The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................308
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
309
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
..
311
Reporting Safety Defects (U.S. Only) ........................................................................\
..
311
Reporting Safety Defects (Canada Only) ........................................................................\
..
311
Fuses
Fuse Specification Chart ...........................
313
Changing a Fuse ...........................................
321
Maintenance
General Information ..................................
323
Opening and Closing the Hood .............
323
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
324
Under Hood Overview - 3.0L ..................
325
Under Hood Overview - 3.3L ..................
326
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
.
327
Engine Oil Dipstick - 3.0L .........................
327
Engine Oil Dipstick - 3.3L ..........................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
329
Changing the Engine Air Filter - 3.0L ........................................................................\
330
Changing the Engine Air Filter - 3.3L .....
331
Engine Coolant Check ...............................
332
Automatic Transmission Fluid Check ........................................................................\
336
Brake Fluid Check ........................................
337
Power Steering Fluid Check ....................
338
Changing the 12V Battery ........................
338
Adjusting the Headlamps .......................
340Washer Fluid Check
....................................
341
Fuel Filter ........................................................
341
Checking the Wiper Blades .....................
342
Changing the Front Wiper Blades ........
342
Changing the Rear Wiper Blades ..........
342
Changing a Bulb ..........................................
343
Vehicle Care
General Information ..................................
345
Cleaning Products ......................................
345
Cleaning the Exterior .................................
346
Waxing ............................................................
347
Cleaning the Engine ...................................
347
Cleaning the Windows and Wiper Blades ........................................................................\
347
Cleaning the Interior ..................................
348
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
348
Cleaning Leather Seats ............................
349
Repairing Minor Paint Damage .............
350
Cleaning the Wheels .................................
350
Vehicle Storage ...........................................
350
Wheels and Tires
General Information ..................................
353
Tire Care .........................................................
355
Using Summer Tires ..................................
368
Using Snow Chains ...................................
368
Tire Pressure Monitoring System ..........
370
Changing a Road Wheel ..........................
376
Technical Specifications ..........................
382
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
384
Engine Specifications - 3.0L ..................
385
Engine Specifications - 3.0L, ST ...........
385
Engine Specifications - 3.3L, Gasoline ........................................................................\
387
6
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
3. Fully pull the hood release lever for a second time.
Note: This action fully releases the hood.
4. Open the hood.
Note: There is no secondary latch under the
hood.
323
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MaintenanceE263274
Engine Coolant Temperature
Management (If Equipped)
WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following: 1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See
Scheduled
Maintenance (page 487).
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission
does not consume fluid. However, if the
transmission slips, shifts slowly or if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
336
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Maintenance
Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
490
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Scheduled Maintenance
Changing the Color..............................................
94
Switching Ambient Lighting Off..................... 94
Switching Ambient Lighting On...................... 93
Ambient Lighting - Vehicles With: 8 Inch Information and Entertainment Display
Screen.............................................................93
Adjusting the Brightness................................... 93
Changing the Color.............................................. 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Appendices...................................................506
Apps.................................................................466 SiriusXM Traffic and Travel Link.................. 468
Using Apps on an Android Device...............467
Using Apps on an iOS Device........................ 467
Using Mobile Navigation on an Android Device................................................................ 467
At a Glance.......................................................20
At a Glance - ST.............................................20
Audible Warnings and Indicators..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control...................................................82 You can operate the following functions
with the control:............................................... 82
Audio System
...............................................430
General Information......................................... 430
Audio Unit
......................................................430
Adjusting the Volume........................................ 431
Changing Radio Stations................................. 431
Switching the Audio Unit On and Off.........431
Using Seek, Fast Forward and Reverse.............................................................. 431
Auto Hold
.........................................................218
Auto Hold Indicator............................................ 218
Switching Auto Hold On and Off.................. 218
Using Auto Hold.................................................. 218
Autolamps........................................................89 Windshield Wiper Activated
Headlamps........................................................ 89
Automatic Climate Control
.......................137
Accessing Rear Climate Controls.................. 137Accessing the Air Distribution
Controls.............................................................. 137
Accessing the Menu........................................... 137
Setting the Blower Motor Speed................... 137
Setting the Temperature................................. 138
Switching Auto Mode On and Off................138
Switching Maximum Air Conditioning On and Off............................................................... 139
Switching Maximum Defrost On and Off....................................................................... 139
Switching Recirculated Air On and Off....................................................................... 139
Switching the Air Conditioning On and Off....................................................................... 139
Switching the Climate Control On and Off....................................................................... 139
Automatic High Beam Control.................95
Automatic High Beam Control Indicators.......................................................95
Automatic Transmission
...........................202
Automatic Return to Park............................... 203
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 207
Manual Park Release (MPR)......................... 205
SelectShift Automatic ™
Transmission.................................................. 205
Stay in Neutral Mode....................................... 204
Tow Mode ............................................................ 204
Understanding Your Transmission Selector Positions.......................................................... 202
Automatic Transmission Fluid Check............................................................336
Auto-Start-Stop...........................................180 Disabling Auto-Start-Stop.............................. 181
Enabling Auto-Start-Stop.............................. 180
Autowipers.......................................................85 Autowipers Settings........................................... 86
Auxiliary Power Points
................................167
110 Volt AC Power Point.................................... 167
12 Volt DC Power Point...................................... 167
USB Port and Power Point Locations.........167
B
Battery See: Changing the 12V Battery..................... 338
538
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index
Blind Spot Information System.............264
Blind Spot Information System with Trailer
Tow.................................................................... 266
Switching the System On and Off..............268
System Errors...................................................... 268
Using the Blind Spot Information System.............................................................. 265
BLIS See: Blind Spot Information System.........264
Bonnet Lock See: Opening and Closing the Hood..........323
Booster Seats..................................................33 Types of Booster Seats...................................... 33
Brake Fluid Check.........................................337 Brake Fluid Service Interval............................ 337
Brakes...............................................................214 General Information.......................................... 214
Breaking-In.....................................................297
Bulb Specification Chart...........................424
C
Canceling the Set Speed..........................245
Capacities and Specifications - 2.3L EcoBoost™.................................................395
Air Conditioning System................................. 395
Alternative Engine Oil for Extremely Cold Climates........................................................... 398
Automatic Transmission................................. 395
Engine Coolant................................................... 396
Engine Oil.............................................................. 397
Front Axle............................................................ 400
Fuel Tank.............................................................. 398
Grease.................................................................... 398
Hydraulic Brake System.................................. 399
Locks...................................................................... 399
Rear Axle............................................................... 401
Transfer Case..................................................... 400
Washer Reservoir............................................... 401
Capacities and Specifications - 3.0L................................................................402
Air Conditioning System................................. 402
Alternative Engine Oil for Extremely Cold Climates........................................................... 405
Automatic Transmission................................ 403
Engine Coolant.................................................. 404
Engine Oil............................................................. 404
Front Axle............................................................. 408Fuel Tank..............................................................
406
Grease................................................................... 406
Hydraulic Brake System................................. 406
Locks...................................................................... 407
Rear Axle.............................................................. 408
Transfer Case...................................................... 407
Washer Reservoir.............................................. 409
Capacities and Specifications - 3.3L, Gasoline
.......................................................409
Air Conditioning System.................................. 410
Alternative Engine Oil for Extremely Cold Climates............................................................ 412
Automatic Transmission................................. 410
Engine Coolant..................................................... 411
Engine Oil................................................................ 411
Front Axle.............................................................. 415
Fuel Tank................................................................ 413
Grease..................................................................... 413
Hydraulic Brake System................................... 413
Locks....................................................................... 414
Rear Axle................................................................ 415
Transfer Case....................................................... 414
Washer Reservoir................................................ 416
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)
...............416
Air Conditioning System................................... 417
Alternative Engine Oil for Extremely Cold Climates........................................................... 420
Automatic Transmission.................................. 417
Engine Coolant.................................................... 418
Engine Oil.............................................................. 419
Front Axle.............................................................. 422
Fuel Tank.............................................................. 420
Grease.................................................................... 420
Hydraulic Brake System................................... 421
Locks........................................................................\
421
Rear Axle............................................................... 423
Transfer Case....................................................... 422
Washer Reservoir............................................... 423
Capacities and Specifications...............384
Cargo Nets......................................................281
Car Wash See: Cleaning the Exterior.............................. 346
Catalytic Converter
......................................198
On-Board Diagnostics (OBD-II)................... 199
Readiness for Inspection and Maintenance (I/M) Testing................................................... 199
Center Console
................................................171
539
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index