2020 MERCEDES-BENZ SPRINTER MY20 with 7” screen

Do no
tkeep thek eytoge ther wit helectronic devi‐
ces or me tallic objects. This can af fect thek ey's
functionalit y.
% If
th eb atter ychec klam pd oes no tlight up
when youp ress the 0036 or0037 button, the
batter yisdischar ged.
Re place thek eybat tery ( / pag e47). Ac
tivating/deactivatin gthe acoustic lo cking
ve rification signal Multimedi
asystem:
4 © 5
Settings 5
Vehicle #
Activat eord eacti vate Acoustic Lock . Changin
gthe unlockin gsettings The
keyh asthef ollowing adjus table unlocking
functions:
R Unloc kc entrally
R Unloc kthe driver's door (vehicles without
partition or wit hcab)
R Unloc kthe driver's door and co-driver's door
(vehicles wit hpartition) #
Toswitc hbetwe en thes ettings: press and
hold the0036 and0037 buttons at thes ame
time fora pproxima tely six seconds until the
batter ychec klam pflashes twice.
When theu nlocking function is selected fort he
driver's door or thed rive r's and co-driver door:
R Pressing the0036 button asecon dtime
unloc ksthev ehicle cent rally Re
ducing the energy consum ption of the
SmartK ey If
yo udon otuse thev ehicle or aSmartK eyforan
ex tende dperiod ,you ma ydeactivat ethe KEY‐
LESS STAR Tfunctio nofthe SmartK ey. #
Todeactivate: pressthe0037 button on the
SmartK eytwice in quicks uccession.
The batter ychec klam pont he SmartK ey
light supt wicequickl yand onc efor longer. #
Toactivate: press anybutton on theS mart‐
Ke y.
When startin gthe vehicle wit hthe SmartK eyin
th es lotint he shif tconsole, theS martK eyfunc‐
tions ar eactivated auto matically. Re
moving and inse rting them echanical key #
Toremo ve: press release button 2.
Mechanical key1is pushed slight ly out. #
Pull me chanical key1out co mplete ly. #
Toinser t:press release button 2. #
Slide mechanical key1in co mplete ly unti lit
engages. Re
placing the keyb attery &
DANG ER Serious damag etohealth
caused byswallowing batteries
Batteries contain toxic and cor rosiv es ubs tan‐
ces. Swallowing batterie smaycause serious
damag etohealth.
Ther eisar isk offata linjur y. #
Keep batteries out of ther eac hofc hil‐
dren. #
If batteries ar eswallowe d, seek medical
attention immediately. +
ENVIRONMEN
TALN OTE Environmental
damag ecaused byimproper disposal of
batteries Bat
teries contain pollutants. It is
illegal todispose of them wit hthe household
ru bbish. #
Dispose of batteries in an
environmen tallyr esponsibl emanner.
Ta ke dischar gedb atteries toaq ualified
specialis tworks hop or toac ollection
poin tfor used batteries. Opening and closing
47

Re
quirements:
R ACR2 0323Vc ell battery
Mercedes-Ben zrecommends that youh ave the
batter yreplaced byaq ualified specialis twork‐
shop. #
Remo vethee mer gency key( /pag e47). Example ima
ge #
Press release button 2down full yand slide
co ver 1forw ard. #
Remo vebatter ycompartment 3and remo ve
th ed ischar gedb atter y. #
Inser tthe ne wbatter yintob atter ycompart‐
ment 3.O bservethep ositiv epole marking
in theb atter ycompartmen tand on theb at‐
te ry. #
Inser tbatter ycompartment 3. #
Replace co ver1sothat it engages. #
Slidethe emergency keyinc ompletely until it
en gage s( /pag e47). Problems with
thek ey Problem
Possible causes/consequences and 0050 0050Solutions
Yo uc anno tloc koru nlock
th ev ehicle an ymore. Po
ssible causes:
R thek eybat tery iswe ak or dischar ged
R ther eisi nterfere nce from apowe rful source of radio wav es
R thek eyis defective #
Chec kthe batter yusing theb atter ychec klam pand replace if neces‐
sar y(/pag e47). #
Use thee mer gency keytou nlockand loc kthe vehicle (/ page47). #
Have thek eycheckedataq ualified specialis tworks hop.
Yo uh ave lostak ey. #
Have thek eydeacti vatedataq ualified specialis tworks hop. #
If necessar y,ha ve them echanical loc ksreplaced. 48
Openin gand closing

Doors
Un
locking and opening thed oor from inside #
Tounlo ckand open thef ront door: pull
door handle 2.
Lockin gpin1 pops up when thed oor is
unloc ked. #
Open thed oor. The
0036 symbol indicates that ther ear door is
unloc ked. #
Tounlo ckand open ther ear door: pull
opening le ver1and open ther ear door.
When thed oor unloc ks,latch 2moves
fo rw ard.
The 0036 symbo lisvisible. #
Toclose: pullther ear door closed bythe
door handle. #
Tolock: slide latch 2down.
The 0037 symbol is visible. Locking
thed oor centrall yfromi nside &
WARNING Risk of accident and injury
du etoc hildren lef tunat tende dint he
ve hicle
If ch ildren ar eleftu nat tende dint hevehicle,
th ey could:
R Ope ndoors,t hereb yendangering other
persons or road users.
R Getout and be stru ck byoncomin gtraf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, fore xamp le.
In addition ,the children could also se tthe
ve hicle in motion, fore xamp leby:
R Releasing thep arking brake.
R Changing thet ransmission position.
R Startin gthe vehicle. #
Neverlea ve children unat tende dint he
ve hicle. #
When leaving thev ehicle, alw ayst ake
th ek eywit hyou and loc kthe vehicle. #
Keep thev ehicle keyo ut of reac hof
ch ildren. &
WARNING Risk offata linjur ydue to
ex posur etoextreme hea torcoldint he
ve hicle
If people –particular lych ildren –areexposed
to extreme temp eratures overane xtended
perio doft ime,ther eisar isk of serious or
eve nfatal injur y. #
Neverlea ve anyone –p articularly chil‐
dren –unat tende dint hevehicle. #
Neverlea ve animals in thev ehicle unat‐
te nded. Lo
cking and unlocking manually
Yo uc an use thec ent rallockin gbuttons tocen‐
trally loc kand unloc kthe entir evehicle from the
inside.
The central lockin gbuttons ar elocated in the
driver's and co-driver's doors. Openin
gand closing 49

Example: central lo
cking buttons in thed rive r's
door #
Tolock/unloc kthe entir evehicle: press
but ton 1(unlock) or 2(lock) when the
door sareclosed. Switching
thea utomatic locking feature
on/off When
thei gnition is switched on and thev ehicle
is driving at aspeed abo ve9m ph (1 5km/h), the
ve hicle loc ksautomaticall y. Example: central lo
cking buttons in thed rive r's
door
Ther eisad anger of being loc kedo ut when the
function is activated in thef ollowing situations:
R When tow- startin gorp ushingthe vehicle
R Onther oller dynamo meter #
When thed oor sareclosed, switc honthe
po we rsupp lyor ignition. #
Toswitc hon:press and hold button 2for
appr oximately five seconds.
An acoustic signal sounds. #
Toswitc hoff:press and hold button 1for
appr oximately five seconds.
An acoustic signal sounds. Un
locking/locking thed rive r's door wit hthe
eme rgency key %
If
yo uw ant toloc kthe vehicle comple tely
wi th th eemer gency key,press theb utton for
th el ocking mechanism from inside firs tw ith
th ed rive r's door open. Then loc kthe driver's
door wit hthe emergency key. #
Tounlo ck:turnthe emergency keyc ounter-
clo ckwise toposition 0047. #
Tolock: turnthe emergency keyc lock wise to
position 0047.
% Right-han
ddrive ve hicles: turnthe emer‐
ge ncy keyint he opposit edirection in each
case. Using
theg rabh andle swheng ettin gintoa nd
out of thev ehicle The ent
rances on buse sareequipped wit hgrab
handles and steps.
% To
avo idrisks:
R When getting int oand ou tofthevehicle,
only use theg rabh andles and steps. Only
th ey ared esigned fors uchal oad.
R Keep steps and entry sills free from dirt,
e.g. mud, cla y,sno wand ice. 50
Opening and closing

Getting int
oand out of thev ehicle (e xample: front
door) Getting int
oand out of thev ehicle (e xample: slid‐
ing door) #
When getting int oand ou tofthevehicle, use
grab handles 1and steps. Sliding door
Opening/closing
thes liding door from out‐
side &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
If th eo pen sliding door is no tengaged, it
could mo veon its ownift hevehicle is on a
slope.
This could trap youoro ther persons. #
Alwaysm akes uret hat theo pen sliding
door is engaged. Open thes liding door
as farasitw illg o. %
Yo
ur vehicle ma ybeequipped wit halong
sliding door wit hanintermediat edetent. Yo u
can also loc kthe sliding door in place around
halfw aywhen opening and closing. If youdo
th is, thed oor does no thave tobe opened
fully when getting int ooroutofthev ehicle.
The sliding door is no tfull ye ngaged when in
th ei ntermediat edetent. #
Toopen: pull door handle 1.
The slidin gdoor opens. #
Push bac kthe sliding door using door handle
1 until it engages. #
Chec kthe sliding door de tent. #
Toclose: pullthes liding door byhandle 1
and firm lyslide it forw ards until it closes. Opening/closing
thes liding door from inside &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
When youo pen thes liding door ,the sliding
door could hit other people as it mo vesb ack‐
wa rds. #
Only open thes liding door when tra ffic
condition spermit. Opening and closing
51

%
Yo
ur vehicle ma ybeequipped wit halong
sliding door wit hanintermediat edetent. Yo u
can also loc kthe sliding door in place around
halfw aywhen opening and closing. If youdo
th is, thed oor does no thave tobe opened
fully when getting int ooroutofthev ehicle.
The sliding door is no tfull ye ngaged when in
th ei ntermediat edetent. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Toopen: press button 1. #
Slide thes liding door byhandle 2bac kto
th es top. #
Chec kthe sliding door de tent. The sliding
doo rmustb ee ngaged. #
Toclose: press button 1. #
Slidethe sliding door firm lyforw ards byhan‐
dle 2until it closes. #
Tolock: push lockin gpin3 down wards
manually or use thec ent rallockin gbutton to
loc kthe sliding door (/ page49). Note
sone lectrical closing assist If
yo ur vehicle is equipped wit hanelectrical clos‐
ing assist, youw illrequ irel ess forc etoc losethe
sliding door. Electric sliding door
Fu
nction of thee lectric sliding door Yo
ur vehicle can be equipped wit hanelectric
sliding door on thel efta nd/or right-han dside. Yo
uc an operat ethe electric sliding door in the
fo llowing ways:
R bypressing thes liding door buttons on the
center console
R bypressing thes liding door button on the
door sill (B-pillar)
R using thed oor handle (inside or outside)
R using thek ey
If th ee lectric sliding door is obstructed while
opening, it mo vesaf ewcentim eter sint he oppo‐
sit ed irection and stops.
If th es liding door is obstructed during thec losing
procedure, it opens fully again.
If th ee lectric mo toroft he sliding door is in dan‐
ge rofo verheating, e.g. due tofrequent opening
and closing within ashor tperiod, thes liding door
opens fully .The sliding door is then loc kedin
place. The sliding door is operational again af ter
appr oximatel y30seconds.
If th er eh as been amalfunction or if theb attery
has been disconnected, youc an use ther elease
catc htod isconnect thes liding door from the
electric mo tor.Then youc an open or close the
door manually (/ page54). Opening/closing
thee lectric sliding door
wit hthe button &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
When youo pen thes liding door ,the sliding
door could hit other people as it mo vesb ack‐
wa rds. #
Only open thes liding door when tra ffic
condition spermit. &
WARNING Risk of inju rydespit eobstacle
de tection
Obs tacle de tection doe snotreact tosoft,
light and thin objects, suc hasfingers. These
or other parts of theb ody could be pressed
agains tthe door frame, fori ns tance. Obs tacle
de tection canno tpreve nt entrapment in these
ins tances. #
Whe nopening and closing thee lectric
sliding door ,makes uret hat nobody is
within theo perating rang eoft he sliding
door. 52
Opening and closing

#
If someone becomes trapped, press the
button again tostop thes liding door. Object
recognition:
If an object obstruct sthe closing of thes liding
door ,the sliding door is stopped. The object rec‐
ognition is only an aid. It canno treplace your
aw areness of thes ituation. Sliding door button on
thec enter console
1 Opens and closes thes liding door on the
ri ght side of thev ehicle Sliding door button on
thed oor sill (B-pillar)
On vehicles wit hapartition, button 3is loca‐
te dont he partition next tothed oor wayatt he
le ve loft he inside door handle. When
thes liding door is loc ked, it can onl ybe
opened from thei nside bymanually unlocking
locking pin 4. #
Tounlo ck:pull lo cking pin 4upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Toopen: briefly press button 1,2or but‐
ton 3.
The sliding doo ropens au tomatical ly.
When youo pen thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely open, the
indicator lam patthetopofb utton 1or2
will light up. #
Toclose: briefly press button 1,2or but‐
ton 3.
The sliding doo rcloses au tomatical ly.
When youc lose thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely closed,
th ei ndicator lam patthetopofb utton 1or
2 will go out. #
Tosto pautomati coperation: brieflyp ress
but ton 1or2.
The sliding doo rstops moving. #
Tolock: push lockin gpin3 down wards
manually or use thec ent rallockin gbutton to
loc kthe sliding door (/ page49). Opening and closing
53

%
When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again.
% In unf
avorable operating conditions ,e.g.
frost, ice or heavy soiling, youc an press and
hold thec orresponding button. The electric
sliding door mo vesw ithi ncreased forc e.
Obser vethat, in suc hcircum stances, the
object recognition is les ssensitive. Tostop
th em ovement, release theb utton. Opening/closing
thee lectric sliding door
wit hthe key #
Tounlo ck:brie flyp ress the 0042 or0041
button on thek ey. #
Toopen: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will open automaticall y.#
Toclose: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 or0041 button on thek ey.
The sliding door stops moving.
% When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again. Opening/closing
thee lectric sliding door
wit hthe doo rhandle #
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page49). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking thee lectric sliding door manually If
th er eh as been amalfunction or if theb attery
has been disconnected, youc an use release
cat ch2 todisconnect thes liding door from the
electric mo tor.Then, youc an open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethec over from release cat ch2.
Service ope ratio nisa ccessible. 54
Opening and closing