2019 MERCEDES-BENZ SPRINTER charging

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 7
Overhead control panel ............................. 10
Doo rcontrol panel .................................... .14
Emergencies and breakdowns ................... 16Digita
lOperato r'sM anual ...................... 18
Callin gupt he Digital Operating
Instructions ............................................... 18Genera
lnotes .......................................... 19
Environmental pr otection ........................... 19
Mercedes-BenzG enuineParts. ..................19
Information abouta ttachments, add-
on equipment, ins tallation sand con‐
ve rsions .................................................... .20
Operating Instructions ...............................21
Service and vehicle operation .................... 21
Operating saf ety. ...................................... .22
Decla rations of conformity ........................ 23
Diagno stics connection ............................ .23
No tesonc hanges tothee ngine output ..... 24
Qualified specialis tworks hop .................... 24
Ve hicle registration .................................... 24
Cor rect us eoft hevehicle .......................... 24
Multi Purpose Vehicle ................................ 25
Information on problems wit hyour
ve hicle .......................................................25
Re portin gsafet yd efects ............................ 25
Limited Warrant y....................................... 25
QR code sfor rescue car d.......................... 25
Dat astorage ..............................................26
Copyright .................................................. .28Occupant saf
ety...................................... 29
Re stra int sy stem ........................................29
Sea tbelts .................................................. 31
Airbag s...................................................... 33
Children in thev ehicle ...............................35
No tesonp etsint hevehicle ....................... 41Opening and closing
...............................42
SmartK ey................................................... 42
Door s........................................................ 45
Sliding doo r............................................... 46
Electrica lsliding doo r................................ 47
Re ar-en ddoor s......................................... .51
Pa rtition sliding door ................................ .52Electrica
lstep. ........................................... 53
Side windo w..............................................54
Anti-thef tprotection ..................................56 Seats and
stowage .................................. 60
Co rrect driver's seat position .................... 60
Seats ......................................................... 60
Ad justing thes teering wheel ..................... 72
St ow agea reas .......................................... .73
Bottle holder .............................................. 75
Cup holder ................................................ .75
Ashtr ayand cigar ette lighter ...................... 75
Soc kets ...................................................... 76
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 78
Ins talling or removing thef loor mats ......... 79 Light and vision
....................................... 80
Exterior lighting ......................................... 80
Ad justing thei nterior lighting .................... 83
Changing bulbs .......................................... 84
Wi ndshield wipe rs..................................... 89
Mir rors ....................................................... 91
Using sun visor s........................................93 Climat
econtrol ........................................ 94
Overvie wofclimatecontro lsystems ......... 94
Operating climat econtro lsystems ............ 96
Operating air vents .................................... 99
Au xilia ryheating ...................................... 100
Operating cargo compartment ventila‐
tio n.......................................................... 103 Drivin
gand pa rking .............................. 104
Driving .................................................... .104
Batter ymains witch................................. 11 5
Au tomatic transmission ........................... 11 6
All-whee ldrive .......................................... 11 9
DSR (Downhil lSpeed Regulation) ............ 121
Electroni cleve lcontrol ............................ 12 2
Re fueling ................................................ .126
Pa rking .................................................... 13 3
Driving and driving sa fety sy stems ..........1 37
Wo rkmode ............................................. .159
Tr ailer operation ...................................... 16 0 Instrument Displa
yand on-board
compu ter............................................... 16 6
Overvie wofInstrument Displa y............... 16 6
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 672
Contents

#
Fold up co ver1ofthes ocket. #
Inse rtthep lug of thed evice. Charging
amobile phone using theU SB
soc ketint he rear passen gerc om partment #
Place them obile phone in stowagec ompart‐
ment 1and connec tittoUSB socket2to
ch arge. Wire
lesslycharging them obil ephone and
coupling with thee xterior antenna Note
sonw irelessl ycharging them obile
phone &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage spaces and mobile phon
ebrack etsc annot
al wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. Compl
ywitht he instructions forl oading thev ehi‐
cle. &
WARNING Risk offire from placing
objects in them obile phone stowage
compartment
If yo up laceo bject sinthe mobile phone stow‐
ag ec ompartment ,the ym ayheat up exces‐
sivel yand even catc hfire. #
Do no tplace additional objects ,espe‐
cially those mode of me tal, in the
mobil ephone stowagec ompartment. *
NO
TEDama getoobject scaused byplac‐
ing them in them obile phone stowage
compartment If object
sareplace dinthe mobile phone
stow agec ompartment ,the ym aybe dama ged
by electromagnetic fields. #
Do no tplace credit cards, storage
media or other objects sensitiv etoelec‐
tromagnetic fields in them obile phone
stow agec ompartment. *
NO
TEDama getothem obile phone stow‐
ag ec ompartment cause dbyliquids If liquids enter
them obile phone stowage
compartment ,the compartment ma ybedam‐
aged. #
Ensur ethat no liquids enter them obile
phone stowagec ompartment. 78
Seats and stowage

Obser
vethef ollowing no tesonw ireless charging:
R The chargin gfunction is onl yavailable when
th ei gnition is switched on.
R In some cases, it ma ynotbe possible to
ch arge small mobile phones at everyp osition
of them obile phone recep tacle.
R It ma ynotbe possible tocharge large mobile
phones that do no tres tint he mobile phone
re cep tacle.
R The mobile phone can warm up during the
ch argin gprocess. This depends on thea ppli‐
cation s(apps) cur rently running.
R Form oree fficien tcharging, thep rotective
case should be remo vedf romt he mobile
phone. Pr otectiv ecases designed forw ireless
ch argin garean exc eption.
R When charging, them at should be used if
possible. Charging
them obil ephone in thef ront wire‐
lessly Requ
irements:
R The mobile phone mus tbesuitable forw ire‐
less charging. Alistofc ompatible mobile
phones can be found at:
http://www.mercedes-benz.com/connect #
Open thef lap of stowagec ompartment 1
abo vethem edia displa y. #
Place them obile phone as cent rallyasp ossi‐
ble wit hthe displa yfacing upwards on the
mar keds urface of mat 2.
Whe nthe chargin gsymbo lisshown in the
multimedia sy stem, them obile phone is being
ch arge d.
Malfunctions during chargin gareshown in
th em ultimedia sy stem displa y.
% The mat can be
remo vedf or cleaning, e.g.
wit hc lean, luk ewarmwater. Installin
gorremovin gthe floo rmats &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Alwaysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals. #
Do no tuse loose floor mats and do not
place floor mats on topofo ne ano ther. #
Toinstall: press pushbuttons 1ontohold‐
ers 2. #
Toremo ve: pull thef loor mats of fholders
2. Seats and
stowage 79

#
1004A Activates/deacti vatesi nterior light‐
ing Re
ar interior lighting #
1 Switches rear compartment/cargo com‐
partment lam ponoroff Motion de
tector &
WARNING Risk of inju ryby laser beam
from motion de tector
The motion de tector transmits invisible radia‐
tion from LED s(light-emitting diodes).
These LED sareclassified under the1Ml aser
class and can cause retina dama geinthef ol‐
lowing situations:
R Ifyo ul ook directly int othe unfiltered
laser beam from them otion de tector for
an extende dperiod
R Ifyo ul ook direct lyint ot he laser beam of
th em otion de tector wi thoptical instru‐
mentss uchase yeglasses or amagnifying
gl ass. #
Neverlook directly int othe laser beam. The motion de
tector is loca tedint he cargo com‐
partment behind thep artition ,inthe middle of
th er oof. 1
Position of motion de tector
If th ev ehicle is equipped wit hamotion de tector,
th ec argo compartmen tlighting is also activated
via them otion de tector.
If th em otion de tector de tects mo vement in the
cargo compa rtment whil ethe vehicle is station‐
ar y, thec argo compartmen tlighting switches on
fo ra pproxima tely tw om inutes.
The cargo compartment lighting can be switched
on via them otion de tector if:
R The vehicle is stationar y,thep arking brak eis
applied and theb rake pedal is no tbeing
depressed.
R Vehicles with automatic transmission: the
selector le verisinp osition005Dand youa re
no td epressing theb rake pedal.
R The vehicle has no tbeen loc kedf romt he out‐
side using thek ey.
If no chang etot hevehicle, suc hasadoor open‐
ing, is de tected over se veralh ours, them otion
de tector will au tomatically switc hoff.T his pre‐
ve nts theb atter yfromd ischarging. Switching interior lighting dela
ytime on/off Multimedia sy
stem:
4 © 5
Settings 5
Light
5 Int.L ight Switch-off #
Switching thel ighting dela ytime on and off. Changing bulbs
Instructions
forc hanging bulbs &
WARNING Risk of bu rnsf romh otcom‐
ponent parts whils treplacing abulb
Bulbs, lamps and plug connector scan
become very hotd uring operation.
When replacing abulb, youc oul db urny our‐
self on these componen tparts. 84
Light and vision

#
Toswitc helectronic le velc ontrol on
again: press button 4again.
The indicator lam ponbutton4goes out.
Using theb uttonint he control panel #
Park thev ehicle, leaving thei gnition switched
on. #
Tolowe rautomatical ly:brie flyp ress the
lo we rsection of switch 2.
Electronic le velc ontrol automaticall ylow ers
th ev ehicle. #
Tostop them ovement, brief lypress theu pper
section of switch 1. #
Toraise todriving le vel:briefly press the
upper sectio nofswitch 1.
Electroni cleve lcontrol automaticall yraises
th ev ehicle tothed riving le vel. #
Tostop them ovement, brief lypress thel ower
section of switch 2. #
Toswitc hona utomaticall y:driv eato ver
6.2 mph(10 km/h) or release thep arking
brake.
Elect ronic le velc ontrol controls thev ehicle
le ve la utomaticall y. Using electronic le
velc ontrol forc harging
with air in an emer gency Onl
yfor vehicles wit hvalves fore lectronic le vel
control emergency charging. If electroni clevel control is malfunctioning and
thev ehicle is lean‐
ing, youc an raise or lo werthe vehicle bycon‐
necting an extern al compressed-air source toone
of thee mer gency valves (tir evalves). If elect ronic
le ve lc ontrol is deactivated, youc an driv eon
carefull ytothe neares tqualified specialis twork‐
shop and ha vethem alfunction remedied.
* NO
TEDama gedue topressur ebeing too
high If
th ep ressur eint he air suspension bello ws
is tooh igh, thec ompressed-air lines or thea ir
suspension bello wsmaybed amaged. #
Ensur eyou obser vethem aximum per‐
missible operating pressur eof600 kPa
(6 bar/8 7psi). #
Appl ythe parking brake. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffelectronic le velc ontrol
(/ page124). #
Swit chofft he engine and open theh ood
(/ page264). #
Unscr ewthev alvec ap of thec orresponding
va lve. #
Connect thee xternal co mpressed-air source. #
Raise or lo werthe vehicle le velbyc harging or
re leasing compressed air until thed riving
le ve lh as been reached and thev ehicle is in a
horizontal position. While doing so, ensure
yo uo bse rvet he maximum permissible oper‐
ating pressur eof600 kP a(6bar/87psi). #
Disconnec tthe extern al compressed-air
source. #
Tighten thev alvec aps on thev alves. #
Close theh ood (/ page264). #
Driv eonc arefull ytothe neares tqualified
specialis tworks hop. Driving and parking
12 5

Problems with
thee lectronic le velc ontrol Problem
Possible causes/consequences and 0050 0050Solutions
Yo uc anno traise or lo wer
th ev ehicle le velw hen
st ationar y. The compressor is in danger of
overheating. Af terr epeatedly raising and
lo we ring thev ehicle, electronic le velc ontrol (pla yprotection )isdeactiva‐
te d. #
Trytos etthev ehicle le velm anuall yagain af tera pproxima tely
one minute.
Electri cleve lcontrol has been deactivated due tounde rvoltage. The bat‐
te ry ma ynotbe charging.
Handlin gand ride comfor tmaysuf fer. #
Startt he engine. #
Consult aqualified specialis tworks hop as soon as possible. Re
fueling Re
fueling thev ehicle &
WARNING Risk offire or explosion from
fuel
Fu els ar ehighly flammable. #
Fire, open flames ,smokin gand creation
of spar ksmus tbea voided. #
Swit chofft he ignition and, if available,
th es tationar yheater ,befor eand while
re fueling thev ehicle. &
WARNING Risk of inju ryfrom fuels
Fu els ar epoisonous and hazardous to your
health. #
Do no tswa llowf uel or le titcomeinto
con tact wi thskin, eyes or clo thing. #
Do no tinhale fuel vapor. #
Keep children away from fuel. #
Keep door sand windo wsclosed du ring
th er efueling process.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing: #
Immediatel yrins efueloffyo ur skin with
soap and water. #
If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughly wit hclean water.Seek medical
attentio nimmediately. #
Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing. #
Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel. &
WARNING Risk offire or explosion from
electros tatic charge
Electros tatic charge can crea tespar ksand
th ereb yignit efuel vapors. #
Befor eopenin gthe fuel filler cap or tak‐
ing hol dofthe pum pnozzle, touc ht he
me tallic body of thev ehicle.
This dischar gesa ny electros tatic charge
th at ma yhave built up. #
Do no tget intot he vehicle again during
th er efueling process.
Otherwise, electros tatic charge could
buil dupa gain. &
WARNING Risk offire from fuel mixture
Ve hicles wit hadiesel engine:
If yo um ix diese lfuel wit hgasoline ,the flash
poin toft he fuel mixtur eislowerthan that of
pur ediese lfuel.
While thee ngine is running ,component pa rts
in thee xhau stsystem ma yoverheat without
wa rning. #
Neverrefuel using gasoline. #
Neverm ixga soline wit hdiesel fuel. 12 6
Driving and pa rking

documents
tosee them aximum permissible
speed fory our trailer.
Yo ur vehicle will act dif fere ntly wi thatrailer rela‐
tiv etow ithout atrailer ,and will consume more
fuel. In thec ase of along and steep descent, you
mus tselect shif trange 3,2or 1in good time.
% This also applies if
thec ruise cont rolis
switched on.
Yo uw illthereb ymakeu se of thee ngine' sbraking
ef fect and will no thave tobrak easo ften tocon‐
trol thes peed. This will take some of thes train
of ft he brak esystema nd pr event theb rake sf rom
ove rheating and wearing tooq uickl y.Ifyo un eed
additional braking, depress theb rake pedal inter‐
mittently rath er than continuousl y.
Drivin gtips
If th et railer sw ays, remember thef ollowing
points:
R Do no taccelerat eunder an ycircums tances.
R Do no tcounter steer.
R If necessar y,appl ythe brakes.
% Yo
uc an pr eventthet railer from sw aying and
rock ingbyretrofitting stabilizer bar sortrailer
st abilit yprograms. Youc an obtain fur ther
information from an authorized Mercedes-
Benz Center.
R Maintain alarge rd ista nce than when driving
without atrailer.
R Avoid braking abruptl y.If possible, brak egen‐
tl yf irst of al lsot hatthet railer closes up
behind your vehicle. Then, increase theb rak‐
ing forc er apidl y.
R The values given fors tart-o ff gradeability
re fertos ea level. When driving in moun tain‐
ous areas, no tethat engine output, and there‐
fo re start-of fgradeability ,will dec rease with
inc reasin galtitude. Coupling/uncoupling
atrailer Coupling
atrailer
* NO
TEDama getothev ehicle batter ydue
to full discharge Charging
thet railer batter yusing thep ower
supply of thet railer can damag ethe vehicle
batter y. #
Do no tuse thev ehicle's po wersupply
to charge thet railer batter y. #
Shif tthe selector le vertop osition 005D. #
Appl ythe vehicle's parking brake. #
Close all thed oors. #
Position thet railer on alevel sur face behind
th ev ehicle.
% The ball head height
changes depending on
th ev ehicle's load. In this case, use atrailer
wit hah eight-adjus table trailer dr awbar. #
Couple up thet railer. #
Establish all electrical and other connections
to thet railer. #
Remo veobject sordevices whic hpreve nt the
traile rfromr olling, e.g. wheel choc ks. #
Release thet railer's parking brake.
% The
vehicle harness has acable connection
to theb rake light indicator lamp.
Obser vethem aximum permissible trailer dimen‐
sions (widt hand length).
Mos tUSs tatesa nd all Canadian pr ovinces pre‐
scribe thef ollowing points, and youa reurge ntly
re commended tocomply wi th these:
R Safetyc hains between thet ow ing vehicle and
th et railer .The chains should be routed in a
criss-cross pat tern unde rthe trailer dr awbar.
The ym ustbec onnected tothet railer tow
hitc hand no ttothe bumper or tothev ehicle
axle.
Lea vesuf ficient sla ckinthec hains. This
allo wsfore vens harp cornering.
R Aseparat ebrake system is requ ired forc er‐
ta in trailers.
R Asafet yf eatur eisrequired forb rake dt railers.
De term ine thes pecific requ irements acco rd‐
ing tother ele vant la ws.
If th et railer becomes de tach ed from thet ow‐
ing vehicle, thes afet yf eatur etrigger sthe
trailer brakes and can thus reduce thed anger.
Un coupling atrailer &
WARNING Risk of being crushed and
becoming trapped whe nuncoupling a
trailer
Whe nuncoupling atrail er wi than engaged
ine rtia-activated brake, your han dmay
become trapped between thev ehicle and the
traile rdrawbar. #
Do no tuncouple trailer swithan
engaged overrun brake. 16 2
Driving and pa rking

&
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rksw hich
ma yignit ethe highly flammable gasm ixture
in theb atter y. #
Todischar geanye lectrostatic charge
th at ma yhave built up, touc ht he me tal
ve hicle body befor ehandling theb at‐
te ry. The highly
flammable gasm ixtur eisc reated while
th eb atter yisc harging and when jump-s tarting. &
WARNING Danger of chemical burns
from theb atter yacid
Batter yacid is caustic. #
Avoid contact wit hthe skin, eyes or
clo thing. #
Do no tlean overthe batter y. #
Do no tinhal ebattery gases. #
Keep children away from theb atter y. #
Immedia tely rinse batter yacido ffthor‐
oughly wit hplenty of clean waterand
seek medica lattention immediately. +
ENVIRONMENTAL
NOTEEnvironmental
damag ecaused byimproper disposal of
batteries Bat
teries contain pollutants. It is
illegal todispose of them wit hthe household
ru bbish. #
Dispose of batteries in an
environmen tallyr esponsibl emanner.
Ta ke dischar gedb atteries toaq ualified
specialis tworks hop or toac ollection
poin tfor used batteries. If
th e12Vb atteryhastobe connected, con tact a
qu alified specialis tworks hop.
Obser vethes afet yn otes and pr otectiv emeas‐
ures when handling batteries. Risk of
explosion Fire, open
flames and smokin gare
prohibited when handlin gthe batter y.
Av oid creating spar ks. Electrolyte
or batteryacid is cor ro‐
sive. Avoid contact wit hthe skin, eyes
and clo thing. Wear suitable pr otective
clo thing, in particular glove s, an apron
and asafet ym ask. Immedia tely rinse
electrolyt eacids plashes of fwith
clea nwater .Ifn ecessar y,seek medi‐
cal advice. We
areyep rotection. Ke
ep children at asafed ista nce. Obser
vethese Operating Instructions.
If yo udon otuse thev ehicle foral ong period or
driv eshor tdista nces regular ly:
R connect theb atter ytoac hargerrecommen‐
ded forM ercedes-Benz.
R consult aqualified specialis tworks hop todis‐
connect theb attery St
arting assistanc eand chargin gthe 12 V
battery #
Alwaysu sethej ump-s tart connection point in
th ee ngine compartmen twhen chargin gthe
batter yand jump-s tarting.
* NO
TEDamaging theb atter ythrough
ove rvoltage When
chargin gusingab atterycharger with‐
out amaximu mcharging voltage, theb attery
or thev ehicle electronics ma ybedamaged. #
Onlyuse batter ycharger switham axi‐
mum chargin gvoltag eof1 4.8V. Breakdown assis
tance 281