2019 HONDA CR-V Owner's Manual (in English)

327Continued
Features
Audio Error Messages
iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:Models with color audio system
*2:Models with Display Audio
Error MessageSolution
USB Error*1, *2Appears when there is a problem with th e audio system. Check if the device is
compatible with the audio system.
The connected USB device has a problem.
See Owner’s Manual*2
Appears when an incomp atible device is connected. Disconnect the device. Then turn
the audio system off, and turn it on again. Do not reconnect the device that caused the
error.
Unsupported Ver*1
Unsupported Version*2Appears when an unsupported iPod is connecte d. If it appears when a supported iPod
is connected, update the iPod software to the newer version.
Connect Retry*1, *2Appears when the system does not ackn owledge the iPod. Reconnect the iPod.
Unplayable File*1, *2Appears when the files in the USB flash driv e are copyright protected or an unsupported
format. This error message appears for about three seconds, then plays the next song.
No Song*1
No Data*2
Appears when the iPod is empty.
Appears when the USB flash drive is empty or there are no MP3, WMA, AAC, or WAV
*1
files in the USB flash drive.
Check that compatible files are stored on the device.
Unsupported*1, *2Appears when an unsupported device is co nnected. If it appears when a supported
device is connected, reconnect the device.
iPod
USB flash drive
iPod and USB flash drive
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uuAudio Error Messages uiPod/USB Flash Drive
Features
*1:Models with color audio system
Error MessageSolution
Device No Response*1Appears when the system does not communicate with a conn ected device. If it appears
when a device is connected, contac t your place of device purchase.
HUB Unsupported*1Appears when only a HUB is connected. If it appears, connect a USB flash drive to the
HUB.
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uuAudio Error Messages uPandora®*
Continued
Features
Pandora ®*
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
No Device ConnectedAppears when no de vice is connected.
Check the Bluetooth® and USB connection.
No DataAppears when no data is available with Pandora ® activated.Reboot
the app and reconnect the device.
To begin listening, select a st ation from the stations list.Appears when any station is not se lected. Select a station from the
station list on the device.
PANDORA App version is not supported.Appears when Pandora ® version is not supported. Update Pandora ®
to the latest version.
No stations found. Please create a station.Appears when there is no station list on the device. Use the device to
create a station.
PANDORA system maintenance.Appears when the Pandora ® server is in maintenance. Try again later.
Unable to play PANDORA. When stopped, log-in to
PANDORA.Appears you do not log in to Pandora ®. Log in to Pandora®.
There is no internet connectivity on the phone.Appears when the network is deteriorated. Move the vehicle and
check the reception of the signal.
Unable to play PANDORA. Please try again later.
Appears when the sending the data is failed for ten times and the
device may have a malfunction. Try again later. Move the vehicle and
check the reception of the signal.
Models with color audio system
* Not available on all models
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uuAudio Error Messages uPandora®*
Features
Error MessageSolution
PANDORA is unable to play music in this country.Appears when the vehicle is in the re stricted area to listen the music.
Move the vehicle and check th e reception of the signal.
USB Error. Please check owners manual.
Appears when an incompatible devi ce is connected. If there is any
problem with the connected device itself, the audio system may not
be able to detect it. Contact a dealer.
Error MessageSolution
To begin listening, select a station from the Stations list.Appears when there is no station list on the device. Use the device
to create a station.
Unable to rate track. Please try again.
Skip limit reached.Appears when you try to skip a song or select Like /Dislike over the
predetermined number of times in an hour.
Unable to play PANDORA. Please try again later.
Unable to retrieve a track explan ation. Please try again later.
Unable to create bookmark. Please try again later.
Appears when the commanded opera tion fails. Try again later.
No DataAppears when no data is available with Pandora ® activated. Reboot
the app and reconnect the device.
PANDORA App version is not supported.Appears when Pandora ® version is not supported. Update Pandora ®
to the latest version.
Unable to complete the operation. Please try again later.Appears when the Pandora® server is in maintenance. Try again
later.
Models with Display Audio
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uuAudio Error Messages uAndroid/Apps
Features
Android/Apps
If an error occurs while using the audio system or apps, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:****part is variable characters, and will change depending upon where an error
occurs.
Error MessageSolution
Unable to connect Pandora. When stopped, check your
mobile phoneAppears when Pandora ® is unable to play music. Check your device.
Appears when Pandora ® app is not installed on your device. Install
Pandora ® app to your device.
Error Message*1Solution
Unfortunately, **** has
stopped.Error has occurred within app, select OK on the screen to close the app.
**** is not responding.
Would you like to close it?
App is not responding.
Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data
Reset .
2Defaulting All the Settings P. 381
Models with Display Audio
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Features
General Information on the Audio System
SiriusXM® Radio Service*
1. You need your radio ID ready before regist ering for subscription. To see the ID on
the screen, select Channel 0.
2. Have your radio ID ready, and either call SiriusXM ® or visit the SiriusXM ® website
to subscribe.
Switch to the SiriusXM ® mode by using the ENTER button on the steering wheel, or
through the audio/information screen, and stay in this mode for about 30 minutes
until the service is activated. Make sure yo ur vehicle is in an open area with good
reception.
Channel Not Subscribed:
You are not subscribed to the channel selected.
Subscription Update:
SiriusXM ® radio is receiving information update from the network.
Channel Not Available:
No such channel exists, or the artist or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Antenna Disconnected:
The SiriusXM ® antenna is disconnected. Contact a dealer.
■Subscribing to SiriusXM ® Radio
■Receiving SiriusXM® Radio
■SiriusXM® Radio Display Messages
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•U.S.: SiriusXM ® Radio at
www.siriusxm.com/subscribenow
or 1-866-635-2349
•Canada: SiriusXM ® Canada at
www.siriusxm.ca/subscribe-now
or 1-877-209-0079
1 Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite rece ption interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
•In a location with an obstruction to the south of
your vehicle.
•In tunnels
•On the lower level of a multi-tiered road
•Large items carried on the roof rack
* Not available on all models
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uuGeneral Information on the Audio System uCompatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone , and USB Flash Drives
*1:Models with Display Audio
•A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, AAC, or WAV
* formats may be unsupported.
■iPod and iPhone Model Compatibility
Model
iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation) released between 2005 and 2012
iPod touch (1st to 5th generation) released between 2007 and 2012
iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4S/iPhone 5/iPhone 5c*1/iPhone 5s*1
■USB Flash Drives
1iPod and iPhone Model Compatibility
This system may not work with all software versions
of these devices.
1USB Flash Drives
Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.
* Not available on all models
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
Honda App License Agreement
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (T HIS “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR
OPERATED BY AMERICAN HONDA MOTOR CO. INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HO NDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND
ITS AFFILIATES AND DESIGNATED AGENTS. TH E SERVICES ARE OWNED (OR LICENSED), PROV IDED, AND/OR OPERATED BY HONDA OR A
THIRD-PARTY SERVICE PROVIDER (A “PROVIDER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A. Description of the Software. The SOFTWARE includes the softwar e, firmware and the like, installed and executing on your VEHICLE
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The
SOFTWARE allows you to access and use a va riety of SERVICES, including but not limited to: (a) HONDA applications, services, and content
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applications, services, and content provided throu gh
the SOFTWARE (together, “PROVIDER SERVICES” ), each of which may provide access to various information, media, content, and services.
B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclusi ve, limited, and revocable license to use the SOFTWARE and SERVICES solely (a)
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), or a
DEALER and (c) as permitted under the terms of this AGREEMENT.
2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Installation, activation, or use of HONDA
SERVICES may require your consent to additi onal terms, conditions, and privacy policies applicable to those HONDA SERVICES (the
“HONDA TERMS”). You acknowledge a nd agree that any collection, use, sharing of data generated by your VEHICLE or your use of your
VEHICLE, and your use of the HONDA SERVI CES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be
specifically applicable to such HONDA SERVI CES or data generation. The HONDA SERVICES may collect, use, and share such data whi le
you are using the SOFTWARE.
■END USER LICENSE AGREEMENT
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