2019 MERCEDES-BENZ SPRINTER warning

In
thee vent of thef ollowing problems ,please
con tact an au thorized Mercedes-Benz Center:
R The multimedia sy stem does no taccep tthe
activation code
R Youh ave lostthe activation code
Displaying thec ompass
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Compass.
The compass displa yshows thef ollowing
information:
R thec urrent di rection of tr avelwithb earing
(360 °format) and compass direction
R longitude and lati tude coo rdinates in
deg rees, minutes and seconds
R height (rounded)
R number of GPS satellites from whic ha
signal can be received
Setting the map scale automatically
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Orientation. #
Activate Auto Zoom.
The displ aybutton is activated. The map scale
is se tautomatically depending on your driving
spee dand thet ype of road.
% The automaticall
yselec tedm ap scale can be
ch anged manuall y.Afteraf ewseconds, this
is automaticall yreset.
Displaying thes atellit emap
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Elements. #
Switch Satellite Map on or off.
If th ed ispla ybutton is activated, satellite
maps ar edispla yedinm ap scales from 2mi
(2 km).
If th ed ispla ybutton is deactivated, satellite
maps ar enotdispla yedinm ap scales from
2mi(2k m)to20 mi (20 km).
% The satellit
emaps fort hese map scales are
no ta vailable in all countries. Displ
aying weather information and other
map con tents
Re quirements:
R Youh ave auser account wit hMercedes PRO
connect.
R The servic eisavailable.
R The servic ehas been activated.
Multimedi asystem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Elements. #
Scroll up and sho wthe ONLINE MAP CON-
TENT categor y.
The available services ar edispla yed. The
services ar eprovide dbyM ercedes PR Ocon‐
nect. #
Switc honas ervice, e.g. Weather.
Cur rent we ather information is displa yedon
th en avigation map, e.g. temp eratur eorcloud
co ver.The service information is no tshown in
all map scales, e.g. weather symbols.
Fu rther information about available services
and about displaying information in them ap
scales: http://www.mercedes.pro
The services ar enotavailable in everycoun‐
tr y. Pa
rking service Note
sfor th eparkin gservice &
WARNING Risk of accident and injury
du eton otobserving them aximum per‐
mitted access height
If th ev ehicle height exceeds them aximum
permitted access height forp arking garages
and unde rground parking lots, thev ehicle
ro of as well as other vehicle parts could be
damaged.
Ther ecould be arisk of injur ytothevehicle
occupants. #
Befor edriving int oaparking garage or
underground parking lo tobser vethe
locall ysignpos teda ccess height. #
Ifth ev ehicle height, including an yaddi‐
tional equipment, exceed sthe maxi‐
mum permitted access height, do not 228
MBUX multimedia sy stem

Te
lephone menu overview 1
Blue tooth ®
device name of
th ec urrently connec ted
mobil ephone/the mobile
phone in thef oreground
(tw op hone mode)
2 Batter ystatus of thec on‐
nected mobile phone 3
Signal stre ngt hoft he
mobile phone network
4 Options
5 Device manager
6 Toswitc hmobile phones
(tw op hone mode) 7
Numerical pad
8 Contact sear ch
Blue tooth ®
profil eoverview Blue
tooth ®
profil eof
the mobile phone Fu
nction
PBAP (Phone Book
Access Profile) Contact
sareauto‐
matically displa yedin
th em ultimedia sys‐
tem
MAP (Message
Access Profile) Messag
efunctions
can be used Te
lephon yoperatin gmodes overview
The following telephon eoperatin gmodes are
av ailable:
R Onem obile phon eisconnec tedtot he multi‐
media sy stem via Blue tooth®
(/ pag e231).
R Twom obile phones ar econnected wit hthe
multimedia sy stem via Blue tooth®
(tw op hone
mode).
- Youc an use all thef unctions of them ulti‐
media sy stem wit hthe mobile phone in
th ef oreground. -
Youc an receiv eincoming calls and mes‐
sages wi th themobile phone in theb ack‐
ground.
Yo uc an inter chang ethe mobile phone in
th ef oreground and bac kground an ytime
(/ page232).
% Irre spectiv eofthis, Blue tooth®
audio func‐
tionalit ycan byused wit hanymobile phone
(/ page249).
Note sont elephony &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while thev ehicle is in motion
If yo uo perat ecommunication equipment
integ ratedint hevehicle when driving, you
will be distracted from thet raffic situation.
This could also cause youtol ose control of
th ev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad 230
MBUXmultimedi asystem

and traf
ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. &
WARNING Risk of distraction from oper‐
ating mobile communication equipment
while thev ehicle is in motion
If yo uo perat emobile communication equip‐
men twhen driving, youw ill be distracted
from thet raffic situation .Thisc ould also
cause youtol ose control of thev ehicle. #
Onlyoperat ethis equipment when the
ve hicle is stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating mobil ecommunication equipment in
th ev ehicle.
Fu rther information can be obtained from an
Mercedes-Benzora t:http://www.mercedes-
benz.com/connect.
Information on telephony
The following situations can lead tothec all being
disconnected while thev ehicle is in motion:
R ther eisi nsufficient networ kcove rage inthe
area
R youm ovef romo ne transmission/reception
st atio ntoa nother and no communication
ch annels ar efree
R theS IM car dused is no tcompatible wit hthe
networ kavailable
R amobile phon ewith" Twincard" is logged into
th en etwo rkwit hthe second SIM car datthe
same time
The multimedia sy stem supports calls in HD
Vo ice ®
fori mp rove ds peec hquality .Arequire‐
ment fort his is that them obile phone and the
mobil ephone networ kprovide roft he person you
ar ec allin gsuppor tHDV oice®
.
Depending on theq uality of thec onnection ,the
vo ice quality ma yfluctuate.
Connecting amobile phone
Re quirements:
R Blue tooth ®
is activated on them obile phone
(see them anufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on them ultimedia
sy stem (/ page200). Multimedia sy
stem:
4 © 5
Phone 5
00A5
Sear ching foram obilephone #
Select Connect New Device.
Connectin gamobilephone (authorization
using Secur eSimpl ePairing) #
Select amobile phone. #
Acode is displa yedint he multimedia sy stem
and on them obile phone. #
Ifth ec odes match: confirm thec ode on the
mobil ephone.
% Fo
ro lde rm obil ephone models, enter aone
to sixteen-digit number code on them obile
phone and on them ultimedia sy stem for
authorization.
% Up
to15 mobil ephones can be authorized on
th em ultimedia sy stem.
Auth orized mobile phones ar ereconnec ted
au tomatical ly.
% The connected mobile phone can also be
used as Blue
tooth®
audio equipment
(/ page249).
Connecting asecond mobilephon e(two
phon emode)
Re quirements:
R Atleas tone mobile phon eisalready connec‐
te dtot he multimedia sy stem via Blue tooth®
.
Multimedia sy stem:
4 © 5
Phone 5
00A5 #
Select Connec tNew Device. #
Select them obile phone. #
Select With .
The selected mobile phone is connected to
th em ultimedia sy stem.
Fu nctions of them obil ephone in tw ophone
mode
Fu nctions overview Fu
nctions of the
mo bile phone in the
fo re gr ound Fu
nctions of the
mo bile phone in the
bac kground
Fu llra ng eoff unctions Incoming calls and
messages MBUX multimedia sy
stem 231

Apple CarPlay™
Overvie
wofApple CarPlay™ &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
iPhone ®
functions can be used via them ultime‐
dia sy stem using Apple CarPlay™. The yareoper‐
ated using thet ouchscreen, Touc hC ontrol or the
Siri ®
vo ice-operated control sy stem. Youc an acti‐
va te thev oice-opera tedc ontrol sy stem bypress‐
ing and holding the£ button on them ultifunc‐
tion steering wheel.
When using Apple CarPlay™ via thev oice-oper‐
ated control sy stem, them ultimedia sy stem can
st ill be operated via theV oice Control Sy stem
(/ page174).
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay™ tothem ultimedia sy stem.
Also foru se of Apple CarPlay™ wit htwo phone
mode, onl yone additional mobil ephone can be
connected using Blue tooth®
wit hthe multimedia
sy stem.
The availabilit yofApple CarPlay™ ma yvary
according tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, thei Pod ®
media source is no tavailable fort he respective
iPhone ®
.
Only one routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐ te
m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The full rang eoff unctions forA pple CarPlay™
is only available wit hanInterne tconnection.
R The iPhone ®
is connected tothem ultimedia
sy stem via theU SB port 00C2using asuita‐
ble cable (/ page249).
Multim ediasystem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay
5 Star tApple CarPlay #
Alternative: If Apple CarPlay™ is activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
Ac cepting/rejecting thed atap rotection pro‐
visions
Fo rthe initial star toft he application:a message
wit hthe dat aprotection pr ovision sappears. #
Select Accept &Start.
Exiting Appl eCarPlay™ #
Press the00E2 button.
% Apple CarPlay™
starts automaticall ywhen
th ei Phone ®
is connected wit hthe sy stem
using acable. If Apple CarPlay™ wasn otdis‐
pla yedint hefore ground befor edisconnect‐
ing, thea pplication starts in theb ackg round
when reconnected. Youc an call up Apple
CarPlay™ in them ain menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings. MBUX multimedia sy
stem 239

Setting control of
thea pplication but tons
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch Control via Application Buttons on:
activat ethe LED symbol. #
Todeactivate Control via Application Buttons:
deactivat ethe LED symbol.
Ending Apple CarPlay™ #
Toend thec onnection of Apple Carplay™
(cable): disconnect thec onnection via the
connecting cable between thei Phone ®
and
multimedia sy stem.
% Mercedes-Benz
recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Mobile phone functions can be used wit hAndroid
Au tousin gthe Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thev oice-operated control sys‐
te m. Youc an activat ethe voice-opera tedc ontrol
sy stem bypressing and holding the£ button
on them ultifunction steering wheel.
When using Android Autovia thev oice-opera ted
control sy stem, them ultimedia sy stem can still
be opera tedv iatheV oice Control Sy stem
(/ page174). Onl
yone mobile phone at atime can be connec‐
te dv ia Android Auto to them ultimedia sy stem.
This also applies totwop hone mode.
The availabilit yofAndroid Au toand Android Auto
apps ma yvarya ccording tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Android Auto
While using Android Auto,v arious func tions of
th em ultimedia sy stem, fore xamp lethem edia
source Blue tooth®
audio, ar enotavailable.
On lyone routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐
te m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting amobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobil ephone.
R In order touse thet elephone functions, the
mobil ephone mus tbeconnected tothem ul‐
timedia sy stem via Blue tooth®
(/ pag e231).
If th er ew as no prior Interne tconnection, this
is es tablished wit hthe use of them obile
phone wit hAndroid Auto.
R The mobile phone is connected tothem ulti‐
media sy stem via theU SB port 00C2using a
suitable cable (/ page249).
R Thereis an In tern et connection fort he full
ra ng eoff unctions forA ndroid Auto.
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Android Auto
5 Star tAndroid Auto #
Alternative: If Android Autois activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
% The
firs ta ctivatio nofA ndroidAutoont he
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons. 240
MBUX multimedia sy stem

Ac
cepting/rejecting thed atap rote ction pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start.
% The
firs ta ctivatio nofA ndroidAutoont he
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons.
Exiting Android Auto #
Press the00E2 button.
% Android
Autostarts automaticall ywhen the
mobil ephone is connected wit hthe sy stem
using acable. If Android Autowa sn otdis‐
pla yedint hefore ground befor edisconnect‐
ing, thea pplication starts in theb ackg round
when reconnected. Youc an call up Android
Au tointhem ain menu.
Calling up theA ndroid Autosound settings
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Android Auto 5
Z #
Select sound settings.
Setting control of thea pplication but tons
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Android Auto 5
Z
5 General #
Toswitch Control via Application Buttons on:
activat ethe LED symbol. #
Todeactivate Control via Application Buttons:
deactivat ethe LED symbol.
Ending Android Auto #
Disconnect thec onnectin gcable between the
mobil ephone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Tr
ansfer redv ehicle dat awith Android Auto
and Apple CarPlay™ Overvie
woftransfer redv ehicle data
Whe nusing Android Autoor Apple CarPlay™, cer‐
ta in vehicle dat aistransfer redtot he mobile
phone. This enables youtog ettheb esto ut of
selected mobile phone services. Vehicle dat ais
no td irectl yaccessible. The
following sy stem information is transmit ted:
R Softwar erelease of them ultimedia sy stem
R System ID (anonymized)
The transfer of this dat aisusedtooptimize com‐
munication between thev ehicle and them obile
phone.
To do this, and toassig nseve ralv ehicles tothe
mobil ephone, avehicle ID is random lyge ner‐
ated.
Thi sh asno connection tothev ehicle identifica‐
tion number (VIN) and is dele tedw hen them ulti‐
media sy stem is rese t(/ pag e204).
The following vehicle status dat aistransmitted:
R Transmission position engaged
R Distinction between par ked, standstill ,rolling
and driving
R Day/night mode of thei nstrument clus ter
The transfer of this dat aisusedtoalter ho wcon‐
te nt is displ ayedtoc orrespond tothed riving sit‐
uation.
The following position dat aistransmit ted:
R Coordinates
R Speed
R Compass direction
R Accele ratio nd irec tion
Thi sd ataiso nlyt ransfer redw hile then avigation
sy stem is active, in order toimpr oveit( e.g. so it
can continue functioning when in atunnel). Online and Interne
tfunctions Interne
tconnection Information on connecting
totheI nternet &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad MBU
Xmultimedi asystem 241

and traf
ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem. &
WARNING Risk of distraction from oper‐
ating mobile communication equipment
while thev ehicle is in motion
If yo uo perat emobile communication equip‐
men twhen driving, youw ill be distracted
from thet raffic situation .Thisc ould also
cause youtol ose control of thev ehicle. #
Onlyoperat ethis equipment when the
ve hicle is stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating mobil ecommunication equipment in
th ev ehicle.
The Interne tfunctions can onl ybeusedtoalimi‐
te dd egree whils tdriving.
Interne tfunction via the communication
module
On vehicles wit habuilt-in communication mod‐
ule, theI nterne tconnection is es tablished via an
integrated SIM card.
To use online function sviathec ommunication
module thef ollowing condition smustbem et:
R The vehicle is equipped wit hapermanently
ins talled communication module.
R AM ercedes PR Oaccount is available
(/ page185).
R Mercedes PR Oconnect is activ eand ready
fo ro peration.
R Mercedes PR Oconnect is activated forI nter‐
ne ta ccess.
% To
use webb rows ers, Interne tradio or Wi-Fi
hotspot, thed atav olumes mus talso be pur‐
ch ased direct lyfrom thew ireless service pro‐
vider .Top urch ase dat avolumes youh ave to
connect your mobile devic eusingthe vehi‐
cle ’sWi -Fi hotspo tand regis terw itht he wire‐
less service pr ovider (/ page201).
Contact an authorized Mercedes-Benz Center to
fi nd ou twhether it is possible topur chase data
vo lume in your countr y.
When dat avolumes ar eavailable, youc an use the
we bb rows er,t he Interne tradio and theW i-Fihot‐
spo tfor mobile devices. Setting up an Interne
tconnection via Wi-Fi
with outacommunication module
Requ irements:
R theW i-Fifunction is acti vatedont he multime‐
dia sy stem (/ page200).
R theW i-Fifunction is acti vatedont heextern al
devic e(see them anufacturer's operating
instructions).
R Interne taccess via Wi-Fi is acti vated( see the
manufacturer's operating instructions).
The Interne tconnection via Wi-Fi is restricted or
doe snotfunction if:
R them obile phone is switched off.
R mobile dat ause is deactivated on them obile
phone.
R theW i-Fifunction is deactivated on them ulti‐
media sy stem.
R theW i-Fifunction is deactivated on thee xter‐
nal device.
R Interne taccess via Wi-Fi is deactivated on the
ex tern al device.
Multimedi asystem:
4 © 5
Settings 5
System
5 Wi-Fi &Bluetooth 5
Internet Settings
5 Connec tvia Wi-Fi #
Select then etwo rk. #
Log in toaW i-Finetwo rk ( / page 200).
Setting up an Interne tconnectio nvia Blue‐
to oth ®
withou tacommunication module
Requ irements:
R The mobile phone suppor tthe Blue tooth®
profile PAN( Personal AreaNet wo rk).
R The mobile phone is connec tedtot he multi‐
media sy stem via Blue tooth®
(/ pag e231).
The Interne tconnection via Blue tooth®
is restric‐
te dord oes no tfunction if:
R The mobile phone is switched off.
R The mobile phone is connected aanaddi‐
tional mobile phone.
R The mobile phone networ kcoverag eisi nsuffi‐
cient.
R Mobil edatau se is deactivated on them obile
phone. 242
MBUX multimedia sy stem

Connection
status Connection
status overview 1
Displa yofexisting connection an dreception
fi eld stre ngt hoft he connected device
Displaying thec onnection status
Multimedi asystem:
4 © 5
Settings 5
System
5 Wi-Fi &Bluetooth #
Select Internet Status .
% Inthec ase of aconnection via thec ommuni‐
cation module thef ollowing status informa‐
tio niss hown:
R Type of network
R Status online/of fline We
bbrows er Calling up
aweb page &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when driving,
youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Multimedia sy stem:
4 © 5
MERCEDES PRO &APPS
5 z Browser
Calling up anew we bpage #
Select ä. #
Ente ring aw eb address #
Select 0054.
% We
bsites cann otbe shown while thev ehicle
is in motion.
Calling up awebsit efromt he br owser his tory #
Tocal lupt he pr evious or next pag efromt he
his tory:s elect 0095or 0096.
% Av
ailabilit yofweb browsersisc ountry-
dependent.
Ve hicles wit hacommunication module: to
use webb row sers, dat avolumes mus talso
be pur chased via Mercedes PR Oordirectly
from thew ireless service pr ovider .Top ur‐
ch ase dat avolumes youh ave toconnect your
mobile devic eusingthe vehicle ’sWi -Fi hot‐
spo tand regis terw itht he wireless service
pr ov ider (/ page201). 244
MBUX multimedia sy stem