2020 FORD EXPLORER Owners Manual

E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
N/A
+1-800-841-3673
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
310
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Customer Assistance

ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company. If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www
.s a f er c ar .g o v ; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from www .s a f er c ar .g o v .
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
311
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
312
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
WARNING: Always disconnect the
battery before servicing high current
fuses. WARNING:
To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs. The engine compartment fuse box is under
the driver side leaf screen in the engine
compartment. It has high-current fuses
that protect your vehicle's main electrical
systems from overloads.
If you disconnect and reconnect the
battery, you need to reset some features.
See Changing the 12V Battery (page
338).
Note: Replace fuses with the same type
and rating. See
Changing a Fuse (page
321). 313
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- FusesE288347

Protected Component
Fuse Rating
Fuse or Relay
Number
Body control module - battery power in
feed 1.
40A
1
Power outlet main console bin.
20A
2
Body control module - battery power in
feed 2.
40A
3
Fuel pump.
30A
4
Powertrain control module keep alive
power.
5A
5
Powertrain control module power.
20A
6
Canister vent solenoid.
20A
7
Evaporative leak control module.
Exhaust gas heat recovery (hybrid electric
vehicle).
Tank pressure control valve (hybrid electric
vehicle).
Refueling valve (plug-in hybrid electric
vehicle).
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Canister purge valve.
Cooling fan relay coil.
20A
8
Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Fuel flap door (hybrid electric vehicle).
Engine coolant bypass valve.
Active grille shutters.
Ignition coils.
20A
9
Front blower motor relay.
40A
13
Transmission oil pump.
15A
14
A/C compressor variable clutch.
Auxiliary pumps (hybrid electric vehicle).
314
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Protected Component
Fuse Rating
Fuse or Relay
Number
Windshield and rear window washer pump
relay power.
15A
16
Charge status indicator (hybrid electric
vehicle).
5A
17
Starter motor.
30A
18
Headlamp leveling motors.
10A
21
Adaptive headlamps.
Electric power assisted steering module.
10A
22
Anti-lock brake system module with
integrated park brake.
10A
23
Powertrain control module.
10A
24
Hybrid powertrain control module.
Air quality sensor.
10A
25
360 camera with park aid.
Rear view camera.
Blind spot information system.
Adaptive cruise control module.
Transmission control module.
15A
26
Anti-lock brake system valves with integ-
rated park brake.
40A
28
Anti-lock brake system pump with integ-
rated park brake.
60A
29
Driver seat module.
30A
30
Passenger seat motor.
30A
31
Front media bin power point.
20A
32
Rear cargo area power point.
20A
33
Console end cap power point.
20A
34
Power point 4.
20A
35
Power inverter.
40A
36
Climate controlled seat module.
30A
38
Power liftgate module.
30A
41
315
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Protected Component
Fuse Rating
Fuse or Relay
Number
Trailer brake control module.
30A
42
Body control module.
60A
43
Brake on and off switch.
10A
44
Battery charger control module (hybrid
electric vehicle).
15A
46
Heated backlite.
40A
50
Heated steering wheel.
20A
54
Trailer tow park lamps.
20A
55
Trailer tow battery charge.
30A
57
Trailer tow backup lamps.
10A
58
Multi-contour seat module.
15A
61
Headlamp washer pump.
15A
62
Four-wheel drive module.
40A
64
Front window wiper motor.
30A
69
Rear window wiper motor.
15A
71
Not used (spare).
20A
72
Driver door module.
30A
73
Left-hand heated windshield.
50A
78
Right-hand heated windshield.
50A
79
Trailer tow.
20A
80
Not used (spare).
20A
82
Rear blower motor.
20A
88
Trailer tow lighting module.
20A
91
Integrated spark control (hybrid electric
vehicle).
15A
95
Not used (spare).
15A
96
Electric AC (hybrid electric vehicle).
10A
97
316
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Fuses

Protected Component
Fuse Rating
Fuse or Relay
Number
High voltage positive temperature coeffi-
cient heater (hybrid electric vehicle).
Traction battery coolant proportional valve
(hybrid electric vehicle).
10A
98
Not used (spare).
50A
103
Not used (spare).
50A
104
Not used (spare).
40A
105
Not used (spare).
40A
106
Not used (spare).
40A
107
Not used (spare).
20A
108
Passenger door module.
30A
109
Body control module voltage quality
monitor feed.
30A
111
Not used (spare).
20A
112
Not used (spare).
50A
114
Amplifier.
20A
115
Not used (spare).
5A
116
Second row heated seats.
30A
118
Port fuel injectors.
15A
120
Rain sensor.
5A
124
USB smart charger 1.
5A
125
Amplifier.
20A
127
Not used (spare).
15A
128
Power folding seat module.
40A
131
Heated wiper park.
15A
133
Family entertainment system.
10A
134
Not used (spare).
20A
136
317
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Fuses