2020 MERCEDES-BENZ SPRINTER MY20 with 7” screen

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e224). #
Restar tt he engine.
SOS NOT READY *T
he emergency call sy stem is no tavailable.
Po ssible causes fort his include:
R The ignition is switched off.
R The emer gency cal lsyst em is malfunctioning. #
Switc hont he ignition.
If an emergency call is una vailable, amessag etothis ef fect will
appea ronthe multifunction displa yofthe instrument clus ter. #
Visit aq ualified specialis tworks hop.
% Yo
uc an find mor einformation on ther egional availabilit yofthe
emergency call sy stem at :http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD,A BS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
arem al‐
functioning
If EBD, ABS and ESP ®
arem alfunctioning ,the wheels can lock
when braking and ESP ®
canno tcarry out vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning.
The brak esystem continues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 295

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Driv eonc arefull y. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Carefully driv esome gentle cur vesatas peed greater than
19 mp h(30 km/h) on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tdisappear ,visit aqualified spe‐
cialis tworks hop immediately .Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
aret emporarily una vailable.
Other driving sy stems and driving saf etys ystems ma yalso be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
arem alfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Carefully driv esome gentle cur vesatas peed greater than
19 mp h(30 km/h) on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tdisappear ,visit aqualified spe‐
cialis tworks hop immediately .Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning.
The brak esystemc ontinues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. 296
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
are malfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y. Drivin
gsystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
ð
Maximum Speed Excee-
ded *Y
ou ha veexc eeded them aximum permitted speed (specific coun‐
tries only). #
Driv emores lowl y.
Cruise Control Inopera-
tive *C
ruise control is malfunctioning. #
Visit aq ualified specialis tworks hop.
00B2
Off *C
ruise control has been deactivated.
If aw arning tone also sounds, this means cruise control has deacti‐
va tedi tself automatically (/ page151).
00B2 --- mph *C
ruise control canno tbeactivated as no tall activation conditions
ha ve been met. #
Obser vethea ctivation conditions of cruise cont rol
( / pag e151).
Active Dist ance Assist
Inoperative *A
ctiv eDista nce Assi stDISTRONI Cismalfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. #
Visit aq ualified specialis tworks hop.
Active Distance Assist
Currently Unavailable
See Operator's Manual *A
ctiv eDista nce Assi stDISTRONI Cistemporaril yunavailable.
The ambien tcondition sareoutsid ethe sy stem limits (/ page152). #
Driv eon.
Whe nthe ambient conditions ar ewithin thes ysteml imits, the
sy stem will be available again. Displa
ymessages and warning and indicator lamps 297

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00CE
00B0
á
Currently Unavailable
Camera Dirty *
The camer aviewisr estricted. Possible causes:
R Dirtont he windshield in thec amera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf etys ystems ma ybem alfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys ystems will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean thew indshield. #
If necessar y,consult aqualified specialis tworks hop. Currently Unavailable
RadarS
ensors Dirty *
The radar sensor sy stem is malfunctioning. Possible causes:
R Dirtont he sensors
R Heavy precipitation
R Extended countr ydriving wi thout other traf fic, e.g. in thed esert
The following sy stems ma ybeaffected:
R ActiveD ista nce Assi stDISTRONI C(/ page 152)
R Blind Spo tAssis t(/pag e163)
R ActiveB rake Assi st (/ pag e149)
Driving sy stems and driving saf etys ystems ma ybem alfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys ystems will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e224). #
Restar tt he engine. #
If necessar y,consult aqualified specialis tworks hop.
Active Distance Assist
Now Available *A
ctiv eDista nce Assi stDISTRONI Cisoperationa laga in and can be
acti vated( /pag e153).
00D9 Off *T
he HOLD function has been deactivated because thev ehicle is slip‐
ping or an activation condition has no tbeen met. #
Reactivat ethe HOLD function later on or checkt he HOLD func‐
tion's activation conditions (/ page155).
Blind Spot Assist Inoper-
ative *B
lind Spo tAssis tism alfunctionin g(/ pag e163). #
Visit aq ualified specialis tworks hop.
Blind Spot Assist Trailer
Not Monitored *W
hen youe stablish an electrical connection wit hthe trailer ,Blind
Spo tAssis twillremain available but thea reab eside thet railer will
no tbem onitored. The function of Blind Spo tAssis tmaybe restric‐
te dasar esult (/ page163). 298
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Press thel eft-hand Touc hC ontrol and ackn owledg ethe display
message.
Blind Spot Assist Cur-
rently Unavailable See
Operator's Manual *B
lind Spo tAssis tist emporarily una vailable (/ page163).
The sy stem limits ha vebeen reached (/ page163). #
Driv eon.
Whe nthe causes ha vebeen eliminated, thes ystemw ill be avail‐
able again.
or #
Ifth ed ispla ymessag edoes no tdisappear ,stopina ccordance
wit hthe traf ficc onditions and restar tt he engine. #
If necessar y,clea nthe rear bumper .Ifthe bumper is very dirty,
th es ensor sinthe bumper ma ymalfunction.
Active Lane Keeping
Assist Camera View
Restricted See Opera-
tor's Manual *T
he camer aviewisr estricted (/ page166).
Po ssible causes:
R Dirtont he windshield in thec amera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf etys yst ems ma ybemalfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys yst ems will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean thew indshield.
Active Lane Keeping
Assist Inoperative *A
ctiveLane Keeping Assis tismalfunctioning (/ page166). #
Visit aq ualified specialis tworks hop.
Active Lane Keeping
Assist Currently Unavail-
able See Operator's Man-
ual *A
ctiv eLane Keeping Assis tistemporarily una vailable (/ page166).
The ambient conditions ar eoutsid ethe sy stem limits (/ page166). #
Driv eon.
Whe nthe ambient conditions ar ewithin thes ysteml imits, the
sy stem will be available again.
If th ed ispla ymessag edoes no tdisappear: #
Stop in accordance wit hthe tra ffic conditions. #
Clean thew indshield.
Û
ATTENTION ASSIST Inop-
erative *A
TTENTION ASSIS Tismalfunctioning. #
Visit aq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 299

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Û
ATTENTION ASSIST:
Take aBreak! *A
TTENTION ASSIS Thas de tected fatigue or increasing inattenti ve‐
ness on thed rive r's par t(/pag e162). #
If necessa ry,t ak eab reak. Engine
Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00D4
Fuel Level Low *T
he fuel suppliesh avereached ther eser veleve l. #
Refuel.
009E
Replace Air Filter *
Ve hicles with adiese lengine: The engine air filter is clogged and
mus tber eplaced. #
Visit aq ualified specialis tworks hop.
00AC *T
hefanm otorisd efective. #
Without ahigh engine load, continue tothen eares tqualified
specialis tworks hop. Ensur ethat thec oolant temp eratur edis‐
pla yremain sbelo w2 48 °F (120 °C).
003A Check Fuel Filter *T
hewatert hat has accumulate dinthewate rsepa rato rh as reached
th em aximum le vel. #
Drain thew ater separator (/ page221).
00B3 Engine Oil Level Cannot
Be Measured *T
he electrical connection totheo il le vels ensor has been inter rup‐
te dort he oil le vels ensor is faulty. #
Visit aq ualified specialis tworks hop.
00B2
Engine Oil Pressure Stop
Switch Off Engine *D
ispla ymessag efor cer taine ngines only:
The engine oi lpressur eistoo lo w.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil pressu re #
Avoid driving wit hinsuf ficient engine oil pressure. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Consult aqualified specialis tworks hop. 300
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Engine Oil Level
(Add 1Liter) *T
he engine oil le velh as fallen tothem inimum le vel.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil #
Avoid long journe yswit hinsuf ficient engine oil. #
Che ckthee ngine oil le velatt he next fuel stop.
Re fill engin eoil (/ page217).
Obse rvet he no tesone ngine oil (/ page280).
00B2 Engine Oil Reduce Oil
Level *D
ispla ymessag efor cer taine ngines only:
The engine oi llev el is tooh igh.
* NO
TEEngine damag ecaused bydriving wit hexcess engine
oil #
Avoid long journe yswit he xcess engine oil. #
Visit aq ualified specialis tworks hop immediately and ha vethe
engine oil suctioned off.
00B2
Engine Oil Level Low
StopV ehicle Turn
Engine Off *D
ispla ymessag efor cer taine ngines only:
The engine oi llev el is tool ow.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil #
Avoid long journe yswit hinsuf ficient engine oil. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Switc hoffthee ngine. #
Chec kthe engine oil le vel.
Ad de ngin eoil (/ page217).
Obse rvet he no tesone ngine oil (/ page280).
00B2 Check Engine Oil At
Next Refueling *T
he engine oil le velh as fallen tothem inimum le vel.
* NO
TEEngine damag ecaused bydriving wit hinsuf ficient
engine oil #
Avoid long journe yswit hinsuf ficient engine oil. #
Che ckthee ngine oil le velatt he next fuel stop.
To pupe ngineoil (/ page217).
Obse rvet he no tesone ngine oil (/ page280).
003D Stop Vehicle Leave
Engine Running *T
he battery's charge leve list oo lo w. #
Stop in asafel ocation immediately .Donotcontinue driving! #
Letthe engine run. #
Do no tcontinue driving unti lthe displa ymessag egoes out. Displa
ymessages and warning and indicator lamps 301

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003D
Stop Vehicle See Opera-
tor's Manual *T
he batter yisnolonger being charge da nd has reached an exces‐
sively lo wbatter ycharg eleve l.
* NO
TEPossible engine damag eifyou continue driving #
Do no tcontinue drivin gunde rany circum stances. #
Consult aqualified specialis tworks hop. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Switc hoffthee ngine. #
Consult aqualified specialis tworks hop.
003D
12 VB attery See Opera-
tor's Manual *T
he engine is of fand theb atter ycharg eleve list oo lo w. #
Switc hoffelectrica lconsumer sthat ar enotrequ ired. #
Letthe engine runf or afew minutes or driv eanextende ddis‐
ta nce.
The batter yischarged.
003D
See Operator's Manual *T
he batter yisnolonger being charge d.
* NO
TEPossible engine damag eifyou continue driving #
Do no tcontinue drivin gunde rany circum stances. #
Consult aqualified specialis tworks hop. #
Stop in asafel ocation immediately and switc hoffthee ngine. #
Consult aqualified specialis tworks hop.
00AC
Coolant Too Hot Stop
Vehicle Turn Engine Off *T
he coolant is tooh ot. #
Stop immediately in accordance wit hthe traf ficc onditions and
switc hoffthee ngine. &
WARNING Danger of bu rnsw hen opening theh ood
If yo uo pen theh ood when thee ngine has overheated or during
af ireint he engine compartment, youc oul dc om eintoc ontact
wi th hotg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe engine tocool down. #
Inthee vent of afireint he engine compartment, keep the
hood closed and call thef ires ervice. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. 302
Displa ymessages and warning and indicator lamps