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5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF
CONFORMITY
Your vehicle could have components that
transmit and receive radio waves and are
therefore subject to government
regulation.
These components must accept any
interference received, including
interference that could cause undesired
operation. For certification labels and
declarations of conformity, visit
www
. wir el e ss c onf ormit y .f or d . c om .
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement IC Identification Number
FCC Identification Number
SYNC Version
216B-SYNCG3-L
ACJ-SYNCG3-L
3.0
216B-FA170BCARHS
ACJ-FA-170-BCARHS
3.1
216B-FG185SG32MH
ACJ-FG-185-SG32MH
3.2
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WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
These devices comply with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that
could cause undesired operation.
535
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536
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3
360 Degree Camera....................................241
Front Camera...................................................... 242
Side Camera........................................................ 243
Using the System............................................... 242
4
4WD See: Four-Wheel Drive.................................... 208
9
911 Assist...........................................................55
A
A/C See: Climate Control.......................................... 137
About This Manual...........................................9
ABS See: Brakes............................................................ 214
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories...................................................484
Accessories See: Replacement Parts
Recommendation............................................ 16
Active Park Assist........................................235 Using Active Park Assist.................................. 236
Adaptive Cruise Control
............................246
Adaptive Cruise Control –
Troubleshooting............................................ 256
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering
................................253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control
.............................................253
System Warnings............................................... 253
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Lane Centering................................247 Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................248
Sensor Limitations............................................ 248
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering
...............................246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go.....................................246
Hilly Condition Usage....................................... 247
When Following a Vehicle............................... 247
Adaptive Cruise Control – Troubleshooting........................................256
Adaptive Cruise Control – Information Messages......................................................... 256
Adaptive Headlamps
.....................................91
System Check......................................................... 91
Adjusting the Headlamps
........................340
Vertical Aim Adjustment................................ 340
Adjusting the Set Speed Tolerance.....................................................255
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position.......................................... 81
Memory Feature.................................................... 81
AFS See: Adaptive Headlamps................................. 91
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control.......................................... 137
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™..................................................... 329
See: Changing the Engine Air Filter - 3.0L.................................................................... 330
See: Changing the Engine Air Filter - 3.3L...................................................................... 331
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting - Vehicles With: 10.1 Inch Information and Entertainment
Display Screen
..............................................93
Adjusting the Brightness................................... 94
537
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Changing the Color..............................................
94
Switching Ambient Lighting Off..................... 94
Switching Ambient Lighting On...................... 93
Ambient Lighting - Vehicles With: 8 Inch Information and Entertainment Display
Screen.............................................................93
Adjusting the Brightness................................... 93
Changing the Color.............................................. 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Appendices...................................................506
Apps.................................................................466 SiriusXM Traffic and Travel Link.................. 468
Using Apps on an Android Device...............467
Using Apps on an iOS Device........................ 467
Using Mobile Navigation on an Android Device................................................................ 467
At a Glance.......................................................20
At a Glance - ST.............................................20
Audible Warnings and Indicators..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control...................................................82 You can operate the following functions
with the control:............................................... 82
Audio System
...............................................430
General Information......................................... 430
Audio Unit
......................................................430
Adjusting the Volume........................................ 431
Changing Radio Stations................................. 431
Switching the Audio Unit On and Off.........431
Using Seek, Fast Forward and Reverse.............................................................. 431
Auto Hold
.........................................................218
Auto Hold Indicator............................................ 218
Switching Auto Hold On and Off.................. 218
Using Auto Hold.................................................. 218
Autolamps........................................................89 Windshield Wiper Activated
Headlamps........................................................ 89
Automatic Climate Control
.......................137
Accessing Rear Climate Controls.................. 137Accessing the Air Distribution
Controls.............................................................. 137
Accessing the Menu........................................... 137
Setting the Blower Motor Speed................... 137
Setting the Temperature................................. 138
Switching Auto Mode On and Off................138
Switching Maximum Air Conditioning On and Off............................................................... 139
Switching Maximum Defrost On and Off....................................................................... 139
Switching Recirculated Air On and Off....................................................................... 139
Switching the Air Conditioning On and Off....................................................................... 139
Switching the Climate Control On and Off....................................................................... 139
Automatic High Beam Control.................95
Automatic High Beam Control Indicators.......................................................95
Automatic Transmission
...........................202
Automatic Return to Park............................... 203
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 207
Manual Park Release (MPR)......................... 205
SelectShift Automatic ™
Transmission.................................................. 205
Stay in Neutral Mode....................................... 204
Tow Mode ............................................................ 204
Understanding Your Transmission Selector Positions.......................................................... 202
Automatic Transmission Fluid Check............................................................336
Auto-Start-Stop...........................................180 Disabling Auto-Start-Stop.............................. 181
Enabling Auto-Start-Stop.............................. 180
Autowipers.......................................................85 Autowipers Settings........................................... 86
Auxiliary Power Points
................................167
110 Volt AC Power Point.................................... 167
12 Volt DC Power Point...................................... 167
USB Port and Power Point Locations.........167
B
Battery See: Changing the 12V Battery..................... 338
538
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Blind Spot Information System.............264
Blind Spot Information System with Trailer
Tow.................................................................... 266
Switching the System On and Off..............268
System Errors...................................................... 268
Using the Blind Spot Information System.............................................................. 265
BLIS See: Blind Spot Information System.........264
Bonnet Lock See: Opening and Closing the Hood..........323
Booster Seats..................................................33 Types of Booster Seats...................................... 33
Brake Fluid Check.........................................337 Brake Fluid Service Interval............................ 337
Brakes...............................................................214 General Information.......................................... 214
Breaking-In.....................................................297
Bulb Specification Chart...........................424
C
Canceling the Set Speed..........................245
Capacities and Specifications - 2.3L EcoBoost™.................................................395
Air Conditioning System................................. 395
Alternative Engine Oil for Extremely Cold Climates........................................................... 398
Automatic Transmission................................. 395
Engine Coolant................................................... 396
Engine Oil.............................................................. 397
Front Axle............................................................ 400
Fuel Tank.............................................................. 398
Grease.................................................................... 398
Hydraulic Brake System.................................. 399
Locks...................................................................... 399
Rear Axle............................................................... 401
Transfer Case..................................................... 400
Washer Reservoir............................................... 401
Capacities and Specifications - 3.0L................................................................402
Air Conditioning System................................. 402
Alternative Engine Oil for Extremely Cold Climates........................................................... 405
Automatic Transmission................................ 403
Engine Coolant.................................................. 404
Engine Oil............................................................. 404
Front Axle............................................................. 408Fuel Tank..............................................................
406
Grease................................................................... 406
Hydraulic Brake System................................. 406
Locks...................................................................... 407
Rear Axle.............................................................. 408
Transfer Case...................................................... 407
Washer Reservoir.............................................. 409
Capacities and Specifications - 3.3L, Gasoline
.......................................................409
Air Conditioning System.................................. 410
Alternative Engine Oil for Extremely Cold Climates............................................................ 412
Automatic Transmission................................. 410
Engine Coolant..................................................... 411
Engine Oil................................................................ 411
Front Axle.............................................................. 415
Fuel Tank................................................................ 413
Grease..................................................................... 413
Hydraulic Brake System................................... 413
Locks....................................................................... 414
Rear Axle................................................................ 415
Transfer Case....................................................... 414
Washer Reservoir................................................ 416
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)
...............416
Air Conditioning System................................... 417
Alternative Engine Oil for Extremely Cold Climates........................................................... 420
Automatic Transmission.................................. 417
Engine Coolant.................................................... 418
Engine Oil.............................................................. 419
Front Axle.............................................................. 422
Fuel Tank.............................................................. 420
Grease.................................................................... 420
Hydraulic Brake System................................... 421
Locks........................................................................\
421
Rear Axle............................................................... 423
Transfer Case....................................................... 422
Washer Reservoir............................................... 423
Capacities and Specifications...............384
Cargo Nets......................................................281
Car Wash See: Cleaning the Exterior.............................. 346
Catalytic Converter
......................................198
On-Board Diagnostics (OBD-II)................... 199
Readiness for Inspection and Maintenance (I/M) Testing................................................... 199
Center Console
................................................171
539
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Changing a Bulb...........................................343
LED Lamps........................................................... 343
License Plate Lamp.......................................... 344
Rear Direction Indicator and Reversing Lamp................................................................. 343
Changing a Fuse............................................321
Fuses........................................................................\
321
Changing a Road Wheel
............................376
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 376
Tire Change Procedure..................................... 377
Changing the 12V Battery.........................338 Battery Management System....................... 339
Remove and Reinstall the Battery..............339
Changing the Engine Air Filter - 2.3L EcoBoost™.................................................329
Changing the Engine Air Filter - 3.0L................................................................330
Changing the Engine Air Filter - 3.3L..................................................................331
Changing the Front Wiper Blades.........342
Changing the Rear Wiper Blades...........342
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................429
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades......................342
Child Restraint and Seatbelt Maintenance.................................................43
Child Restraint Positioning.........................35
Child Safety......................................................23 General Information............................................ 23
Child Safety Locks.........................................36 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats
.............................349
Cleaning Products.......................................345 Materials............................................................... 345
Cleaning the Engine
....................................347
Cleaning the Exterior..................................346 Cleaning the Headlamps................................ 346
Exterior Chrome Parts..................................... 346
Exterior Plastic Parts........................................ 346
Stripes or Graphics........................................... 346
Underbody............................................................ 347
Under Hood.......................................................... 347Cleaning the Instrument Panel and
Instrument Cluster Lens........................348
Cleaning the Interior...................................348 Mirrors.................................................................... 348
Cleaning the Wheels..................................350
Cleaning the Windows and Wiper Blades............................................................347
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off...................................................................... 458
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
Switching the Heated Exterior Mirrors On and Off.............................................................. 457
Switching the Heated Rear Window On and Off....................................................................... 457
Switching the Heated Seats On and Off....................................................................... 457
Switching the Heated Steering Wheel On and Off.............................................................. 457
Switching the Heated Windshield On and Off....................................................................... 457
Switching the Rear Climate Controlled Seats On and Off.......................................... 458
Switching the Rear Heated Seats On and Off...................................................................... 458
Switching the Rear Ventilated Seats On and Off............................................................. 458
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Switching the Ventilated Seats On and
Off...................................................................... 458
Climate Control..............................................137
Climate Controlled Seats..........................158
Automatic Climate Controlled Seats..........158
Heated Seats....................................................... 158
Ventilated Seats................................................. 158
Cold Weather Precautions.......................297
Collision, Damage or Fire Event.............303 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 303
Connecting the Vehicle to a Mobile Network........................................................426
Enabling the Modem Using FordPass.......................................................... 426
Enabling the Modem Using the Touchscreen................................................... 426
What Is the Modem.......................................... 426
Coolant Check See: Engine Coolant Check............................ 332
Crash Sensors and Airbag Indicator
........52
Creating a MyKey...........................................65
Programming and Changing Configurable
Settings.............................................................. 66
Creating a Vehicle Wi-Fi Hotspot..........429 Connecting a Device to the Wi-Fi
Hotspot............................................................ 429
Finding the Wi-Fi Hotspot Name and Password......................................................... 429
Cross Traffic Alert........................................268 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 271
Cross Traffic Alert Indicator............................. 271
Cross Traffic Alert Information Messages........................................................... 271
Cross Traffic Alert System Limitations ....................................................... 270
Cross Traffic Alert System Sensors.............270
Switching the System On and Off................271
Using Cross Traffic Alert................................. 269
Cruise Control
...............................................244
Cruise Control Indicators..........................245
Cruise Control - Vehicles With: Adaptive Cruise Control With Lane
Centering........................................................82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go.........83 Cruise Control - Vehicles With: Cruise
Control
............................................................83
Cup Holders......................................................171
Customer Assistance................................306
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................90
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............90
Declaration of Conformity
.......................534
Declaration of Conformity - Vehicles With: SYNC 3..............................................534
Radio Frequency Statement......................... 534
Digital Radio...................................................431 HD Radio Reception and Station
Troubleshooting............................................ 432
Direction Indicators
........................................91
Direction Indicator................................................ 92
Switching the Direction Indicators On and Off........................................................................\
.. 91
Doors and Locks.............................................69
Drive Mode Control.....................................279 Drive Modes......................................................... 279
Drive Modes
...................................................279
Deep Snow/Sand.............................................. 279
Eco........................................................................\
.. 280
Normal.................................................................. 280
Slippery................................................................. 280
Sport...................................................................... 280
Tow/Haul.............................................................. 280
Trail........................................................................\
. 280
Driver Alert.....................................................259 PRINCIPLE OF OPERATION.......................... 259
USING DRIVER ALERT.................................... 259
541
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