2020 AUDI Q7 remote control

Opening and closing

Opening and closing
Central locking
erasure)
ZA WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
=> page 33, Anti-theft alarm system.
Locked doors make it more difficult for
emergency workers to enter the vehicle,
which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 31. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.



Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 35
— Sensors in the door handles > page 35
— Lock cylinder on the driver's door > page 33
— Central locking switch inside > page 32
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 35 and > page 94.
30
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the @ button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes > ©.
— If the vehicle key that was last used is detected
inside the vehicle, then the vehicle cannot be
locked from the outside > ©.

4M1012721BA
Opening and closing

necessary to use more force when doing this.
Move the lid slowly to reduce the amount of
force needed.
Opening and closing the luggage
compartment lid with foot motion (kicking
movement)
Applies to: vehicles with sensor-controlled luggage compart-
ment lid

1. a s 2
ft
9g a


Fig. 29 Vehicle rear: foot motion (example)
The luggage compartment lid can be opened and
closed automatically > /A\ in General informa-
tion on page 36.
Requirements: you must be carrying your conven-
ience key* with you. The ignition must be switch-
ed off. You must be standing at the center behind
the luggage compartment lid.
> Move your foot back and forth under the bump-
er one time > fig. 29. Do not touch the bumper.
Make sure you have firm footing. The luggage
compartment lid will open or close once the
system detects the movement. The automatic
opening or closing will be canceled if you re-
peat one of the movements described.

ZX WARNING
Follow the safety precautions > page 36.
@) Tips
The luggage compartment lid will only open
or close if you perform the movement as de-
scribed. This prevents the luggage compart-
ment lid from opening or closing due to simi-
lar movements, such as when you walk be-
tween the rear of the vehicle and your garage
door. In some situations, the function may be

limited or temporarily unavailable. This may
happen if:
— You are standing too close to the bumper or
too far away from it
— The luggage compartment lid was closed or
opened immediately beforehand
— You park close to a hedge and the branches
move back and forth under the vehicle for a
long period of time
— You clean your vehicle, for example with a
pressure washer or in a car wash
— There is heavy rain
— The bumper is very dirty, for example after
driving on salt-covered roads
— There is interference to the vehicle key's ra-
dio signal, such as from mobile devices or
remote controls

Mechanically unlocking the luggage
compartment lid
The luggage compartment lid can be released
from the inside in an emergency.

Fig. 30 Inner luggage compartment lid: access to the
emergency release
» Fold the backrest on the rear bench seat for-
ward > page 85.
> Remove the mechanical key > page 34.
> Using the mechanical key, pry the cover &> off
the luggage compartment lid trim panel.
> Press the lever with the mechanical key in the
direction of the arrow to release the luggage
compartment lid.

Z\ WARNING
Follow the safety precautions > page 36. >

39

4M1012721BA
Opening and closing

— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > @.
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed & page 43, the vehicle
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the 2 button on the
lower display. Or
> If you have programmed multiple remote con-
trol transmitters, press the ra button on the
lower display and then press the respective sys-
tem button. Or
> If you have configured the programmable
steering wheel button*, press the K button
=> page 27 and then press the respective button
for the system. Or
> Applies to: vehicles with location pairing: If you
have programmed Location pairing, press the
button for this in the upper display (notification
center > page 20). As you approach the system,
the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.

) Only applies to rolling code systems
> If you are programming the garage door opener
for the first time, press the rd button on the
lower display. Follow the instructions in the
MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the de-
sired button: @). Follow the instructions in the
MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the Z button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing!)
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
GPS pairing
Applies to: vehicles with GPS pairing
For easier operation, you can program your sys-
tem's location.
Requirements: the respective hand transmitter
must be programmed > page 43 and the vehicle
must be located in front of the system.
43
>

Lights and Vision

message indicates the cause and possible solu-
tions. If one of the messages does not turn off,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
a Automatic wipers: malfunction! See owner's
manual
The light/rain sensor is malfunctioning. You can
still control all functions that are independent of
the rain sensor through the windshield wiper lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
Digital compass
Switching the compass on and off
Applies to: vehicles with digital compass

BFV-0288

i
Fig. 49 Rearview mirror: digital compass is switched on

56
> To turn the compass on or off, press the button
@ until the compass display in the mirror turns
on or off.
The digital compass only works when the ignition
is turned on. The directions are indicated with ab-
breviations: N (north), NE (northeast), E (east),
SE (southeast), S (south), SW (southwest), W
(west), NW (northwest).
G) Tips
To prevent inaccurate compass readings, do
not bring any remote controls, electrical devi-
ces or metallic objects near the mirror.

4M1012721BA
Driving

reached operating temperature yet. You
could damage the engine.
— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
@ Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
Messages
Ei Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
E Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
BE Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 94, fig. 92.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
>» Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
> Switch off the ignition before leaving the vehi-
cle.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.

Z\ WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of

an accident. >

95

Audi connect

Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > 43.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEwWs.
If you logged in to myAudi in your vehicle
= page 28, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 28. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > G5. Press ona Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your

)) Depends on the country and equipment. These services
are available for a limited time.
180
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 179.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.

Z\ WarNING
Always follow the information found in > AV
in General information on page 178.
@) Note
Always follow the information found in >@ in
General information on page 178.

Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA WARNING
Always follow the information found in > AV
in General information on page 178.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control

>

4M1012721BA
Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 29.
> Install the myAudi app on your mobile device
and log in with your access information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 181.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

Z\ WARNING
Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle status
report. This could lead to break downs in on
the road, accidents and serious injuries.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.

181

4M1012721BA
Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.


ZA WARNING
The engine compartment of any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to

@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
(i) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures
293