2019 MERCEDES-BENZ SPRINTER warning

#
Place asuitable collector beneat hdrain hose
2. #
Switc hont he ignition. #
Open drain scr ew1 until thew ater/fuel
mixtur eemerges from drain hose 2.#
Close drain scr ew1 as soon as around
0. 2qt( 0.2l iter) of thew ater/fuel mixtur ehas
been collected.
Af ter30s econds, thee lectrical fuel pump
automaticall ystops thed ischarg eofthe
wate r/fuel mixture. #
Afterd raining, switc hoffthei gnition. #
Dispose of thec ollected water/fuel mixture
in an environmentally responsible manner,
e.g. at aqualified specialis tworks hop. #
Chec kthat drain scr ew1 has been closed.
If th ee ngine is running whil edrain scr ew 1
is open, youw ill lose fuel thro ugh drain hose
2. #
Close theh ood (/ page264). #
003A The indicator lam pdoes no tgoout
af te rd raining: drainthe fuel filter again. #
003ATh eindica torlam pd oesn otgo out
af te rt he second draining: consultaquali‐
fi ed specialis tworks hop.
Mercedes-Benz recommends that youh avet he
fuel filter drained at aqualified specialis twork‐
shop. Cleaning and care
Note
sonw ashingthe vehicl einana utomatic
car wash &
WARNING Risk of accident du eto
re duced braking ef fect af terw ashing the
ve hicle
The braking ef fect is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntil theb raking
ef fect has bee nfully restored. *
NO
TERisk of damag etothe paintwork
and plastic components If
yo uw ash your vehicle in Touchles sAuto‐
matic Car Wash sy stems that use special
cleaning agents, thec leaning agentsu sed can damag
ethe paintwor korplastic components
of thev ehicle. #
Do no twash thev ehicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Mak
esuret hat thea utomatic car wash is suitable
fo rt he size of thev ehicle.
Befor ewashing thev ehicle in an automatic car
wa sh, fold in theo utside mir rors and remo veany
additional antennas. Otherwise, theo utside mir‐
ro rs,a ntennas or thev ehicle itself could be dam‐
aged.
Mak esurea nyadditional antennas ar ere-in stal‐
led and that theo utside mir rors aref ullyf olded
out again when youl eave thea utomatic car
wa sh.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing befor eusing an automatic car wash:
R thes ide windo wsand thes liding windo ware
comple tely closed.
R theb lowe rfor ventilation and heating is
switched off.
R thew indshield wiper switc hisinposition005A.
If th ev ehicle is very dirty ,wash of fexcess dirt
befor ecleaning thev ehicle in an automatic car
wa sh.
% Re
moving thew ax from thew indshield and
th ew iper rubber safter wa shing thev ehicle,
will help avoid smearing and reduce wiper
noise. Note
sonu se ofapowe rwasher &
WARNING Risk of accident whe nusing
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate rjet from around-spra ynozzle (dirt
grinder) ma ycaus edamag etotires and sus‐
pension components that is no tvisible.
Component sdamaged in this wa ym ayfail
unexpec tedly. #
Do no tuse high-p ressur ecleaning
equipment wit hround-spra ynozzle sto
clea nyour vehicle. #
Damaged tires or suspension compo‐
nentsm ustber eplaced immediatel y. Ne
veru se ap owe rwashe rinthevehicle interior.
The pressurized watercreated bythep ower 272
Maintenance and care

Obser
vethef ollowing no tes: Note
sonc leaning and car eA voiding paintwor kdamage
Pa int
R
Insect remains: soak wit hinsect
re mo vera nd then wash off.
R Birdd roppings: soak wit hwater and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubg entl ywitha
clo thsoaked in petroleum ether or
lighter fluid.
R Brak efluid: wash of fwithw ater.
R Tars tains :use tarr emo ver.
R Wax: us eas ilicone remo ver. R
Do no taffix sticke rs,f ilms or similar.
R Remo vedirtass oon as possible.
Mat tefinish
R
Onlyuse car eproducts appr ovedfor
Mercedes-Benz. R
Do no tpolish thev ehicle and alloy
wheels.
R Do no tuse aw ash program that
end swithah otwa xtreatment in
au tomatic car washes.
R Do no tuse paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repair scarried out in a
qu alified specialis tworks hop onl y. Note
sont he car eofvehicle parts &
WARNING Risk of entrapment if the
windshield wiper sareswit ched on while
th ew indshield is being cleaned
If th ew indshield wiper saresetinm otion
while youa recleanin gthe windshield or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor ecleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. 274
Maintenance and care

Note
sonc leaning and car eP reve nting damag etothevehicle
Ste ps
R
Clea nthe electrically operated steps
and their housing wit hapower
wa sher.
R Afterc leaning, spr aythel ateral
guides wit hsilicone spr ay.
R Clean thes teps in theb umper wit ha
po we rw ashe r. Do no
tuse oil or grease as alubricant.
Aluminum
dropsides R
Brush down thea luminum dropsides
wit hw ater and aneutral or mild alka‐
line cleaning agent. Do no
tuse abrasiv ecleaning agents to
clea nthe dropsides. Note
soni nterior care &
WARNING Risk of inju ryfrom pla stic
parts breakin goffafte rt he use of sol‐
ve nt-based car eproducts
Ca reand cleaning products con tainin gsol‐
ve nts can cause su rfaces in thec ockpit to
become porous.
When thea irbags ar edeplo yed, plastic parts
ma ybreak away. #
Do no tuse anyc areorc leaning prod‐
ucts containing sol vents toclea nthe
cockpit. &
WARNING Risk of inju ryor deat hfrom
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, fore xamp le, cause seat belt stotear
or fail in an accident. #
Neverb lea ch or dy eseat belts. Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Seat belts Clean withlukewa rmsoap ywater. R
Do no tuse chemical cleaning
agents.
R Do no tdrythes eat belt byheating
abo ve176°F( 80 °C) or in direct
sunlight.
Display Cleanthes urface carefully wi tham icro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switc hoffthed ispla yand le titcool
down.
R Do no tuse an yother agents.
Plastic trim R
Clean wit hadampm icrofiber clo th.
R Forh eavy soiling: use car eproduct
re commended forM ercedes-Benz . R
Do no taffix sticke rs,f ilms or similar.
R Do no tallowtoc ome int ocontact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean wit hamicro fiber clo th.
R Blackpiano-lacquer look: clean with
ad am pcloth and soap ywater.
R Forh eavy soiling: use car eproduct
re commended forM ercedes-Benz . Do no
tuse sol vent-based cleaning
agents, polishes or waxes. 276
Maintenance and care

Emer
gency Re
moving the saf etyv est The saf
etyv estisl ocated in thes towa ge com‐
partment in thed rive r's door. #
Remo vethes afet yv estfromt hestow age
compartment.
% Saf
etyv ests can also be stored in thes tow‐
ag ec ompartment softherear door sand the
front-passenger door. 1
Maximu mnumber of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdry-clean
7 Thisisac lass2vest
The saf etyv esto nlyf ulfills thel egally required
st andards if it is thec orrect size and is com‐
ple tely closed.
Re place thes afet yv est:
R if damaged or if ther efle xstrip saredirty
R ifth em aximum permitted number of washes
is exc eeded
R ifth es afet yv est's fluorescenc ehasfaded Re
moving the firs t-aid kit (sof tsided) The
firs t-ai dkit is located in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethef irst -ai dk it from thes towa ge
compartment. Re
moving the warning lamp The
warning lam pislocated in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethew arning lam pfromt hestow age
compartment. Emer
gency Call Sy stem Information on
theE mer gency Call Sy stem Yo
ur vehicle is equipped wit hthe Emer gency Call
Sy stem ("eCall"). This featur ecan help sa velives
in thee vent of an accident. eCal linnowayrepla‐
ces assis tance pr ovided from dialing 911.
eCall onl yfunctions in areas wher emobile phone
co verage isavailable from thew ireless service
pr ov iders. Insuf ficient networ kcoverag efromt he
wireles sservic eprovide rsma yresult in an emer‐
ge ncy cal lnot being transmitted.
eCal lisas tandar dfeatur einy our Mercedes-Benz
ve hicle. In order tofunction as intended, thes ys‐
te mr elies on thet ransmission of dat adetailed in
th e" Emer gency Call Sy stem dat atransfer" sec‐
tion that follo ws ( /pag e279) .Tod isable eCall,
ac ustomer mus tvisit an authorized Mercedes-
Benz Service depa rtment todeactivat ethe vehi‐
cle's communication module.
Deactivation of this module pr events thea cti‐
va tio nofa nyand all Mercedes PR Oconnect
se rvices. Af tert he deacti vatio nofe Call,a uto‐
matic eme rgency call and manua lemer gency
call will no tbeavailable.
The ignition mus tbeswitched on befor eanauto‐
matic emer gency cal lcan be made.
% eCal
lisa ctivatedatt hefactor y.
% eCall can be deactivated
byan authorized
Mercedes-Ben zdealer .Please no tethat in
th ee vent ow nershi pofthevehicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th en ew owner visits an au thorized
Mercedes-Benz dealership toreactivat ethe
sy stem. Emer
gency Call Sy stem eCall can help
toreduce thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident. It helps locat eanacci‐
dent sit einplaces that ar edifficul ttoa ccess.
Ho wever,eve nifa vehicle is equipped wit heCall,
th is does no tmean thes ystemisO N. As such,
eCall does no treplace dialing 911int heeve nt of
an accident.
The emergency cal lcan be mad eautomatica lly
(/ page 279) or ma nually (/ page 279). Only
mak eemergency call sifyou or other sarein need
of rescue. Do no tmakeane mergency cal linthe
eve nt of abreak down or asimilar situation. 278
Breakdown assis tance

Dat
atransmitted is vehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emergency call has been initiated:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatl yimp airsd rivin gc haracteris‐
tics, as well as steering and braking. #
Do no tdrive wit haf lat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. In
thee vent of aflat tir eyou ha vethef ollowing
possibilities depending on your vehicle's equip‐
ment:
R Vehicles with Mercede sPRO connec t:in
th ee vent of aflat tire, youc an call Roadside
Assis tance via theR oadside Assis tance call
button in theo verhead cont rolp anel
(/ page185).
R Allv ehicles: chang ethe wheel
(/ page313). Battery
Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectl yont he bat‐
te ry
Wo rkcar ried out incor rectly on theb attery
can, fore xamp le, lead toas hor tcircuit .This can lead
tofunction restrictions in saf ety-re l‐
ev ant sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The ope rating
saf etyofy ourvehicle ma yberestricted.
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page138)
R Further information on ESP ®
(/ page139)
Mercedes-Benz recommends that youh ave the
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace adefectiv ebatter ywithab at‐
te ry whic hfulfills thev ehicle's specific
requ irements.
R Use de tach able parts suc hasthevent hose,
elbo wfittin gort erminal co verfromt he bat‐
te ry to be replaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallthe existin gorn ewlysupplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nly use bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. 280
Breakdown assis tance

&
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rksw hich
ma yignit ethe highly flammable gasm ixture
in theb atter y. #
Todischar geanye lectrostatic charge
th at ma yhave built up, touc ht he me tal
ve hicle body befor ehandling theb at‐
te ry. The highly
flammable gasm ixtur eisc reated while
th eb atter yisc harging and when jump-s tarting. &
WARNING Danger of chemical burns
from theb atter yacid
Batter yacid is caustic. #
Avoid contact wit hthe skin, eyes or
clo thing. #
Do no tlean overthe batter y. #
Do no tinhal ebattery gases. #
Keep children away from theb atter y. #
Immedia tely rinse batter yacido ffthor‐
oughly wit hplenty of clean waterand
seek medica lattention immediately. +
ENVIRONMENTAL
NOTEEnvironmental
damag ecaused byimproper disposal of
batteries Bat
teries contain pollutants. It is
illegal todispose of them wit hthe household
ru bbish. #
Dispose of batteries in an
environmen tallyr esponsibl emanner.
Ta ke dischar gedb atteries toaq ualified
specialis tworks hop or toac ollection
poin tfor used batteries. If
th e12Vb atteryhastobe connected, con tact a
qu alified specialis tworks hop.
Obser vethes afet yn otes and pr otectiv emeas‐
ures when handling batteries. Risk of
explosion Fire, open
flames and smokin gare
prohibited when handlin gthe batter y.
Av oid creating spar ks. Electrolyte
or batteryacid is cor ro‐
sive. Avoid contact wit hthe skin, eyes
and clo thing. Wear suitable pr otective
clo thing, in particular glove s, an apron
and asafet ym ask. Immedia tely rinse
electrolyt eacids plashes of fwith
clea nwater .Ifn ecessar y,seek medi‐
cal advice. We
areyep rotection. Ke
ep children at asafed ista nce. Obser
vethese Operating Instructions.
If yo udon otuse thev ehicle foral ong period or
driv eshor tdista nces regular ly:
R connect theb atter ytoac hargerrecommen‐
ded forM ercedes-Benz.
R consult aqualified specialis tworks hop todis‐
connect theb attery St
arting assistanc eand chargin gthe 12 V
battery #
Alwaysu sethej ump-s tart connection point in
th ee ngine compartmen twhen chargin gthe
batter yand jump-s tarting.
* NO
TEDamaging theb atter ythrough
ove rvoltage When
chargin gusingab atterycharger with‐
out amaximu mcharging voltage, theb attery
or thev ehicle electronics ma ybedamaged. #
Onlyuse batter ycharger switham axi‐
mum chargin gvoltag eof1 4.8V. Breakdown assis
tance 281

&
WARNING Risk ofexplosion from hydro‐
ge ng as igniting
Ab atter ygenerates hydrogen gasd uring the
ch argin gprocess. If ther eisas hortcircuit or
spar ksstar ttof orm, ther eisad anger of the
hy drogen gasigniting. #
Mak esuret hat thep ositiv eterminal of
th ec onnected batter ydoes no tcome
int oc ontact wit hvehicle parts. #
Neverp lace me talo bject sort ools on a
batter y. #
When connectin gand disconnectin gthe
batter y,yo um usto bse rvet he described
order fort he batter yclamps. #
When giving startin gassistance, alw ays
mak esuret hat youo nly connec tbattery
te rm inals wit hidentical polarity. #
During startin gassis tance, youm ust
obse rvet he described order forc on‐
necting and disconnecting thej umper
cables. #
Do no tconnect or disconnect theb at‐
te ry cla mp sw hile thee ngine is running. &
WARNING Risk ofexplosion during
ch argin gprocess and startin gassis tance
During thec harging process and starting
assis tance, theb atter ymayrelease an explo‐
siv eg as mixture. #
Avoid fire ,o pen flames ,creating spar ks
and smoking. #
Mak esuret hat ther eiss ufficient venti‐
lation du ring thec harging process and
during startin gassis tance. #
Do no tlea no verab atter y. &
WARNING Risk ofexplosion from afro‐
zen battery
Ad ischar gedb atter ymayfreeze at temp era‐
tures slightl yabove or belo wfreezing point.
During startin gassis tance or batter ycharg‐
ing, batter ygas ma ybereleased. #
Alwayst hawaf roze nb atter youtfirst
befor echarging it or per form ing starting
assis tance. If
th ew arning /indicator lamps do no tlight up in
th ei nstrument displa yaround or belo wfreezing point, it is
very likel ythat thed ischarged battery
has frozen.
In this case, obser vethef ollowing points:
R do no tgivet he vehicle startin gassis tance or
ch arge theb attery
R thes ervice lif eofabatterythat has been
th awe dmaybe reduced drastically
R thes tart-u pb ehavior ma ydeteriorate, partic‐
ularly at lo wtemperatures
R it is recommended that youh ave athawed
batter ychec kedataq ualified specialis twork‐
shop
* NO
TEDama gecaused bynume rous or
ex tende dattempts tostar tt he engine Numerous or
extende dattempts tostar tt he
engine ma ydamag ethe catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extende dattem pts
to star tt he engine. Obser
vethef ollowing points during starting
assis tance and when chargin gthe battery:
R onlyuse undamaged jumper cables/charging
cables wit hasufficient cross-sectio nand
insula tedt erminal clamps
R non-insulated parts of thet erminal clamps
mus tnotcom eintoc ontact wi thother me tal
parts while thej umper cables/charging
cables ar econnected totheb attery/jump-
st ar tc onnectio npoint
R thej umper cables/charging cable mus tnot
come int ocontact wit hanyparts whic hmay
mo vewhen thee ngine is running
R alwa ys mak esuret hat neither youn orthe
batter yiselectros tatically charged
R alwaysk eep away from fire and open flames
R do no tlean overab attery
R when charging: onlyuseab atter ychar ger
th at has been tested and appr ovedby
Mercedes-Benza ndread theo perating
instruction sfor your charge rb efor echarging
th eb atter y.
Obser vethea dditional following point sduring
st artin gassis tance:
R startin gassis tance ma yonly be pr ovided
using batteries wit hanominal voltag eof12V
R thev ehicles mus tnot to uche acho ther 282
Breakdown assis tance

R
vehicles with agasoline engine: onlyper‐
fo rm startin gassis tance when thee ngine and
ex haus tsystema recold #
Vehicles with abatter ymain switch: check
whe ther theb atter ymain switc hisswitched
on (/ page115). #
Secur ethe vehicle using thep arking brake. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthei gnition and all electrical con‐
sumers. #
Open theh ood (/ page264). Example: jump-s
tart connection point
% Right-hand-driv
evehicles: thej ump-s tart
connection points ma ybeonthe opposite
side. #
Remo vethec ove rfromt he positiv eterminal
on thed onor batter y. #
First,c onnec tthe positiv eterminal clam pof
th ej umper cables/charging cables tothe
positiv eterminal of theo ther vehicle's bat‐
te ry. #
With positiv eterminal clamp 2ofthe
jumper cable ,slide ther ed pr otectiv ecap on
jump-s tart connection point 1back witha
clockwis eturn. #
Connect thep ositiv eterminal clam ptothe
positiv eterminal of jump-s tart connection
point 1. #
During starting assistance: star tt he engine
of thed onor vehicle and le titrun at idle
speed. #
Connect then egativ eterminal of thed onor
batter ytothe ground point of your ow nv ehi‐ cle wit
hthe jumper cable/charging cable.
Begin wit hthe donor batter y. #
During starting assistance: star tt he engine
on your ow nv ehicle. #
When charging: star tt he chargin gprocess. #
During starting assistance: lett he engine
ru nf or afew minutes. #
During starting assistance: beforediscon‐
necting thej umper cable, switc honanelec‐
trical consumer on your ow nv ehicle, e.g. the
re ar wind owheater or lighting.
When thes tartin ga ssis tance/charging proces sis
comple te: #
First,r emo vethej umper cables/charging
cables from theg round point and negative
te rm inal of theo ther vehicle's batter y,then
from thep ositiv eterminal of jump-s tart con‐
nectio npoint 1and thep ositiv eterminal of
th eo ther vehicle's batter y.Eac htime ,begin
at thec ontacts on your ow nv ehicle.
The redp rotectiv ecap springs bac ktoits ini‐
tial position when positiv eterminal clamp 2
is disconnected from jump-s tartconnection
point 1.
Fu rther information can be obtained at aqualified
specialis tworks hop. Installing/removing
thef loor co vering (vehi‐
cles with rear wheel drive) &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. Breakdown assis
tance 283