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8V2012721BK
Emergency situations
Follow the information about the vehicle battery
=> page 315.
Preparations
1. Read the following carefully > page 364,
Preparation.
2. Set the parking brake and place the selector
lever in the "P" position.
3. Turn the ignition and electrical equipment off
in both vehicles.
Connecting/disconnecting the jump start
cable
4. Open the cover on the positive terminal.
5. Clamp the end of the red jump start cable to
the positive terminal @ > page 365, fig. 284
on your vehicle >@) in Preparation on
page 364.
6. Clamp the other end of the red jump start ca-
ble to the positive terminal (2) on the vehicle
battery providing the current.
7. Clamp the black end of the jump start cable
preferably to the ground point, or to the
negative terminal of the vehicle battery @)
on the vehicle providing the current.
8. Clamp the other end of the black jump start
cable only to the ground point (4) on your ve-
hicle.
9. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
10. First start the engine in the vehicle giving the
charge and let it run at idle.
11. Now start the engine in the vehicle with the
drained vehicle battery and wait two to three
minutes until it “runs smoothly”.
12. If the engine does not start, stop the starting
procedure after 10 seconds and then repeat
it after approximately 30 seconds.
13. In the vehicle that is being jump started,
switch the heater fan and rear window de-
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper ca-
bles. The headlights must be switched off.
14. While the engines are running, remove the
cables in reverse order from the way they
were installed, as described in > page 365.
Make sure the cables do not get caught in
moving engine components.
15. Close the cap on the positive terminal.
16. Switch the heater fan and rear window de-
froster off.
ZA\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
(i) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing with a tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by com-
mercial tow truck operators who know how to op-
erate their equipment safely.
— Never tow your Audi. Towing will cause dam-
age to the engine and transmission. >
367
Page 370 of 400

Emergency situations
— Never wrap the safety chains or winch cables
around the brake lines.
— To prevent unnecessary damage, your Audi
must be transported with a flatbed truck.
— To load the vehicle on to the flatbed, use the
towing loop found in the vehicle tools and at-
tach to the front or rear anchorage > page 368
and > page 368.
Z\ WARNING
A vehicle being towed is not safe for passen-
gers. Never allow anyone to ride in a vehicle
being towed, for any reason.
Front towing loop
2
| = z
a
Fig. 287 Right side of front bumper: installing the towing
loop
The threaded opening for the towing loop is lo-
cated behind a cover on the right side of the front
bumper.
> Remove the towing loop from the vehicle tool
kit > page 348.
> Press inward on the upper left area of the cap
with brief, strong pressure to remove it from
the bumper © fig. 287.
> Insert the towing loop in the threaded opening
until it stops, and then tighten it with the
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
368
G) Tips
Depending on the model, the shape of the
cover can vary.
Rear towing loop
a
2
S| > im a
Fig. 288 Right side of rear bumper: installing the towing
loop
The towing loop threaded opening is located in
the right of the rear bumper cover under a cover.
> Remove the towing loop from the vehicle tool
kit > page 348.
> To remove the cap from the bumper, press in on
the upper area of the cap with brief, strong
pressure and Lift it up from the lower area
> fig. 288.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
Depending on the model, the shape of the cover
can vary.
ZA\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@ Tips
Depending on the model, the shape of the
cover can vary.
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8V2012721BK
Emergency situations
Loading the vehicle onto a flatbed truck
BaV-0402
|
a
Fig. 289 Vehicle on flatbed truck (example)
Front hook up
> Align the vehicle with the centerline of the car
carrier ramp.
> Attach the winch hook to the front towline eye
previously installed.
Rear hook up
> Align the vehicle with the centerline of the car
carrier ramp.
> Attach the winch hook to the rear towline eye
previously installed.
@) Tips
Check carefully to make sure the hook-up is
secure before moving the car up the flatbed
truck ramp.
Raising the vehicle
Lifting with workshop hoist and with floor
jack
The vehicle may only be lifted at the lifting
points illustrated.
oO S zt 6
> a a
Fig. 290 Front lifting point (example)
= Ss z
ba > i} oO
/
Fig. 291 Rear lifting point (example)
> Read and heed WARNING © A\.
> Locate lifting points > fig. 290 and > fig. 291.
> Adjust lifting arms of workshop hoist or floor
jack to match vehicle lifting points.
> Insert a rubber pad between the floor jack/
workshop hoist and the Lifting points.
If you must lift your vehicle with a floor jack to
work underneath, be sure the vehicle is safely
supported on stands intended for this purpose.
Front lifting point
The lifting point is located on the floor pan rein-
forcement about at the same level as the jack
mounting point > fig. 290. Do not lift the vehi-
cle at the vertical sill reinforcement.
Rear lifting point
The lifting point is located on the vertical rein-
forcement of the lower sill for the on-board jack
> fig. 291.
Lifting with vehicle jack
Refer to > page 354.
Z\ WARNING
—To reduce the risk of serious injury and vehi-
cle damage.
— Always lift the vehicle only at the special
workshop hoist and floor jack lift points il-
lustrated > fig. 290 and > fig. 291.
— Failure to lift the vehicle at these points
could cause the vehicle to tilt or fall from a
lift if there is a change in vehicle weight
distribution and balance. This might hap-
pen, for example, when heavy components |>
369
Page 372 of 400
Emergency situations
such as the engine block or transmission
are removed.
— When removing heavy components like
these, anchor vehicle to hoist or add corre-
sponding weights to maintain the center of
gravity. Otherwise, the vehicle might tilt or
slip
off the hoist, causing serious personal
injury.
@ Note
— Be aware of the following points before Lift-
ing the vehicle:
— The vehicle should never be lifted or
jacked up from underneath the engine oil
pan, the transmission housing, the front
or rear axle or the body side members.
This could lead to serious damage.
—To avoid damage to the underbody or
chassis frame, a rubber pad must be in-
serted between the floor jack and the lift
points.
— Before driving over a workshop hoist,
check that the vehicle weight does not
exceed the permissible lifting capacity of
the hoist.
— Before driving over a workshop hoist, en-
sure that there is sufficient clearance be-
tween the hoist and low parts of the ve-
hicle.
370
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8V2012721BK
Data privacy
Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transmitted to the appli-
cable control module and stored for processing.
The control module analyzes the current camera
image using image evaluation software. This im-
age evaluation software detects anonymized
technical measurements, such as distances to ob-
jects. The control module evaluates these techni-
cal measurements and makes it possible for the
assist systems to control the vehicle, if necessary.
Data memories
Vehicle control modules
5 io. oO Z| x=
+ )
Fig. 292 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.
ZX WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
Creu lem eelcel 1g
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
371
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Data privacy
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Applies to: vehicles with Audi connect
> Select: [MENU] button > Audi connect > right
control button > Privacy.
Requirement: the ignition must be switched on.
Location, vehicle, and personal data are transmit-
ted when using Audi connect services.
Allowing sending of data
— Select and confirm Activate data connection.
The data module for the use of all Audi connect
services will be active.
372
Restricting sending of data
— Select and confirm Activate privacy. The data
connection is limited or deactivated depending
on the equipment. The majority of Audi connect
services will not be available.
The following interfaces are not affected by this
setting: Bluetooth, Bluetooth Low Energy (BLE),
Wi-Fi connection, Audi smartphone interface
(ASI), Near Field Communication (NFC), charging
communication (high-voltage system), Electronic
Toll Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
C) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
@ Tips
If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped >
Page 375 of 400
8V2012721BK
Data privacy
with persistent data logging. Please review the
complete Privacy Statement to understand our
data handling practices with respect to a particu-
lar service.
You can find additional information about our da-
ta privacy practices in your MMI.
> Select: [MENU] button > Audi connect > right
control button > About Audi connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
373
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Accessories and technical changes
Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
374
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 304, General
information and > page 354, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.