2019 MERCEDES-BENZ SPRINTER steering

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 7
Overhead control panel ............................. 10
Door control panel .................................... .14
Emergencies and breakdowns ................... 16Genera
l notes.......................................... 18
Environmental pr otection .......................... 18
Mercedes-Benz Genuine Parts ...................18
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .19
Operating Instructions ...............................20
Service and vehicle operation ...................20
Operating saf ety ........................................ 21
Declarations of conformity ........................ 22
Diagno stics connection ............................ .22
No tes on changes tothe engine output ..... 23
Qualified specialist workshop .................... 23
Ve hicle registration ................................... 23
Cor rect use of theve hicle .........................23
Multi Purpose Vehicle ................................ 24
Information on problems with your
ve hicle .......................................................24
Re porting saf ety defects ............................ 24
Limited Warranty ...................................... .24
QR codes forre scue card .......................... 24
Data storage ..............................................25
Copyright .................................................. .27Occupant saf
ety...................................... 28
Re stra int sy stem ........................................28
Seat belts .................................................. 30
Airbags ...................................................... 32
Children in theve hicle ...............................34
No tes on pets in theve hicle ......................40 Opening and closing
...............................41
SmartK ey................................................... 41
Doo rs........................................................ 44
Sliding door ............................................... 45
Electrical sliding door ................................ 46
Re ar-end doors .......................................... 50
Pa rtition sliding door .................................. 51
Electrical step ............................................ 52
Side window ..............................................53
Anti-theft pr otection ..................................55 Seats and
stowage .................................. 59
Co rrect driver's seat position .................... 59
Seats ......................................................... 59
Ad justing thesteering wheel ..................... 71
St ow age areas .......................................... .72
Bottle holder .............................................. 74
Cup holder ................................................ .74
Ashtr ayand cigar ette lighter ...................... 74
Soc kets ...................................................... 75
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 77
Ins talling or removing thefloor mats ......... 78 Light and vision
....................................... 79
Ex terior lighting ......................................... 79
Ad justing the interior lighting .................... 82
Changing bulbs .......................................... 83
Wi ndshield wipe rs..................................... 88
Mir rors ...................................................... 90
Using sun visors ........................................ 92 Climate control
....................................... 93
Overview of climate control sy stems ......... 93
Operating climate control sy stems ............ 95
Operating air vents .................................... 98
Au xilia ryheating ........................................99
Operating cargo compartment ventila‐
tion .......................................................... 102 Driving and pa
rking .............................. 103
Driving .................................................... .103
Battery main switch ................................. 11 4
Au tomatic transmission ........................... 11 5
All-wheel drive .......................................... 11 8
DSR (Downhill Speed Regulation) ............ 12 0
Electronic le vel control ............................ 121
Re fueling ................................................ .125
Pa rking .................................................... 13 2
Driving and driving sa fety sy stems ..........1 36
Wo rkmode ............................................. .156
Tr ailer operation ...................................... 157 Instrument Display and on-board
compu
ter............................................... 16 3
Overview of Instrument Display ............... 16 3
Overview of the buttons on thesteer‐
ing wheel .................................................1 64
Operating the on-board computer ........... 16 4
Overview of the displa yson the multi‐
function display ....................................... 16 5
Setting the instrument lighting ................1 662
Contents

1
Steering wheel paddle shif ters →
11 7
2 DIRECT SELECT le ver→
11 5
3 Inside rearview mir ror →
91
4 Overhead control panel →
82
5 DIN slot, e.g. for mounting the
timer forth est ationary heater
6 MBUX multimedia sy stem dis‐
play →
173
7 MBUX multimedia sy stem con‐
trol elements →
175
8 Climate control sy stem →
93
9 Stow age compartment co ver→
229
A Cup holder →
74
B 12V soc ket →
75
C 115 V soc ket
D Opens and closes the electric
sliding door →
47
E Switches the hazard warning
lights on and off →
80
F Vehicles with KEYLESS STAR T:
ke y slot →
104
G USB port
H Start/ stop button →
104
I Right-hand swit chpanel Ac
tivates/deacti vates all-wheel
drive →
11 9
Engages/disengages LOW
RANGE →
11 9
Ac tivates/deacti vates DSR →
12 0
Ra ises/lo werstheve hicle le vel→
12 3
Ac tivates/deacti vateswo rking
speed control (ADR) →
157
Ac tivates/deacti vates cargo
compartment ventilation →
102
J Steering wheel buttons →
16 4
K Opens the hood →
202
L Left-hand switch panel
Sets thewo rking speed (ADR) →
157
M Light switch
Headlamp range adjus ter
N Steering wheel buttons →
16 4
O Combination swit ch
Tu rn signals →
80
High beam →
80
Wi ndshield wiper →
88
Re ar wind owwiper →
89 6
Ataglance – Cockpit

Instrument Display (black
and
white display) with steering
wheel buttons
1 Speedome ter →
16 3
2 00E5 ESP®
→
297
3 00BA Distance warning →
303
4 00E9 Seat belt not fastened →
302
5 003E003D Turn signal indica‐
to rs →
80
6 Displ ayofwa rning and indica‐
to r lamps
003E Atleast one door is not
comple tely closed
0077 Tire pressure loss →
297
00CC Powe r-assis tedsteering
malfunction →
303
003D Electrical malfunction →
303
0053 SOS/emergency call sys‐
te m (Mercedes-Benz emer‐
ge ncy call sy stem)
00D4 Active Brake Assi stdeac‐
tivated
00D7 ATTENTION ASSIST deac‐
tivated
e OFF Lane Keeping Assist
inactive
00CE Highbeam Assist →
81 e
(White) Lane Keeping
Assist active and ready toissue
wa rnings / e(Red) Lane
Ke eping Assist issues warning
7 00B9 Check Engine →
303
8 0028 Preglow and malfunction
in preglow sy stem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parking brake is
applied (red) →
297
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
297
C 00D4 Reser vefuel →
303
D DEF supply low →
127
E 002E LOW RANGE active →
11 9
F 0024 Electric pa rking brake
(yellow) →
297
G Multifunction display →
297
H 0075 Restra int sy stem →
28
I 0057 High beam →
80
J 0058 Low beam →
79
K 0060 Parking lights →
79
L Fo
g light →
79
M 005E Rear fog light →
79 8
Ataglance – In stru ment clus ter

R
Traf fic ru les and regulations
R Laws per taining tomo torve hicles and saf ety
st andards Multi Purpose
Vehicle &
WARNING Risk of accident due toa high
cen ter of gr avity
As a result of the high center of gr avity the
ve hicle can skid or rollo ver in theeve nt of
ab rupt steering mo vements and/or inapp ro‐
priate speed. #
Adapt the speed and the driving style to
th e driving characteristics of theve hicle
as well as the pr evailing road and
we ather conditions. Utility
vehicles ha vea significantly higher rollo ver
ra te than other types of vehicles.
If th is vehicle is not operated in a safe manner it
could result in an accident, rollo ver as well as to
se vere or fata l injuries.
In a rollo ver crash, an unbel ted person is signifi‐
cantly more likely todie than a person wearing a
seat belt.
Yo u and all vehicle occupants should alw ayswe ar
a seat belt. Information on problems with
your vehicle
If yo u should experience a problem with your
ve hicle, particularly one that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz Center immediately
to have the problem diagnosed and rectified.
If th e problem is not resol vedto yo ur satisfaction,
please con tact an au thorized Mercedes-Benz
Center again or write toone of thefo llowing
addresses.
In the USA:
Daimler VANS US A,LLC
Cus tomer Assis tance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Cu stomer Relations Department
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Re
porting saf ety defects
USA onl y:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"National Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Daimler VANS
US A,LLC.
If NHT SAreceives similar complaints, it may open
an in vestigation, and if it finds that a saf ety
defect exists in a group of vehicles, it may order a
re call and remedy campaign. Ho wever,NHT SA
cannot become in volved in indi vidual problems
between you, your dealer, or Daimler VANS US A,
LLC.
To contact NHT SA,yo u may call theVe hicle
Saf ety Hotline toll-f ree at 1-888-327-4236
(TT Y:1-800-424-9 153); go tohttp://
www.safercar.gov, or write toAd ministrator,
NHT SA, 400 Se venth Street,SW .,Wa shington,
DC 20590, US A.
Yo u can find more information on vehicle saf ety
unde r:http://www.safercar.gov Limited
Warranty
* NO
TEDama getotheve hicle arising from
violation of these operating instructions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
Such damage is not co veredby either the
Limited Warranty or the new or used-vehicle
wa rrant y. #
Obser vethe instructions in these oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forre scue card
The QR code sticke rs are af fixe dto the B-pillar on
th e driver's and front-passen ger side. In theeve nt
of an accident, emergency services can use the
QR code toquickly de term ine the cor responding
re scue card foryo ur vehicle. The cur rent rescue 24
General no tes

card contains, in compact
form ,th e most impor‐
ta nt information about your vehicle e.g. thero ut‐
ing of electric cables.
Fu rther information can be found at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In addi‐
tion, your vehicle pr ovides com fort and enter tain‐
ment functions, which are also made possible by
electronic cont rol units.
The elect ronic control units contain da tamemo‐
ri es which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance requ ire‐
ments and tech nical events or malfunctions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating states of sy stem components (e.g.
fl uid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle dam‐
age
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual cont rol unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this data
is temp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored in
th eeve nt or malfunction memo ry.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufacturers)
or third parties (e.g. breakdown services). Serv‐ ices include
repair services, maintenance pro‐
cesses, warranty claims and quality assurance
measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third par‐
ties collect, process and use this data. They
document tech nical statuses of theve hicle,
assist in finding malfunctions and impr oving qual‐
ity and are transmitted tothe manufacturer, if
necessar y.Fu rthermore, the manufacturer is sub‐
ject toproduct liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Malfunction memories in theve hicle can be reset
by a service outlet as part of repair or mainte‐
nance work.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, particu‐
lar lywhen you use online services in accordance
with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R seat and steering wheel position settings
R suspension and climate cont rol settings
R Individualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can control this by
means of the cont rol elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer tain General no
tes25

Re
leasing seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Fu
nction of the seat belt warning sy stem for
driver and co-driver The
00E9 seat belt warning lamp in the Instru‐
ment Display reminds youth at all vehicle occu‐
pants must fastentheir seat belts cor rectl y.
The 00E9 seat belt warning lamp lights up for six
seconds everytime af ter switching on the igni‐
tion.
A wa rning tone may also sound.
Af terth e engine is star ted, the seat belt warning
goes out as soon as the driver's and the front-
passenger seat belts are fastened.
While driving the seat belt warning lights up in
th efo llowing cases:
R ifth eve hicle's speed is higher than 15 mph
(25 km/h) and the driver's or front-passenger
seat belt is not fastened
R ifth e driver or co-driver unfas tenth eir seat
belt during the journey Airbags
Overview of airbags
1
Driver's airbag
2 Window cur tain airbag
3 front-passenger front airbag
4 Side airbag
An airbag's ins tallation location is identified by
th e label AIRB AG.
When activated, an airbag can increase pr otec‐
tion forth ere spective vehicle occupant. Pot
ential pr otection of each airbag: Airba
gP otential pr otection for
…
Driver's airbag,
front-passenger
front airbag: Head and
chest
Wi ndow cur tain
airbag Head
Side airbag Chest and pelvis Pr
otection bythe airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor death due to
incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function and deployment may even
cause fur ther injuries.
In order toavo idrisks, each vehicle occupant
must alw ays make sure of thefo llowing:
R Fasten seat belts cor rectly. Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Always make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must obser ve
th efo llowing information in particular:
R Before starting your journe y,adjust your seat
cor rectl y;the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 59).
R Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed. 32
Occupant saf ety

#
Make sure that thech ild saf ety loc ksare
wo rking properly. Note
s on pets in theve hicle &
WARNING Risk of accident and inju ry
due toanimals left unsecured or unat ten‐
ded in theve hicle
If yo u lea veanimals in theve hicle unattended
or unsecured, they could possib lypress down
buttons or switches.
Thereby an animal may:
R activate vehicle equipment and become
trapped, forex ample
R swit chsystems on or off and endanger
ot her road users
Un secured animals may be throw n around in
th eve hicle in theeve nt of an accident or sud‐
den steering and braking maneuver and injure
ve hicle occupants in the process. #
Never lea veanimals in theve hicle unat‐
te nded. #
Always cor rectly secu reanimals while
driving, forex ample using a suitable ani‐
mal car rier. 40
Occupant saf ety

Cor
rect driver's seat position &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. Comply with
thefo llowing when adjusting steer‐
ing wheel 3, seat belt 2and driver's seat 1:
R Sit as faraw ay as possible from the driver's
airbag.
R Sit in an upright position.
R Your thighs are slight lysuppor tedby the seat
cushion.
R Your legs are not fully extended and you can
easily fully press on the pedals.
R The back of your head is suppo rted at eye
le ve lby the middle part of the head restra int.
R You can reach thesteering wheel with your
arms in a slightly bent position.
R You can mo veyour legs freel y.
R You can easily see all displ ays on the instru‐
ment displa y.
R You ha vea good overview of the traf fic situa‐
tion. R
Your seat belt fits securely around your body
and runs across the middle of your shoulder,
yo ur pelvic area and groin. Seats
Ad
justing the front seats manually (without
Seat Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particular lywhen unat tended. #
When le aving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion Seats and
stowage 59