2020 FORD EXPLORER remote start

Introduction
About This Manual
..........................................9
Symbols Glossary ............................................
9
Data Recording .................................................
11
Perchlorate .......................................................
15
Ford Credit ........................................................
15
Replacement Parts Recommendation ........................................................................\
...
16
Special Notices ...............................................
16
Mobile Communications Equipment ........................................................................\
....
17
Export Unique Options ................................
18
Environment
Protecting the Environment .......................
19
At a Glance
At a Glance - ST ............................................
20
Instrument Panel ............................................
21
Child Safety
General Information .....................................
23
Installing Child Restraints ..........................
25
Booster Seats .................................................
33
Child Restraint Positioning ........................
35
Child Safety Locks ........................................
36
Seatbelts
Principle of Operation .................................
38
Fastening the Seatbelts .............................
39
Seatbelt Height Adjustment ......................
41
Seatbelt Warning Lamp and Indicator Chime .............................................................
41
Seatbelt Reminder ........................................
42
Child Restraint and Seatbelt Maintenance ...............................................
43
Seatbelt Extensions .....................................
44
Personal Safety System ™
Personal Safety System ™.........................
45 Supplementary Restraints
System
Principle of Operation .................................
46
Driver and Passenger Airbags ...................
47
Front Passenger Sensing System ...........
48
Side Airbags ....................................................
50
Driver and Passenger Knee Airbags ........
51
Safety Canopy ™.............................................
51
Crash Sensors and Airbag Indicator .......
52
Airbag Disposal ..............................................
53
Pedestrian Protection
Pedestrian Alert System ............................
54
911 Assist
What Is 911 Assist ..........................................
55
Emergency Call Requirements ................
55
Emergency Call Limitations ......................
56
Keys and Remote Controls
General Information on Radio Frequencies .................................................
57
Remote Control ..............................................
57
Replacing a Lost Key or Remote Control ........................................................................\
..
63
MyKey ™
Principle of Operation .................................
64
Creating a MyKey ..........................................
65
Clearing All MyKeys ......................................
66
Checking MyKey System Status .............
66
Using MyKey With Remote Start Systems ........................................................
67
MyKey – Troubleshooting ..........................
67
Doors and Locks
Locking and Unlocking ...............................
69
Keyless Entry ...................................................
72
1
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Climate Control
Automatic Climate Control
......................137
Hints on Controlling the Interior Climate ........................................................................\
.
139
Rear Passenger Climate Controls .........
140
Heated Windshield ......................................
141
Heated Rear Window .................................
142
Heated Exterior Mirrors ..............................
142
Remote Start .................................................
142
Interior Air Quality
What Is the Cabin Air Filter ......................
143
Locating the Cabin Air Filter ....................
143
Replacing the Cabin Air Filter ..................
143
Seats
Sitting in the Correct Position .................
144
Head Restraints ...........................................
144
Manual Seats ................................................
147
Power Seats ..................................................
148
Memory Function ........................................
150
Rear Seats ......................................................
152
Heated Seats ................................................
156
Climate Controlled Seats .........................
158
Rear Occupant Alert System
What is the Rear Occupant Alert System ........................................................................\
160
How Does the Rear Occupant Alert System Work ............................................
160
Rear Occupant Alert System Precautions ........................................................................\
160
Rear Occupant Alert System Limitations ........................................................................\
160
Switching Rear Occupant Alert System On and Off .................................................
160
Rear Occupant Alert System Indicators ........................................................................\
..
161
Rear Occupant Alert System Audible Warnings ......................................................
161Garage Door Opener
Universal Garage Door Opener
..............
162
Auxiliary Power Points
Auxiliary Power Points ...............................
167
Wireless Accessory Charger ....................
168
Storage Compartments
Cup Holders .....................................................
171
Center Console ...............................................
171
Overhead Console ........................................
171
Starting and Stopping the Engine
General Information ....................................
172
Ignition Switch ...............................................
172
Keyless Starting ............................................
172
Starting a Gasoline Engine .......................
173
Starting a Hybrid Electric Vehicle System ........................................................................\
.
176
Engine Block Heater ...................................
178
Unique Driving Characteristics
Auto-Start-Stop ..........................................
180
Hybrid Vehicle Operation - 3.3L, Hybrid Electric Vehicle (HEV) ...........................
182
Hybrid Vehicle Frequently Asked Questions - 3.3L, Hybrid Electric
Vehicle (HEV) ...........................................
184
Fuel and Refueling
Safety Precautions .....................................
186
Fuel Quality - E85 .......................................
186
Fuel Quality - Gasoline .............................
188
Fuel Filler Funnel Location ......................
188
Running Out of Fuel ...................................
188
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ...........................................
190
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
193
3
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 57).
REMOTE CONTROL
Integrated Keyhead Transmitter
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
57
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Keys and Remote Controls

Press the button to release the key blade.
Press and hold the button to fold the key
blade back in when not in use.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Intelligent Access Key (If Equipped)
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle. Your remote control operates the power
locks and the remote start system. The
key must be in your vehicle to use the push
button start.
Removable Key Blade
Your remote control also contains a
removable key blade that you can use to
unlock your vehicle.
58
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Keys and Remote ControlsE151797 E151795 E305198

Car Finder
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start (If Equipped) WARNING:
To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. Your remote
control has an extended operating range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle.
See
Climate Control (page 137). A manual
climate control system runs at the setting
it was set to when you switched your
vehicle off.
Many states and provinces have
restrictions for the use of remote start. Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The system does not work if:
•
The ignition is on.
• The anti-theft alarm triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon light is on.
Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
62
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Keys and Remote ControlsE138623 E138624 E138625

To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs
the blower fan at a slower speed to reduce
noise. You can switch it on or off in the
information display.
Note: If you have remote started your
vehicle with an integrated keyhead
transmitter, you must switch on the ignition
before driving your vehicle. With an
intelligent access transmitter, you must
press the brake pedal before driving your
vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start period. If you have the
duration set to 15 minutes, the duration
extends by another 15 minutes. For
example, if the vehicle has run from the
first remote start for five minutes, the
vehicle continues to run now for a total of
30 minutes. You can extend the remote
start up to a maximum of 35 minutes. Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps
turn off.
You may have to be closer to your vehicle
than when starting due to ground reflection
and the added noise of your running
vehicle.
You can switch this feature on or off in the
information display.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
63
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Keys and Remote ControlsE138626 E138625

Note:
Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing
choices to switch them on or off, or to select
a more specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the
accelerator pedal. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury. •
Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and
a tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display
when MyKey drivers attempt to exceed
the limited volume. MyKey also
disables the automatic volume control.
Note:
If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not limit.
• Always on setting. This setting forces
certain features to remain on and
active for MyKey drivers. For example,
E911 or emergency assistance and the
do not disturb features stay on even if
a MyKey driver uses the feature's
control to switch it off. When selected,
you will not be able to turn off Advance
Trac or traction control (if your vehicle
has this feature).
CREATING A MYKEY
Use the touchscreen to create a MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control into the backup slot. See
Starting a Gasoline Engine
(page
173).
2. Switch the ignition on.
3. Access the main menu in the touchscreen and then scroll through
the menus to change the settings of
your MyKey. From the MyKey menu,
select the option Create MyKey. See
Settings
(page 469).
65
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MyKey
™

4. Press Yes if you want to create the key
as a MyKey. A confirmation message
appears on the screen.
5. Switch the ignition off.
You have successfully created a MyKey.
Make sure you label it so you can
distinguish it from the admin keys.
You can also program configurable
settings for the key.
Programming and Changing
Configurable Settings
Use the touchscreen to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key or the remote control you want to
program.
2. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. See Settings
(page 469).
3. Follow the instructions in the touchscreen.
The programmed restrictions apply when
you switch the vehicle off, open and close
the driver door and restart your vehicle with
the programmed key or remote control.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
need an admin key to change or clear your
MyKey settings. When you make any
changes to your MyKey settings, you change
the settings for every MyKey. You cannot
make individual changes to apply to specific
MyKeys. CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to
their original admin key status at once. To
clear all MyKeys of all MyKey settings, use
the touchscreen.
1. Switch the ignition on using an admin
key.
2. Access the main menu in the touchscreen and then scroll through
the menus to begin clearing your
MyKey programming. See
Settings
(page 469).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You
cannot remove the MyKey restrictions
individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
touchscreen. See
Settings (page 469).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
66
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MyKey
™