2019 MERCEDES-BENZ EQC SUV trailer

Mounting dimensions of
the trailer hit ch 1
Fastening points
2 Overhang dimension
3 Rear axle centre line The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry.
Missing values werenot available at the time of
going topress. Model
2
2Over‐
hang dimen‐ sion
EQC 400 4MATIC Pe
rm issible trailer load The
tongue weight is not included in theto wing
capacity. Pe
rm issible trailer loads EQC 400 4MATIC
Bra
ked (at a minimum start-
off gradeability of 8%) 18
00 kg
Braked (at a minimum start-
off gradeability of 12%) 18
00 kg
Unb rake d7 50kg Maximum
tongue weight *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. 518
Tech nical da ta

To
ngue weight EQC 400 4MATIC
Maximum
tongue
we ight 72
kg Pe
rm issible rear axle load during trailer
operation Pe
rm issible axle load EQC 400 4MATIC
Axle load
1700 kg Te
ch nical da ta519

Display messages
Possible causes/consequences and M
MSolutions #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem. #
If necessar y,clean there ar bumper. If the bumper is especially dirty, the sensors in the bumper may be mal‐
functioning.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 250). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Traffic Sign Assist currently
unavailable See Owner's
Manual *T
raffic Sign Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
Traffic Sign Assist inopera-
tive *T
raffic Sign Assist is malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
Speed Limit Assist cur-
rently unavailable See Own-
er's Manual *S
peed Limit Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
Speed Limit Assist inopera-
tive *S
peed Limit Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 539

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Trailer coupling extending… *T
he ball neck will retract/ extend.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear.
ï
Check trailer hitch lock
(white display message) *T
he trailer hitch is not operational during a journey with a trailer. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the drive sy stem. #
Uncouple the trailer and secure it against rolling away. #
Toinitiate a new swivel mo vement, press and hold the button on theta ilgate until the ball neck engages
beneath the bumper (/ page 256). #
When the display message disappears, couple up the trailer and drive on. Display messages and
warning/indicator lamps 551

Display messages
Possible causes/consequences and M
MSolutions &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. If
th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. #
Ifth e ball neck is retracted: toinitiate a new swivel mo vement, press and hold the button on theta ilgate until
th e ball neck engages vertically in the loc ked position and then engages beneath the bumper (/ page 256). #
Ifth e ball neck is extended: press and hold the button on theta ilgate until the ball neck engages beneath the
bumper.
If th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. 552
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
ï Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neutral iis selected. #
Depress the brake pedal. #
Enga gepark position j.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer assi stance forth esteering is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 553

Display messages
Possible causes/consequences and M
MSolutions #
Request service personnel from the operator of thech arging station via the emer gency call button attached to
th ech arging station or the emer gency call numbe rs.
è Charger cable connected *Y
ou cannot pullaway while thech arging cable is connec ted.
á Towing not permitted See
Owner's Manual *T
he drive sy stem is malfunctioning. #
Have theve hicle transpor ted only using a transpor ter or trailer (/ page 482).
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acou stic vehicle warning sy stem) is malfunctioning. Nodriving noises are being produced. As
a re sult, your vehicle may not be heard by otherroad users in cer tain situations. #
Drive with particular care. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 559