Towing and tow-starting
Important safety notes
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Details on the permissible gross vehicle weightof your vehicle can be found on the vehicleidentification plate (Ypage 297).
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automaticallyin certain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eye for recovery,this could damage the vehicle. If in doubt,recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high,the vehicles could be damaged.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission mayotherwise shift to position ]when youopen the driver's or front-passenger door,which could damage the transmission.
!Make sure that the electric parking brakeis released. If the electric parking brake isfaulty, visit a qualified specialist workshop.
!You may tow the vehicle for a maximumdistance of 30 miles (50 kilometers). A tow-ing speed of 30 mph (50 km/h) must not beexceeded.
For towing distances over 30 miles(50 kilometers), the entire vehicle must beraised and transported.
!When you are tow-starting or towinganother vehicle, its weight must not exceedthe maximum permissible gross weight ofyour vehicle.
It is better to have the vehicle transportedthan to have it towed away.
The automatic transmission must be in posi-tion \\when the vehicle is being towed away.
The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to position Hinthe ignition lock
Rcannot shift the automatic transmission toposition \\
Deactivate the automatic locking featurebefore the vehicle is towed (Ypage 178). Youcould otherwise be locked out when pushingor towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particu-
lar care when removing the rear cover.
Towing and tow-starting263
Breakdown assistance
Z
The brackets for the screw-in towing eye arelocated in the bumpers. They are at the frontand at the rear, behind the covers.
XRemove the towing eye from the vehicle toolkit (Ypage 252).
XPress the mark on cover Cinwards in thedirection of the arrow.
XTake cover Coff the opening.
XScrew in the towing eye clockwise as far asit will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover Cto the bumper and pressuntil it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
The automatic transmission shifts to position ]automatically when you open the driver'sor front-passenger door or when you removethe SmartKey from the ignition lock.
In order to ensure that the automatic trans-mission stays in position \\when towingaway the vehicle, you must observe the follow-ing points:
XSwitch on the hazard warning lamps(Ypage 99).
XTurn the SmartKey to position Hin the igni-tion lock.
On vehicles with KEYLESS-GO, use theSmartKey instead of the Start/Stop button(Ypage 118).
XDepress and hold the brake pedal.
XShift the transmission to position \\.
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position Hin theignition lock.
In order to signal a change of direction whentowing the vehicle with the hazard warninglamps switched on, use the combinationswitch as usual. In this case, only the indicatorlamps for the direction of travel flash. Whenyou reset the combination switch, the hazardwarning flashers start flashing again.
It is important that you observe the safetyinstructions when towing away your vehicle(Ypage 263).
Permitted towing methods
Mercedes-Benz recommends transporting yourvehicle in the case of a breakdown, rather thantowing it away.
When towing away, use a towing rope or atowing bar with both axles on the ground. Donot use any tow bar systems.
Towing the vehicle with the rear axle
raised
!The ignition must be switched off if youare towing the vehicle with the rear axle
raised. Intervention by ESP®could other-wise damage the brake system.
!Vehicles with automatic transmission mustnot be towed with the rear axle raised. Thevehicle/trailer combination may otherwiseswerve or even roll over.
264Towing and tow-starting
Breakdown assistance
Transporting the vehicle
Vehicles with automatic transmission
!When the vehicle is loaded for transport,the front and rear axles must be stationaryand on the same transportation vehicle.Positioning over the connection point of thetransport vehicle is not permitted. The drivetrain may otherwise be damaged.
All vehicles
!You may only secure the vehicle by thewheels, not by parts of the vehicle such asaxle or steering components. Otherwise, thevehicle could be damaged.
The towing eye can be used to pull the vehicleonto a trailer or transporter for transportingpurposes.
XTurn the SmartKey to position Hin the igni-tion lock.
XShift the transmission to position \\.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away byapplying the electric parking brake.
XShift the transmission to position ].
XTurn the SmartKey to position