2019 MERCEDES-BENZ SPRINTER warning

Opening/closing
ther ear-en ddoor sfromt he
inside The
0036 symbol indicates that ther ear-end door
is unloc ked. #
Tounlo ck:slidelatch 2 tothel eft.
The 0036 symbol is visible. #
Toopen: pull opening le ver1up and open
th er ear-end door. #
Swing ther ear-end door tothes ide until it
engages. #
Toclose: makesuret hat thel eftr ear-end
door is closed. #
Pull ther ight rear-en ddoor firm ly closed by
th ed oor handle. #
Tolock: slide latch 2tother ight
The 0037 symbol is visible. Pa
rtition sliding door Opening and closing
thep artition slidin gdoor
from thed rive r's compa rtment &
WARNING Risk of becoming trapped due
to non-engaged pa rtition sliding door
If th eo pen partition sliding door is not
engaged, it can mo veon its ownw hile the
ve hicle is in motion.
This can cause youoro ther people to
become trapped. #
Befor edriving, alw aysc lose thep arti‐
tion sliding door and ensur ethat it is
engaged. #
Toopen: turnthe keyc ounter-clockwise 3.
The sliding door is unlo cked. #
Slide thes liding door tother ight 2asfaras
it willg o. #
Toclose: slidethes liding door tothel eft 1
until it engages.
Yo uc an loc kthe sliding door wit hthe key. Opening and closing
thep artition slidin gdoor
from thec argo compa rtment #
Toopen: pushthel eve rtot heright 3.
The sliding door is unloc ked. #
Slide thes liding door tothel eft 1 asfaras
it willg o. #
Toclose: slidethes liding door tother ight
2 until it engages. 52
Openin gand closing

Electrical
step Fu
nction of thee lectrical step Yo
ur vehicle's sliding door ma ybeequipped with
an electrical step.
Elect rical step 1 automaticall yextends when
th es liding door opens, and retracts af tert he slid‐
ing door closes. Electrical step 1 is equipped
wit ho bstacle de tection at thef ront.Ift hestep
meets an obs tacle while extending, it stops.
When youh ave remo vedt he obs tacle, youm ust
fi rs tc lose thes liding door then re-ope nitsot hat
th es tepe xtends compl etely.
If th ee lectrical step pr events loading ,you can
bloc kitv ia obs tacle de tection whe nthe sliding
door opens. The electrical step then remains
re tracted and afork-lift truc koro ther lifting vehi‐
cle can mo vecloser tothel oad area.
% The displa yshows the Step Not Extended
See Operator's Manual messageorthestep
not extended malfunction message.
When thei gnition is switched off, awarning
to ne sounds if obs tacle de tection is blo cked.
The tone la stst wo minutes.
When thei gnition is switched on, thew arning
to ne sounds continuous ly.
Ve hicles with an Instrument Displa y(color
display): ifth ed ispla yshows the Step Not
Retracted See Operator's Manual messageor
Step Not Extended See Operator's Manual mes‐
sag eand aw arning tone sounds, electrica lstep
1 is malfunctioning (/ page359).
If electrical step 1 is malfunctioning, thes tep
ma ynotextend or retract, or only pa rtiall y.After
am alfunctio noccurs, youm ustretra ct and lo ck
electrical step 1 manually in order tocontinue
driving (/ page 53). Befor epassenger sexit the ve
hicle, infor mthem that electrical step 1 may
be missing. Re
leasing thee lectrical step in an emer gency
(manua lretra ction) If
th ee lectrical step does no tautomatically
re tract, youm ustm anuall yretra ct thes tepa nd
loc kitino rder tocontinu edriving. #
Ontheu nderside of step 2 on bo thbars 1
re mo vethes pring cotters 3from thep in. #
Remo vethew ashe rs4 and de tach both
bars. Openin
gand closing 53

#
Fold bars 1intot he step's housing. #
Slide thes tepi ntoi ts housing.
% When securing
thes tepf or thef irst time ,you
mus tpunctur eafoil wit hthe spring cotters. #
On bo thsides, inser tspring cotters 1
th ro ugh theh ousing's holes and int othe step
as farast heyw ill go.
The step has been secured in its housing. Side window
Opening and closing
thes ide windo ws &
WARNING Risk of entrapment when
opening asidew indow
Whe nopening asidew indo w, parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody
is touchin gthe side windo w. #
If someone is trapped, release theb ut‐
to ni mmedia tely or pull it in order to
clos ethe side windo wagain. &
WARNING Risk of becoming trapped
whe nclosing asidew indow
Whe nclosing asidew indo w, body parts could
be trapped in thec losing area in thep rocess. #
When closing, mak esuret hat no body
parts ar einthe closing area. #
If someone is trapped, release theb ut‐
to ni mmedia tely or press theb utton in
order toreopen thes ide windo w. &
WARNING Risk of becoming trapped
whe nchildren opera tethes ide windo ws
Children coul dbecome trapped if they oper‐
at et he side windo ws,particularly when unat‐
te nded. #
Activat ethe child saf etyl oc kf or the
re ar side wind ows. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. 1
Powe rw indo w,left
2 Powe rw indo w,right #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2. 54
Opening and closing

The windo
wsinthef ront door scan also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond thep oint of resis tance.
Au tomatic operation wills tart. #
Toclose comple tely: briefly pull button 1
or 2 beyond thep oint of resis tance.
Au tomatic operation wills tart. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
% If an objec
tbloc ksas ide wind owduring the
automatic closin gprocess, thes ide window
will open again automaticall y.The automatic
re ve rsing function is onl yanaid and is no ta
substitut efor your attentiveness.
% If automatic operation of
thes ide windo ws
does no twork, ther eisnoa nti-entra pment
function.
Au tomatic reve rsing function of thes ide win‐
do ws
If an object bloc ksas ide wind owduring thec los‐
ing process, thes ide windo wwill open again
automaticall y.The automatic reve rsing function is
onl yana id and is no tasubstitut efor your atten‐
tiveness. #
During thec losing process, mak esuret hat no
body parts ar einthe closing area. &
WARNING Risk of becoming trapped
despit ether ebeing reve rsep rotection on
th es ide window
The reve rsef unction does no treact:
R Tosoft, light and thin objects, e.g. fingers
R Over thel ast 00CFin (4 mm) of thec losing
path
R During resetting
R When thes ide windo wisclosed again
manuall yimmediatel yafter automatic
re ve rsing
This means that ther everse function cann ot
pr eve nt someone from becoming trappe din
th ese situations. #
During thec losing process, mak esure
th at no body parts ar einthe closing
area. #
If someone becomes trapped, press the
0062 button toopen thes ide window
again. Ve
ntilating thev ehicle befor estarting ajour‐
ne y( conve nience opening) &
WARNING Risk of entrapment when
opening asidew indow
Whe nopening asidew indo w, parts of the
body could be dr awninorb ecome trapped
between thes ide windo wand windo wframe. #
When opening, mak esuret hat nobody
is touchin gthe side windo w. #
Release theb utton immediately if some‐
body becomes trapped. Yo
uc an ventilat ethe vehicle befor eyou start
driving.
To do this, thek eyis used tocar ryout thef ollow‐
ing function ssimultaneously:
R unloc kthe vehicle
R open thes ide windo ws
The "con venience opening "function can only be
ope ratedu sing thek ey.T he keym ustbeinc lose
pr ox imit ytot he driver's or front-passenge rdoor. #
Press and hold the0036 button on thek ey.
The following function sareper form ed:
R thev ehicle is unloc ked
R thes ide windo wsareo pened #
Tointer rupt convenience opening: release
the 0036 button. Closing side windo
wsfrom theo utside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
Whe nthe con venience closing featur eis
operating, parts of theb ody could become
trapped in thec losing area of thes ide win‐
do ws. #
Obser vethec omple teclosing proce‐
du re when using con venience closing. #
Whe nclosing ,makes uret hat no body
parts ar einthe closing area. #
Press and hold the0037 button on thek ey.
The following function sareper form ed:
R The vehicle is loc ked
R The side windo wsarec losed Opening and closing
55

#
Tointer rupt convenience closing: release
the 0037 button. Re
setting thes ide windo ws The side windo
wsmus tber esetafter am alfunc‐
tion or avoltag esuppl yinter ruption. #
Swit chon thei gnition (/ page104). #
Pushbothw indo wlifte rb uttons and hold for
appr oximately one second af tert he side win‐
do wh as closed. Problems with
thes ide windo ws Problem
Possible causes/consequences and 0050 0050Solutions
As ide windo wcann otbe
closed and thec ause is
no to bvious. #
Chec ktos ee ifther ea reanyo bject sinthe windo wguide.
& WARNING Risk of becoming trapped or fata llyi njured if reve rs‐
ing pr otection is no tactivated
If yo uc lose aside wind owagain immediatel yafter it has been
bloc ked, thes ide windo wwill close wit hincreased or maximum
fo rc e. The reve rsing featur ewillthen no tbea ctive.
Pa rtsoft he body could become trapped in thec losing area in the
process. #
Mak esuret hat no parts of theb ody ar einthe closing area. #
Tostop thec losing process, release theb utton or press the
button again tore-ope nthe side windo w. If
as ide windo wisobstructed during closing, and reopens again slightl y,
yo uc an proceed as follo ws: #
Immedia tely afte rt he windo wisobstructed, pull thec orresponding
button again until thes ide windo whas closed, and hold theb utton
fo rana dditional second.
The side windo wisclosed wit hincrease dforce.
If th es ide windo wisobstructed again and reopens slightl y,yo uc an pro‐
cee dasf ollows: #
Repeat thep reviou sstep.
The side windo wisclosed without thea utomatic reve rsing function.
The side windo wscannot
be opened or closed
using thec onvenience
opening feature. The SmartK
eybatter yisweak or discharged. #
Chec kthe batter ywitht he batter ychec klam pand replace if neces‐
sar y(/pag e43). Anti-thef
tprote ction Fu
nction of thei mmobilizer The immobilize
rpreve nts your vehicle from being
st ar tedw ithout thec orrect key.
The immobilizer is automaticall yactivated when
th ei gnition is switched off, and deactivated when
th ei gnition is switched on. When leaving
thev ehicle, alw ayst aket he key
wit hyou and loc kthe vehicle. If thek eyis left
inside thev ehicle, an yone can star tt he engine.
% In
thee vent thee ngine does no tstart despi te
th ev ehicle's star terb atter yhaving suf ficient
ch arge ,the immobilizer is defective. Contact
aq ualified specialis tworks hop or call
1-800-367-63 72(intheU SA)or
1-800-387-0 100( in Canada). 56
Openin gand closing

Cor
rect driver' sseat position &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. Compl
ywitht he following when adjustin gsteer‐
ing wheel 3,seat belt 2and driver's seat 1:
R Sit as fara wa yasp ossible from thed rive r's
airbag.
R Sit in an upright position.
R Your thighs ar eslight lysuppor tedbyt he seat
cushion.
R Your legs ar enotfull yextende dand youc an
easil yfullyp ress on thep edals.
R The bac kofyour head is suppor tedate ye
le ve lbyt he middle par tofthe head restra int.
R Youc an reac ht he steering wheel wit hyour
arms in aslightl ybentp osition.
R Youc an mo veyour legs freel y.
R Youc an easil ysee all displ aysont he instru‐
ment displa y.
R Youh ave agood overviewoft he traf fics itua‐
tion. R
Your seat belt fits securely around your body
and runs across them iddle of your shoulder,
yo ur pelvic area and groin. Seats
Ad
justin gthe fron tseats manuall y(without
Seat Comfor tPackage) &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particular lywhen unat tended. #
Whe nleaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Obser
vethes afet yn otes on "Airbags "and "Chil‐
dren in thev ehicle". &
WARNING Risk of accident du etothe
driver's seat no tbeing engaged
If th ed rive r's seat is no tengaged, it could
mo veunexpectedl ywhile thev ehicle is in
motion.
This could cause youtol ose control of the
ve hicle. #
Alwaysm akes uret hat thed rive r's seat
is engaged befor estartin gt he vehicle. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion 60
Seats and stowage

R
ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able toadjus tthe height and angle of theh ead
re stra int sc orrectl y.
Ad jus tthe head restra int fore -and-af tposition so
th at it is as close as possible totheb ackofy our
head. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position. When braking or in
thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. 1
Seat fore -and-af tposition
2 Seatheight
3 Seatbackres tinclination
% Depending on
thes eat model, individual
adjustmen toptions ma ybeomitted. #
Toadjus tthe sea tfore-and-a ftposition: lift
le ver 1and slid ethe seat int othe desired
position. #
Mak esuret hat thes eat is engaged. #
Tosetthe sea theigh t:ke ep on pressing or
pulling le ver2until ther equired seat height
is reached. #
Toadjus tthe sea tbackres tinclination:
tur nh andwheel 3forw ards and backwards
until thed esired position has been reached. Seat
sand stow age 61

Ad
justin gthe fron tseats manuall y(with Seat
Comfor tPacka ge) &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particularly when unattended. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Obser
vethes afet yn otes on "Airbags "and "Chil‐
dren in thev ehicle". &
WARNING Risk of accident du etothe
driver's seat no tbeing engaged
If th ed rive r's seat is no tengaged, it could
mo veunexpectedl ywhile thev ehicle is in
motion.
This could cause youtol ose control of the
ve hicle. #
Alwaysm akes uret hat thed rive r's seat
is engaged befor estartin gt he vehicle. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able toadjus tthe height and angle of theh ead
re stra int sc orrectl y.
Ad jus tthe head restra int fore -and-af tposition so
th at it is as close as possible totheb ackofy our
head. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position.
When braking or in thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that 62
Seatsand stow age