2020 MERCEDES-BENZ SPRINTER warning

Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Key Not Detected (red
display message) *T
he SmartK eyis not de tected and may no longer be in theve hicle.
The SmartK eyis no longer in theve hicle and you swit ch the engine
off:
R You can no lon gerst art the engine.
R You cannot lock theve hicle centra lly. #
Ensure that the SmartK eyis in theve hicle.
If th e SmartK eydetection function has a malfunction due to a
stro ngradio signal source, proceed as follo ws: #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Place the SmartK eyinthe mar ked space forst arting with the
SmartK ey (/page 110).
00AF Key Not Detected (white
display messa ge) *T
he SmartK eyis cur rently not de tected. #
Change the SmartK ey's position in theve hicle. #
Ifth e SmartK eyisstill not de tected, start the engine with the
SmartK eyinthe mar ked space (/ page110).
00AF Replace Key Ba ttery*T
he SmartK ey's battery is discharged. #
Changing the battery (/ page47).
00AF Obtain a New Key *T
he SmartK eymust be replaced. #
Visit a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has fallen below
th e minimum. #
Adding washer fluid (/ page 284).
003E *A
t least one door is open. #
Close all the doors.
f *T
he hood is open. Display messages and
warning and indicator lamps 371

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if the engine hood is unlatched
while driving
An unloc ked engine hood may open up when theve hicle is in
motion and block your vie w. #
Never unlatch the engine hood while driving. #
Before every trip, ensure that the engine hood is latched. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Close the hood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is at a standstill in a horizontal position and
th e engine has cooled down: try toswitch on thest ationary
heater four times, leaving a gap of se veral minutes between
each attem pt. #
Ifth est ationary heater does not swit chon: consult a qualified
specialist workshop.
003B
Inoperative Refuel Vehi-
cle *T
here is too little fuel in the fuel tank.The stationary heater cannot
be swit ched on. #
Refuel theve hicle.
003B
Inoperative Battery Low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched off. #
Drive an extended di stance until the battery has been suf fi‐
ciently charge d again.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po wer assi stance is malfunctioning. &
WARNING Risk of an accident due toaltered steering char‐
acteristics
If th e po wer assi stance of thesteering fails partially or com‐
ple tely,yo u will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immedi‐
atel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's oper‐
ating saf ety is jeopardized. 372
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Display messages
Possible causes/consequences and 0050 0050Solutions #
Ifth e transmission is in position 005B, visit aqualified specialist
wo rkshop, without changing the transmission position. #
For all other transmission positions, park theve hicle in a safe
location. #
Inform a qualified specialist workshop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can only be shif tedto position 005Difth eve hicle is
at a standstill.
N Permanently Active
Risk of Rolling Away *W
hile theve hicle is rolling or driving, the transmission was shif ted
to position 005C. #
Tostop, depress the brake pedal and, when theve hicle is at a
st andstill, shift the transmission toposition 005D. #
Tocontinue your journe y,shift the transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is not fully closed and the transmission is in posi‐
tion 005E,005Cor005B. #
When parking theve hicle, shift the transmission toposition 005D.
Apply Brake to Shift
from 'P' *Y
ou ha veattem pted toshift toa dif fere nt transmission position from
position 005D. #
Depress the brake pedal.
x Vehicle Tracker has
been activated. Details:
see manual or associ-
ated mobile app. or
Vehicle locating activa-
ted – see manual or
mobile app. *T
hevehicle features activated services from Mercedes PRO.
Locating theve hicle may be possible within the frame workof
Mercedes PRO connect. #
Check thest atus of the activated services at http://
mercedes.pro. #
Ask theve hicle owner forth e de tails.
g
Step Not Extended See
Operator's Manual or
Step Not Extended Mal-
function *T
he electrical step is not, or is only partially, extended. #
Ensu rethere is suf ficient clea rance forth e electrical step. #
Open or close the sliding door again. #
Ifth e electrical step does not comple tely ex tend again, push it in
manually (emergency release) (/ page 58). #
Inform passen gers that thestep is missing before they exitthe
ve hicle.
g
Step Not Retracted See
Operator's Manualor
Step Not Retracted Mal-
function *T
he electrical step is not, or is only partially, retracted. #
Ensu rethere is suf ficient clea rance forth e electrical step. #
Open or close the sliding door again. #
Ifth e electrical step does not comple tely retract again, push it in
manually (emergency release) (/ page 58). 374
Displaymessa ges and warning and indicator lamps

Lights
Display messages
Possible causes/consequences and 0050 0050Solutions
Adaptive Highbeam
Assist Camera View
Restricted See Opera-
tor's Manual *
The camera view is reduced. Possible causes:
R Dirt on the windshield in the camera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning
or temp orarily una vailable.
When the causes ha vebeen eliminated, the driving sy stems and
driving saf ety sy stems are available again.
If th e display message does not go out: #
Stop in a safe location. #
Clean the windshield.
Adaptive Highbeam
Assist Currently Unavail-
able See Operator's Man-
ual *A
daptive Highbeam Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 86). #
Continue driving.
When the causes ha vebeen eliminated, the sy stem will be avail‐
able again. The display message Adaptive Highbeam Assist Now
Available appears.
Adaptive Highbeam
Assist Inoperative *A
daptive Highbeam Assist is malfunctioning. #
Visit a qualified specialist workshop.
0049
Switch On Headlamps *Y
ou are driving without a low beam. #
Turn the light switch toposition 0058.
or #
Turn the light switch tothe0058 position.
0049
Switch Off Lights *Y
ou are leaving theve hicle and the light is still switched on. #
Turn the light switch toposition 0058.
0049
Auto Lamp Function
Inoperative *T
he light sensor is malfunctioning. #
Visit a qualified specialist workshop.
0049
Malfunction See Opera-
tor’s Manual *T
heexterior lighting is malfunctioning. #
Visit a qualified specialist workshop.
* Ve hicles with trailer hitch: a fuse may ha veblown. #
Stop in accordance with the tra ffic conditions. #
Check the fuses, and replace them if necessary(/ page 304). Display messages and
warning and indicator lamps 375

Display messages
Possible causes/consequences and 0050 0050Solutions
0049
Check Left Low
Beam (exa mp le) *T
he bulb in question is faulty. #
Visit a qualified specialist workshop.
or #
Check whe ther changing the bulb is permitted. Indicator and
warning lamps Overview of indicator and
warning lamps When
the ignition is switched on, many sy stems
per form a self-test. Some indicator and warning
lamps may switch on or flash temp orarily during
th is time. This behavior is no cause for alarm.
These indicator and warning lamps indicate a
malfunction only if they light up or flash af terthe
engine has been star ted or during a journe y.
Indicator and warning lamps:
0058 Low beam (/
page84)
0060 Pa
rking lamps (/ page84)
0057 High beam (/
page 85)
003E003D Tu
rn signal lights (/ page 85)
005E Re
ar fog light (/ page84)
00E9 Seat belt not
fastened
(/ page 383)
0027 and
004D USA: Brakes (red) (/
page377)
004D Canada: Brakes (red) (
/page 377)
004D Brakes (yell
ow) (/ page377)
0025 ABS malfunction (/
page 377)
002E Off-
road gear
00E5 ESP®
(/ page 377)
00BB ESP®
OFF (/ page 377)
00D4 Ac
tive Brake Assi stswitched off
(/ page 149)
0049
and 0024 US
A: Electric pa rking brake applied
(red) (/ page377)
0024 Canada: Electric parking brake
applied (red) (/
page377)
0024 Electric parking brake (yell
ow)
( / page 377)
00CC Po
we r-assis tedsteering malfunction
(/ page 383)
003D Elect
rical malfunction
(/ page 384)
0075 Re
stra int sy stem (/ page377) 00B9
Che
ckEngine (/ page 384)
00D4 Fu
elreser vewith fuel filler cap loca‐
tion indicator (/ page 384)
00AC Coolant
too hot/cold (/ page 384)
00BA Dis
tance warning (/ page 383)
0028 Preglow
0077 Ti
re pressure monitor 376
Displaymessa ges and warning and indicator lamps

Saf
ety sy stems Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Elect ric pa rking brake
applied red indicator
lamp (USA) does not light
up
0024 Elect ric pa rking brake
applied red indicator
lamp (Canada) does not
light up
0024 Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: the electric parking brake red
indicator lamp does not light up. The elect ric pa rking brake yellow indi‐
cator lamp lights up.
* Meaning of the indicator lamps:
R The red indicator lamp does not light up: the electric parking
brake has been released.
R The yellow indicator lamp lights up: the electric parking brake is
malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Ifth efa ult message persists, consult a qualified specialist work‐
shop. #
Park theve hicle only on le vel ground and secure it against rolling
aw ay ( /page 143). Displ
aymessa ges and warning and indicator lamps 377

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Re d electric parking
brake applied indicator
lamp (USA) lights up
0024
Re d electric parking
brake applied indicator
lamp (Canada) lights up
0024 Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: there d and yellow elect ric
parking brake indicator lamps light up.
* Meaning of the indicator lamps:
R The electric parking brake red indicator lamp lights up: the elec‐
tric parking brake has been applied.
R The electric parking brake yellow indicator lamp lights up: the
electric parking brake is malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Ifth efa ult message persists, consult a qualified specialist work‐
shop. #
If it is not possible torelease the electric parking brake, do not
drive theve hicle.
0024 and
0049
Re d electric parking
brake applied indicator
lamp (USA) flashes
0024 Re d electric parking
brake applied indicator
lamp (Canada) flashes
0024
Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: the electric parking brake red
indicator lamp flashes. The electric parking brake yellow indicator lamp
lights up.
* Meaning of the indicator lamps:
R The electric parking brake red indicator lamp flashes: the activa‐
tion status of the electric parking brake is unkn own.
R The electric pa rking brake yellow indicator lamp lights up: the
electric parking brake is malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Enga geand release the electric parking brake using the switch
while depressing the brake pedal. #
Ifth efa ult message persists, park theve hicle on le vel ground and
secure it against rolling away ( /page 143). #
Consult a qualified specialist workshop. #
When there d indicator lamp flashes, theve hicle must not be
driven as the brake sy stem may overheat. 378
Displaymessa ges and warning and indicator lamps