2020 MERCEDES-BENZ SPRINTER phone

To
use the Internet function, theve hicle must be
equipped with a permanently ins talled communi‐
cations module.
% Fo
r most Mercedes PRO connect services,
data volume is available when pur chasing the
service.
Ad ditional data volume is requ ired forthe
"In tern et inthe car" service and the associ‐
ated use of web br ows ers, Internet Radio or
th eWi -Fi hotspot. This can be pu rchased
directly from the mobile phone network pro‐
vider (/ page 255).
Contact an authorized Mercedes-Benz Center to
fi nd out wh ether it is possible topur chase data
vo lume in your countr y.
Pur chasing data volume #
Touse a Wi-Fi hotspot or the multimedia
sy stem web br ows er:connect the mobile
end device with theve hicle hotspot
(/ page 212). #
Regis ter on thewe bsite of the mobile phone
network pr ovider (only forfirs t booking). #
Book da tavolume using the mobile end
device.
The Internet br owser, Internet Radio and Wi-Fi
hotspot can be used if da tavolume is available.
Setting up an Internet connection via Wi-Fi
with out a communication module
Re quirements:
R The Wi-Fi function is acti vated on the multi‐
media sy stem (/ page211).
R The Wi-Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
R Internet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
The Internet connection via Wi-Fi is restricted or
does not function if:
R The mobile phone is switched off.
R Mobile da ta use is deactivated on the mobile
phone.
R The Wi-Fi function is deactivated on the multi‐
media sy stem.
R The Wi-Fi function is deactivated on theex ter‐
nal device.
R Internet access via Wi-Fi is deactivated on the
ex tern al device. Multimedia sy
stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth 5
Internet Settings
5 Connect via Wi-Fi #
Select the networ k. #
Log in toaWi -Fi network (/ page 211).
Se tting up an In tern et connection via Blue‐
to oth ®
without a communication module
Requ irements:
R The mobile phone support the Blue tooth®
profile PAN (Personal AreaNet work).
R The mobile phone is connec tedto the multi‐
media sy stem via Blue tooth®
(/ page 243).
The Internet connection via Blue tooth®
is restric‐
te d or does not function if:
R The mobile phone is switched off.
R The mobile phone is connected a an addi‐
tional mobile phone.
R The mobile phone network co verage is insuf fi‐
cient.
R Mobile da tause is deactivated on the mobile
phone.
R The Blue tooth®
function on the multimedia
sy stem is switched off and the mobile phone
is to be connected via Blue tooth®
.
R The Blue tooth®
function is switched off on
th e mobile phone and the mobile phone is to
be connected via Blue tooth®
.
R Neither the mobile phone network nor the
mobile phone allow simultaneous use of a
phone and an Internet connection.
R The mobile phone has not been enabled for
Internet access via Blue tooth®
.
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®
,yo u will
be assis tedth ro ugh the process of setting up an
Internet connection.
The Internet connection can also be configured
manually.
Fu rther information can be obtained at https://
www.mercedes-benz-mobile.com/ or at an
authorized Mercedes-Benz Center. MBUX multimedia sy
stem 255

Multimedia sy
stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth 5
Internet Settings
5 Connect via Bluetooth #
Select the mobile phone.
The Internet connection is es tablished.
Establishing an automatic Internet connec‐
tion
Multimedia sy stem:
4 © 5
Settings 5
Wi-Fi & Bluetooth
5 Internet Settings #
Highlight the mobile phone. #
Select 0048. #
Activate D Permanent Internet Connec-
tion.
Canceling In ternetaccess permission for a
mobile phone
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth 5
Internet Settings #
Select 0048inthe line of the mobile phone. #
Select Delete Configuration . #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth 5
Internet Settings #
Select 0048inthe line of the mobile phone. #
Select Details.
Using an Internet connection with web
br ow sers
Multimedia sy stem:
4 © 5
Mercedes PRO & Apps #
Select zBrowser, forex ample.
% The multimedia sy
stem usually es tablishes
th e Internet connection automaticall y.Ifthe
multimedia sy stem is not connected tothe
Internet, the Internet connection is es tab‐
lished when an Internet application is used. Setting automatic disconnection of
the Inter‐
net connection without a communication
module
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth 5
Internet Settings #
Select 0048inthe line of the mobile phone. #
Select Disconnect When Inactive .
The following options are available:
R 5 Minutes
R 10 Minutes
R 20 Minutes
R Unlimited #
Select an option. Connection
status Connection
status overview 1
Display of existing connection and reception
fi eld stre ngth of the communication module
or of the connected Blue tooth®
device
Displaying the connection status
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth #
Select Internet Status .
% Inthe case of a connection via the communi‐
cation module thefo llowing status informa‐
tion is shown:
R Type of network
R Status online/of fline 256
MBUX multimedia sy stem

#
Enter a name. #
Select Bestätigen (Confirm).
Editing a bookma rk #
Select 0048afte r a bookmar k. #
Select Edit. #
Enter a name. #
Select Bestätigen (Confirm).
Deleting a bookmark #
Select 0048afte r a bookmar k. #
Select Delete. #
Select Yes.
Closing the br owser
Multimedia sy stem:
4 © 5
MERCEDES PRO & APPS
5 z Browser #
Select ©. Tu
neIn Radio Calling up
TuneIn Radio
Re quirements:
R The TuneIn Radio service is activated in the
Mercedes me por tal.
R The data volume is available.
Depending on the count ry, data volume may
need tobe pur chased.
R Afast Internet connection for data transmis‐
sion free of inter fere nce.
% New da
tavolume can be pur chased directly
from a mobile phone network pr ovider via
th e Mercedes me Portal.
% The functions and services are countr
y-
dependent. For more information, consult an
authorized Mercedes-Benz Center.
Multimedia sy stem:
4 © 5
Radio #
Select TuneIn Radio .
The TuneIn Radio menu appears. The last sta‐
tion set starts playing.
% The connection
quality depends on the local
mobile phone reception. MBUX multimedia sy
stem 259

Calling up
thest ation list for the category last
selected
Multimedia sy stem:
4 © 5
Radio 5
TuneIn Radio #
Press the co ver of the cur rent station.
Depending on how thest ation was selected, a
st ation list is shown. Media
Information about media mode
Information about suppor
tedfo rm ats and
data storage media &
WARNING Risk of distraction when han‐
dling da tastorage media
If yo u handle a data storage medium while
driving, your attention is diver ted from the
traf fic conditions. This could also cause you
to lose control of theve hicle. #
Only handle a data storage medium
when theve hicle is stationar y. %
Depending on
the equipment ins talled play‐
back of video form ats may not be possible.
The multimedia sy stem supports thefo llow‐
ing form ats and data media:
Pe rm issible
fi le sy stems FA
T32, exFA T,NTFS
Pe rm issible
data car riers USB devices, iPod
®
/iPhone ®
,
MTP devices, Blue tooth®
audio
equipment
Suppor ted
fo rm ats: Au
dio: MP3, WMA, AAC, WAV,
FL AC , AL AC
Vi deo: MPEG, AVI, DivX, MKV,
MP4, M4V, WMV R
The multimedia sy stem supports a total of up
to 50,000 files.
R Data storage media up to2 TB are suppor ted
(32‑bit address space).
% Obser vethefo llowing no tes:
R Due tothe large variet y of available music
and video files rega rding encoders, sam‐ pling
rates and data transfer rates, play‐
back cannot be guaranteed.
R Due tothe wide range of USB devices
av ailable on the mar ket, pl ayback cann ot
be guaranteed for all USB devices.
R Videos up toFullHD (1920x1080) are
suppor ted.
R Cop y-pr otected music and video files or
DRM (Digital Rights Management)
enc rypte dfiles cannot be pla yed bac k.
R MP3 pla yers must support Media Trans fer
Pr oto col (MTP).
In fo rm ation on copy right pr otection and
tradema rks
Au dio files that you create or reproduce yourself
fo r playback aregeneral lysubject tocopyright
pr otection. In many count ries, reproductions,
eve nfo r private use, are not permitted without
th e prior consent of the copyright holder. Make
sure that you kn owabout the applicable copy‐
ri ght regulations and that you comply with these. Manufactured under license from Dolby Laborato‐
ri
es. Dolb y,Dol byAudio and the double-D symbol
are trademar ksof Dolby Laboratories. Graceno
te,th e Graceno telogo and logotype,
"P ow ered byGracen ote", MusicID and Pla ylist MBUX multimedia sy
stem 261

Sear
ching for and authorizing a Blue tooth ®
audio device
Requ irements:
R Blue tooth ®
is activated on the multimedia
sy stem and audio equipment.
R The audio equipment supports the Blue tooth ®
audio profiles A2DP and AVRC P.
R The audio equipment is "visible" forot her
devices.
Multimedia sy stem:
4 © 5
Media 5
Bluetooth 5
00A5
Au thorizing a new Blu etoo th®
audio device #
Select Connect New Device.
De tected equipment is displa yed in the device
list. #
Select an audio device.
Auth orization starts. A code is displa yed on
th e multimedia sy stem and on the mobile
phone. #
Ifth e codes are identical, confirm on the
audio equipment. #
Select Only as Bluetooth Audio Device .
The Blue tooth®
audio equipment is connec ted
with the multimedia sy stem.
Connecting pr eviously authorized Blue tooth ®
audio equipment #
Select a Blue tooth®
audio device from the
list.
The connection is es tablished. St
arting media playback A data
storage medium is connected tothe multi‐
media sy stem.
Multimedia sy stem:
4 © 5
Media #
Select USBorBluetooth asthe media source. Controlling media playback
Multimedia sy
stem:
4 © 5
Media #
Topause playback: select00CF. #
Tocontinue playba ck:select X. #
Torepeat a track: select:.
Fo rth ere peat function there are thefo llow‐
ing settings:
R Select once: the active pla ylist is repea‐
te d.
R Select twice: the cur rent track is repea‐
te d.
R Select three times: there peat function
is deactivated. #
Toplay back trac ksinrandom order:
select 9. #
Towind a track forw ards or backwards:
ta p on the desired point on the timeline. #
Toselect the next track: select00F6. #
Toselect the pr evious track: select00F5. #
Toscroll through trac ksquickl y:press and
hold 00F5 or00F6. #
Toshow the cur rent track lis t:select the
track ima geshown. Ad
ditional options for setting media playba ck Multimedia sy
stem:
4 © 5
Media
Calling up additional options #
Select f.
The additional options are shown.
The following options are available:
R Play Similar Tracks
Select during playback of a track in order to
crea tea pla ylist with similar trac ks.
R Surprise Mix
A pl aylist with randomly selected trac ksis
created.
R Add to Favorite Songs
The cur rent track is added tothefa vo rite
songs.
R Remove from Favorite Songs
The cur rent track is remo ved from thefa vo rite
songs. #
Select an option. MBUX multimedia sy
stem 263

Displaying
radio text Multimedia sy
stem:
4 © 5
Radio 5
Z 5
General #
Switch Display Radio Text Information on or
off. Satellite
radio In
fo rm ation on the satellite radio
SIRIUS XM ®
satellite radio of fers more than 175
digital-quality radio channels pr oviding 100%
commercial-free music, sports, ne wsand enter‐
ta inment, forex ample. SIRIUS XM satellite radio
emplo ysafleet of high-per form ance satellites to
broadcast around the clock thro ughout the USA
and Canada. The satellite radio program is availa‐
ble for a monthly fee. Information about this can
be obtained from a Sirius XM ®
Service Center
and at http://www.siriusxm.com (USA) or
http://www.siriusxm.ca (Canada).
% Sirius, XM and all
related mar ksand logos
are trademar ksof Sirius XM Radio Inc. and
its subsidiaries. All other mar ks,ch annel
names and logos are the property of their
re spective owners. All rights reser ved.
Limitations of satellite radio
Satellite radio mode may be temp orarily una vaila‐
ble or inter rupte dfo r a variet y of reasons. These
include environmental or topog raphical condi‐
tions be yond the cont rol of Mercedes-Benz US A,
LLC. Thus operation at cer tain locations may not
be possible.
Re gis tering satellite radio
Re quirements:
R satellite radio equipment
R registration with a satellite radio pr ovider
R ifre gistration is not included when pur chas‐
ing the sy stem, your credit card de tails will be
re qu ired toactivate your account
Multimedia sy stem:
4 © 5
Þ Radio 5
SiriusXM Radio
5 Z Options #
Select Service Information.
The service information screen appears show‐
ing thera dio ID and the cur rent subscription
st atus. #
Establish a telephone connection. #
Follow the service staff's instructions.
The activation process may take up toten
minutes.
% Yo
u can also ha vethe satellite service activa‐
te d online. Todo so, please visit http://
www.siriusxm.com (USA) or http://
www.siriusxm.ca (Canada).
Switching on satellite radio
Multimedia sy stem:
4 © 5
Þ Radio #
Select SiriusXM (SiriusXM). MBUX multimedia sy
stem 267

Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot
al wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into con tact
wi th th ese parts of theve hicle, you could
burn yourself. #
Always be particularly careful around
th eta ilpipe and theta ilpipe trims and
supervise children especially close lyin
th is area. #
Allow vehicle parts tocool down before
to uching them. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack ( /page 353).
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transporting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ov er the front edge of thero of. Therefore, make
sure that the load does not overhang bymore
th an 16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution.
Therefore, please obser vethefo llowing no tes
when loading:
R When transporting a load, ne verexc eed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐
pants). The values are specified on theve hi‐
cle identification plate on the B-pillar.
R The load must not pr otru de abo vethe upper
edge of the seat backrests.
R If possible, alw ays transport the load in the
cargo compa rtment. Tr
ansporting 271

Emer
gency Re
moving the saf etyve st The saf
etyve st is located in thestow age com‐
partment in the driver's door. #
Remo vethe saf etyve st from thestow age
compartment.
% Saf
etyve sts can also be stored in thestow‐
age compartments of there ar doors and the
front-passenger door. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dr y-clean
7 This is a class 2 vest
The saf etyve st only fulfills the legally required
st andards if it is the cor rect size and is com‐
ple tely closed.
Re place the saf etyve st:
R if damaged or if there flex strips are dirty
R ifth e maximum permitted number of washes
is exc eeded
R ifth e saf etyve st's fluorescence has faded Re
moving the firs t-aid kit (soft sided) The
firs t-aid kit (soft sided) is located in thestow‐
age compartment in the front passenger door. #
Remo vefirs t-aid (soft sided) kit from the
stow age compartment. Re
moving the warning lamp The
warning lamp is located in thestow age com‐
partment in the front-passenger door. #
Remo vethewa rning lamp from thestow age
compartment. Emer
gency Call Sy stem Information on
the emer gency call sy stem USA onl
y:Your vehicle is equipped with the
Emergency Call Sy stem ("eCall"). This feature can
help sa velives in theev ent of an accident. eCall
in no wayre places assis tance pr ovided from dial‐
ing 911.
eCall only functions in areas where mobile phone
co verage isavailable from the wireless service
pr ov iders. Insuf ficient network co verage from the
wireless service pr oviders may result in an emer‐
ge ncy call not being transmitted.
eCall is a standard feature in your Mercedes-Benz
ve hicle. In order tofunction as intended, the sys‐
te m relies on the transmission of data de tailed in
th eTr ansmit ted Data section that follo ws
( / page 293). Todisable eCall, a cus tomer must
visit an authorized Mercedes-Benz Service
depa rtment todeactivate theve hicle's communi‐
cation module.
Deactivation of this module pr events the acti‐
va tion of any and all Mercedes PRO connect
se rvices. Af ter the deacti vation of eCall, auto‐
matic eme rgency call and manual emer gency
call will not be available.
The ignition must be switched on before an auto‐
matic emer gency call can be made.
% eCall is acti
vated at thefa ctor y.
% eCall can be deactivated
byan authorized
Mercedes-Benz dealer. Please no tethat in
th eeve ntow nership of theve hicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th e new owner visits an au thorized
Mercedes-Benz dealership toreactivate the
sy stem. Emer
gency Call Sy stem eCall can help
toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. It helps locate an acci‐
dent site in places that are dif ficult toaccess.
Ho wever,eve n if a vehicle is equipped with eCall,
th is does not mean the sy stem is ON. As such,
eCall does not replace dialing 911 in theeve nt of
an accident.
The emergency call can be made au tomatical ly
( / page 293) or manually (/ page 293). Only
make emer gency calls if you or others are in need
of rescue. Do not make an emer gency call in the
eve nt of a breakdown or a similar situation. 292
Breakdown assis tance