The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................308
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
309
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
..
311
Reporting Safety Defects (U.S. Only) ........................................................................\
..
311
Reporting Safety Defects (Canada Only) ........................................................................\
..
311
Fuses
Fuse Specification Chart ...........................
313
Changing a Fuse ...........................................
321
Maintenance
General Information ..................................
323
Opening and Closing the Hood .............
323
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
324
Under Hood Overview - 3.0L ..................
325
Under Hood Overview - 3.3L ..................
326
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
.
327
Engine Oil Dipstick - 3.0L .........................
327
Engine Oil Dipstick - 3.3L ..........................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
329
Changing the Engine Air Filter - 3.0L ........................................................................\
330
Changing the Engine Air Filter - 3.3L .....
331
Engine Coolant Check ...............................
332
Automatic Transmission Fluid Check ........................................................................\
336
Brake Fluid Check ........................................
337
Power Steering Fluid Check ....................
338
Changing the 12V Battery ........................
338
Adjusting the Headlamps .......................
340Washer Fluid Check
....................................
341
Fuel Filter ........................................................
341
Checking the Wiper Blades .....................
342
Changing the Front Wiper Blades ........
342
Changing the Rear Wiper Blades ..........
342
Changing a Bulb ..........................................
343
Vehicle Care
General Information ..................................
345
Cleaning Products ......................................
345
Cleaning the Exterior .................................
346
Waxing ............................................................
347
Cleaning the Engine ...................................
347
Cleaning the Windows and Wiper Blades ........................................................................\
347
Cleaning the Interior ..................................
348
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
348
Cleaning Leather Seats ............................
349
Repairing Minor Paint Damage .............
350
Cleaning the Wheels .................................
350
Vehicle Storage ...........................................
350
Wheels and Tires
General Information ..................................
353
Tire Care .........................................................
355
Using Summer Tires ..................................
368
Using Snow Chains ...................................
368
Tire Pressure Monitoring System ..........
370
Changing a Road Wheel ..........................
376
Technical Specifications ..........................
382
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
384
Engine Specifications - 3.0L ..................
385
Engine Specifications - 3.0L, ST ...........
385
Engine Specifications - 3.3L, Gasoline ........................................................................\
387
6
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents
SEATBELT REMINDER
WARNING: The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback. This lamp illuminates and a
warning tone sounds if you do
not fasten your seatbelt when
you switch the ignition on. The lamp and
tone switch off when you fasten your
seatbelt or about one minute has elapsed.
When the initial warning expires for the
driver, more warnings are provided for the
driver and front outermost passenger. This
lamp illuminates and a warning tone
sounds if you or your front passenger do
not fasten the seatbelt buckle and the
vehicle speed exceeds
6 mph (9.7 km/h).
To deactivate the warning, see
Deactivating and Activating the
Belt-Minder Feature.
Note: To avoid inadvertent warnings, do
not place large objects on the front
passenger seat. This lamp illuminates when you
switch the ignition on, identifying
the number of seating positions
with fastened buckles. It illuminates again
when a seating position changes from
unfastened to fastened. This warning displays and a tone sounds
if an occupant unfastens the rear seatbelt
buckle or it becomes unfastened.
Note:
If a rear seat is unoccupied, or an
occupant never fastens the seatbelt buckle
to begin with, the warning will not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Seatbelt Status
To view the seatbelt status, use the
information display controls on the
steering wheel. See General Information
(page
112). 42
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SeatbeltsE71880 E206718 E274569 E274570
Action
Message
Displayed during spare key programming, when an intelligentaccess key has failed to be programmed.
Key Program Failure
Displayed during spare key programming when not enoughkeys have been programmed.
Not Enough Keys
Learned
Displays when the key battery is low. Change the battery as soon as possible.
Key Battery Low Replace
Soon
Displays when the vehicle is switched off.
Vehicle Switched Off
Lane Keeping System Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires the wind-shield to be cleaned to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on thesteering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible, turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left reaches 0%.
Oil Change Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 337).
Brake Fluid Level Low
128
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays
Action
Message
Reminder to remove park brake while in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
4WD Action
Message
The four wheel drive system has automatically disabled itselfdue to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
4WD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing 4WD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
4WD Off
Displays after the system cools and the four wheel drivesystem resumes normal function.
4WD Restored
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. If the warning stays
illuminated or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Fault Service
Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
136
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays
The electric parking brake may apply when
you shift to park (P) without the brake
pedal fully pressed. The electric parking
brake applies when you shift to park (P)
on large slopes. The electric parking brake
releases with the drive away release
function or manually as described in the
Releasing the Electric Parking Brake
section. See Electric Parking Brake
(page 215).
Note: A warning tone sounds if you open
the driver door and you have not shifted the
transmission selector to park (P).
Reverse (R)
With the transmission selector in reverse
(R), your vehicle moves backward. Always
come to a complete stop before shifting
into and out of reverse (R).
Neutral (N)
With the transmission selector in neutral
(N), you can start your vehicle and it is free
to roll. Hold the brake pedal down when in
this position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy and smoothness.
Shift the transmission selector to drive (D)
to allow your vehicle to move forward and
shift automatically through the forward
gears.
The transmission shifts to the appropriate
gear for optimum performance based on
ambient temperature, road slope, vehicle
load and your input. Manual Mode (M) - Vehicles with
Paddle Shifters
With the transmission selector in manual
(M), the driver can change gears up or
down. After selecting the Manual (M)
button while the transmission range
selector is in Drive (D) position you now
have control of selecting the gear you
desire using shift buttons on the steering
wheel. See Understanding your SelectShift
Automatic
™ transmission later in this
section.
To exit manual mode, push the manual
(M) button on your transmission selector.
Low (L) - Vehicles without Paddle
Shifters
With the transmission selector in low (L),
your vehicle provides maximum engine
braking. You can shift the transmission into
low (L) at any vehicle speed. The intent is
not for use under extended or normal
driving conditions, and results in lower fuel
economy.
Automatic Return to Park
Note: This feature does not operate when
your vehicle is in Stay in Neutral mode or
neutral tow.
The transmission returns to park (P) if any
of the following occur:
• You switch the ignition off.
• Your seatbelt is not fastened, and you
open the driver door.
• The driver door is open, and you
unfasten your seatbelt.
If you switch the ignition off when your
vehicle is moving, your vehicle shifts into
neutral (N) until it slows down enough to
shift into park (P).
203
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Transmission
SelectShift Automatic
™
Transmission (If Equipped)
Your vehicle has a SelectShift Automatic
transmission, which gives you the ability
to change gears up or down, without a
clutch, as preferred.
To prevent the engine from running at too
low an RPM, which may cause it to stall,
SelectShift still automatically makes some
downshifts if it has determined that you
have not downshifted in time. Although
SelectShift makes some downshifts for
you, it still allows you to downshift at any
time if SelectShift determines that
damage to the engine from over-revving
does not occur.
Note: Engine damage may occur if you
maintain excessive engine revving without
shifting.
Note: Vehicles may have either steering
wheel controls or gearshift lever controls.
SelectShift could upshift if the engine
reaches its RPM limit. It may also be
upshifted by pressing the + button on the
steering wheel or shift lever control.
Pull the + paddle on the steering wheel
or push the + button on the gearshift
lever to activate SelectShift.
• Pull the right paddle (+) to upshift.
• Pull the left paddle (–) to downshift. SelectShift in drive (D):
•
Provides a temporary manual mode
for performing more demanding
maneuvers with extra control of gear
selection, for example, when towing or
overtaking. This mode holds a selected
gear for a temporary period of time
dependent on driver inputs, for
example, steering or accelerator pedal
input.
• You can exit SelectShift by holding the
(+) for two seconds or by driving
normally.
SelectShift in manual (M):
• Provides a permanent manual gear
selection with full control of gear
selection.
• You can exit SelectShift by pushing the
manual (M) button plus holding the
(+). This will shift you into the correct
gear.
The instrument cluster displays your
currently selected gear. If you request an
unavailable gear due to vehicle conditions,
for example, low speed, too high engine
speed for requested gear selection, the
current gear flashes three times.
Note: At full accelerator pedal travel, the
transmission automatically downshifts for
maximum performance.
Manual Park Release (MPR) WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
205
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- TransmissionE144821
replacing the normal road tire as soon as
possible. Major dissimilar tire sizes
between the front and rear axles could
cause the 4WD system to stop functioning
and default to rear-wheel drive or damage
the 4WD system.
The slip response system could activate if
the mini spare is installed on the front
wheels. If the mini spare was installed on
the rear wheels the slip response system
will fully disable. In situations where there
is a wintery mix or an off road situation,
and you need to use a mini spare, you must
install the mini spare in the front tire
position and move a full size tire to the rear
tire position for the slip response system
to function.
Operating Four-Wheel drive (4WD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the
driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death. Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch
high profile tires on the rear axle) could
cause the 4WD system to stop functioning
and default to rear-wheel drive or damage
the 4WD system.
For optimum 4WD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
4WD malfunction or 4WD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the
same original tire size/brand, can be
tolerated by the 4WD system as long as
the worn tires still have usable tread depth.
How Your Vehicle Differs from
Other Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough
terrain without getting hung up or
damaging underbody components.
The differences that make your vehicle so
versatile also make it handle differently
than an ordinary passenger car.
Maintain steering wheel control at all
times, especially in rough terrain. Since
sudden changes in terrain can result in
abrupt steering wheel motion, make sure
you grip the steering wheel from the
outside. Do not grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the
area. To maintain steering and braking
control of your vehicle, you must have all
four wheels on the ground and they must
be rolling, not sliding or spinning.
209
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Four-Wheel Drive
(If Equipped)
If your vehicle gets stuck in mud or snow
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle comes with AdvanceTrac®
with Roll Stability Control
™, it could be
beneficial to disengage the AdvanceTrac®
with Roll Stability Control ™ system while
attempting to rock the vehicle.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires could occur or the
engine could overheat.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (for
example, turn the steering wheel only
as rapidly and as far as required to
avoid the emergency). Excessive
steering can result in less vehicle
control, not more. Additionally, smooth
variations of the accelerator and/or
brake pedal pressure should be utilized
if changes in vehicle speed are called for. Avoid abrupt steering, acceleration
or braking which could result in an
increased risk of loss of vehicle control,
vehicle rollover and/or personal injury.
Use all available road surface to return
the vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there is a change in the way
the vehicle responds to a maneuver
(steering, acceleration or braking).
Again, avoid these abrupt inputs.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance could be required
from another vehicle. Remember, you
could be able to back out the way you
came if you proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability could
be limited.
Note: Driving through deep water could
damage your vehicle.
When driving through water, determine the
depth; avoid water higher than the bottom
of the hubs (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle could stall.
211
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Four-Wheel Drive (If Equipped)