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343
uuSurround View Camera*uCustomized Surround View Camera System
Other Features
• Default Camera Mode in Forward : Sets which screen to display when the
Surround View Camera System is turned on while the vehicle is moving forward.
Front ground view
Last Used
Front blind view
Side view
• Default Camera Mode in Reverse: Sets which screen to display when the
Surround View Camera System is turned on while the vehicle is backing up.
Rear ground view
Last Used
Rear normal view
Rear wide view
• Show Camera When Decelerating : Sets whether to automatically return the
display to the camera view screen when the vehicle speed is reduced to lower
than 7 mph (12 km/h).
On
Off
• Clear Parking Guidance Automatically : Sets whether to automatically turn the
display of the parking guide lines off or not.
On : Displays the parking guide lines.
Off : Disables the feature.
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Other Features
Troubleshooting
Backing up using the parking guide lines
Vehicle positionCauseSolutionReference page
Turns too big.Did you turn the steering wheel
before the initial positioning guide
enters the parking space?• Stop the vehicle and turn the
steering wheel when the initial
positioning guide comes to the
center of parking space.2 Backing Up The
Vehicle into a
Parking Space
Marked with
Parking Lines
P. 328
Did you turn the steering wheel
before the stee ring position
alignment guide enters the parking
space while backing up?• Stop the vehicle and turn the
steering wheel when the steering
position alignment guide fits in the
parking space.
Did you fully turn the steering wheel while
backing up?• Fully turn the steering wheel when steering.
Turns too short.Did you turn the steering wheel
after the initial positioning guide
comes outside of the parking space?• Stop the vehicle and turn the
steering wheel when the initial
positioning guide comes to the
center of the parking space.
Did the steering pos ition alignment
guide come off of the parking space
while backing up?• Stop the vehicle and turn the
steering wheel when the steering
position alignment guide fits in the
parking space.
The projection line is off.-• The position is automatically corrected after
continuing to drive for a short amount of time.
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uuTroubleshooting uParallel-parking using the parking guide lines
Other Features
Parallel-parking using the parking guide lines
Vehicle positionCauseSolutionReference page
Too deep.Did the steering position alignment
guide come off of the curbside line
of the parking space while backing
up?• Stop the vehicle and turn the
steering wheel when the steering
position alignment guide overlaps
with the curbside line of the parking
space.2 Parallel Parking
the Vehicle
into a Parking
Space Marked
with Parking
Lines P. 332
Did you fully turn th e steering wheel while
backing up?• Fully turn the steeri ng wheel when steering.
Too shallow.Did you turn the steering wheel
before the steering position
alignment guide overlaps with the
curbside line of the parking space
while backing up?• Stop the vehicle and turn the
steering wheel when the steering
position alignment guide overlaps
with the curbside line of the parking
space.
Too close to the vehicle in front.Did you turn the steering wheel
when the initial pos itioning guide is
outside of the parking space?• Stop the vehicle and turn the
steering wheel when the initial
positioning guide comes to the
corner of the parking space.
Too close to the vehicle behind.Was the initial positioning guide
inside of the parking space?• Stop the vehicle and turn the
steering wheel when the initial
positioning guide comes to the
corner of the parking space.
Did you fully turn th e steering wheel while
backing up?• Fully turn the steeri ng wheel when steering.
The projection line is
off.-• The position is automa tically corrected after
continuing to drive for a short amount of time.
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346
uuTroubleshooting uAbout camera view image
Other Features
About camera view image
ConditionCauseSolutionRefer to:
Camera view images
are hard to see.The images may not be displayed clearly when:
• At night, in rainy condition, and a dark
location.
• The camera lens has insects, moist, or
debris stuck to the camera lens.
• The camera lens is scratched.
• The temperature of the camera is high.
• Strong light such as the sun’s light shines on the camera.
*1
• When light shines on the camera in a dark location.
*1: When strong light shines on the camera, halation which fogs around
the light source or smearing which
creates the streaks of the light may
occur.
• When the camera view image is not clearly
displayed due to weather conditions, etc,
visually confirm the safety using mirrors.-
Camera view images
are not clear.If the camera lens is dirty, clear images are not
displayed.• When the camera lens is dirty, wipe off the dirt, debris, and the like using water, mild
detergent, or glass cleaner.
• Never use any benzine, thinner, or polishing
powder such as cleanser. It will cause damage
to the lens.-
Camera position is
shifted.The camera body or it s surrounding parts have
been subject to some seve re impact or pressure.• Do not have any severe impacts or pressures on
the camera body or its surrounding parts.
• In case of being subject to an impact, stop
using the camera and contact a dealer.-
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347
Troubleshooting
Troubleshooting................................... 348
Map, Voice, Entering Destinations ........ 348
Traffic .................................................. 350
Guidance, Routing ............................... 351
Update, Coverage, Map Errors ............. 353
Display, Accessories.............................. 353
Miscellaneous Questions ...................... 353
Surround View Camera
*...................... 354
Error Messages ...................................... 355
Navigation System ................................ 355
CD Player ............................................. 356
Hard Disk Drive (HDD) Audio ................ 357
iPod/USB Flash Drive............................. 358
Pandora ®............................................. 359
Surround View Camera
*...................... 361
* Not available on all models
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348
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed
every time I start the vehicle.This is normal. The Startup Confirmati on screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time and the top screen of
the last mode is displayed.
The navigation system reboots by itself
(returns to the opening screen).A reboot can be caused by extreme temperatures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a
dealer.
How do I specify a de stination when an
entered city or street could not be found?●Try entering the street first. Some cities are lumped in with a major metro area.
In rural “unverified” areas or new subdivisions, streets may be missing or only
partially numbered.
●Try selecting the destination directly from the map.
2 Select using Map P. 136
How do I delete Personal Addresses,
Previous Destinations, or the Home Address?1.Press the SETTINGS button. Select Navigation Settings > Personal Info to
display the types of information.
2. Select the type of address to delete.
2 Address Book P. 38
2 Home Address P. 44
2 Previous Destination P. 46
I cannot hear the navigation system voice.1.Press the SETTINGS button. Select System Settings > Feedback and check
that Guidance Volume is not set to 0.
2. Select System Settings > Voice Reco. and set Voice Prompt to On.
Why is Call grayed out on the Calculate
Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
2 Bluetooth ® HandsFreeLink ® P. 264
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349
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as po ssible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
I cannot give voice commands.Make sure you pressed at the Startup Confirmation screen.
2Start-up P. 20
I cannot select an option using the Interface
Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over
to proceed.
The navigation system pronunciation of
street names in the guidance command or
destination address sounds strange.The basic guidance phrases use a studio-recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard bri ghtness control is not set to maximum.
2. Press the SETTINGS button. Select Navigation Settings > Map > Color
(Night) .
2Color P. 69
The screen is dark when I drive during the
day.Press the SETTINGS button. Select Navigation Settings > Map > Color (Day) .
2Color P. 69
How do I change or remove my PIN?1.Press the SETTINGS button. Select Navigation Settings > Personal Info > PIN
Number > Address Book PIN or Go Home PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2 PIN Numbers P. 45
I have forgotten my PIN. How do I reset the
PIN for Home or the PIN for personal
addresses?A dealer must reset the PIN for you.
ProblemSolution
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uuTroubleshooting uTraffic
Troubleshooting
Traffic
*1: Canadian models
ProblemSolution
Traffic information is missing or is not displaying
properly. What is wrong?●Check that the traffic status indicato r is available on the map screen.
2Traffic Information*/AcuraLink Real-Time TrafficTM* P. 14●Check that the traffic icons are turned on.
2Showing Icons on Map P. 67●Check the AcuraLink® subscription status.*1
2AcuraLink ® P. 308●There may be a temporary technical prob lem in your metropolitan area. Call
Acura Client Relations to see if there is an outage.
2 Acura Client Relations Contact Information P. 368●If the situation persists, see your Acura dealer for assistance.●AcuraLink® is not available in Alaska, Ha waii, Puerto Rico, and Mexico.
The navigation system sometimes provides a detour
route when I am driving a route on the freeway/
highway.If Traffic Rerouting is set to On, the navigation system provides a detour route
to your destination only if it can find a si gnificantly faster route than the original
one.
2 Traffic Rerouting P. 54
The navigation system routes me to an exit and an
alternate freeway/highway with unknown flow
speeds or surface streets.The navigation system predicts which r oute should be faster based on freeway/
highway congestion along your route. Us e your own experience to determine
whether the alternate route would be faster.
How can I ignore the detour route and return to the
original route?Press the SETTINGS button. Select Navigation Settings > Routing, and set
Traffic Rerouting to Off .
2Traffic Rerouting P. 54
* Not available on all models
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