2019 MERCEDES-BENZ SPRINTER ECO mode

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 7
Overhead control panel ............................. 10
Doo rcontrol panel .................................... .14
Emergencies and breakdowns ................... 16Digita
lOperato r'sM anual ...................... 18
Callin gupt he Digital Operating
Instructions ............................................... 18Genera
lnotes .......................................... 19
Environmental pr otection ........................... 19
Mercedes-BenzG enuineParts. ..................19
Information abouta ttachments, add-
on equipment, ins tallation sand con‐
ve rsions .................................................... .20
Operating Instructions ...............................21
Service and vehicle operation .................... 21
Operating saf ety. ...................................... .22
Decla rations of conformity ........................ 23
Diagno stics connection ............................ .23
No tesonc hanges tothee ngine output ..... 24
Qualified specialis tworks hop .................... 24
Ve hicle registration .................................... 24
Cor rect us eoft hevehicle .......................... 24
Multi Purpose Vehicle ................................ 25
Information on problems wit hyour
ve hicle .......................................................25
Re portin gsafet yd efects ............................ 25
Limited Warrant y....................................... 25
QR code sfor rescue car d.......................... 25
Dat astorage ..............................................26
Copyright .................................................. .28Occupant saf
ety...................................... 29
Re stra int sy stem ........................................29
Sea tbelts .................................................. 31
Airbag s...................................................... 33
Children in thev ehicle ...............................35
No tesonp etsint hevehicle ....................... 41Opening and closing
...............................42
SmartK ey................................................... 42
Door s........................................................ 45
Sliding doo r............................................... 46
Electrica lsliding doo r................................ 47
Re ar-en ddoor s......................................... .51
Pa rtition sliding door ................................ .52Electrica
lstep. ........................................... 53
Side windo w..............................................54
Anti-thef tprotection ..................................56 Seats and
stowage .................................. 60
Co rrect driver's seat position .................... 60
Seats ......................................................... 60
Ad justing thes teering wheel ..................... 72
St ow agea reas .......................................... .73
Bottle holder .............................................. 75
Cup holder ................................................ .75
Ashtr ayand cigar ette lighter ...................... 75
Soc kets ...................................................... 76
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 78
Ins talling or removing thef loor mats ......... 79 Light and vision
....................................... 80
Exterior lighting ......................................... 80
Ad justing thei nterior lighting .................... 83
Changing bulbs .......................................... 84
Wi ndshield wipe rs..................................... 89
Mir rors ....................................................... 91
Using sun visor s........................................93 Climat
econtrol ........................................ 94
Overvie wofclimatecontro lsystems ......... 94
Operating climat econtro lsystems ............ 96
Operating air vents .................................... 99
Au xilia ryheating ...................................... 100
Operating cargo compartment ventila‐
tio n.......................................................... 103 Drivin
gand pa rking .............................. 104
Driving .................................................... .104
Batter ymains witch................................. 11 5
Au tomatic transmission ........................... 11 6
All-whee ldrive .......................................... 11 9
DSR (Downhil lSpeed Regulation) ............ 121
Electroni cleve lcontrol ............................ 12 2
Re fueling ................................................ .126
Pa rking .................................................... 13 3
Driving and driving sa fety sy stems ..........1 37
Wo rkmode ............................................. .159
Tr ailer operation ...................................... 16 0 Instrument Displa
yand on-board
compu ter............................................... 16 6
Overvie wofInstrument Displa y............... 16 6
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 672
Contents

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directl yrelated tothev ehicle's operation.
Yo uc an mak eacontribution toenvironmen tal
pr otection byoperating your vehicle in an
environmentally responsible manner .Todo
th is, obser vethef ollowing recommendations
on ope rating conditions and your personal
drivin gstyle.
Operatin gconditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended torege nerat eand recycle sub‐
st ances ins tead of immediatel ydisposin gof
th em.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Daimle
rAGoffer sr ecycle dreconditioned
components and parts wit hthe same quality
as ne wparts .The same entitlemen tfromt he
Limited Warrant yisv alid as forn ew parts. #
Use recycled reconditione dcomponents
and pa rtsf romD aimler AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz, theo perating saf etyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ry
parts that ar eappr oved fory our vehicle model.
Mercedes-Benzt ests original parts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket
re sear ch,wea reunable toasses sother parts. General no
tes19

Otherwise,
thev alues of thev ehicle's diagnostic
sy stem will be dis torted. Some of these values
ar ep rescribed bylawa nd mus tbecorrect at all
times.
The factor yequipst he vehicle wit hawooden or
plastic cargo compartmentf loor;this is an inte‐
gral par tofthevehicle stru cture. If youh avet he
carg ocompa rtment floor remo ved, thev ehicle
body ma ybedamaged. Load securing will then
be impaired and them aximum loading capacity
of thet ie-down points will no longer be guaran‐
te ed. Therefore, do no thave thec argo compart‐
ment floor remo ved.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stronglyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models
and all standar dand special equipmen tavailable
fo ry our vehicle at thet ime these Operating
Instruction swent topress. Countr y-specific dif‐
fe re nces ar epossible .Notet hat your vehicle may
no tbee quipped wit hall functions described. This
is also thec ase fors ystems and functions rele‐
va nt tosaf ety. Therefore, thee quipment on your
ve hicle ma ydiffe rf romt hat in thed escriptions
and illustrations.
The original pur chase agreement documen tation
fo ry our vehicle contains alistofa llth es ystems
in your vehicle.
Should youh ave anyq uestions concerning equip‐
ment and operation, consult an authorized
Mercedes -Benz Center.
The Operator's Manual and Maintenanc eBooklet
ar ei mp ortant documents and shoul dbestore din
th ev ehicle.
Note onvehicles whic hareequipped bybody
manu factu rers
Alw ayso bser vetheb ody manufacturer's Operat‐
ing Instructions. Youc oul do therwise failto rec‐
ognize dangers. Servic
eand vehicl eoperation Wa
rranty The Limi
tedW arrant yf or your vehicle is in
accordance wit hthe warrant yterms and condi‐
tions in theS ervice and Warrant yInforma tion
booklet.
Yo ur authorize dMercedes-Ben zCenter will
re place and repair all factor y-ins talled parts in
acco rdanc ewitht he term soft hefollowing war‐
ra nty term sa nd conditions:
R NewV ehicle Limited Warranty
R Exhaus tSystemW arranty
R Emissio nSystems Warranty
R California, Connecticut ,Maine, Massachu‐
setts, Ne wYork, Pe nnsy lvania ,Rhod eIsland
and Verm ont Emission Control Sy stem War‐
ra nty
R StateW arrant yE nforcement La ws("Lemon
La ws ")
Re placement parts and accessories ar ecovered
by theM ercedes-Benz Partsa nd Accessories
Wa rranties.
Thes eareavailable at an yauthorize dMercedes-
Ben zCenter.
% Should
youl ose your Servic eand Warranty
In fo rm atio nbooklet, ha vean authorized
Mercedes-Ben zCenter ar rang ef or areplace‐
ment .The ne wService and Warrant yInfor‐
mation bookle twillbep ostedtoy ou. Ve
hicl eoperation outside theU SAor Canada When
youa retra veling abroad wit hyour vehicle,
obser vethef ollowing points:
R service points or replacement parts ma ynot
be available immediatel y.
R unleaded fuel forv ehicles wit hacatalytic
con verter ma ynotbe available. Leade dfuel
can cause damag etothe catalytic con verter.
R thef uel ma yhave aconsiderabl ylower
octane number .Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models ar eavailable in
Europe thro ugh theE uropean Deliver yProgram.
Fo rm orei nformation, please consult an author‐
ized Mercedes-Benz Center ,orwrite to one of the
fo llowing addresses:
In theU SA: General no
tes21

&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. *
NO
TEDama getothev ehicle In
thef ollowing situations, in particular ,there
is ar isk of damag etothevehicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad
R The vehicle is driven toof asto veran
obs tacle, e.g. acurb ,speed bu mpor pot‐
hole
R Aheavy object strike st he underbody or
ch assis components
In situations suc hasthis,theb ody ,the
underbody ,chassi scomponents, wheels or
tires could be damaged without thed amage
being visible. Components damaged in this
wa yc an unexpectedl yfail or ,inthe case of an
accident, ma ynotabsorb thel oads that arise
as intended.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can collect between theu nderbody and
th eu nderbody paneling. These materials may
ignit eift heyc ome int ocontact wi thhotp arts
on thee xhau stsystem. #
Have thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or #
If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel yinaccordance
wit hthe traf ficc onditions, and contact
aq ualified specialis tworks hop. Declarations of conformity
Information about
thed ecla ratio nofc onform‐
ity forw ireles svehicle components USA:
"Thew ireles sdevices of this vehicle comply
wit hP art15oft he FCC Rules. Operation is sub‐
jec ttot hefollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta cce ptanyinter fere nce
re ceived, including inter fere nce that ma ycause
undesired operation .Changes or modi fications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
Canada: "The wireless devices of this vehicle
compl ywithI ndustr yCanada license-e xemp tRSS
st andard(s). Operatio nissubject tothef ollowing
tw oc onditions: (1) These device smaynotc ause
inter fere nce, and (2) These device smusta cce pt
an yinter fere nce, including inter fere nce that may
cause undesired operation of thed evice."
USA: "Wireless chargin gsystemf or mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies wit hPart18oft he FCC Rules."
The name and address of ther esponsibl eparty
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 38 1F riedrichsdorf
Germany Diagnostics connection
The diagnostic sconnection is onl yintended for
th ec onnection of diagnostic devices at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident du etocon‐
necting device stothe diagnostics con‐
nection
If yo uc onnec tequipment toad iagnostics
connectio ninthevehicle, it ma yaffect the
operation of vehicle sy stems.
As aresult, theo perating saf etyoft hevehicle
could be af fected. #
Only connect equipment toad iagnos‐
tic sc onnectio ninthevehicle whic his
appr ovedfor your vehicle byMercedes-
Benz. General no
tes23

R
ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able toadjus tthe height and angle of theh ead
re stra int sc orrectl y.
Ad jus tthe head restra int fore -and-af tposition so
th at it is as close as possible totheb ackofy our
head. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position. When braking or in
thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. 1
Seat fore -and-af tposition
2 Seatheight
3 Seatbackres tinclination
% Depending on
thes eat model, individual
adjustmen toptions ma ybeomitted. #
Toadjus tthe sea tfore-and-a ftposition: lift
le ver 1and slid ethe seat int othe desired
position. #
Mak esuret hat thes eat is engaged. #
Tosetthe sea theigh t:ke ep on pressing or
pulling le ver2until ther equired seat height
is reached. #
Toadjus tthe sea tbackres tinclination:
tur nh andwheel 3forw ards and backwards
until thed esired position has been reached. Seat
sand stow age 61

th
es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. Sample imag
eofcomfor tsuspension seat
1 Seat cushion length
2 Seat backres tinclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-af tposition
6 Seatsuspension
7 Vibration limiting
% Depending on
thes eat model, individual
adjustmen toptions ma ybeomitted. #
Toadjus tthe sea tcushion length: liftl ever
1 and slide thef ront section of thes eat
cushion forw ards or backwards. #
Toadjus tthe sea tbackres tinclination:
tur nh andwheel 2forw ards and backwards
until thed esired position has been reached. #
Toadjus tthe sea theigh t:push or pull le ver
3 until thed esired position has been
re ached. #
Toadjus tthe sea tcushion inclination: turn
handwheel 4forw ards and backwards until
th ed esired position has been reached. #
Toadjus tthe sea tfore-and-a ftposition: lift
le ver 5and slid ethe seat int othe desired
position. #
Mak esuret hat thes eat is engaged. #
Tosetthe sea tsuspension: take thew eight
of ft he seat. #
On handwheel 6,settheb ody weight (8 8lb
(40 kg)to2 64lb (120 kg)) so that thes eat
suspension workso ptimall y.Ifyo us et a
higher weight ,the seat suspension will
become firm er.T he seat will then no tvibrate
as much. If thes eat vibrates of tena nd signifi‐
cantly ,you can engag ethe seat in thel ower
area. #
Toengag evibration limiting: turnlever 7
upwards.
The next time thes eat vibrates, it will engage. #
Torelease vibration limiting: turnlever 7
to ther ight.
The seat can vibrate. Ad
justin gthe fron tseate lect rica lly &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particularly when unattended. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. The seats can be adjus
tedw hile thei gnition is
off. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Compl
ywitht he saf etyn otes on "Airbags "and
"Children in thev ehicle". Seats and
stowage 63

#
Pull release handle 1fort he seat backrest
upwards and hold it in position. #
Movethes eat backres ttothe desired posi‐
tion. #
Letgoofr elease handle 1fort he seat back‐
re st and mo vethes eat backres tslightl y.
The seat backres tengages in position. Head
restra ints Ad
justin gthe hea drestraints manually &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tswa pthe head restra int soft he front and
re ar seats. Otherwise, youw ill no tbea bletoset
th eh eight and inclination of theh ead restra ints
to thec orrect position.
Using theh ead restra int fore /af tadjustment,
adjus tthe head restra int in suc hawaythat it is
as close totheb ackoft he head as possible. Head
restra int (e xamp le of com fort head restra int
on thed rive r's seat) #
Toraise: pulltheh ead restra int upwards into
th er equired position and ensur ethat the
head restra int is engaged.
Onl yusetheh ead restra int in thee ngaged
st ate. #
Tolowe r:push release button 1and slide
th eh ead restra int down wardsi ntot he
re qu ired position and ensur ethat theh ead
re stra int is engaged.
Onl yusetheh ead restra int in thee ngaged
st ate. #
Tomo veforw ards: pushrelease button 2
and pull theh ead restra int forw ards until it
engages in ther equired position. #
Tomo vebackwards: pushrelease button 2
and slide theh ead restra int backwards into
th er equired position.
% Depending on
theh ead restra int model, indi‐
vidual adjustment option smaybe omit ted. Switching
thes eat heating on and off &
WARNING Risk of bu rnsd ue torepeat‐
edly switching on thes eat heating
Re peatedly switching on thes eat heating can
cause thes eat cushion and seat backrest
padding tobecome very hot.
The healt hofpersons wit hlimited temp era‐
tur es ensitivity or alimited ability toreact to
high temp eratures ma ybeaffected or they
ma yevens ufferb urn-lik einjuries. #
Do no trepeatedl yswitc hont he seat
heating. Seats and
stowage 71

TEMPMATIC
overview 1
0082 Setsthet emperature
2 Display
3 0097 Setsthea irflow
4 Ve
hicles with
windshield heating: switches
windshield heating on/off
(/ page99)
5 Vehicles wit hstationary
heater or heater boos ter:
003B switches thes tation‐
ar yh eater or heater boos ter
on/of f(/ pag e101 ) 6
Vehicles wit hrear window
defros ter: 006C switches
re ar wind owdefros ter
on/of f(/ pag e99)
7 0089 Switches air-recircula‐
tion mode on/off
(/ page99)
8 0064 Switches windshield
defrosting on/off
(/ page98)
9 008F Adjusts thea ir distri‐
bution (/ page98)
A 005A Switches theA /C
function on/o ff
( / pag e97)
B /00A4
Vehicles wit ha
dual-zone climat econt rol
sy stem: adjusts ther ear
compartment climat econ‐ trol/
re
ar compartment heating
(indicator lam pflashes)
(/ page97)
% Th
eindicator lamps on theb uttons signal
th at thef unction in question has been activa‐
te d. Climat
econtrol 95