
SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin- ity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile phone
or another SmartKey
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the Smart-
Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey in the trunk. Otherwise, the SmartKey may not be detected, e.g. when
starting the engine using the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle.
This occurs, for example:
R when starting the engine
R while driving
R when using the trunk lid unlocking sensor
R when the external door handles are touched
R during convenience closing SmartKey functions
0043
0037 Locks the vehicle
0044 0054 Opens the trunk lid
0087 0036 Unlocks the vehicle
X To unlock centrally: press the0036button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again
R the anti-theft alarm system is armed again.
X To lock centrally: press the0037button.
The SmartKey centrally locks and unlocks the
doors, the glove box and the fuel filler flap.
The turn signals flash once when unlocking and three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
multimedia system; see the Digital Operator's
Manual.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark 66
SmartKeyOpening and closing

after the vehicle is unlocked with the SmartKey.
Information on activating and deactivating the
locator lighting can be found in the Digital Oper-
ator's Manual.
X To open the trunk lid: press and hold the
0054 button until the trunk lid opens. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (Y page 112).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the 0037 button on the SmartKey.
The driver's door and the door at which the han- dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example:
R when starting the engine
R while driving
R when using the remote trunk lid opening sen-
sor
R when the external door handles are touched
R during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor surface 0043
or 0044.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface 0044for an extended
period.
Further information on the convenience clos-
ing feature (Y page 78).
Deactivating and activating If you do not intend to use the vehicle for a lon-
ger period of time, you can deactivate KEYLESS-
GO. The SmartKey will then use very little power, thereby conserving battery power. For the pur-
poses of activation/deactivation, the vehicle
must not be nearby.
X To deactivate: press the0037button on the
SmartKey twice in rapid succession.
The indicator light on the SmartKey flashes
twice briefly then one long flash, then KEY-
LESS-GO is deactivated (Y page 69).
X To activate: press any button on the Smart-
Key.
or X Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart- Key in the vehicle (Y page 112). SmartKey
67Opening and closing Z

Problem
Possible causes/consequences and
0050
0050Solutions KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of the
SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The engine cannot be
started using the Smart-
Key. the on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 255).
or
X Jump-start the vehicle (Y page 256).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 69) and replace it if necessary
(Y page 69).
If this does not work: X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
71Opening and closing Z

!
Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! During a cold start with low engine oil tem-
peratures (below 32 ‡) (0 †), the maximum
engine speed is restricted in order to protect
the engine. To protect the engine and main-
tain smooth engine operation, avoid driving at full throttle when the engine is cold. Key positions
Start/Stop button General notes
All vehicles are equipped with a Start/Stop but-
ton.
The Start/Stop button is located in the center
console and is illuminated when the vehicle is
unlocked.
The SmartKey must be in the vehicle.
Pressing the Start/Stop button several times in succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
If there is a SmartKey in the ignition lock, this
takes precedence over the KEYLESS-GO start
function.
To start the vehicle without actively using the
SmartKey:
R the SmartKey must be in the vehicle
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 67)Do not keep the SmartKey:
R with electronic devices, e.g. a mobile phone
or another SmartKey
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey remote control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the driver's door (Y page 72), you can con-
tinue to start the engine with the Start/Stop
button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
(Y page 200).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can now
activate the windshield wipers, for example. If you press Start/Stop button 0043twice in this 110
DrivingDriving and parking

Specifying and sending the destination
address
X Go to the website http://maps.google.com
and enter a destination address into the entry
field.
X To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select "Send to vehicle" and then
"Mercedes-Benz", the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
X Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 111).
The transmitted destination address is loaded into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you have multiple Mercedes-Benz vehicles
with mbrace and active mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles. Vehicle remote opening You can use the vehicle remote unlocking if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can then be unlocked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately unlocked
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be unlocked
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail- able and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if the relevant mobile phone network is available
and a data connection is possible.
X Contact the following service hotlines: Features
227Stowage and features Z

Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you switch on the ignition, the Doors Locked
Doors Locked
Remotely Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X Forward this number to the Mercedes-Benz
Customer Assistance Center along with your
PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, mbrace automatically
notifies the Mercedes-Benz Customer Assis-
tance Center.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The
Roadside Assistance Connected
Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request Requestfor
forVehi‐
Vehi‐
cle Diagnostics Received Start vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? cle diagnostics? message appears in the
display.
X Press the Yes
Yesbutton to confirm the message.
X If the Vehicle Diagnostics Please
Vehicle Diagnostics Please
Start Ignition
Start Ignition message appears: turn the
SmartKey to key position 0048in the ignition
lock (Y page 111).
X If the Please follow the instructions
Please follow the instructions
received
received by
byphone
phone and
andmove
move your
yourvehi‐
vehi‐
cle to a safe position.
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐ Vehi‐
cle Diagnostics Active
cle Diagnostics Active message.
If you select Cancel
Cancel, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
Sending
vehicle diagnostics data. (Voice con‐
vehicle diagnostics data. (Voice con‐
nection may be interrupted during nection may be interrupted during
data data transfer)
transfer) message appears. The vehicle
data can now be sent.
X Press the OK
OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐ Vehicle Diagnostics: Transfer‐
ring Data...
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(Y page 29). 228
FeaturesStowage and features

Garage door remote control
0083is not included
with the integrated garage door opener.
X Select SmartKey position 0048with the Start/
Stop button (Y page 111).
X Select one of buttons 0044to0085 to use to con-
trol the garage door drive.
X To start programming mode: press and
hold one of buttons 0044to0085 on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp 0043lights up yellow.
Indicator lamp 0043lights up yellow as soon as
button 0044,0087or0085 is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp 0043will only light up
yellow after ten seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow.
X To program the remote control: point
garage door remote control 0083towards but-
tons 0044to0085 on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
X Press and hold button 0084on remote control
0083 until indicator lamp 0043lights up green.
When indicator lamp 0043lights up green: pro-
gramming is finished.
When indicator lamp 0043flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code (Y page 232).
X Release button 0084on remote control 0083for
the garage door drive system.
If indicator lamp 0043lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
0083 and the rear-view mirror.
The required distance between remote con-
trol 0083and the integrated garage door opener
depends on the garage door drive system. Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 231).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, e.g. under "Program-
ming additional remote controls", before carry-
ing out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate.
X Select SmartKey position 0048with the Start/
Stop button (Y page 111).
X Get out of the vehicle.
X Press the programming button on the door
drive unit.
You now have 30 seconds to initiate the next
step.
X Get into the vehicle.
X Press previously programed button 0044,0087
or 0085 on the integrated garage door opener
repeatedly until the door closes.
The rolling code synchronization is then com- plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break" (or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is not recognized during programming. Comparable
with Canadian law, some U.S. garage door open-
ers also feature a "break". 232
FeaturesStowage and features

Proceed as follows:
R if you live in Canada.
R if you have difficulties programming the
garage door opener (regardless of where you
live) when following the programming steps.
X Press and hold one of buttons 0044to0085 on the
integrated garage door opener.
After a short time, indicator lamp 0043lights up
yellow.
X Release the button.
Indicator lamp 0043flashes yellow.
X Press button 0084of garage door remote con-
trol 0083for two seconds, then release it for two
seconds.
X Press button 0084again for two seconds.
X Repeat this sequence on button 0084of remote
control 0083until indicator lamp 0043lights up
green.
When indicator lamp 0043lights up green: pro-
gramming is finished.
When indicator lamp 0043flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
X Release button 0084of remote control 0083of the
garage door drive.
When indicator lamp 0043lights up red: repeat
the programming process for the correspond- ing button on the rear-view mirror. When
doing so, vary the distance between remote
control 0083and the rear-view mirror.
The required distance between remote con-
trol 0083and the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming If you are experiencing problems programming
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
R Check the transmitter frequency used by
garage door drive remote control 0083and
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control 0083for the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which operate in the frequency range of 280 to
433 MHz.
R Replace the batteries in garage door remote
control 0083. This increases the likelihood that
garage door remote control 0083will transmit a
strong and precise signal to the integrated
garage door opener.
R When programming, hold remote control 0083
at varying distances and angles from but-
tons 0044to0085 which you are programming. Try
various angles at a distance between 2and
8 inches (5to 20 cm) or at the same angle but at varying distances.
R If a further remote control 0083is available for
the same garage door drive, repeat the same
programming steps with this remote control
0083. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control 0083.
R Note that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
button 0084on remote control 0083again before
transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of the garage door system remote control. Please also
read the operating instructions for the garage
door system.
X Select key position 0048with the Start/Stop
button (Y page 111).
X Press button 0044,0087or0085 which you pro-
grammed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp 0043lights up green.
Garage door system with a rolling code: indi-
cator lamp 0043flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp 0043lights up yellow.
X Press button 0044,0087or0085 again if necessary. Features
233Stowage and features Z