2020 MERCEDES-BENZ SPRINTER battery

Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Key Not Detected (red
display message) *T
he SmartK eyis not de tected and may no longer be in theve hicle.
The SmartK eyis no longer in theve hicle and you swit ch the engine
off:
R You can no lon gerst art the engine.
R You cannot lock theve hicle centra lly. #
Ensure that the SmartK eyis in theve hicle.
If th e SmartK eydetection function has a malfunction due to a
stro ngradio signal source, proceed as follo ws: #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Place the SmartK eyinthe mar ked space forst arting with the
SmartK ey (/page 110).
00AF Key Not Detected (white
display messa ge) *T
he SmartK eyis cur rently not de tected. #
Change the SmartK ey's position in theve hicle. #
Ifth e SmartK eyisstill not de tected, start the engine with the
SmartK eyinthe mar ked space (/ page110).
00AF Replace Key Ba ttery*T
he SmartK ey's battery is discharged. #
Changing the battery (/ page47).
00AF Obtain a New Key *T
he SmartK eymust be replaced. #
Visit a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has fallen below
th e minimum. #
Adding washer fluid (/ page 284).
003E *A
t least one door is open. #
Close all the doors.
f *T
he hood is open. Display messages and
warning and indicator lamps 371

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if the engine hood is unlatched
while driving
An unloc ked engine hood may open up when theve hicle is in
motion and block your vie w. #
Never unlatch the engine hood while driving. #
Before every trip, ensure that the engine hood is latched. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Close the hood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is at a standstill in a horizontal position and
th e engine has cooled down: try toswitch on thest ationary
heater four times, leaving a gap of se veral minutes between
each attem pt. #
Ifth est ationary heater does not swit chon: consult a qualified
specialist workshop.
003B
Inoperative Refuel Vehi-
cle *T
here is too little fuel in the fuel tank.The stationary heater cannot
be swit ched on. #
Refuel theve hicle.
003B
Inoperative Battery Low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched off. #
Drive an extended di stance until the battery has been suf fi‐
ciently charge d again.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po wer assi stance is malfunctioning. &
WARNING Risk of an accident due toaltered steering char‐
acteristics
If th e po wer assi stance of thesteering fails partially or com‐
ple tely,yo u will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immedi‐
atel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's oper‐
ating saf ety is jeopardized. 372
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Android
Auto ......................................... 252
Connecting a mobile phone .............. 253
Control using the application but‐
to ns .................................................. 253
Ending .............................................. 253
No te ................................................. 253
Overview .......................................... 252
Sound settings ................................. 253
Tr ans ferred vehicle data ...................2 53
Animals Pets in theve hicle .............................. 45
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ .61
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay ®
...................................... 251
Connecting an iPhone ®
.................... 252
Control using the application but‐
to ns .................................................. 252
Ending .............................................. 252
No tes ................................................ 251
Overview ...........................................2 51
Sound settings ................................. 252
Tr ans ferred vehicle data ...................2 53
Ashtr ays
In the windshield stowage com‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 17 9
ASS YST PLUS ........................................ 278
Battery disconnection periods .......... 278
Displ aying the service due date ........ 278
Fu nction/no tes ................................ 278
Re gular maintenance work ............... 278
Special service requirements .......... .278
ATA (Anti-Theft Alarm sy stem) .............. .61
Ac tivating/deactivating the interior
motion sensor .................................... 63
Fu nction .............................................. 61
Interior motion sensor function .......... 63
St opping the alarm ............................. 62
Switching theto w- aw ay alarm
on/off ................................................ 62
To w- aw ay alarm function .................... 62 At
tachments .......................................... .22
AT TENTION ASSI ST....................... 162, 16 3
Fu nction ........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................84
Au tomatic transmission
DIRECT SELECT le ver ........................ 12 2
Engaging drive position .................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rsege ar ...................... 12 2
Kickdown .......................................... 124
Re stricting the shift range ................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position display .......... .122
Tr ansmission positions .................... .122
Au xiliary heating ..................................1 05
Fu nction ........................................... 105
Axle load .............................................. .338 B
Back support see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 14 6
Battery Charging ........................................... 295
Charging a vehicle battery ................2 95
Disconnecting the auxiliary battery
in the engine compartment .............. 300
Disconnecting thest ar ter battery .... 298
Jump -sta rting (vehicle) .................... .295
Ke y .................................................... .47
No tes (vehicle) ................................. 294
Re moving or ins talling thest ar ter
battery .............................................2 99
St arter battery .................................. 297
Battery main switch Notes ................................................ 12 0
Switching po wer supp lyon/off ......... 121
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist .................................. 16 4
Ac tivating/deactivating .................... 16 5
Fu nction ........................................... 16 4
Re ar Cross Traf fic Alert .................... 16 6388
Index

Direction indicator
see Indicator
Display (care) ........................................ 290
Display (MBUX multimedia sy stem)
Settings ............................................ 209
Display (multimedia sy stem) .............. 200
Home screen .................................... 19 9
No tes ................................................ 19 8
Operating ......................................... 200
Setting acoustic operating feed‐
back .................................................2 00
Display (on-board comp uter)............... 17 7
Display message .................................. 355
Calling up (on-board co mputer) ........ 355
No tes ............................................... 355
Display messages 00AC ............................................... 364
00B2 - - -mph................................... 361
003D 12V Battery See Operator's
Manual .............................................3 66
0099 Additive Sy stem Fault Emer‐
ge ncy Op.: XXX mph See Opera‐
to r's Manual .................................... .369
0099 Additive Sy stem Fault See
Operator's Manual ...........................368
0099 Additive Sy stem Fault Starts
until Emerg. Op.: XXX See Opera‐
to r's Manual .................................... .368
Û ATTENTION ASSIST Inopera‐
tive ................................................... 364
Û ATTENTION ASSIS T:Take a
Break! ............................................... 364
0049 AutoLamp Function Inopera‐
tive .................................................. .375
004D Check Brake Fluid Le vel.......... 358
00AC Check Coolant Le vel See
Opera tor's Manual ............................ 367
00B2 Check Engine Oil AtNext
Re fueling .......................................... 366
00B2 CheckEngine Oil Le vel (Add
1 Liter) ............................................ .365
003A CheckFuel Filter ..................... 364
0049 Check Left Low Beam (e xam‐
ple) .................................................. .376
0077 Check Tire s ............................. 37000B2
Check Washer Fluid ................. 371
00AC Coolant Too Hot Stop Vehicle
Tu rn Engine Off ................................ 366
00CE Currently Un available Cam‐
era Dirty .......................................... .362
0025 Currently Un available See
Operator's Manual ...........................360
00E5 Currently Un available See
Operator's Manual ...........................360
00AF Don't Forget Your Key............ .370
00B3 Engine Oil Le vel Cann otBe
Measured ......................................... 365
00B2 Engine Oil Le vel Low Stop
Ve hicle Turn Engine Off .................... 365
00B2 Engine Oil Pressure Stop
Switch Off Engine ............................. 365
00B2 Engine Oil Reduce Oil Le vel.... .3 65
0075 Front Left Malfunction
Service Required (e xample).............. 356
00D4 Fuel Le vel Low ........................ 364
0024 Incline TooSt eep See Opera‐
to r's Manual ..................................... 357
003B Inoperative Battery Low ..........372
003B Inoperative Refuel Vehicle .......3 72
0025 Inoperative See Operator's
Manual .............................................3 60
00E5 Inoperative See Operator's
Manual ............................................. 359
007A Inoperative See Operator's
Manual ............................................. 359
003B Inoperative See Operator ’s
Manual ............................................. 372
00AF KeyNot De tected (red dis‐
pl ay messa ge)...................................3 71
00AF KeyNot De tected (white dis‐
pl ay messa ge)...................................3 71
0075 Left Side Cur tain Airbag Mal‐
function Service Required (e xam‐
ple) .................................................. .356
0049 Malfunction See Operator ’s
Manual ............................................. 375
ð Maximum Speed Exceeded ..... 361
00AF Obtain a New Key.................... 371 392
Index

00B2
Off...........................................3 61
00D9 Off...........................................3 62
0024 Parking Brake Inoperative .......3 57
0024 Parking Brake See Opera tor's
Manual ............................................. 357
00AF Place theKe y in the Mar ked
Space See Ope rator's Manual ..........370
0077 Please Cor rect Tire Pressure ...370
00E2 Refill Ad ditive Emer gency
Op.: XXX mph See Operator's Man‐
ual ....................................................3 68
00E2 Refill Ad ditive See Operator's
Manual .............................................3 68
00E2 Refill Ad ditive Starts until
Emerg. Op.: XXX See Operator's
Manual ............................................ .368
009E Replace Air Filter .....................3 64
00AF Replace Key Bat tery ................ 371
003D See Ope rator's Manual ........... 366
0075 SRS Malfunction Service
Re quired .......................................... .356
00CC Steering Malfunction
Incre ased Ph ysical Ef fort See
Ope rator's Manual ............................ 372
00CC Steering Malfunction Stop
Immediately See Operator's Man‐
ual ....................................................3 72
g Step Not Exte nded See Oper‐
ator's Manual or Step Not Exte n‐
ded Malfunction ................................ 374
003D Stop Vehicle Lea veEngine
Ru nning ............................................ 366
003D Stop Vehicle See Operator's
Manual ............................................. 366
0049 Switch Off Lights .....................375
0049 Switch On Headlamps .............375
0077 Tire Press. Sen. Missing ..........369
0072 Vehicle Operational Switch
th e Ignition Off Before Exiting ...........373
x Vehicle Trac ker has been
activated. De tails: see manual or
associated mobile app. or Vehi‐ cle locating activated – see manual
or mobile app. ..................................3 74
0077 Warning Tire Malfunction ........ 369
Ac tive Brake Assi stFunctions Cur‐
re ntly Limited See Ope rator's Man‐
ual .................................................... 358
Ac tive Brake Assi stFunctions Limi‐
te d See Operator's Manual .............. 358
Ac tive Dis tance Assi stCur rently
Un available See Operator's Manual
.......................................................... 361
Ac tive Dis tance Assi stInoperative .... 361
Ac tive Dis tance Assi stNow Availa‐
ble .................................................... 362
Ac tive Lane Keeping Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 363
Ac tive Lane Keeping Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 364
Ac tive Lane Keeping Assist Inoper‐
ative .................................................3 64
Ad aptive Highbeam Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 375
Ad aptive Highbeam Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 375
Ad aptive Highbeam Assist Inopera‐
tive .................................................. .375
Air Conditioning Malfunction See
Ope rator's Manual ............................ 373
App lyBrake toShift from 'P' .............374
Au xilia ryBattery Malfunction ...........373
Blind Spot Assi stCur rently
Un available See Operator's Manual
.......................................................... 363
Blind Spot Assist Inoperative ............ 363
Blind Spot Assist Trailer NotMoni‐
to re d ................................................ 363
Check Brake Pads See Operator's
Manual .............................................3 58
Cruise Control Inoperative ................ 361 Index
393

St
arting an automatic gasst ation
sear ch.............................................. 227
St arting the automatic service sta‐
tion sear ch....................................... 227
In tern et
Calling up a web page ...................... 257
Calling up thewe b br ows er set‐
tings .................................................2 58
Calling up web br ows er options .......2 58
Closing the br ows er .........................2 59
Deleting a bookma rk........................ 258
Deleting his tory ................................ 258
Managing bookmar ks....................... 258
In tern etconnection
Au tomatic disconnection .................. 256
Canceling permission (mobile
phone) ............................................. .256
Communication module function ..... 254
Connection status ............................ 256
Disconnection following Inactivity .... 256
Displaying the connection status .... .256
Es tablishing ...................................... 256
Es tablishing automatically ................ 256
Information ...................................... 254
Mobile phone de tails ........................ 256
Re strictions ...................................... 254
Setting access da ta(Blue tooth ®
) .....2 55
Setting up (Blu etoo th®
) .................... 255
Setting up (Wi-Fi) .............................. 255
Internet radio
Calling up thest ation list (category
last selec ted) .................................... 261
Internet radio
see TuneIn
iPhone ®
see Apple CarPl ay® J
Jack ........................................................ 327
Hydraulic .......................................... 306
Re moving thehy draulic jack from
th estow age compartment .............. .307
St orage location of hydraulic jack .... 306
Jump-start connection .........................295 K
Ke y........................................................... 46
Battery ............................................... 47
Electrical consumption ....................... 47
Fu nctions ........................................... 46
Ke yring attachment ........................... 47
Mechanical key .................................. .47Overview ............................................ 46
Problem ..............................................48
Ra
dio connection ...............................46
Un locking setting ................................ 47 L
Labeling (tires) see Tire labeling
Lane de tection (au tomatic)
see Active Lane Keeping Assist
Lane Keeping Assist ............................ .166
Fu nction ........................................... 16 6
Sy stem limitations ............................1 66
Tr ailer operation .............................. .166
Lane Keeping Assist
see Active Lane Keeping Assist
see Lane Keeping Assist
Language ............................................... 213
No tes ................................................ 213
Setting .............................................. 213
LA TC H-type (ISOFIX) child seat
securing sy stem
In stalling ............................................ .41
Le vel control
see ENR (elect ronic le vel control)
License pla telamp (changing bulbs) .... 93
Light switch (o verview) ........................ .84
Lighting see Lights
Lights ...................................................... 84
Ad aptive Highbeam Assist .................. 86
Au tomatic driving lights ...................... 84
Combination swit ch............................ 85
Co rnering light ................................... 85
Driving abroad (symmetrical low
beam) .................................................84
Haza rdwa rning lamps ........................ 85
High beam .......................................... 85
High-beam flasher .............................. 85
Indicator ............................................ .85
Light switch ........................................ 84
Low beam ........................................... 84
Pa rking light ...................................... .84
Re ar fog light ...................................... 84
Re sponsibility with lighting sy stems ... 84
Setting theex terior lighting switch-
off delay time .....................................86
Setting the instrument lighting ......... 178
Switching the sur round lighting
on/off ................................................ 87
Limited Warranty (vehicle) ....................27 398
Index

Operating sy
stem
On-board computer .......................... .176
Operator's Manual (digital) ...................20
Outside mir rors ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting the interior lighting .............87
Overview ............................................. 11P
Pa int (cleaning instructions) ...............287
Pa int code ............................................ .338
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............15 6
Ac tivating ......................................... 15 6
Ad justing warning tones ................... 15 6
Drive AwayAssi st............................. 16 5
Fu nction ........................................... 15 6
Switching off .................................... 15 6
Sy stem limitations ............................1 56
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........14 4
Pa rking light .......................................... .84
Pa rking options
see Parking service
Pa rking service .................................... .240
No tes ................................................ 24 0
Selecting pa rking options ................ .240
Showing a parking option on the
map .................................................. 241
Pa rtition sliding door
Fr om the cargo compartment .............57
Fr om the driver's compartment ..........56
Pe rm issible gross mass ...................... 338
Pe rm issible towing me thods .............. 300
Pe ts in the vehicle .................................. 45
Phone book see Contacts
PIN pr otection
Ac tivating/deactivating .................... 213Placing a load on
the wheel ar ch........ 277
Plastic trim (care) ................................ 290
POI Quick access .................................... 230
Selecting ...........................................2 19
POI symbols Selecting .......................................... 236
Po we r supp ly
Battery main switch .......................... 121
Switching on (s tart/s top button) ...... 109
Po we rwa sher (care) ............................2 86
Po we r windo ws
see Side window
Pr ev ious destinations
Selecting .......................................... .219
Profile Calling up suggestions ..................... 203
Configuring suggestions ...................2 04
Creating a new profile ..................... .202
Deleting sug gestions ........................ 204
Maximum number of profiles .......... .202
Overview .......................................... 202
Re naming suggestions ..................... 204
Selecting a profile ............................ 203
Selecting profile options .................. 203
Showing the profile selection when
st arting theve hicle ........................... 203
Suggestions (o verview) .................... 203
Profile see User profile Q
QR code (rescue card) ...........................27
Qualified specialist workshop .............. 26 R
Ra ck systems (information) ................274
Ra dar senso rs....................................... 14 5
Ra dio
Ac tivating ......................................... 265
Ac tivating/deactivating radio text .... 267
Calling up thest ation list .................. 266
Deleting stations .............................. 266
Direct frequency ent ry..................... 266
Displaying eme rgency warnings ...... .266
Displ aying information ...................... 267
Displaying radio text ......................... 267
Editing station presets .................... .266
Menu (on-boa rdcompu ter) ............... 181
Moving stations ................................ 266 402
Index