
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................308
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
309
Getting Assistance Outside the U.S. and Canada ......................................................
309
Ordering Additional Owner's Literature ........................................................................\
..
311
Reporting Safety Defects (U.S. Only) ........................................................................\
..
311
Reporting Safety Defects (Canada Only) ........................................................................\
..
311
Fuses
Fuse Specification Chart ...........................
313
Changing a Fuse ...........................................
321
Maintenance
General Information ..................................
323
Opening and Closing the Hood .............
323
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
324
Under Hood Overview - 3.0L ..................
325
Under Hood Overview - 3.3L ..................
326
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
.
327
Engine Oil Dipstick - 3.0L .........................
327
Engine Oil Dipstick - 3.3L ..........................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
329
Changing the Engine Air Filter - 3.0L ........................................................................\
330
Changing the Engine Air Filter - 3.3L .....
331
Engine Coolant Check ...............................
332
Automatic Transmission Fluid Check ........................................................................\
336
Brake Fluid Check ........................................
337
Power Steering Fluid Check ....................
338
Changing the 12V Battery ........................
338
Adjusting the Headlamps .......................
340Washer Fluid Check
....................................
341
Fuel Filter ........................................................
341
Checking the Wiper Blades .....................
342
Changing the Front Wiper Blades ........
342
Changing the Rear Wiper Blades ..........
342
Changing a Bulb ..........................................
343
Vehicle Care
General Information ..................................
345
Cleaning Products ......................................
345
Cleaning the Exterior .................................
346
Waxing ............................................................
347
Cleaning the Engine ...................................
347
Cleaning the Windows and Wiper Blades ........................................................................\
347
Cleaning the Interior ..................................
348
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
348
Cleaning Leather Seats ............................
349
Repairing Minor Paint Damage .............
350
Cleaning the Wheels .................................
350
Vehicle Storage ...........................................
350
Wheels and Tires
General Information ..................................
353
Tire Care .........................................................
355
Using Summer Tires ..................................
368
Using Snow Chains ...................................
368
Tire Pressure Monitoring System ..........
370
Changing a Road Wheel ..........................
376
Technical Specifications ..........................
382
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
384
Engine Specifications - 3.0L ..................
385
Engine Specifications - 3.0L, ST ...........
385
Engine Specifications - 3.3L, Gasoline ........................................................................\
387
6
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
10
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- IntroductionE270480 E71340 E71880 E231160 E67017 E161353

AT A GLANCE - ST
Exterior
•
Front and rear fascias feature unique
ST grille and unique finish.
• ST badging in front grille and on rear
liftgate.
• Trim features unique ST gloss black
finish.
• E-X-P-L-O-R-E-R lettering across
hood.
• Blackout treatment on headlight and
taillight lenses.
Interior
• Unique ST interior trim.
• Ford Performance sill plates.
• ST flat-bottom steering wheel with
integrated transmission shift paddle
controls.
• Selectable Drive Mode controller with
7 settings (Normal, Eco, Sport, Trail,
Slippery, Deep Snow/Sand and
Tow/Haul).
• Unique electronic sound enhancement
in Sport Selectable Drive Mode.
Chassis
• Unique ST-tuned suspension featuring
32 N/mm front coil springs and a 34
mm hollow front stabilizer bar and 106
N/mm rear coil springs and a 21.7 mm
hollow rear stabilizer bar.
• Standard ST brake system consists of
345 mm diameter vented front rotors
with two piston calipers and low-dust
linings; 326 mm solid rear rotors with
single-piston brake calipers and
electric integrated park brake with low
dust linings. •
Optional ST braking system includes
363 mm diameter vented front rotors
with heavy duty two-piston calipers
and low-dust linings; 350 mm diameter
vented rear rotors with heavy-duty
single-piston brake calipers and
electric integrated park brake with
low-dust linings; system requires 21 x
9-inch wheels and P275/45R21
all-season tires.
• Optional low-metallic brake linings are
included with optional P275/45R21
summer tire (late availability).
• ST-tuned electric power assist steering
rack and pinion.
• AdvanceTrac with stability
enhancement system with four modes:
Default, Traction Control Off, Sport and
Disabled.
• Aluminum ST 20 in (50.8 cm) x 8.5 in
(21.6 cm) wheels standard; 21 in
(53.3 cm) x 9 in (22.9 cm) wheels
optional.
• P255/55R20 all-season tires or
optional P275/45R21 all-season tires.
Powertrain
• 3.0L V6 DOHC GTDI engine, 400
horsepower, 415 lb-ft.
• 10R60 10-speed automatic
transmission with SelectShift manual
shift mode.
• 3.58 axle ratios.
• Unique transmission calibration in
Sport Selectable Drive Mode.
• Dual exhaust with quad-tip outlets.
20
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- At a Glance

Engine or Motor Coolant
Temperature
Illuminates when your vehicle
coolant temperature is high.
Stop your vehicle as soon as
possible, switch off your vehicle and let it
cool. See Engine Coolant Check (page
332).
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a system error.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See
Engine Oil Check
(page 327).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by an authorized
dealer immediately.
Fasten Seatbelt Illuminates and a tone sounds
to remind you to fasten your
seatbelt. See
Seatbelt
Reminder (page 42).
Fasten Rear Seatbelt
(If Equipped) Illuminates and a tone sounds
to signal the rear seatbelts are
not fastened.
Front Airbag If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible. Front Fog Lamps
(If Equipped) Illuminates when you switch the
front fog lamps on.
High Beam Illuminates when you switch the
high beam headlamps on. It
flashes when you use the
headlamp flasher.
Hill Descent
(If Equipped) Illuminates when you switch hill
descent on.
Hood Ajar Illuminates when the ignition is
on and the hood is not
completely closed.
Lamps On Illuminates when you switch the
low beam headlamps or the
parking lamps on.
Liftgate Ajar Illuminates when the liftgate is
not completely closed.
Low Beam Warning Illuminates when the low beam
headlamp bulb is not functioning
properly.
Low Fuel Level Illuminates when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as
possible.
109
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Instrument Cluster E71880 E206718 E67017 E246598 E162453 E181350

Navigation
Navigation
Menu options covered in the SYNC chapter. See Navigation (page 460).
Audio Audio
Menu options covered in the SYNC chapter. See
Settings (page 469).
Phone Phone
Menu options covered in the SYNC chapter. See
Phone (page 458).
Settings Settings
Contains vehicle status information.
Select Your Setting.
Information
Select Your Setting
Language
Display
Measure unit
Temperature unit
Tire Pressure
Select Your Setting
Driver Assistance
Select Your Setting
Oil Life
Vehicle Maintenance
Tire Pressure
MyKey Info
MyKey
Create MyKey
Note: Additional vehicle settings are
available through your touchscreen. See
Settings
(page 469).
114
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

6 Inch Display Menu
This icon shows the features on
or off status. A check in the box
indicates the feature is on, and
unchecked indicates the feature is off. Note:
Some options may appear different
or not at all if the items are optional.
Note: Some MyKey menu options only
appear if MyKey is enabled and at least one
MyKey is programmed.
Select Screens Select Screens
Menu options covered in personalized settings. See Personalized Settings (page 118).
Navigation Navigation
Menu options covered in the SYNC chapter. See
Navigation (page 460).
Audio Audio
Menu options covered in the SYNC chapter. See
Settings (page 469).
Phone Phone
Menu options covered in the SYNC chapter. See
Phone (page 458).
Settings Settings
Brake Coach Percent Oil Life Indication XXX%
Hold Ok to Reset
Oil Life
Hold Ok to Reset
Tire Monitor
Hold Ok to Initialize
Neutral Tow
115
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information DisplaysE204495

Phone
Phone
Menu options covered in the SYNC chapter. See Phone (page 458).
Settings Settings
Brake Coach Percent Oil Life Indication XXX%
Hold Ok to Reset
Oil Life
Hold Ok to Reset
Tire Monitor
Hold Ok to Initialize
Neutral Tow
Note: Additional vehicle settings are
available through your touchscreen. See
Settings
(page 469).
Display Setup Display Setup
Show Tachometer
Show Power Gauge 1
Speedometer Units Select Your Setting
Eco Coach
Hold
OK to Reset
Driving History 1
1 Hybrid only
Note: Additional display settings are
available through your touchscreen. See
Settings
(page 469).
Hybrid Display Information
(If
Equipped)
Displays unique hybrid vehicle information
when you shut off your vehicle or come to
a stop. Brake Coach
The Brake Coach appears after the vehicle
has come to a stop. It coaches you to brake
in a manner that maximizes the amount
of energy returned through the
regenerative braking system.
117
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Action
Message
Displayed during spare key programming, when an intelligentaccess key has failed to be programmed.
Key Program Failure
Displayed during spare key programming when not enoughkeys have been programmed.
Not Enough Keys
Learned
Displays when the key battery is low. Change the battery as soon as possible.
Key Battery Low Replace
Soon
Displays when the vehicle is switched off.
Vehicle Switched Off
Lane Keeping System Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires the wind-shield to be cleaned to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on thesteering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible, turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left reaches 0%.
Oil Change Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 337).
Brake Fluid Level Low
128
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays