Publication details
Internet
Fu rther information about Mercedes-Benzv ehi‐
cles and about Daimler AGcan be found on the
fo llowing websites:
http://www.mercedes-benz.com
http://www.mbusa.com (US Aonly)
http://www.mercedes-benz.ca (Canada only)
Documentation team
Shoul dyou ha veanyq uestions or suggestions
re ga rding these Operating Instructions, youc an
re ac ht he tech nica ldocumentation team at the
address lis tedont he inside co verp age.
© Daimle rVANS US A,LLC
Daimler VANS US A,LLCa nd Mercedes-Benz Can‐
ada,I nc. ar eDaimler enterprises.
© Daimler AG:not to bereprinted, translated or
ot herwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Ve hicl em anufacturer
Daimler AG
Mercedesstraße 137
7032 7Stuttgart
Ge rmany
Ve hicl edealer
Daimler VANS US A,LLC
One Mercedes-Benz Drive
Sandy Springs ,GA3 0328
http://www.mbusa.com (US Aonly)
www.mbsprinterusa.com
Cus tomer Assis tance Center:
1-8 77-762-8267
Mercedes-Ben zCanada, Inc.
98 Vande rhoof Avenue
To ronto, ON M4G 4C9
http://ww w.mercedes-benz.ca (Canada only)
Cus tomer Relation sDepartment:
1-800-3 87-0100
Mercedes-BenzU SA,LLC and Mercedes-Benz
Canada, Inc. ar eDaimler enterprises.
Canada only: "Authorized Sprinter Dealer" is
defined as an authorized Mercedes-Benz Sprinter
Dealer. Fr
ont-passenger airbag warning Example
&
WARNING Risk of inju ryor fatal injuries
if th ef ront-passenger airbag is enabled
If th ef ront-passenger front airbag is enabled,
ac hild on thef ront-passenger seat ma ybe
st ru ck bythef ront-passenger airbag during
an accident.
NEVE Rusearear ward-facing child restra int
sy stem on aseat wit hanENABLED FRONT
AIRB AG,DEATH or SERIOUS INJUR Ytothe
CH ILD can occur. Obser
vethe" Children in thev ehicle" section.
As at 25.06.2018
We
lcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read these Operating
Instruction scarefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them ma yresult in damag etothevehicle
or environment or in personal injur y.
Ve hicle damag ecaused byfailur etoo bservethe
instructions is no tcovered bytheN ew Vehicle
Limited Warrant y.
The equipment or model designation of your vehi‐
cle ma yvarya ccordin gto:
R Model
R Order
R National version
R Availability
Mercedes-Ben zreser vest he right tointroduce
ch anges in:
R Design
R Equipment
R Tech nica lfeatures
Therefore, thed escription ma ydiffe rf romy our
ve hicle in some cases.
The following ar einteg ralp arts of thev ehicle:
R Digital Operator's Manual
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw aysk eep these document sinthevehicle. If
yo us ellthev ehicle, alw aysp ass all documents
on tothen ew owner.
Daimle rVANS US A,LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
9075844503
9075844503
Operating
theo n-boar dcomputer ............ 167
Overvie wofthe displa yson them ulti‐
function displa y....................................... 16 8
Setting thei nstrument lighting ................1 69
Menus and submenus ............................ .169 Vo
ice Control Sy stem ............................ 174
No tesono perating saf ety. ...................... .174
Operation .................................................1 74
Using theV oice Control Sy stem ef fec‐
tively ........................................................ 176
Basi cvoice commands ............................ 17 7Mercede
sPRO ....................................... 18 5
Information aboutM ercedes PRO............ 185
Information aboutM ercedes PROcon‐
nect .........................................................1 85
Calling theM ercedes-Benz Cus tomer
Center using them ultimedia sy stem .......1 85
Making acall via theo verhead control
panel .......................................................1 85
Informatio nontheRoadside Assis‐
ta nce cal lvia theo verhead control
panel .......................................................1 85
Informatio nonMercedes PR Oconnect
accident management ............................ .186
Tr ansmit tedd atad uring abreakdown
assis tance cal l......................................... 186MBUX multimedia sy
stem .................... 187
Overvie wand operation ........................... 187
Sy stem settings ....................................... 19 9
Ve hicle information ................................. 205
Na vigation ............................................... 205
Te lephon e............................................... .229
Onlin eand Interne tfunction s................... 241
Media .......................................................2 47
Ra dio .......................................................2 52
Sound ...................................................... 256 Tr
anspo rting .......................................... 257
No tesonl oading guidelines .................... 257
Load distribution .....................................2 58
Securing loads ......................................... 258
Carr ier sy stems ....................................... 260
Using thei nterior roof car rier sy stem ...... 261
Placing aload on thew heel ar ch............. 263 Main
tenance and care .......................... 264
ASS YSTP LUSs ervice inter vald ispla y..... 264
Engine compartmen t............................... 264 Cleaning and car
e.................................... 272 Breakdown assistance
.........................278
Emergency ............................................... 278
Emergency Call Sy stem ........................... 278
Fla ttire. .................................................. .280
Batter y.................................................... 280
To wing or tow- startin g............................. 286
Electrical fuse s........................................ 290
Ve hicle tool kit ......................................... 291
Hydraulic jac k......................................... 292 Wheels and tires
................................... 294
Information on noise or unusual driving
ch aracteristic s......................................... 294
No tesonr egular lyinspecting wheels
and tires .................................................. 294
Informatio nondrivin gw iths ummer
tires ........................................................ .294
Information on M+S tires .........................2 95
No tesons nowc hains .............................2 95
Ti re pressur e........................................... 296
Loadin gthe vehicle ................................. 302
Ti re labeling ............................................ .305
Informatio nondefinitions (tires and
loading) ................................................... 308
Changing awheel ................................... .310
Spa rewheel ............................................ .317 Te
ch nical data ....................................... 322
Information on tech nica ldata. ................. 322
On-board electronic s............................... 322
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................3 23
Operating fluids and capacities .............. .325
Ve hicle dat a............................................ 333
Tr ailer hit ch............................................. 333
Lashing points and car rier sy stems ......... 337 Displa
ymessages and warning and
indicator lamps ..................................... 339
Displa ymessages .................................... 339
Indicator and warning lamps .................. .359 Index
...................................................... 369 Contents
3
1
Steering wheel paddle shif ters →
11 8
2 DIRECT SELEC Tlever →
11 6
3 Inside rearvie wmirror →
92
4 Overhea dcontrol panel →
83
5 DIN slot, e.g. form ounting the
time rfor thes tationar yheater
6 MBU Xmultimedi asystemd is‐
play →
187
7 MBUX multimedia sy stem con‐
trol elements →
19 0
8 Climat econtrol sy stem →
94
9 Stow agec ompartment co ver→
291
A Cuph older →
75
B 12Vsocket →
76
C 115Vs ocket
D Opens and closes thee lectric
sliding door →
48
E Switches theh azar dwarning
light sona nd off →
81
F Vehicles wit hKEYLESSS TART:
ke ys lot →
105
G USB port
H Start/ stop button →
105
I Right-hand swit chpanel Ac
tivates/deacti vatesa ll-wheel
drive →
12 0
Engages/disengages LOW
RANGE →
12 0
Ac tivates/deacti vatesD SR →
121
Ra ises/lo wersthev ehicle le vel→
124
Ac tivates/deacti vatesw orking
speed control (ADR) →
15 9
Ac tivates/deacti vatesc argo
compartment ventilation →
103
J Steering wheel buttons →
167
K Opens theh ood →
264
L Left-hand switc hpanel
Sets thew orking speed (ADR) →
15 9
M Light switch
Headlam prang eadjus ter
N Steering wheel buttons →
167
O Combination swit ch
Tu rn signals →
81
High beam →
81
Wi ndshield wiper →
89
Re ar wind owwiper →
90 6
Atag lanc e–Cockpit
Instrument Displa
y(color dis‐
play)
1 Speedome ter →
16 6
2 00E5 ESP®
→
360
3 00BA Distance warning →
365
4 00E9 Seat belt no tfas tened →
365
5 003E003D Turn signal indica‐
to rs →
81
6 Multifunction display →
360
7 0077 Tire pressur eloss warn‐
ing lamp →
360
8 00B9 CheckEngine →
366
9 0028 Preglo wand malfunction
in preglo wsystem
A Tach ome ter →
16 6
B 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
360
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
360 D
003D Electrical malfunction →
366
E Coolant temp eratur eindicator
and 00AC coolant tooh ot →
366
F 0024 Electri cparkin gb rake
(yellow) →
360
G 0075 Restra int sy stem →
29
H 0057 High beam →
81
I 0058 Lowb eam →
80
J 0060 Parking lights →
80
K Fuel le velindicator and 00D4
fuel reser vewit hfuel filler cap
location indicator →
366
L Fo
glight →
80
M 005E Rear fogl ight →
80
N 004D Brakes (yellow) →
360
O 0025 ABS malfunction →
360
P 00BB ESP®
deactivated →
360 At
ag lanc e–I nstrument clus ter7
Instrument Displa
y(bla ckand
whit edisplay) wit hsteering
wheel buttons
1 Speedome ter →
16 6
2 00E5 ESP®
→
360
3 00BA Distance warning →
365
4 00E9 Seat belt no tfas tened →
365
5 003E003D Turn signal indica‐
to rs →
81
6 Displ ayofwa rning and indica‐
to rlamps
003E Atleas tone door is not
comple tely closed
0077 Tire pressur eloss →
360
00CC Powe r-assis teds teering
malfunction →
365
003D Electrical malfunction →
366
0053 SOS/emergency cal lsys‐
te m( Mercedes-Benz emer‐
ge ncy cal lsyst em)
00D4 ActiveB rake Assi stdeac‐
tivated
00D7 ATTENTION ASSIS Tdeac‐
tivated
e OFF Lane Keeping Assist
inactive
00CE Highbeam Assist →
82 e
(White) Lane Keeping
Assis tactiv eand ready toissue
wa rnings / e(Red) Lane
Ke eping Assis tissues warning
7 00B9 CheckEngine →
366
8 0028 Preglo wand malfunction
in preglo wsystem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
360
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
360
C 00D4 Reser vefuel →
366
D DEF supply low →
12 8
E 002E LOWR ANGE active →
12 0
F 0024 Electric pa rking brake
(yellow) →
360
G Multifunction display →
360
H 0075 Restra int sy stem →
29
I 0057 High beam →
81
J 0058 Lowb eam →
80
K 0060 Parking lights →
80
L Fo
glight →
80
M 005E Rear fogl ight →
80 8
Atag lanc e–Instru ment clus ter
1
Checkin gand topping up oper‐
ating fluids →
325
St artin gassis tance →
281
2 Buttons fort he SOS emergency
call sy stem and roadside assis‐
ta nce →
279
3 Warning lamp →
278
Saf etyv est →
278
Fir st-ai dk it (so ftsided) →
278
4 Vehicles wit hrear-wheel drive:
hy draulic jac kand tire-change
to ol kit →
292 5
Hazar dwarning lights →
81
6 QR code fora ccessing ther es‐
cue card →
25
7 Todisconnect thes tarter bat‐
te ry →
284
8 Fuelfiller flap wit hinstruction
labels fort irep ressu re,fuel
type and QR code fora ccess‐
ing ther escue card →
12 6
9 Flattire →
280 16
Atag lanc e–Emer gencie sand breakdowns
Callin
gupt heDigita lOperating Instructions
Multimedia sy stem:
4 Info5
Operator's Manual 5
Õ The Digital Operating Instruction
sdescribes the
function and operation of:
R The vehicle
R The multimedia sy stem #
Select one of thef ollowing menu items in the
Digital Ope rating Instructions:
R Search:h erey ou can use keywords toquickly
locat eanswer stoquestions concerning vehi‐
cle operation.
R Quick start:t hefirs ts teps towa rdss etting up
yo ur driver' sseat can be found here.
R Tips :provide syou wit hinformation on spe‐
cific everyda ys ituation sfor your vehicle.
R Bookmarks:y ou can access your sa vedp er‐
sonal bookmar kshere.
R Language:y ou can setthe languag efor the
Digital Ope rating Instructions here. 1
Back
2 Addb ookmar ks
3 Picture
4 Content area
5 Menu
Some section softhe Digital Operating Instruc‐
tions, e.g. warnings ,can be expanded and col‐
lapsed. Ad
ditional options forc alling up the Digital
Ope ratin gInstructions
Deep link: pressingand holdin gdownane ntry in
th et ab bar of them ultimedia sy stem opens the
cor responding content in theD igital Operating
Instructions. Vo
ice Control Sy stem: callin gupv iathev oice
control sy stem
The Digital Operating Instruction saredeactivated
fo rs afet yr easons while driving.
% The Operating Instructions can also be
found
in theM ercedes-Benz Guides app in all com‐
mon app stores. 18
Digital Operator' sManual