain switc hinthe
fo llowing situations:
R The vehicle is stationar yfor along time
R It is absolutely necessar ytodisconnect
th ev ehicle from thep ower supply
Af ters witching on thep owe rsupp ly,y ou will
need torese tthe side windo ws (/pag e58)
and thee lectric sliding door (/ page55). Switching
thep owe rsuppl yon/off Swit
ching of fthe po wersupply Batter
ymains witch
* NO
TEDama getothea uxiliar ybatter yin
ve hicles wit harear wheel driv eand auto‐
matic transmission If
th eb atter ymain switc hisremoved, the
auxiliar ybatter ycould be damaged byheavy
discharging. #
Do no tremo vetheb atter ymain switch. #
Consult aqualified specialis tworks hop
to put thev ehicle out of use. %
No
tether emaining time befor ethe next
service due dat eand oil chang e.T he time
re cording is also dis rupted if thep ower sup‐
ply is disconnected. #
Swit chofft he ignition and wait at least
15 minutes. #
Remo vecover 1.Todot his,take hold of the
co veratt he upper edge, mo veit outwards in
th ed irection of thed rive r's door and lif titoff. #
Press and hold button 3. #
Pull plug 2out of theg round pin. #
Push plug 2asfarasp ossible in thed irec‐
tion of thea rrow sothat it canno tmakec on‐
ta ct wi th theground pin.
All star terb atter yconsumer saredisconnec‐
te df romt he po wersupp ly.
Switching on thep owe rsupply Batter
ymains witch #
Press plug 2ontothe ground pin until you
fe el it engag eand plug 2is in full contact
wit hthe ground pin.
All star terb atter yconsumer sarereconnec‐
te dtot he po wersupply. #
Fasten co ver1.Todot his, place thec over
on from abo ve. #
Press thec over int othe neighboring switch‐
ing console on ther ight hand side. Driving and parking
121

Au
tomatic transmission DIREC
TSELECT lever Fu
nction of theD IRECT SELECT le ver &
WARNING Risk of accident and inju ry
due tochildren lef tunat tende dint he
ve hicle
If ch ildren ar eleftu nat tende dint hevehicle,
th ey could:
R opendoors,t hereb yendangering other
persons or road users.
R geto utofthev ehicle and be hit by
oncomin gtraffic.
R operat evehicle equipment and become
trapped, fore xamp le.
In addition ,children could also se tthe vehicle
in motion, fore xamp le,by:
R releasing thep arking brake.
R shifting thea utomatic transmission out of
par kposition 005D.
R startin gthe engine #
Neverlea ve children and animals unat‐
te nde dint hevehicle. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Keep theS martK eyout of ther eac hof
ch ildren. &
WARNING Risk of accident du etoincor‐
re ct gearshifting
If th ee ngine speed is higher than thei dle
speed and youe ngag ethe transmission posi‐
tion 005Bor005E,t hevehicle ma yaccelerate
sharply. #
Ifyo ue ngag ethe transmission position
005B or005E alwaysd epress theb rake
pedal firm lyand do no taccelerat eat
th es ame time. Yo
uu setheD IRECT SELECT le vertos witchthe
transmission position. The cur rent transmission
position appear sinthe multifunction displa y. 005D
Park position
005E Reverseg ear
005C Neutral
005B Driveposition
En gaging reve rseg ear R #
Dep ress theb rake pedal and push the
DIRECT SELEC Tleve rupwards pas tthe first
point of resis tance.
Tr ansmission position display 005Eis shown in
th em ultifunction displa y.
Selecting neutral N &
WARNING Risk of accident and injury
whe nneutral positio nisengaged
If yo up arkt he vehicle wit hthe transmission
in neutral position 005Cand thep arking brake
is no tengaged, thev ehicle ma yroll away.
Ther eisar isk of accident and injur y. #
Befor eparkin gthe vehicle, apply the
parking brake. 12 2
Driving and pa rking

#
Press theb rake pedal and theD IRECT
SELECT le veru pwards or down wardstot he
fi rs tp oint of resis tance.
Tr ansmission position display 005Cis shown in
th em ultifunction displa y.
Re leasing theb rake pedal will allo wyoutomo ve
th ev ehicle freely ,e.g. topush it or towi t.
If th ea utomatic transmission should also
st ay in neutral 005C 005Cwhen thei gnition is
switched off, car ryout thef ollowing: #
Startt he vehicle. #
Depress theb rake pedal and shif ttoneutral
005C. #
Release theb rake pedal. #
Switc hoffthei gnition.
% If
yo ut hen lea vethev ehicle and theS mart‐
Ke yiss tillint hevehicle, thea utomatic trans‐
mission will stay in neut ral005C from then on.
Engaging par kposition P #
Press button 1.
Tr ansmission position display 005Dis shown in
th em ultifunction displa y.
Pa rk position 005Dis engaged automaticall ywhen
one of thef ollowing condition sismet:
R Yous wit ch offt he engine in transmission
position 005Bor005E.
R Youo pen thed rive r's door when thev ehicle is
st ationar yorwhen drivin gataveryl ow speed
and in transmissio nposition 005Bor005E.
Engaging driv eposition D #
Depress theb rake pedal and push the
DIRECT SELEC Tleve rdownw ards pas tthe
fi rs tp oint of resis tance.
Tr ansmission position display 005Bis shown in
th em ultifunction displa y.
The automatic transmission shifts thro ugh the
individual gearsa utomaticall ywhen it is in trans‐
mission position 005B.This is de term ined bythe
fo llowing factors:
R Position of thea ccelerator pedal
R Driving speed Driving and parking
12 3

Re
strictin gthe shi ftrange Re
quirements:
R Transmission position 005Bis engaged
(/ page123). #
Torestrict th eshiftrange: briefly pull steer‐
ing wheel paddle shif ter1.
The automatic transmission shifts tothen ext
ge ar down, dependin gonthegear cur rently
engaged .The shi ftrang eisa lsor estricted.
The shif trang eselected is shown in them ulti‐
function displa y.The automatic transmission
shifts onl yasfar as thes elected gear. #
Pull and hold steering wheel paddle shif ter
1 .
The automatic transmission will chang etoa
shif trang ewhich allo wseasy acceleration
and deceleration. Todo this, thea utomatic
transmission shifts down one or mor egears
and restricts thes hiftrange.
Th es hift rang es elected is shown in them ulti‐
function displa y.The automatic transmission
shifts onl yasfar as thes elected gear.
% The automatic transmissio
ndoes no tshift
down if youp ullsteering wheel paddle shif ter
1 whils ttrave ling at tooh igh aspeed.
If th es hiftrang eisr estricted and them axi‐
mum engine speed fort he restricted shi ft
ra ng eisr eached, thea utomatic transmission
will no tshif tu p. #
Toderestric tthe shi ftrange: briefly pull
st eering wheel paddle shif ter2.
The automatic transmission shifts tothen ext
ge ar up, dependin gonthegear cur rently
engaged .Thisd eres tricts thes hiftrang eat
th es ame time. The shif
trang eselected is shown in them ulti‐
function displa y.The automatic transmission
shifts onl yasfar as thes elected gear. #
Toderestric tthe shi ftrange: pull and hold
st eering wheel paddle shif ter2.
or #
Engag etransmission position 005Bagain
(/ page123).
The auto matic transmission shifts up one or
mor egear sdepending on theg ear cur rently
engaged .Simultaneously ,the shif trange
re striction is deactivated and thet ransmis‐
sion position appear sinthe multifunction dis‐
play 005B.
Ad aptthe shif trang etot he driving situation:
0049 Use
thee ngine' sbraking ef fect.
0048 Use
thee ngine' sbraking ef fect on downhill
gradients and whe ndriving on steep roads,
in mountainous areas as well as under ardu‐
ous operatin gconditions.
0047 Use
thee ngine' sbraking ef fect on extreme ly
st eep downhill gradients and on long down‐
hill stre tches. Usin
gkickdown #
Form aximum acceleration: depressthe
accelerator pedal be yond thep ressur epoint. #
Ease of fthe accelera torp eda lonce the
desired speed is reached. All-wheel drive
Note
sona ll-wheel drive All-wheel driv
eensures permanent driv efor all
fo ur wheels, and toget her wit hESP®
it impr oves
th et raction of thev ehicle.
The traction cont roloft he all-wheel driv ealso
ta ke sp lace via theb rake system. Therefore, the
brak esystem can overheat during extreme off-
ro ad use. In this case, ease of fthe accelerator
pedal or stop toallo wthe brak esystemtoc ool
down.
If ad rive nw heel spins du etoinsufficient trac‐
tion, obser vethef ollowing no tes:
R When pulling away,m akeu se of thet raction
cont rolintegrated in ESP ®
.D epress the
accelerator pedal as farasn ecessar y.
R Take your foot offt he accelera torp edal,
slowly ,whilet he vehicle is in motion. 124
Driving and pa rking

In wintr
ydriving conditions, alw aysu se winter
tires (M+S tires) and, if necessar y,sno wchains
(/ page245). Only in this wa yc an them aximum
ef fect of all-whee ldrive be achie ved.
Use DSR( Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page126).
If yo uf ail toadap tyour driving styleorify ou are
inattenti ve,the all-wheel driv esystem can neither
re duce ther isk of an accident nor override the
la ws of ph ysics. The all-wheel driv esystemc an‐
no ttak er oad, weather and traf ficc onditions into
account. The all-whee ldrive system is onl yan
aid. Youa re re sponsible form aintaining asafe
dis tance from thev ehicle in front, forv ehicle
speed, forb raking in good time and fors taying in
lane.
* NO
TERisk of damag etothe driv etra in
and theb rake system If
yo uo perat evehicles wit hall-wheel driv eon
ao ne-axle test st and, youm aydamag ethe
driv etra in or theb rake system. #
Afunction or per form anc etests hould
only be car ried out on atwo -axle test
st and. #
Ifyo uw ish tooperat ethe vehicle on
suc hat ests tand, please consult a
qu alified specialis tworks hop in
advance. *
NO
TERisk of damag etothe transfer
case If
yo ut ow th evehicle wit haraised axle, the
trans ferc ase can getdamaged. Suc hdamage
is no tcovered byMercedes-BenzL imited
Wa rrant y. #
Nevertow th evehicle wit haraised axle. #
Onlytow thev ehicle wit hall wheels on
th eg round or full yraised. #
Notethei nstruction sontowing the
ve hicle wit hfull contact wit hthe ground
fo ra ll wheels. Engaging all-wheel drive
Conditions
fore ngaging/disengaging
Yo uc an engag eand deactivat ethe all-wheel drive
when stationar yorwhile drivin gslowl y. When
stationar y,thef ollowing mus tbeobserved:
R The engin eisrunning.
R Thes teering wheel in thes traight-ahea dposi‐
tion.
If th ea ll-wheel driv ecann otbe engaged when
st ationary: #
Vehicles with automatic transmission:
shif tthe selector le verfrom 005Cto005B from
005B to005C from 005Cto005E and bac kto005C.
Engaging and disengaging thea ll-wheel drive
can be made easier in this wa y.
Obser vethef ollowing when driving slowly:
R The engine is running.
R The vehicle is no ttrave ling fasterthan
6. 2m ph (1 0km/h).
R The vehicle is no tbeing driven around abend.
If it is no tpossible toengag eall-wheel driv ewhen
th ev ehicle is rolling: #
Vehicles with automatic transmission:
brief lymo vethes elector le verto005C . Engaging/disen
gaging all-wheel drive *
NO
TERisk of damag etothe transfer
case If
yo us tepont he accelerator pedal while the
all-wheel driv eisengaged or disen gage d, the
trans ferc ase ma ybedamaged. #
Do no tstepont he accelera torp edal
when thei ndicator lam pinthe switch
fo rt he all-wheel driv eisflashing. Driving and parking
12 5

#
Toengage/disen gage: press theu pper sec‐
tion of switch 1.
The indicator lam pinswitch 1flashes while
th ea ll-wheel driv eisengaged or disengaged.
The 00E5 and003D warning lamps light up in
th ei nstrument displa y.ESP ®
and ASR are
deacti vatedf or thed uration of thes hifto per‐
ation. If thes hifto peration is successful, the
00E5 and003D warning lamps in thei nstru‐
ment displa ygoout and ESP ®
and ASR are
re activated.
As lon gasthe indicator lam pinswitch 1is
fl ashing, youc an cancel thes hifto peration by
pressing switch 1again. If thes hifto peration
fa ils, thei ndicator lam pinswitch 1brief ly
fl ashes thre et imes. One of thes hiftconditions
wa sn otmet.
If th ei ndicator lam pinswitch 1lights up, all-
wheel driv eisengaged. Arele vant messa ge
appear sinthe displa yofthe on-boar dcomputer.
% If
th eL OW RANGE gear reduction is engaged,
th ea ll-wheel driv ecann otbe disengaged. Fu
nction of theL OW RANGE gear reduction The
LOWR ANGE gear reduction enables very
slo wd riving in ther espectiv egears. If youe ngage
LO WR ANGE, thee ngine' sperform anc echarac‐
te rist ics and thea utomatic transmission's shift‐
ing characteristic sareadjus teda ccording ly.T he
transmission ratio from thee ngine tothew heels
is around 40% lo werthan in ther oad posi tion.
The driv etorque is increased cor respondingly.
Conditions fore ngaging/disengaging
Th ef ollowing shifting condition smustbem etin
order toengag eordisengag eLOW RANGE:
R All-wheel driv eisengaged (/ page125).
R The engine is running.
R The vehicle is stationar y.
R Youd epress theb rake pedal.
R Vehicles with automatic transmission: the
selector le verisinp osition005Dor005C. Engaging and disen
gaging LOWr ange 1
Engaging and disengagin gLOW range
% On
vehicles wit hDSR (Downhill Speed Regu‐
lation), switch 1isreplaced wit hthe switch
fo rD SR. #
Toengag eand disen gage: press theu pper
section of switch 1.
The 002E indicator lam pflashes in thei nstru‐
ment displa yfor thed uration of thes hift
operation.
R When thes hifto peration take sp lace and
LO WR ANGE is engaged, the002E indica‐
to rlamp lights up.
R When thes hifto peration take sp lace and
LO WR ANGE is disengaged, the002E indi‐
cator lam pgoes out.
As long as thei ndicator lamp 002Eisflashing,
yo uc an cancel thes hifto peration bypressing
button 1again. If thes hifto peration fails, the
indicator lamp 002Ebrieflyflashes thre et imes.
One of thes hiftconditions wasn otmet. DSR (Downhill Speed
Regulation) Note
sonD SR If
yo uf ail toadap tyour driving styleory ou are
inattenti ve,D SR can nei ther reduce ther isk of
accident nor override thel aws of ph ysics. DSR
canno ttak er oad, weather and traf ficc onditions
int oa ccount. DSR is only an aid. Youa re re spon‐
sible foras afed istan cetothev ehicle in front, for
ve hicle speed and forb raking in good time.
DSR supports youw hen drivin gdownhill. DSR
main tains asetspeed fory ou on downhill gradi‐
ents byapplying theb rake sasr equired. Main‐ 12 6
Driving and pa rking