2019 MERCEDES-BENZ SPRINTER ECO mode

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directly related totheve hicle's operation.
Yo u can make a contribution toenvironmen tal
pr otection byoperating your vehicle in an
environmentally responsible manner. Todo
th is, obser vethefo llowing recommendations
on ope rating conditions and your personal
driving style.
Operating conditions: #
Make sure that the tire pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine when in stationary
traf fic fo r a prolonged time. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended torege nerate and recycle sub‐
st ances ins tead of immediately disposing of
th em.
The releva nt environmental guidelines and regula‐
tions ser vetoprotect the environment and
should be follo we d carefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Daimler
AGoffers recycled reconditioned
components and pa rts with the same quality
as new parts. The same entitlement from the
Limited Warranty is valid as for new parts. #
Use recycled reconditioned components
and pa rts from Daimler AG. *
NO
TEThe ef fectiveness of there stra int
sy stems can be impaired byinstalling
accessory parts, per form ing repairs or
we lding operations Airbags, Emer
gency Tensioning Devices as
we ll as control units and sensors forthe
re stra int sy stems can be ins talled in thefo l‐
lowing areas of theve hicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do not ins tall any accessories such as
audio sy stems in these areas. #
Do not per form repairs or welding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialist workshop. If
yo u use parts, tires, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz, the operating saf ety of theve hi‐
cle may be jeopardized. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Only use
Mercedes-Benz Genuine Parts or parts of equal
qu ality. Use only tires, wheels and accesso ry
parts that are appr oved foryo ur vehicle model.
Mercedes-Benz tests original parts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket
re sear ch,we are unable toassess other parts. 18
General no tes

Otherwise,
theva lues of theve hicle's diagnostic
sy stem will be dis torted. Some of these values
are prescribed bylaw and must be cor rect at all
times.
The factory equips theve hicle with a wooden or
plastic cargo compartment floor; this is an inte‐
gral part of theve hicle stru cture. If you ha vethe
cargo compa rtment floor remo ved, theve hicle
body may be damaged. Load securing will then
be impaired and the maximum loading capacity
of the tie-down points will no longer be guaran‐
te ed. Therefore, do not ha vethe cargo compart‐
ment floor remo ved.
Note s onthe pa rtition
Wi thout a partition, vehicles that are appr oved as
commercial vehicles (N1, N2) do not fulfill
ISO 27956, whi chdescribes the equipment for
properly securing a load in delivery vehicles. If
th eve hicle is used totranspo rtgoods, retrofitting
th e partition is stronglyrecommended, as prop‐
erly secu ring the load in vehicles without a parti‐
tion will alw ays be a complex operation. Operating Instructions
These Operating Instructions describe all models
and all standard and special equipment available
fo ryo ur vehicle at the time these Operating
Instructions wenttopress. Countr y-specific dif‐
fe re nces are possible. No tethat your vehicle may
not be equipped with all functions described. This
is also the case for sy stems and functions rele‐
va nt tosaf ety. Therefore, the equipment on your
ve hicle may dif fer from that in the descriptions
and illustrations.
The original pur chase agreement documen tation
fo ryo ur vehicle contains a list of all the sy stems
in your vehicle.
Should you ha veany questions concerning equip‐
ment and operation, consult an authorized
Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be stored in
th eve hicle.
Note onvehicles which are equipped bybody
manu factu rers
Alw ays obser vethe body manufacturer's Operat‐
ing Instructions. You could otherwise failto rec‐
ognize dangers. Service and
vehicle operation Wa
rranty The Limi
tedWa rranty foryo ur vehicle is in
accordance with thewa rranty term s and condi‐
tions in the Service and Warranty In form ation
booklet.
Yo ur authorized Mercedes-Benz Center will
re place and repair all factor y-ins talled parts in
acco rdance with thete rm s of thefo llowing war‐
ra nty term s and conditions:
R New Vehicle Limited Warranty
R Exhaust Sy stem Warranty
R Emission Sy stems Warranty
R California, Connecticut, Maine, Massachu‐
setts, New York,Pe nnsy lvania, Rh ode Island
and Verm ont Emission Control Sy stem War‐
ra nty
R State Warranty En forc ement La ws("Lemon
La ws ")
Re placement parts and accessories are co vered
by the Mercedes-Benz Parts and Accessories
Wa rranties.
These are available at any authorized Mercedes-
Benz Center.
% Should
you lose your Service and Warranty
In fo rm ation booklet, ha vean authorized
Mercedes-Benz Center ar range for a replace‐
ment. The new Service and Warranty In for‐
mation booklet will be pos tedto yo u. Ve
hicle operation outside the USA or Canada When
you are tra veling abroad with your vehicle,
obser vethefo llowing points:
R service points or replacement parts may not
be available immediatel y.
R unleaded fuel forve hicles with a catalytic
con verter may not be available. Leaded fuel
can cause damage tothe catalytic con verter.
R the fuel may ha vea considerably lo wer
octane number. Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models are available in
Europe thro ugh the European Delivery Program.
Fo r more information, please consult an author‐
ized Mercedes-Benz Center, or write toone of the
fo llowing addresses:
In the USA: 20
General no tes

&
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad
R The vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bu mpor pot‐
hole
R A heavy object strike sth e underbody or
ch assis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
wa y can unexpectedly fail or, in the case of an
accident, may not absorb the loads that arise
as intended.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody paneling. These materials may
ignite if they come into contact wi thhot parts
on theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Declarations of conformity
Information about
the decla ration of conform‐
ity for wi reless vehicle components USA:
"The wireless devices of this vehicle comply
with Part15 ofthe FCC Rules. Operation is sub‐
ject tothefo llowing two conditions: 1) These
devices may not cause harmful inter fere nce, and
2) These devices must acce ptany inter fere nce
re ceived, including inter fere nce that may cause
undesired operation. Changes or modi fications
not expressly appr ovedby the party responsible
fo r compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-e xemp t RSS
st andard(s). Operation is subject tothefo llowing
two conditions: (1) These devices may not cause
inter fere nce, and (2) These devices must acce pt
any inter fere nce, including inter fere nce that may
cause undesired operation of the device."
USA: "Wireless charging sy stem for mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies with Part18 ofthe FCC Rules."
The name and address of there sponsible party
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 381 Friedrichsdorf
Germany Diagnostics connection
The diagnostics connection is only intended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf ety of theve hicle
could be af fected. #
Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz. 22
General no tes

R
ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position. When braking or in
theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. 1
Seat fore -and-aft position
2 Seat height
3 Seat ba ckrest inclination
% Depending on
the seat model, individual
adjustment options may be omitted. #
Toadjust the seat fore -and-aft position: lift
le ve r1 and slide the seat into the desired
position. #
Make sure that the seat is engaged. #
Toset the seat heigh t:ke ep on pressing or
pulling le ver2 until therequ ired seat height
is reached. #
Toadjust the seat backrest inclination:
turn handwheel 3forw ards and backwards
until the desired position has been reached. 60
Seats and stowage

th
e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. Sample image of comfort suspension seat
1 Seat cushion length
2 Seat backrest inclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-aft position
6 Seat suspension
7 Vibration limiting
% Depending on
the seat model, individual
adjustment options may be omitted. #
Toadjust the seat cushion length: lift lever
1 and slide the front section of the seat
cushion forw ards or backwards. #
Toadjust the seat backrest inclination:
turn handwheel 2forw ards and backwards
until the desired position has been reached. #
Toadjust the seat heigh t:push or pull le ver
3 until the desired position has been
re ached. #
Toadjust the seat cushion inclination: turn
handwheel 4forw ards and backwards until
th e desired position has been reached. #
Toadjust the seat fore -and-aft position: lift
le ve r5 and slide the seat into the desired
position. #
Make sure that the seat is engaged. #
Toset the seat suspension: take thewe ight
off the seat. #
On handwheel 6, setthe body weight (88 lb
(40 kg)to 264 lb (120 kg)) so that the seat
suspension works optimall y.Ifyo u set a
higher weight, the seat suspension will
become firm er. The seat will then not vibrate
as much. If the seat vibrates of ten and signifi‐
cantly, you can engage the seat in the lo wer
area. #
Toengage vibration limiting: turn lever7
upwards.
The next time the seat vibrates, it will engage. #
Torelease vibration limiting: turn lever7
to theright.
The seat can vibrate. Ad
justing the front seat electrically &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted while the ignition is
off. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Comply with
the saf ety no tes on "Airbags" and
"Children in theve hicle". 62
Seats and stowage

#
Pull release handle 1forth e seat backrest
upwards and hold it in position. #
Movethe seat backrest tothe desired posi‐
tion. #
Let go of release handle 1forth e seat back‐
re st and mo vethe seat backrest slightl y.
The seat backrest engages in position. Head
restra ints Ad
justing the head restra ints manually &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not swap
the head restra ints of the front and
re ar seats. Otherwise, you will not be able toset
th e height and inclination of the head restra ints
to the cor rect position.
Using the head restra int fore /aft adjustment,
adjust the head restra int in such a wayth at it is
as close tothe back of the head as possible. Head
restra int (e xamp le of com fort head restra int
on the driver's seat) #
Toraise: pullthe head restra int upwards into
th ere qu ired position and ensure that the
head restra int is engaged.
Only use the head restra int in the engaged
st ate. #
Tolowe r:push release button 1and slide
th e head restra int down wards into the
re qu ired position and ensure that the head
re stra int is engaged.
Only use the head restra int in the engaged
st ate. #
Tomo veforw ards: pushrelease button 2
and pull the head restra int forw ards until it
engages in there qu ired position. #
Tomo vebackwards: pushrelease button 2
and slide the head restra int backwards into
th ere qu ired position.
% Depending on
the head restra int model, indi‐
vidual adjustment options may be omit ted. Switching
the seat heating on and off &
WARNING Risk of bu rns due torepeat‐
edly switching on the seat heating
Re peatedly switching on the seat heating can
cause the seat cushion and seat backrest
padding tobecome very hot.
The health of persons with limited temp era‐
ture sensitivity or a limited ability toreact to
high temp eratures may be af fected or they
may even su ffer burn-like injuries. #
Do not repeatedly switch on the seat
heating. 70
Seats and stowage

3-zone automatic climate control
overview 1
0082 Setsthete mp erature
2 Display
3 0097 Setsthe air flow
4 Ve
hicles with
windshield heating: switches
windshield heating on/off
(/ page 98)
5 Vehicles with stationary
heater or heater boos ter:
003B switches thest ation‐ ary heater or heater boos
ter
on/off(/ page100)
6 Vehicles with rear wind ow
defros ter: 006C switches
re ar wind owdefros ter
on/off (/ page 98)
7 0089 Switches air-recircula‐
tion mode on/off
(/ page 98)
8 0064 Switches windshield
defrosting on/off
(/ page 97)
9 008F Adjusts the air distri‐
bution (/ page97) A
005A Switches the A/C
function on/o ff
( / page 96)
B 0058 Automatically controls
th e climate cont rol, front
(/ page 96) and rear com‐
partment (/ page97)
C 0015 Switches synchroniza‐
tion on/off (/ page 97)
D /
00A4 Vehicles with
dual-zone climate control
sy stems: adjusts there ar
compartment climate con‐
trol/
re ar compartment heating
(indicator lamp flashes)
(/ page 96)
% The indicator lamps on
the buttons signal
th at the function in question has been activa‐
te d. Operating climate control sy
stems Switching
the clima tecontrol sy stem on or
off #
Toswitch on: setthe air flow to1 or higher
on the front-compartment menu. #
Toswitch off: setthe air flow to0 or OFF on
th e front-compartment menu.
OFF appears on the climate cont rol sy stem
displa y.
% When
the climate cont rol sy stem is switched
off, the windo wsmay fog up more quickl y.
Switch the climate cont rol sy stem off only
brief ly. Climate cont
rol95

Switching off automatic climate control
#
Use the0097 rocker switch tochange the air‐
fl ow setting and air distribution
(/ page 97) .
The other setting remains unaf fected bythe
ch ange. Au
tomatically controlling the climate control
in the rear comp artment Re
quirements:
R Rear-compartment climate control has been
swit ched on (/ page 96).
In automatic mode, thete mp erature, air flow and
air distribution are regulated and kept cons tant. #
Press the /00A4
button. #
Press the 0058 button.
% Even if
the front-compartment sy stem is in
automatic mode, there ar-compartment sys‐
te m can exit automatic mode if you adjust
th e blo wer on there ar-compartment menu.
% If
th e air is cooled and the driver, front
passenger or sliding door is opened, there ar
air conditioning sy stem blo wer is turned
down af ter around 15minutes.
When all doors ha vebeen closed again, the
blo wer will be reset tothe pr evious setting
af te r around one minute. Information on
the air distribution settings The symbols on
the display indicate theve nts
th ro ugh which the air is being directed.
TEMPMATIC R 0087 Defros ter and center vents
R 008F Allvents
R 009C Center vents
R 009F Center and foot we llve nts
3-zone au tomatic clima tecontrol
R 0061 Defros terve nts
R 0087 Defros ter and center vents
R 008F Allvents
R 0086 Defros ter and foot we llve nts
R 009C Center vents
R 009F Center and foot we llve nts
R 009B Footwe llve nts Setting the air distribution
Re
quirements:
R The climate control sy stem is switched on. #
Press the 008F button repeatedly until the
desired air distribution appears in the air con‐
ditioning sy stem displa y. Switching
the synchronization function on
and off Re
quirements:
R The climate control sy stem has been
switched on (/ page 95).
The synchronization function cont rols the climate
cont rol function centrally. The settings forthe
te mp erature and air flow inthe front zone are
automatically adop tedfo rth ere ar zone. #
Press the 0015 button.
% If
th ere ar-compartment climate control has
been swit ched off, you can swit chit on auto‐
matically bypressing the0015 button. Re
moving condensation from the windo ws Misting on
the inside of windo ws #
Press the 0064 button.
When the windshield defros ter is switched on,
th ete mp erature and air flow cannot be adjus‐
te d. #
Invehicles with a heating sy stem and a man‐
ual air-conditioning sy stem, also close the
side and center air vent (/ page 98) as well
as the air vents forth ere ar compartment
(/ page 99). #
Vehicles with dual or 3-zone automatic cli‐
mate control: pressthe005A button and, if
necessar y,use the008F button todirect the
air onto the windshield 0061. #
Incre asethe air flow as necessary and close
all air vents (/ page 98). #
Ifth e windo wsremain fogged up: press
th e0064 button.
When the windshield defros ter is switched on,
th ete mp erature and air flow cannot be adjus‐
te d.
0064 or no symbol will appear on the climate
cont rol sy stem displa y. Climate cont
rol97