2020 AUDI Q7 Owner´s Manual

4M1012721BA
Wheels

an authorized Audi dealer or authorized Audi
Service Facility.
Low-profile tires can wear out faster than stand-
ard tires.
Uniform tire quality grading
— Tread wear
— Traction AAABC
— Temperature ABC
Quality grades can be found where applicable on
the tire side wall between tread shoulder and
maximum section width > page 247, fig. 172.
For example: Tread wear 200, Traction AA, Tem-
perature A.
All passenger car tires must conform to Federal
Safety Requirements in addition to these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course.
For example, a tire graded 150 would wear one
and one half (1 1/2) times as well on the govern-
ment course as a tire graded 100.
The relative performance of tires depends upon
the actual conditions of their use, however, and
may depart significantly from the norm due to
variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, Band C. Those grades represent the tire's
ability to stop on wet pavement as measured un-
der controlled conditions on specified govern-
ment test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance
oA.
Temperature
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions on
a specified indoor laboratory test wheel.
Sustained high temperature can cause the mate-
rial of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden
tire failure > A\.
The grade C corresponds to a Level of perform-
ance which all passenger car tires must meet un-
der the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher Levels
of performance on the laboratory test wheel than
the minimum required by law.

Z\ WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning or peak traction charac-
teristics.

ZX WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.

ZA\ WARNING
Temperature grades apply to tires that are
properly inflated and not over or underinflat-
ed.

Tire pressure monitoring
system
(1) General notes
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
263

Wheels

As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a low tire pressure tell-
tale when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving ona signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life,
and may affect the vehicle's handling and stop-
ping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re-
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys-
tem is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
264

If the tire pressure monito
appears
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
g indicator
The tire pressure indicator in the instrument
cluster informs you if the tire pressure is too low
or if there is a system malfunction.
Using the ABS sensors, the tire pressure monitor-
ing system compares the tire tread circumference
and vibration characteristics of the individual
tires. If the pressure changes in one or more
tires, this is indicated in the instrument cluster
display with an indicator light @ and a message.
If only one tire is affected, the location of that
tire will be indicated.
The tire pressures must be stored again each
time you change the pressures (switching be-
tween partial and full load pressure) or after
changing or replacing a tire on your vehicle
= page 265. The tire pressure monitoring system
only monitors the tire pressure you have stored.
Refer to the tire pressure label for the recom-
mended tire pressure for your vehicle
=> page 256, fig. 175.
Tire tread circumference and vibration character-
istics can change and cause a tire pressure warn-
ing if:
— The tire pressure in one or more tires is too low
— The tires have structural damage
— The tire was replaced or the tire pressure was
changed and it was not stored > page 265
— Tires that are only partially used are replaced
with new tires
Indicator lights
If the @ indicator light turns on, there is a loss
of pressure in at least one tire .> A\ Check the
tires and replace or repair if necessary. Check and
correct the pressures of all four tires and store
the pressure again > page 265.
ITPMS| Tire pressure: malfunction! See owner's
manual
fo appears after switching the ignition on or
while driving and the indicator light in the in-
strument cluster blinks for approximately one >

4M1012721BA
Wheels

minute and then stays on, there is system mal-
function. Try to store the correct tire pressures
= page 265. Insome cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.

ZA WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu-
vers. Stop as soon as possible and check the
tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.

G) Tips
— The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
—The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 253. Using these tires is rec-
ommended.
Storing tire pressures
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
If the tire pressure changes or a tire is replaced,
it must be confirmed in the MMI.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=> page 256.
> Switch the ignition on.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Tire pressure
monitoring > Store tire pressure > Yes, store
now.
@) Tips
Do not store the tire pressures if snow chains
are installed.
Run-flat tires
Applies to: vehicles with run-flat tires
Run-flat tires can allow you to remain driving
when there is a loss of pressure.
Run-flat tires have reinforced sidewalls that pro-
tect
the tire if there is a loss of pressure.
If the tire pressure monitoring system indicates a
loss of pressure in one or several tires, you can
continue driving on run-flat tires for at least 20
miles (30 km). Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the problem corrected.
Continuing to drive on run-flat tires is no
longer possible if:
— There is visible damage to the tires, such as
cracks in the sidewalls
— Strong vibrations are felt while driving, or the
tire begins to smoke due to a strong build-up of
heat
— The tire has been heavily damaged, for example
in an accident. There is a risk that parts of the
tire tread will detach and damage important
vehicle components.
— The Electronic Stabilization Control (ESC) is not
working or is continuously running
— The tire pressure monitoring system is not
working
If it is no longer possible to continue driving de-
spite having run-flat tires, see an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.

ZA WARNING
Run-flat tires may only be used on vehicles
that were equipped with them at the factory.
— The vehicle must have suspension designed
for run-flat tires and a factory-installed tire
pressure monitoring system. >

265

Wheels


— Incorrect use of run-flat tires can lead to ve-
hicle damage or accidents. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility to learn if run-flat tires may
be used on your vehicle and if so, which
ones.
— If run-flat tires are used, they must be in-
stalled on all four wheels. Mixing tire types
is not permitted.
— If you have to drive when the tire pressure is
too low or there is no tire pressure, note the
following:
— Do not drive faster than 50 mph (80 km/h)
because this increases the risk of an acci-
dent. Observe any laws specific to the
country where you are driving.
— Avoid full-throttle acceleration, heavy
braking, and fast cornering, because this
increases the risk of an accident.
— The vehicle may become more difficult to
control.
— See an authorized Audi dealer or author-
ized Audi Service Facility for assistance if
the tire is too heavily damaged.
— Have the faulty tires replaced and the rims
checked for damage by an authorized Audi
dealer or authorized Audi Service Facility.
— The driver is responsible for the vehicle, for
correcting the tire pressure, and for replac-
ing faulty parts. Therefore, always adjust
your driving to the current situation.

G@) Tips
— Audi Original run-flat tires can be identified
by the “AOE” labeling on the tire sidewall.
— You can use the tire mobility kit* on run-flat
tires > page 273.
266

4M1012721BA
Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
267
>

Care and cleaning


height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash
operator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning



Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 55
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

268

4M1012721BA
Care and cleaning




trim
Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Decorative parts/ | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth


Carbon compo-__| Deposits Clean the same way as painted components > page 267
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®

Interior cleaning
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
trim
Plastic parts Deposits Damp cloth

Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary

Displays/instru-

ment cluster

Deposits Soft cloth with LCD cleaner; dust in the lower area of the
instrument cluster can be removed using a soft brush.

269

Care and cleaning




Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®)
Safety belts Deposits Mild soap solution 2, allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, | the surface
Alcantara Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary)

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
Dried stains: oil cleaning spray

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather


nents

Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components

2) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

ZA\ WARNING () Note

The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.

270
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels