2020 AUDI Q7 airbag off

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Cockpit
Fig. 1 Cockpit
@ @ @ @ ©
©
OO©eCOS



RAZ-0485

Door handle
Central locking switch ...........
Memory function buttons ........
Vent
Lever for:
— Turn signals and high beams ....
— High beam assistant ..........
— Lane departure warning ........
—Lane guidance ...............
Multifunction steering wheel with:
— Horn he
= Driver's:dirbag? » wees s 2 wees 2 sae
— Operating buttons ............
Shift paddles: « « cwwws « « savaxe w 0 von
Instrument cluster .............
Head-up display ...............
Windshield washer system lever ..
Upper display’ « = sees ¢ 2 cows ye ves
Lower display .................
®
® @
@®
Lockable glove compartment with:
—CD/DVD drive ................
Front passenger's airbag ........
Depending on equipment, buttons
for:
— ‘drive Select ic ss mews s «ees 2 oe
— Electronic Stabilization Control
(ESE) cas os evenness a annanns 0 acne 0
—Emergency flashers ...........
—Defrosting ..................
— Rear window defogger .........
MMI On/Off button .............
Depending on equipment, buttons
for:
—Parking aid ss eevee svewes vee
— Driver assistance systems ......
Depending on equipment:
— Starting the engine when there is
a malfunction
— Cup holders: s « ¢ seve sc wees g cee
210
70
108
113
156
121

Opening and closing

Opening and closing
Central locking
erasure)
ZA WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
=> page 33, Anti-theft alarm system.
Locked doors make it more difficult for
emergency workers to enter the vehicle,
which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 31. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.



Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 35
— Sensors in the door handles > page 35
— Lock cylinder on the driver's door > page 33
— Central locking switch inside > page 32
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 35 and > page 94.
30
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the @ button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes > ©.
— If the vehicle key that was last used is detected
inside the vehicle, then the vehicle cannot be
locked from the outside > ©.

Opening and closing

or in the driver's door. In vehicles with a conven-
ience key*, you can still open the luggage com-
partment lid using the handle if an authorized
convenience key is detected > page 36.
Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
Tone when locking)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing
the sensor. The function for locking via the
sensor will still be enabled > page 35.
@ Tips
The settings are automatically stored and as-
signed to the active personal profile.
Central locking s


Fig. 21 Driver's door: central locking switch
> To lock or unlock the vehicle, press the @ or B
button > /\.
When locking the vehicle with the central locking
switch, the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.

D This function is not available in all countries.
32
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.


ZX WARNING
— Follow the safety precautions > page 30.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
3} Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
2B Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 33. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.
B Door lock: opening while driving is only pos-
sible with the emergency release. See owner's
manual
It is not possible to power unlock the doors at
speeds above approximately 9 mph (15 km/h). If
you must open doors at higher speeds in cases of
emergency, you can manually unlock the door by
forcefully pulling the door handle beyond its no-
ticeable resistance two times. Then press the
door handle back into its original position, if nec-
essary.

Sitting correctly and safely

folding the third-row seat backrest up or
down.
— Do not place any objects on the third row
seat backrest if it is not completely folded
down.
@) Tips
— Very low temperatures can cause malfunc-
tions when folding and unfolding the backr-
ests. If this is the case, moving the vehicle
to a warmer area (such as a garage) will
help.
— The backrest cannot be folded down or up if
the vehicle door on the side to be adjusted
is closed.
Steering wheel
General information
Make sure that:
— The distance between your upper body and the
steering wheel is at least 10 in (25 cm)
— Your arms are bent slightly at the elbows
— You have a sufficient view of the area around
the vehicle and you have a clear view of the in-
strument cluster and head-up display*.
— You are always holding the steering wheel with
both hands on the outer edge at the sides (9:00
and 3:00 position) when driving
Z\ WARNING
— To reduce the risk of an accident, make sure
the steering wheel is adjusted correctly and
cannot be moved out of position before you
start to drive.
— If you are too close to the steering wheel,
the driver's airbag cannot provide optimal
protection, which increases the risk of injury
or fatality.
— Never hold the steering wheel in the 12:00
position or in any other way, such as holding
the center of the steering wheel. Otherwise,
your arms, hands, and head could be injured




in the event that the driver's airbag deploys.

64
Power steering wheel position adjustment
The steering wheel position can be adjusted elec-
trically up/down and forward/back.
BFY-0110

Fig. 59 Steering column: switch for adjusting the steering
wheel position
> To move the steering wheel upward or down-
ward, press the switch upward or downward.
> To move the steering wheel forward or back-
ward, press the switch forward or backward.
The steering wheel can also be adjusted when the
ignition is switched off.
In vehicles with memory function, the steering
column settings are stored together with the
seat position.
G) Tips
Entry assistance makes it easier to enter or
exit the vehicle by moving the steering wheel
=> page 61, Driver seat entry assistance/
Front passenger seat entry assistance.
Head restraints
General information
Applies to: vehicles with adjustable head restraints

B4G-0454


Fig. 60 Correctly adjusted head restraints

4M1012721BA
Sitting correctly and safely

Correct safety belt positioning

B4H-0751


RAZ-0696


Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 63.
To ensure the safety belt is positioned correctly,
make sure of the following points:
—The lap portion of the safety belt must be locat-
ed across the lap.
—The shoulder portion of the safety belt must
rest over the center of the shoulder.
— The safety belt must always rest flat and se-
curely on the body.
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 64.


ZA WARNING
Incorrect safety belt positioning can cause se-
rious injury in the event of an accident or dur-
ing sudden braking or driving maneuvers.
— Never drive with the backrest reclined ex-
tremely far. The more the backrest is tilted
back, the greater the risk of injury due to the
safety belt being routed incorrectly.
— The safety belt itself or a loose safety belt
can cause serious injuries if it shifts onto
soft areas of the body, such as the stomach.
— The shoulder portion of the safety belt must
lie over the center of the shoulder and
chest, and never under the arm, behind the
back, or across the neck or face.
— The lap portion of the safety belt must lie
across the lap and never over the stomach.
—The safety belt must lie flat and securely on
the upper part of the body and the lap.
— The belt webbing must not be pinched or
twisted, or rub against sharp edges.
— If the safety belt height is set incorrectly
and/or the safety belt is routed incorrectly,
then the safety belt's protective function
will be impaired in the event of an accident.
Make sure the safety belt is at the right
height and is routed correctly for the pas-
senger using it.
— A safety belt that is too loose may lead to in-
juries during an accident, because your body
will move farther forward due to kinetic en-
ergy and will be stopped abruptly by the
belt.
— Heavily bulky, loose clothing (for example, a
coat over a sports jacket) may prevent the
seat and safety belts from functioning cor-
rectly.
— Do not position the safety belt over hard or
breakable objects (such as glasses, pens,
etc.).
— The lap belt portion of the safety belt must
sit as low as possible on the lap of pregnant

women and lie flat under the belly.

@) Note
Make sure that there are no hook-and-loop
fasteners or sharp objects such as zippers or
67
>

Sitting correctly and safely

Memory function Airbag system
(erreur laced) General information
Applies to: vehicles with memory function
With the memory function, you can save and call AN WARNING
up seat profiles using the memory buttons in the — If you have not fastened your safety belt,
door trim panel. you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
Depending on the equipment, it may be possible
to store the following settings:
— Driver's seat: seat, steering wheel”, exterior tal injuries. Make sure that every vehicle
mirrors passenger has their safety belt correctly fas-
— Front passenger's seat: seat tened and is sitting in a correct seating posi-
tion > page 58. This is necessary regardless
eee of whether the seat is equipped with an air-
Applies to: vehicles with memory function bag or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.
— People, animals, or objects between the
passengers and the airbag system can inter-
Accessing a seat profile fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
The memory function buttons are located in the
door trim panel.
Storing a seat profile

>» Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.

> While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold
the memory button until the seat profile is
completely set.


— Never put stickers on the airbag system cov-
A WARNING ers or cover them with any objects.
— To reduce the risk of an accident, the seat — Only lightweight clothing should be hung
setting can only be recalled when the vehicle from the garment hooks in the vehicle. Do
is stationary. not use clothes hangers to hang clothing.
— In an emergency, the recall process can be The pockets of the clothing must not con-
canceled by pressing the seat adjustment tain any heavy, breakable, or sharp-edged
button on that seat. objects. This could impair the effectiveness
of the side curtain airbags.
@) Tips — You must not use seat or protective covers
Certain settings are stored automatically in that are not specifically approved for use on
the active personal profile. Audi seats with side airbags. Since the side

airbags deploy from the seat backrest, such

70

4M1012721BA
Sitting correctly and safely



covers could impair the protective function
of the side airbags.
Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-

fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.
(i) Tips
If you are transporting children in the vehicle,
read
the information and follow the safety
precautions > page 75.
Safety systems monitoring
The 2] indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensors, and wir-
ing) and the belt tensioners. It turns on when you
switch the ignition on and turns off after several
seconds.

If the ka indicator light does not turn on when
the ignition is switched on, does not turn off af-
ter several seconds, or turns on or flashes while
driving, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.

ZA\ WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.

71

Sitting correctly and safely

Descripti



The locations of the airbags are labeled with
“AIRBAG”. The following airbags are installed in
your vehicle:
@ Driver's airbag
@ Front passenger's airbag
@® Front and rear side airbags, if applicable
@ Head curtain airbag with ejection mitigation
Airbags offer the best possible protection in your
vehicle during an accident when they are used to-
gether with safety belts that are fastened cor-
rectly, and when passengers are sitting in the cor-
rect seating position. Airbags are a supplementa-
ry restraint system and do not replace safety
belts.
Airbags may deploy during front-impact, side-im-
pact, or rollover accidents.
The deployment area for the airbag system can-
not be defined for every situation, since the cir-
cumstances surrounding accidents can vary wide-
ly. Factors that play an important role include the
condition of the object that the vehicle hits (hard
72
Fig. 69 Airbag overview image (enlarged section: deployed airbags)
RAZ-0881


or soft), the angle of impact, vehicle speed, etc.
The deciding factor for the deployment of the air-
bag system is the deceleration that occurs during
an accident. Sensors in the vehicle are designed
to detect the severity of an accident in conjunc-
tion with the control module, and to provide a
targeted and timely deployment of the restraint
system. If the vehicle deceleration that is meas-
ured during an accident is below the specified
reference values in the control module, then the
airbags will not deploy, even though the vehicle
may be severely damaged from the accident. In
these cases, the vehicle occupants will be pro-
tected by the safety belts if they are fastened and
worn correctly.
The deployment of the front passenger's airbag
will depend on the occupancy of the seat
> page 73.
Each deployed airbag is filled with gas. When this
occurs, the airbag covers open and the airbags
unfold with great force into the deployment zone
within milliseconds. Inflated airbags reduce the >