
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH STOP AND GO
See How Does Adaptive Cruise Control
With Stop and Go Work (page 246).
CRUISE CONTROL - VEHICLES
WITH: CRUISE CONTROL See
What Is Cruise Control (page 244).INFORMATION DISPLAY
CONTROL
See
Information Displays (page 112).
HEATED STEERING WHEEL
(IF
EQUIPPED)
The heated steering wheel button is on the
climate controls. Press the button to switch the
heated steering wheel on and
off.
Note: You can use the heated steering
wheel only when the engine is running.
Note: The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note: In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
83
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Steering WheelE289570 E280796 E280795

Trailer
Action
Message
A correct trailer connection is sensed during a givenignition cycle.
Trailer Connected
A trailer connection becomes disconnected, either
intentionally or unintentionally, and has been sensed during a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.
Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailer
wiring/brake system. See Towing a Trailer (page 289).
Trailer Wiring Fault
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Left Turn Lamps Fault
Check Lamps
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Right Turn Lamps Fault
Check Lamps
There is a fault with your trailer battery. See Towing
a Trailer (page 289).
Trailer Battery Not Charging See
Manual
There is a fault with your vehicle trailer lighting module.See
Towing a Trailer (page 289).
Trailer Lighting Module Fault
See Manual
Transmission Action
Message
You switched the engine off and shift select lever is in anyposition other than park (P).
Shift to Park
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming
Up Please Wait
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Over
Temperature Stop Safely
See an authorized dealer.
Transmission Service
Required
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Too Hot
Press Brake
134
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Action
Message
Reminder to remove park brake while in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
4WD Action
Message
The four wheel drive system has automatically disabled itselfdue to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
4WD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing 4WD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
4WD Off
Displays after the system cools and the four wheel drivesystem resumes normal function.
4WD Restored
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. If the warning stays
illuminated or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Fault Service
Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
136
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Note:
Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. Automatic mode is best
recommended to maintain set temperature.
Note: The system adjusts to heat or cool
the interior to the temperature you select
as quickly as possible.
Note: For the system to function efficiently,
the instrument panel and side air vents
should be fully open.
Note: If you select AUTO during cold
outside temperatures, the system directs
air flow to the windshield and side window
air vents. In addition, the blower motor may
run at a slower speed until the engine warms
up.
Note: If you select
AUTO during hot
temperatures and the inside of the vehicle
is hot, the system uses recirculated air to
maximize interior cooling. Blower motor
speed may also reduce until the air cools.
Quickly Heating the Interior
1. Press and release
AUTO.
2. Adjust the temperature function to the
setting you prefer.
Recommended Settings for
Heating
1. Press and release
AUTO. 2.
Adjust the temperature function to the
setting you prefer. Use
72°F (22°C) as
a starting point, then adjust the setting
as necessary.
Quickly Cooling the Interior
1. Press and release
MAX A/C.
Recommended Settings for
Cooling
1. Press and release
AUTO.
2. Adjust the temperature function to the
setting you prefer. Use
72°F (22°C) as
a starting point, then adjust the setting
as necessary.
Defogging the Side Windows in
Cold Weather
1. Press and release defrost or maximum
defrost.
2. Adjust the temperature control to the setting you prefer. Use
72°F (22°C) as
a starting point, then adjust the setting
as necessary.
REAR PASSENGER CLIMATE
CONTROLS Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
140
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Climate ControlE289989

Gate Operator / Canadian
Programming
Canadian radio-frequency laws require
transmitter signals to
“time-out” (or quit)
after several seconds of transmission –
which may not be long enough for
HomeLink to pick up the signal during
programming. Similar to this Canadian law,
some U.S. gate operators are designed to
“time-out” in the same manner.
Note: If programming a garage door opener
or gate operator, it is advised to unplug the
device during the “cycling” process to
prevent possible overheating.
1. Press and hold the HomeLink button while you press and release, every two
seconds, your hand-held transmitter
until the HomeLink indicator light
changes from a slow to a rapidly
blinking light.
2. Release both the HomeLink and hand-held transmitter buttons.
3. Continue programing HomeLink. See In-Vehicle Programming
.
Erasing the Function Button Codes
Note: You cannot erase individual buttons. 1. Press and hold the outer two function
buttons simultaneously for
approximately 20 seconds until the
indicator lights above the buttons flash
rapidly.
2. When the indicator lights flash, release
the buttons. The codes for all buttons
are erased.
Reprogramming a Single Button
To program a device to a previously trained
button, follow these steps:
1. Press and hold the desired button. Do NOT release the button.
2. The indicator light will begin to flash after 20 seconds. Without releasing the
button, follow Step 1 in the
Programming section.
For questions or comments, contact
HomeLink at www.homelink.com,
www.youtube.com/HomeLinkGentex or
1-800-355-3515.
Programming to a Genie Intellicode 2
Garage Door Opener
Note: The Genie Intellicode 2 transmitter
must already be programmed to operate
with the garage door opener.
Note: To program HomeLink to the
transmitter you must first put the
transmitter into programming mode.
164
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Garage Door Opener
(If Equipped)E142660

HYBRID VEHICLE OPERATION
- 3.3L, HYBRID ELECTRIC
VEHICLE (HEV)
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics provides an optimal
driving experience from your vehicle.
Starting
When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
and a ready to drive message appears,
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running. The indicator remains
on when your vehicle is on, whether the
engine is running or not, to indicate your
vehicle is capable of movement using the
electric motor, gas engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
Driving
The gas engine starts and stops to provide
power when needed and to save fuel when
not needed. When coasting at low speeds,
coming to a stop, or standing, the gas
engine normally shuts down and your
vehicle operates in electric-only mode.
Conditions that may cause the engine to
start up or remain running include:
• Considerable vehicle acceleration.
• Climbing a hill. •
Charge level of high voltage battery is
low.
• High or low outside temperatures to
provide system heating or cooling.
• Engine is not warm enough to provide
passenger requested cabin
temperature.
• Towing a trailer.
• Selectable drive modes: Certain
selectable drive modes could cause
the engine to run.
• Live in Drive: Use of the paddle shifters
while in drive (D) could cause the
engine to run.
Stopping
The gas engine may shut off to conserve
fuel as you come to a stop. You do not
need to restart your vehicle. Simply step
on the accelerator when you are ready to
drive.
Transmission Operation
The engine and electric motor together
propel the vehicle through the automatic
transmission. This is normal hybrid
operating and helps deliver fuel efficiency
and performance.
Battery
Your hybrid has a high voltage battery. A
cool battery maintains battery life and
provides the best possible performance.
The vehicle's air conditioning system cools
the high voltage battery. When the air
conditioning system is on, you may notice
a slight increase in air temperature coming
from the climate control vents while the
battery is cooling. You may also notice cool
air flowing from the vents when the air
conditioning or blower is off.
182
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Unique Driving CharacteristicsE293827

HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS - 3.3L,
HYBRID ELECTRIC VEHICLE (HEV)
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
184
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Unique Driving Characteristics

GENERAL INFORMATION
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located underneath the vehicle.
The high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery. Note:
The high-voltage battery does not
require regular service maintenance.
201
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- High Voltage Battery
(If Equipped)