2018 Ram ProMaster User Guide

CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop
the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer
drops back into the normal range. If the
pointer remains on HOT (H), and you hear
continuous chimes, turn the engine off
immediately and call for service.
GEAR SELECTOR OVERRIDE (GASOLINE
ENGINE ONLY)
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position,
you can use the following procedure to tem-
porarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool,remove the gear selector override access
cover which is located below the gear
selector. 4. Press and maintain firm pressure on the
brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the
override release lever forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand,
or snow, it can often be moved using a rock-
ing motion. Turn the steering wheel right and
left to clear the area around the front wheels.
Shift back and forth between DRIVE and
REVERSE, while gently pressing the accel-
erator. Use the least amount of accelerator
pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing
the engine. NOTE:
Vehicles with diesel engine (automated
manual transmission) cannot be rocked in
this manner, because the transmission will
not allow shifts between forward and RE-
VERSE gears while the wheels are turning.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure dur-
ing prolonged efforts to free a stuck ve-
hicle.
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NOTE:
Push the "ESC Off" switch, to place
the Electronic Stability Control (ESC)
system in "Partial Off" mode, before
rocking the vehicle. Refer to “Electronic
Brake Control System” in “Safety” in the
Owner’s Manual at www.mopar.com/
en-us/care/owners-manual.html (U.S. Resi-
dents) or www.owners.mopar.ca (Canadian
Residents) for further information. Once the
vehicle has been freed, push the "ESC Off"
switch again to restore "ESC On" mode.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
speeds may cause damage, or even failure,
of the axle and tires. A tire could explode
and injure someone. Do not spin your
vehicle's wheels faster than 30 mph
(48 km/h) or for longer than 30 seconds
continuously without stopping when you
are stuck and do not let anyone near a
spinning wheel, no matter what the speed.
CAUTION!
• When “rocking” a stuck vehicle by shift-ing between DRIVE and REVERSE, do
not spin the wheels faster than 15 mph
(24 km/h), or drivetrain damage may
result.
• Spinning the wheels too fast may lead to
transmission overheating and failure. It
can also damage the tires. Do not spin
the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting
occurring).
IN CASE OF EMERGENCY
120

TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing Condition Wheels OFF The GroundALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in
NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL
BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion.”
If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
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Automatic Transmission
The manufacturer recommends towing your
vehicle with all four wheelsOFFthe ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) un-
der the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km),
tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equip-
ment with the front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System. Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Enhanced Accident Response System
(EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
under certain crash or near crash-like situa-
tions, such as an air bag deployment or hit-
ting a road obstacle.
Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Event Data Recorder (EDR).
IN CASE OF EMERGENCY
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SERVICING AND MAINTENANCE
SCHEDULED SERVICING —
GASOLINE ENGINE.............124
Maintenance Plan .............125
Heavy Duty Use Of The Vehicle ......128
SCHEDULED MAINTENANCE —
DIESEL ENGINE...............128
Maintenance Plan —
Diesel Fuel Up To B5 Biodiesel ......128
Additional Maintenance —
B6 To B20 Biodiesel ............131
ENGINE COMPARTMENT .........132
3.6L Engine.................132
3.0L Diesel Engine .............133
RAISING THE VEHICLE ...........134 TIRES
.................... .134
Tire Safety Information..........134
Tires — General Information .......142
Tire Types ...................146
Spare Tires — If Equipped .........147
Wheel And Wheel Trim Care .......149
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES . . . .150
Treadwear...................150
Traction Grades ...............151
Temperature Grades .............151
SERVICING AND MAINTENANCE
123

SCHEDULED SERVICING — GASOLINE
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched-
uled oil change. If a scheduled oil change is
performed by someone other than your autho-
rized dealer, the message can be reset byreferring to the steps described under “Instru-
ment Cluster Display” in “Getting To Know
Your Instrument Panel” in your Owner’s
Manual on
www.ramtrucks.com/en/owners/
manuals for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
twelve months or 350 hours of engine run
time, whichever comes first. The 350 hours
of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles
(6,500 km) or 350 hours of engine run time
if the vehicle is operated in a dusty and off
road environment or is operated predomi-
nately at idle or only very low engine RPM’s.
This type of vehicle use is considered Severe
Duty. Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering and fill as needed
• Check function of all interior and exterior lights
SERVICING AND MAINTENANCE
124

Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance plan on the follow-
ing pages for the required maintenance inter-
vals.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
• Change oil and filter.
• Rotate the tires. Rotate at the first sign of
irregular wear, even if it occurs before the oil
indicator system turns on.
• Inspect battery and clean and tighten ter- minals as required.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
125

Mileage or time passed (whichever comesfirst)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X
Inspect front suspension, tie rod ends, boot
seals, and replace if necessary. XXX X X X X
Inspect the brake pads, replace as neces-
sary. XXX X X X X
Additional Maintenance
Replace engine air filter. X X X X X
Replace cabin/air conditioning filter. X X X X X X X
Replace Brake Fluid every two years. * X X X X X X X
Replace spark plugs. ** X
Flush and replace the engine coolant at
10 years or 150,000 miles (240,000 km)
whichever comes first. XX
Change automatic transmission fluid and
filter. XX
Inspect and replace PCV valve if necessary. X
* The brake fluid change interval is time
based only, mileage intervals do not apply.** The spark plug change interval is mile-
age based only, yearly intervals do not
apply.
SERVICING AND MAINTENANCE
126