2020 MERCEDES-BENZ SPRINTER MY20 with 7” screen

%
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear-wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page239). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. #
Obser vethen otes on permissible towing
me thods (/ page236). #
The propeller shafts tothed rive axles must
be remo vedift he maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. #
Switc hoffthei gnition. Loading
thev ehicle fort ransport #
Obser vethen otes on permissible towing
me thods (/ page237,238). #
Connect thet ow bar tothet ow ing eyetol oad
th ev ehicle. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th ee vent of damag etothe electrics, the
automatic transmissio nmaybe loc kedin
position 005D.Toshifttop osition 005C,provide
th eo n-boar delectrical sy stem wit hpower
( / pag e231). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005D. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Only secur ethe vehicle bythew heels. Ve
hicles with all-wheel drive/vehicles with
automatic transmission #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle.
* NO
TEDama getothed rive trai ndueto
incor rect positioning #
Do no tpositio nthe vehicle abo vethe
connection point of thet ranspor tvehi‐
cle. *
NO
TEVehicle damag eduetoimproper
loading An all-wheel driv
evehicle ma ybedamaged if
it is tilted, pushed or mo vedw hile being loa‐
ded using ahydraulic plat form. #
When loading avehicle wit hall-wheel
drive, thev ehicle should onl ybemoved
and positioned byits ownp owe r. #
The vehicle and thes urface it is posi‐
tione dons hould no longer be mo ved
when thek eyisremo vedorift he door
is open. To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit in
th ef ront-passen gerfootwell (/ page241). Breakdown assi
stance 239

Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement. 240
Breakdown assis tance

*
NO
TEDama geor malfunction scaused by
moisture Moistur
emaycause dama getothee lectrical
sy stem or cause it tomalfunction. #
When thef use bo xisopen, mak esure
th at no moistur ecan enter thef use box. #
When closing thef use box, mak esure
th at thes eal of thel id is positioned cor‐
re ctly on thef use box. If
th en ew fuse whic hhas been inser teda lso
blo ws,have thec ause traced and rectified at a
qu alified specialis tworks hop.
Mak esureoft hefollowing befor ereplacing a
fuse:
R thev ehicle is secured suc hthat it does not
ro llaw ay
R all electrical consume rsares wit ched off
R thei gnition is switched off
The fuses ar elocated in various fuse bo xes:
R fuse bo xinthe front-passenger foot we ll
(/ page241 )
R fuse bo xinthe seat base of thed rive r's seat
(/ page241 ) Opening
thef useb oxinthes eat base of the
dr iver's seat #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Toclose: pressthec over firm ly in tothes eat
base until fasteners 1clip in. Opening and closing
thef useb oxinthec o-
driver's foot we ll Opening
thef useb ox #
Unlocking andremoving thes towa ge com‐
partment co verint he co-driver's foot we ll
(/ page242). Example
:vehicle tool kit insert #
Liftthe inser tatmarke dp ositions 1. #
Pull thei nser tout of clips 2.
Closing thef useb ox #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp osi‐
tions 1. #
Put on thes towa ge compartment co verint he
co-d rive r's foot we ll and loc kit(/pag e242). Ve
hicl etool kit Information on
thev ehicle tool kit The
vehicle tool kit is located in thes towa ge com‐
partment in thef ootwell on thef ront-passenger
side (/ page242).
The vehicle tool kit contains:
R atow ing eye
R ascrew driver wit hTorx, Phillips and slotted
bits
The vehicle tool kit ma yalso contain thef ollow‐
ing, fore xamp le:
R an open-en dwrench
R awheel wrench Breakd
owna ssis tance 241

Un
locking and removing the stowage com‐
pa rtmen tcover #
Remo vether ubber mat from thef ront-
passenger foot we ll. #
Tounlo ck:turnthe quick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out thec over.
Inserting and locking thec over #
Slide in thec over and press it down wards. #
Press down theq uick-re lease fastener 1
until it engages. #
Tolock: turnthe quick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicl etool kit Example:
vehicle tool kit insert #
Raise thei nser tatm arke dp oints 1. #
Pull thei nser tout of clips 2. St
oring thev ehicle tool kit #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp oints
1. Hydraulic jack
Information on
theh ydraulic jack The
hydraulic jac kislocated in side compartment
1 abo vethec o-driver door step.
The jac khasam aximum weight of 16.5 lbs
(7.5 kg)d epending on thev ehicle's equipment.
Yo uw illfind them aximum load capacity of the
jac kstatedont he adhesiv elabel attached tothe
jac k.Ifth er eisam alfunction, please contact a
qu alified specialis tworks hop.
Jac km aintenance:
R Cleana nd grease all moving parts af teru se.
R Extend and retract thep isto ns ful lyeve rysix
months. 242
Breakdown assis tance

Re
moving the pum pleve rrod an dthe jack Re
quirements:
R The co-driver door is open. #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Pull out theh older comple tely and place it on
th es tep. #
Remo vejack 2and unclip thep um plever
ro d.
% It is
recommended towe arglove sfor this
wo rk. #
Toclose: pressthec over firm ly in tothed oor
sill so that fast eners 1engage. Breakdown assis
tance 243

Information on noise or unusua
ldriving
ch aracteristics
Whil edriving, pa yattention tovibrations, noises
and unusual driving characteristics, e.g .pullin gto
one side. This ma yindicat edamag etothe wheels
or tires. If yous uspect that at ireisd efective,
re duce your speed. Stop thev ehicle as soon as
possible tocheckifw heels and tires ha vebeen
damaged or ar enolonger functioning properly.
Hidden tir edamag ecould also be causing the
unusual drivin gcharacteristics. If no signs of
dama gecan be de tected, ha vethet ires and
wheels checkedataq ualified specialis twork‐
shop. Note
sonr egular lyinspecting wheels and
tires &
WARNING Risk of accident from dam‐
aged tires
Dama gedt ires can cause tir epressur eloss.
As aresult, youc oul dlose control of your
ve hicle. #
Chec kthe tires regularly fors igns of
dama geand replace an ydamaged tires
immediatel y. Chec
kthe wheels and tires of your vehicle for
damag eregular ly,i .e. at leas tevery twow eeks,
as well as af terd riving off-road or on rough
ro ads. Damaged wheels can lead toaloss of tire
pressure.
Look out fort he following types of damage, for
ex ample:
R Cuts in thet ires
R Punctures in thet ires
R Tearsint he tires
R Bulges on tires
R Deformation or se vere cor rosion on wheels &
WARNING Risk ofhydroplaning because
tir et read is tool ow
Insuf ficient tir etread will result in reduced
tir et raction .The tir etread will no longer be
able todissipat ewater.
This increase sthe risk of hydroplaning on wet
ro ad sur faces, pa rticularly when tra veling at
an inappropriat espeed. If
th et irep ressur eist oo high or tool ow ,tires
ma yexhibit dif fere nt le vels of wear at dif fer‐
ent locations on thet iret read. #
Regular lych eckt he tir etread dep thand
th ec ondition of thet iret read across
th ee ntir ew idthofa ll tires.
Minimum tread dep thforu se:
R In summer: 00CEin (3 mm)
R In winter: 00CFin (4 mm) #
Fors afet yr easons, ha vethet ires
re placed befor ethe legally prescribed
limit fort he minimum tir etread dep this
re ached. Conduct
thef ollowing checks regular lyon all
wheels, at leas tonce amonthorasr equired, e.g.
befor ealong journe yorwhen driving off- road:
R Chec kthe tir epressur e(/pag e246)
R Che ckthev alvec aps
Va lves mus tbeprotected from moistur eand
dir tw ithv alvec apss pecifically appr oved by
Mercedes-Benzf oryour vehicle.
R Visually inspect thet read dep thand thet ire
tread across thew hole tir ewidth
Fo ru se in summer ,the minimum tread dep th
is 00CE in (3 mm) and foru se in winter 00CFin
(4 mm). Markings
1showinw hichp laces theb ar indica‐
to rs (ar row )are integ ratedi ntot he tir etread.
The yarevisible as soon as thet read dep this
appr oximately 00CDin (1.6 mm). Information on driving wit
hsummer tires
At temp eratures belo w50°F(10°C) Summer
tires lose elasticit yand therefor etraction and
braking po wer.Chan gethet ires on your vehicle
to M+S tires. Using summer tires at very cold
te mp eratures could cause tear stof orm, thereby
damaging thet ires permanentl y.Mercedes-Benz 244
Wheels and tires

canno
tacce ptresponsibility fort his type of dam‐
age.
Alw ayso bser vethem aximum permissible speed
specified fort he summer tires youh ave installed
(/ page257).
Onc eyou ha veinstalled thes ummer tires:
R Chec kthe tir epressur e(/pag e246)
R Restar tt he tir epressur emonitor
(/ page252) Information on M+S tires
At temp eratures belo w50°F(10°C) use winter
tires or all-season tires –botha remar kedw ith
M+S.
Onl ywinter tires bearing the004D snowflake
symbol in addition totheM +S marking pr ovide
th eb estp ossible grip in wintr yroad conditions.
Onl ythese tires will allo wdriving saf etys yst ems
suc hasA BS and ESP ®
to also function optimally
in winter .Thes etires ha vebeen de veloped specif‐
icall yfor driving in sno w.
Use M+S tires of thes ame mak eand tread on all
wheels tomaintain saf ehandling characteristics.
Alw ayso bser vethem aximum permissible speed
specified fort he M+S tires youh ave installed
(/ page257).
If yo ui nstall M+S tires that ha vealow er maxi‐
mum permissible spee dthan them aximum
design speed of thev ehicle, af fixana ppropria te
wa rning sign in thed rive r's field of vision. Yo u
can obtai nthis at aqualified specialis tworks hop.
Once youh avei nstalled thew inter tires, take the
fo llowing measures:
R Chec kthe tir epressur e(/pag e246)
R Restar tt he tir epressur emonitor
(/ page252) Note
sons nowc hains &
WARNING Risk of accident du etoincor‐
re ct ins tallation of sno wchains
Ve hicles with rear-wheel drive: ifyo uh ave
ins talled sno wchains tothef ront wheels,
th ey ma ydraga gains tthe vehicle body or
ch assis components.
This could cause damag etothevehicle or the
tires. #
Neverins tall sno wchains on thef ront
wheels. #
Onlyins tall sno wchains on ther ear
wheelsinp airs. #
Vehicles with twin tires: installthe
sno wchains totheo uter wheels. &
WARNING Risk of accident du eto
unsuitable sn ow chains
Ve hicles wit hall-wheel driv edonothave suf‐
fi cient clea rance on thef ront axle forc om‐
mercial lyavailable sn ow chains.
When youi nstall commerciall yavailable sn ow
ch ains ,the sno wchains ma ycom eloose and
damag echassi scomponent sorbrake hoses. #
Only ins tall sno wchains appr ovedby
Mercedes-Benzf orthese tires. Fo
rs afet yr easons, Mercedes-Benz recommends
th at youo nlyu se sn owchains that ha vebeen
ch eckeda nd appr oved.Youc an obtain informa‐
tio na bout sn ow chains from an yqualified spe‐
cialis tworks hop.
* NO
TEDama getothew heel trim from
mounted sno wchains If sno
wchains are mounted tosteel wheels,
th ew heel trims can be damaged. #
Remo vethew heel trims of steel wheels
befor emounting sno wchains. Obser
vethef ollowing no tesw hen using snow
ch ains:
R Snow ch ains ar eonlyp ermissible forc ertain
wheel/tir ecombinations .You can obtain
information on them at aqualified specialist
wo rkshop.
R Fors afet yr easons, onl yuse sn owchains that
ha ve been specifically appr ovedfor your vehi‐
cle byMercedes-Benz, or sno wchains with
th es ame quality standard.
R The sn owchains mus tberetightene dafter
driving appr oximatel y0.6 miles (1 km). This is
th eo nlyw aytoensur ethe sno wchains are
optimall yseated wit hclearanc etoadjacent
components.
R Vehicles with all-wheel drive: install snow
ch ains tothew heels on ther ear axle. On
ve hicles wit htwin tires, ins tallth es now
ch ains totheo uter wheels. Obser vethem an‐
ufacturer's ins tallation instructions. Wheels and tires
245

R
Use sno wchains only when ther oad sur face
is comple tely sno w-covered. Re mo vethe
sno wchains as soon as possiblew henyou
come toaroad that is no tsnow-covered.
R Local regulations ma yrestrict theu se of
sno wchains. Obser vethea pplicable regula‐
tions befor einstal ling sno wchains.
R Activat eall-whee ldrive before driving of fwith
sno wchains (/ page125, 124, 125).
R If sn ow ch ains ar einstalled, them aximum
permissible speed is 30 mph(50 km/h).
R Vehicles with Parking Assis t:do no tuse
Pa rking Assis tPARKTRONIC if sno wchains
ar ei nstalled.
% Youc an deactivat eESP®
to pull away
( / pag e148). This all ows thewheels to
spin, achieving an increased driving forc e. Ti
re pressure Note
sont irep ressure &
WARNING Risk of accident du etoinsuf‐
fi cient or excessiv etirep ressure
Underinfla tedoro verinfla tedt ires pose the
fo llowing risks:
R The tires ma yburst,e speciall yasthe load
and vehicle speed increase.
R The tires ma ywear excessively and/or
une venly ,w hich ma ygreatly impair tire
traction.
R The driving characteristics, as well as
st eering and braking, ma ybegreatly
impaired. #
Compl ywitht he recommended tire
pressur eand checkt he tir epressur eof
all tires including thes par ew heel regu‐
larly:
R at leas tonce amonth
R when thel oad changes
R befor eembarkin gonalongerjourney
R if operating conditions change, e.g .off-
ro ad driving #
Adjus tthe tir epressur easn ecessar y. Driving wi
thtirep ressur ethat is tooh igh or too
lo wh asthef ollowing consequences:
R Shor tent he service lif eofthe tires.
R Cause increased tir edamage.
R Adversely af fect handling characteristic sand
th us drivin gsafet y, e.g. due tohydroplaning. &
WARNING Risk of an accident du eto
insuf ficient tir epressure
Ti re sw ithp ressur ethat is tool ow can over‐
heat and bur stas aresult.
In addition ,the ya lso suf ferf rome xcessive
and/or ir regular wear,w hic hc an significantly
impair theb raking properties and theh an‐
dling characteristics. #
Avoid excessively lo wtirep ressures in
all thet ires, including thes par ew heel. Ti
re pressur ewhichist oo lo wcan cause:
R Tire faults as aresult of overheating
R Impaired handling characteristics
R Irre gular wear
R Increased fuel consum ption &
WARNING Risk of accident from exces‐
siv etirep ressu re
Ti re sw ithe xcessivel yhigh pressur ecan bur st
because they ared amaged mor eeasil yby
highw ayfill, po tholes etc.
In addition, they also suf ferf romi rregular
we ar,w hic hc an significantl yimp air theb rak‐
ing properties and theh andling characteris‐
tics. #
Avoid excessively high tir epressures in
all thet ires, including thes par ew heel. Excessively high tir
epressur ecan result in:
R Increased braking dis tance
R Impaired handling characteristics
R Irre gular wear
R Impaired drivin gcom fort
R Susceptibility todamage &
WARNING Risk of accident caused by
re peated drop in tir epressure
If th et irep ressur edrops repeatedly ,the
wheel, valveort irem aybe damaged. 246
Wheels and tires