2020 AUDI Q7 Owner´s Manual

4M1012721BA
Driving

reached operating temperature yet. You
could damage the engine.
— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
@ Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
Messages
Ei Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
E Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
BE Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 94, fig. 92.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
>» Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
> Switch off the ignition before leaving the vehi-
cle.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.

Z\ WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of

an accident. >

95

Driving


— Do not leave your vehicle unattended while
the engine is running, because this increases
the risk of an accident.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If you leave the vehicle, switch the ignition
off and take the key with you. This is espe-
cially important when leaving persons or an-
imals in the vehicle. Otherwise, the vehicle
could start unintentionally, the parking
brake could release, or electronic equipment
could activate, which increases the risk of an
accident.
— No persons or animals should be left in a
locked vehicle. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
— If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake
pedal or set the parking brake immediately.
@) Note
If you have to stop on an incline, always press
the brake pedal to hold the vehicle in place to
reduce the risk of the vehicle rolling back-
ward. Do not try to hold the vehicle in place
by pressing and holding the accelerator pedal.
The transmission can overheat, which increas-
es the risk of damage.
Hill hold assist
If you take your foot off of the brake pedal when
driving on hills, the braking force will be held for
several seconds. At that time, you can start driv-
ing without the vehicle rolling backward.

Requirement: the driver's door must be closed,
the engine must be on, and the vehicle must be
traveling uphill.
> To activate hill hold assist, press and hold the
brake pedal for several seconds while the vehi-
cle is stationary.
96
Z\ WARNING
— If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake
pedal
or set the parking brake immediately.
— The hill hold assist cannot hold the vehicle
on inclines in every scenario (for example,
on slippery or icy ground).
Gears and driving programs
Qs
(2—*


[RAZ-0410|






R
N
i
D/S
mn \___|
Fig. 93 Center console: selector lever



The automatic transmission shifts automatically
depending on the selected gear and the current
driving style. When driving with a moderate driv-
ing style, upshifting early and downshifting late
will help to improve fuel economy. When driving
with a sporty driving style, the transmission per-
mits higher RPMs.
The gears are displayed next to the selector lever.
— P (Park)
— R (Reverse)
—N (Neutral)
—D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the release button @ on the selector lev-
er.
—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.

4M1012721BA
Driving

—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
Requirement: the ignition must be switched on.
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button 2) on the selector lever.
—The “P” next to the selector lever will light up.
“P” engages automatically if you switch the en-
gine off while the “D” or “R” gear is selected. If
you switch the engine off in “N”, “P” will engage
automatically after approximately 30 minutes.
If you want to switch to another gear from “P”,
the engine must be running.
If you cannot shift out of “P”, for example be-
cause the vehicle has no power, you may need to
use the emergency release for the parking lock
=> page 98.
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence when the
transmission shifts and how the accelerator ped-
al responds.
The selected driving program is displayed in the
instrument cluster.
— D (Drive): normal driving mode
—S (Sport): sporty driving mode
If you select the Dynamic mode in Audi drive se-
lect*, the “S” driving program will be activated.
When the ignition is switched off, the driving pro-
gram may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.

ZA WARNING
— Before starting to drive, check if the desired
gear is displayed next to the selector lever.
— Always secure your vehicle from rolling
away. Press the brake pedal or shift to “P”.
When leaving the vehicle, also set the park-
ing brake.
— Power is still transmitted to the wheels
when the engine is running at idle. To pre-
vent the vehicle from “creeping”, you must
keep your foot on the brake in all selector
lever positions (except "P" and "N") when
the engine is running.
—To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the en-
gine is running.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
— The vehicle can roll even if the ignition is
switched off.

(i) Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake
pedal. This makes it possible to “rock” if it is
stuck, for example.
97

Driving



Manual shi

RAZ-0411


Fig. 94 Center console: shifting manually with the selector
lever

RAZ-0003


—
Fig. 95 Steering wheel: shift paddles*
You can shift the gears manually when in “D”
mode. The transmission must be in tiptronic
mode.
Shifting with the selector lever
You can shift into manual shifting mode while the
vehicle is stationary or while driving.
> To switch to manual shifting mode, tilt the se-
lector lever toward the front passenger's side
> fig. 94. “M” will be displayed in the instru-
ment cluster.
> Upshifting: push the selector lever forward ().
> Downshifting: push the selector lever toward
the rear ©).
> To switch back to automatic mode, tilt the se-
lector lever toward the driver's side.
Shifting with the shift paddles
Applies to: vehicles with shift paddles
> Upshifting: press the @) shift paddle > fig. 95.
> Downshifting: press the © shift paddle.
> To engage the lowest possible gear for maxi-
mum acceleration, press and hold the ©) shift
paddle.
98
> To switch back to automatic mode, press and
hold the @) shift paddle or push the selector
lever toward the rear.
If you stop using the shift paddles temporarily,
the transmission will switch back to automatic
mode. To keep shifting manually, tilt the selector
lever toward the front passenger's side.
@ Tips
— The transmission only allows manual shift-
ing when the engine speed is within the per-
mitted range.
— The transmission automatically shifts up or
down before critical engine speed is
reached.
Accelerator pedal
You can accelerate the vehicle using the accelera-
tor pedal.
Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.

Z\ WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.

Parking lock emergency release
@

B4M-0189

®

Fig. 96 Footwell: releasing the parking lock using the
emergency release

4M1012721BA
Driving

The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 280.
Releasing the parking lock using the
emergency release
> To prevent your vehicle from rolling away, set
the parking brake ©) > page 104.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
=> page 273.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise (4) until it
stops and press it downward (2) until it locks in-
to place.
>» Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
Messages
@] transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
eo Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[8] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[&] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency >
99

Driving

mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
fi Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
| Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at
the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn
off the engine. Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the malfunction corrected.
fs} P button: malfunction! Auto P when engine
off. Please contact Service
There is a malfunction in the "P" button on the
selector lever. The “P” gear is automatically en-
gaged when you turn off the engine. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
fs} Danger of rolling away! P not possible.
Please apply parking brake
The parking lock was released using the emer-
gency release > page 98 or can no longer be en-
gaged. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
Move selector lever to automatic position
The transmission has switched out of tiptronic
mode. Switch back to automatic mode with the
selector lever > page 98.
100
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
(eT eee LL Maal Meas Ms LENS Alla)
Applies to: vehicles with a conventional drive system or a mild
hybrid drive system
Vehicles with a conventional or mild hybrid drive
system are powered by a combustion engine. It
uses fuel to recover energy.
Vehicles with a mild hybrid drive system have ad-
ditional battery technology.
airless Ned e(aeLN
driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.

4M1012721BA
Driving

— Do not let the engine run while the vehicle
parked.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@ Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
tiger le (aay
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The & button is located above the selector lever
in the center console. The LED in the button turns
on when the function is switched off.
> Press & to switch on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or"D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
() Note
Always switch the Start/Stop system off when
driving through water > page 101.
@ Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop )).
101
>

Driving

— If you select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @ indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
@) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase, the driver's door must be closed and
the safety belt buckled for the engine to be
able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
re] NY
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is

D_ In certain countries.
102
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Messages
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for >