2020 AUDI Q7 charging

Opening and closing

— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 31.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
LED and battery in the vehicle key

RAZ-0622


Fig. 26 Vehicle key: removing the battery holder
LED in the vehicle key
The LED (@) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Remove the mechanical key > page 34 and in-
sert it at an angle into the opening > fig. 26.
36
> Push the mechanical key in the opening in the
direction of the arrow to operate the release
button on the inside @). To reduce the risk of
damage, do not try to pry off the cover.
> Remove the cover from the battery tray.
ayy > Insert the new battery with the “+” symbol fac-
ing up.
> Close the battery tray with the cover.
> Insert the mechanical key.
@) For the sake of the environment
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash.
G) Tips
Replacement batteries for the vehicle key
must meet the same specifications as the
original battery.
Luggage compartment
lid
General information
Z\ WARNING
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
= page 33. Locked doors make it more diffi-
cult for emergency workers to enter the ve-
hicle, which puts lives at risk.
— Always close and lock the luggage compart-
ment lid and the doors when the vehicle is
not in use. Otherwise someone such as a
child could enter the vehicle through the
luggage compartment and become locked
inside it. To reduce the risk of injury, do not
allow children to play in or around the vehi-
cle.
—To reduce the risk of injuries by pinching,


make sure that no one is in the operating

4M1012721BA
Lights and Vision

Lights and Vision
Exterior lighting
Stare MUL Las eal


Fig. 34 Instrument panel: light button module
@ Light switch
Press and hold @ until the desired light function
is selected. The selected function is displayed
briefly in the instrument cluster. When switching
on the ignition, the AUTO light function is auto-
matically selected.
— AUTO - The automatic headlights adapt to the
surrounding brightness automatically. The day-
time running lights* will automatically turn on.
In vehicles for certain markets, you can switch
the automatic daytime running lights* on and
off in the MMI.
— 20 - Low beam headlights. As soon as the igni-
tion is switched on, you can switch on the low
beam headlights manually.
— 30a - Parking lights. You can switch on the park-
ing lights at speeds under 20 mph (32 km/h).
— USA models: OFF - You can switch off all light
functions at speeds under 6 mph (10 km/h).
— Canada models: OFF - You can only switch off
all light functions when the vehicle is parked
and the ignition is switched off.
When the low beam headlights or parking lights
are switched on, the respective Ba or Ea indica-
tor light appears in the instrument cluster.
@ All weather light 2
The headlights automatically adjust so that there
will be less glare, for example when the road sur-
face is wet.
@ Rear fog lights %
Applies to: vehicles with rear fog lights
To reduce glare for traffic behind your vehicle, the
rear fog lights should only be turned on in ac-
cordance with the legal regulations in the coun-
try where you are operating the vehicle.
Automatic headlight range control
Your vehicle is equipped with automatic head-
light range control. It reduces glare for oncoming
traffic if the vehicle load changes. The headlight
range adjusts automatically.
Audi adaptive light
Applies to: vehicles with adaptive light
Audi adaptive light provides better visibility when
driving in the dark. The lights are adapted to the
road conditions based on speed, such as when
driving on expressways, rural roads, at intersec-
tions, and around curves. The adaptive light only
functions when the automatic headlights are ac-
tivated.

ZA WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— Automatic headlights are only intended to
assist the driver. They do not relieve the
driver of responsibility to check the head-
lights and to turn them on manually based
on the current light and visibility conditions.
For example, fog cannot be detected by the
light sensors. So always switch on the low
beams ZO under these weather conditions
and when driving in the dark.
(@) Tips
— If the vehicle battery has been discharging
for a while, the parking light may switch off
automatically. Avoid using the parking
lights for several hours.
— Follow the regulations applicable to the
country where you are operating the vehicle
when stopping the vehicle and when using
the lighting systems.

4s

4M1012721BA
Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 227.
Using the Audi phone
box
Applies to: vehicles with Audi phone box

Fig. 137 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna* on the vehi-
cle. Using the external antenna* helps when
there is a low signal and also provides better re-
ception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna!)
— Wirelessly charge the mobile device. Require-
ment: the ignition must be switched on. The
charging function must be switched on in the
MMI. You must have a Qi-capable2) mobile de-
vice.

D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
You can also charge a mobile device using the
USB adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
@. You can charge your mobile device using spe-
cific USB adapters > page 213, fig. 155.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable”) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 165 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Reminder signal and mobile
device wireless charging.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Mobile device charging notification*: when
this function is switched on, the charge status
of your mobile device is displayed. You will also
be reminded not to forget your mobile device
when leaving the vehicle.
— Mobile device wireless charging: when this
function is switched on, you can charge your Qi-
capable mobile device wirelessly in the Audi
phone box.

WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or >
y

167

Telephone


braking maneuvers, which increases the risk
of
an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device
using a cable connection.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
168
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
C) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”*.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The maximum charging output is 5 W.
—The charging time and temperature will vary
depending on the mobile device being used. >

4M1012721BA
Telephone

steering wheel. Operating > page 12 and
= page 27, Additional function buttons.
Requirement: the Telephone tab must be select-
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
ed in the instrument cluster.
> Press the [I button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
Troubleshooting
Applies to: vehicles with telephone
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
(i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 165, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 165.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 167 and no other objects are between them.

The MESSAGES menu is not avail-
able.

Check if the Show messages option is on your mobile device and it
is enabled.

177

4M1012721BA
Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various types of content from Ama-
zon Alexa through the MMI. The voice recognition
system is used to operate it.
Requirement: Amazon Alexa must be activated
=> page 26.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 178.
Multimedia connections
USB adapter cable
OL
a| =
oS
Fig. 155 Audi Genuine Accessories: USB adapter

[RAH-9202.
\


You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
CG) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
NUT Tas Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 215.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >

213

4M1012721BA
Checking and Filling

7

The hood latch is not locked correctly. Stop im- this, always check the hood after closing it
mediately and close the hood. to make sure it is latched correctly. The hood
ima 3 is latched if the front corners cannot be lift-
Z\ WARNING ad.
— Never open the hood when there is steam or — If you notice that the hood is not latched
coolant escaping from the engine compart- while you are driving, stop immediately and
ment, because there is a risk that you could close it, because driving when the hood is
be burned. Wait until no steam or coolant is not latched increases the risk of an accident.
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of


Engine compartment ove

The most important check points.
B4M-0249


Fig. 166 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 233. Engine oil filler opening ("27) > page 237

Brake fluid reservoir (O)) under a cover
=> page 241
Washer fluid reservoir (>) 9 page 244

(@) Jump start point (+) under a cover, (-) with
hex head screw > page 244, Charging the 12
Volt vehicle battery, > page 278, Jump start-


ing The engine oil filler opening may be located ina
Coolant expansion tank (-t-) > page 240 different area depending on the specific engine.
@) Sticker* for engine oil specifications
=> page 236
235

4M1012721BA
Checking and Filling


ZA\ WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 244.

ZA\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
= page 244, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
12 Volt vehicle battery
Explanation of warnings:

Always wear eye protection.

wear protective gloves and eye protection.

Fire, sparks, open flame, and smoking are
forbidden.
Battery acid is highly corrosive. Always

A highly explosive mixture of gases can
A» form when charging batteries.

Always keep children away from battery
es) acid and the battery.

@/ | Always follow the instructions in the oper-


fQ | ating manual.

(@) For the sake of the environment
&® ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Other battery types
Explanation of warnings:

Fire, sparks, open flame, and smoking are
& forbidden.
Always keep children away from battery
@®) acid and the battery.

@/ | Always follow the instructions in the oper-
fQ | ating manual.


Z\ WARNING
All work on the batteries must only be per-
formed by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Gases that escape from these different bat-
tery types can be poisonous or flammable.
— The contents of these battery types can be
corrosive. If any battery contents come into
contact with the skin, flush the affected
area for at least 15 minutes with clean wa-
ter. Then wash the affected area with soap.
Have the affected area examined by a medi-
cal professional.
@) Note
Components must not be connected to the
battery terminals and wires on these battery
types because this increases the risk of dam-
age, for example due to overvoltage.

243