2020 MERCEDES-BENZ SPRINTER lock

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance with the tra ffic conditions. #
Clean all sensors (/ page 288). #
Restart the engine.
SOS NOT READY *T
he emergency call sy stem is not available.
Po ssible causes forth is include:
R The ignition is switched off.
R The emer gency call sy stem is malfunctioning. #
Switch on the ignition.
If an emer gency call is una vailable, a message tothis ef fect will
appear on the multifunction display of the instrument clus ter. #
Visit a qualified specialist workshop.
% Yo
u can find more information on there gional availability of the
emer gency call sy stem at: http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
If EBD, ABS and ESP ®
are malfunctioning, the wheels can lock
when braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance may increase in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. Display messages and
warning and indicator lamps 359

Display messages
Possible causes/consequences and 0050 0050Solutions #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Carefully drive some gentle cur ves at a speed greater than
19 mp h (30 km/h) on a suitable stre tch of road. #
Ifth e display message does not disappear, visit a qualified spe‐
cialist workshop immediately. Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
are temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems may also be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
If ABS and ESP ®
are malfunctioning, the wheels could lock when
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Carefully drive some gentle cur ves at a speed greater than
19 mp h (30 km/h) on a suitable stre tch of road. #
Ifth e display message does not disappear, visit a qualified spe‐
cialist workshop immediately. Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance may increase in eme rgency braking situations. 360
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
If ABS and ESP ®
are malfunctioning, the wheels could lock when
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y. Driving sy
stems Display messages
Possible causes/consequences and 0050 0050Solutions
ð
Maximum Speed Excee-
ded *Y
ou ha veexc eeded the maximum permitted speed (specific coun‐
tries only). #
Drive more slowl y.
Cruise Control Inopera-
tive *C
ruise control is malfunctioning. #
Visit a qualified specialist workshop.
00B2
Off *C
ruise control has been deactivated.
If a warning tone also sounds, this means cruise control has deacti‐
va ted itself automatically (/ page151).
00B2 - - -mph *C
ruise control cannot be activated as not all activation conditions
ha ve been met. #
Obser vethe activation conditions of cruise cont rol
( / page 151).
Active Distance Assist
Inoperative *A
ctive Dis tance Assi stDISTRONIC is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. #
Visit a qualified specialist workshop.
Active Distance Assist
Currently Unavailable
See Operator's Manual *A
ctive Dis tance Assi stDISTRONIC is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page152). #
Drive on.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again. Display messages and
warning and indicator lamps 361

Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Key Not Detected (red
display message) *T
he SmartK eyis not de tected and may no longer be in theve hicle.
The SmartK eyis no longer in theve hicle and you swit ch the engine
off:
R You can no lon gerst art the engine.
R You cannot lock theve hicle centra lly. #
Ensure that the SmartK eyis in theve hicle.
If th e SmartK eydetection function has a malfunction due to a
stro ngradio signal source, proceed as follo ws: #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Place the SmartK eyinthe mar ked space forst arting with the
SmartK ey (/page 110).
00AF Key Not Detected (white
display messa ge) *T
he SmartK eyis cur rently not de tected. #
Change the SmartK ey's position in theve hicle. #
Ifth e SmartK eyisstill not de tected, start the engine with the
SmartK eyinthe mar ked space (/ page110).
00AF Replace Key Ba ttery*T
he SmartK ey's battery is discharged. #
Changing the battery (/ page47).
00AF Obtain a New Key *T
he SmartK eymust be replaced. #
Visit a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has fallen below
th e minimum. #
Adding washer fluid (/ page 284).
003E *A
t least one door is open. #
Close all the doors.
f *T
he hood is open. Display messages and
warning and indicator lamps 371

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if the engine hood is unlatched
while driving
An unloc ked engine hood may open up when theve hicle is in
motion and block your vie w. #
Never unlatch the engine hood while driving. #
Before every trip, ensure that the engine hood is latched. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Close the hood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is at a standstill in a horizontal position and
th e engine has cooled down: try toswitch on thest ationary
heater four times, leaving a gap of se veral minutes between
each attem pt. #
Ifth est ationary heater does not swit chon: consult a qualified
specialist workshop.
003B
Inoperative Refuel Vehi-
cle *T
here is too little fuel in the fuel tank.The stationary heater cannot
be swit ched on. #
Refuel theve hicle.
003B
Inoperative Battery Low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched off. #
Drive an extended di stance until the battery has been suf fi‐
ciently charge d again.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po wer assi stance is malfunctioning. &
WARNING Risk of an accident due toaltered steering char‐
acteristics
If th e po wer assi stance of thesteering fails partially or com‐
ple tely,yo u will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immedi‐
atel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's oper‐
ating saf ety is jeopardized. 372
Displaymessa ges and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully at an adjus ted speed and at a suf ficient dis‐
ta nce from theve hicle in front. #
Ifth e multifunction display sho wsa display message, comply with
it. #
Visit a qualified specialist workshop.
004D
and
0027
Brake warning lamp (red)
(USA)
004D
Brake warning lamp (red)
(Canada) The brake sy
stem redwa rning lamp lights up while the engine is on.
* Po ssible causes:
R The brake forc e boosting is malfunctioning.
R The EBD (electronic brake forc e distribution) is malfunctioning.
R There is not enough brake fluid in the brake fluid reser voir. &
WARNING Risk of accident and injury if brake forc e boosting
is malfunctioning
If brake forc e boosting is malfunctioning, increased brake pedal
fo rc e may be necessary for braking. The braking characteristics
may be impaired. The braking dis tance can increase in emergency
braking situations. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop. &
WARNING Risk of an accident if the EBD (electronic brake
fo rc e distribution) malfunctions
If th e EBD malfunctions, the wheels may lock during braking.
The braking characteristics may be impaired.
The braking dis tance can increase in eme rgency situations. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Do not add brake fluid. #
Stop theve hicle immediately in accordance with the traf fic condi‐
tions. Do not continue driving. #
Consult a qualified specialist workshop. 380
Display messages and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
00E5
ESP ®
wa rning lamp
fl ashes The ESP
®
ye llow warning lamp flashes during a journe y.
* ESP ®
inter venes (/ page 147). #
Adapt your driving style to thewe ather and road conditions.
00BB ESP ®
OFF warning lamp The ESP
®
OFF yellow warning lamp lights up while the engine is on.
* ESP ®
has been switched off. &
WARNING Risk of skidding when driving wi thESP ®
deacti va‐
ted
If ESP ®
is deactivated, ESP ®
cannot car ryout vehicle stabilization.
The availability of fur ther driving saf ety sy stems is also limited. #
Drive on carefull y. #
Only deactivate ESP ®
for as long as the situation requ ires.
If ESP ®
cannot be activated, ESP ®
is malfunctioning. #
Have ESP ®
ch ecked immediately at a qualified specialist
wo rkshop. #
Comply with instructions toswitch ESP ®
off (/ page147).
0025 ABS warning lamp The ABS
yellow warning lamp lights up while the engine is on.
*ABS is malfunctioning. If an additional warning tone sounds, this means the EBD is malfunc‐
tioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Thereisrisk of skidding if EBD or ABS is malfunc‐
tioning
If EBD or ABS is malfunctioning, the wheels could lock when brak‐
ing
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency braking
situation can increase. In addition, other driving saf ety sy stems
are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Visit a qualified specialist workshop. 382
Display messages and warning and indicator lamps

1,
2, 3 ...
3-zone automatic climate control
(operating unit) .................................... .101
12 V so cket
see Soc ket (12 V)
11 5 V soc ket
see Soc ket (1 15 V)
360° Camera ........................................ 15 9
Care ................................................ .288
Fu nction ........................................... 15 9
Selecting a view ................................ 161
Switching au tomatic operation
on/off (rear view camera) ................. 161A
ABS (Anti-lock Braking Sy stem) .......... 14 6
Ac celeration
see Using kickdown
Ac cess data
Setting (Blue tooth®
) .........................2 55
Ac oustic locking verification signal
Ac tivating/deactivating ...................... 47
Ac tivating/deactivating the HOLD
function ................................................. 15 5
Ac tive Brake Assi st.............................. 14 9
Fu nction/no tes ................................ 14 9
Setting .............................................. 15 0
Ac tive Di stance Assist DISTRO NIC..... 15 2
Calling up a speed ............................ 15 3
Fu nction ........................................... 15 2
Increasing/decreasing speed ........... 15 3
Re quirements .................................. .153
St eering wheel buttons ..................... 15 3
St oring a speed ................................ 15 3
Switching off/deacti vating ............... 15 3
Switching on/activating ................... 15 3
Sy stem limitations ............................1 52
Ac tive Lane Keeping Assist .................167
Fu nction ........................................... 167
Sy stem limitations ............................1 67
Tr ailer operation .............................. .167
Ac tive Parking Assist
Maneuvering assis tance ................... 161
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist
Fu nction ............................................. 86
Switching on/o ff................................ 86
Ad d-on equipment .................................. 22 Ad
d-on equipment guidelines ............... 22
Ad ditional turn signal light (all-
wheel drive vehicles) ............................. 92
Ad diti ve ................................................. 344
DEF .......................................... 136, 343
Engine oil ......................................... 344
Ad diti ves
Fu el .................................................. 341
Ad diti ves (DEF)
see DEF
Ad diti ves (engine oil)
see Additive
Ad diti ves (fuel)
see Fuel
Ad dress book
see Contacts
ADR (working speed control) Adjusting .......................................... 16 9
Fu nction ........................................... 16 8
Switching on/off .............................. 16 9
Af ter-sales service center
see ASS YST PLUS
Air nozzles see Air vents
Air vents ........................................1 04,105
adjusting (front) ................................ 104
Ad justing (roof) ................................. 105
Re ar passenger compartment .......... 105
Airbag ...................................................... 35
Ac tivation ........................................... 32
Fr ont airbag (driver, front
passenger) ......................................... 35
Ins tallation locations .......................... 35
Overview ............................................ 35
Pr otection impaired ............................36
Pr otection pr ovided ............................ 35
Side airbag ........................................ .35
Wi ndow cur tain airbag ........................ 35
Alarm sy stem
see ATA (Anti-Theft Alarm sy stem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 25
Engaging/disengaging ..................... .125
LO Wrange ........................................ 12 6
No tes ................................................ 124
Alternative route
see Route Index
387