2018 Ram ProMaster User Guide

•Play artist Beethoven; Play albumGreatest
Hits; Play song Moonlight Sonata; Play
genre Classical
TIP: Press the Browse button on the touch-
screen to see all of the music on your iPod or
USB device. Your Voice Command must
match exactly how the artist, album, song
and genre information is displayed.
Phone
Making and answering hands-free phone
calls is easy with Uconnect. When the Phone-
book button is illuminated on your touch-
screen, your system is ready. Visit UconnectPhone.com to check mobile
device and feature compatibility and to find
phone pairing instructions.
Push the Phone VR button
or Phone
button
(if enabled). After the beep, say
one of the following commands:
• “Call” John Smith
• “Dial” 123-456-7890 and follow the sys-
tem prompts
• “Redial” (call previous outgoing phone
number)
• “Call back” (call previous incoming phone
number)
TIP: When providing a Voice Command, push
the VR button
or Phone button(if
enabled) and say “Call”, then pronounce the
name exactly as it appears in your phone
book. When a contact has multiple phone
numbers, you can say “CallJohn Smith
work”.
Voice Text Reply
Uconnect will announce incomingtext mes-
sages. Push the VR button
or Phone
button
(if enabled) and say “Listen.”
(Must have compatible mobile phone paired
to Uconnect system.)
1. Once an incoming text message is read to you, push the VR button
or Phone
button
(if enabled). After the beep,
say: “Reply”
2. Listen to the Uconnect prompts. After the beep, repeat one of the pre-defined mes-
sages and follow the system prompts.
Uconnect 3/3 NAV Media
Uconnect 3/3 NAV With 5–inch Display Phone
183

TIP:Your mobile phone must have the full
implementation of the Message Access Pro-
file (MAP) to take advantage of this feature.
For details about MAP, visit
UconnectPhone.com. Apple iPhone iOS6 or
later supports reading incomingtext mes-
sages only.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Ye s . Stuck in traf-
fic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5
20, 25, 30,
45, 60> min- utes late.
Call me.
Are you there
yet?
I’ll call you later. I need direc-
tions. See you in 5
20, 25, 30, 45, 60> of minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.
NOTE:
Only use the numbering listed, otherwise the
system does not transpose the message.
Additional Information
© 2017 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered trade-
marks and Mopar Owner Connect is a trade-
mark of FCA US LLC. Android is a trademark
of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio
Inc.
Uconnect System Support:
• U.S. residents visit DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day
7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
MULTIMEDIA
184

CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE........186
FCA US LLC Customer Center .......186
FCA Canada Inc. Customer Center . . . .186
In Mexico Contact ..............186
Puerto Rico And U.S. Virgin Islands . . .186
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ......186
Service Contract ..............187
REPORTING SAFETY DEFECTS ......187
In The 50 United States And
Washington, D.C...............187
In Canada ...................188
PUBLICATION ORDER FORMS ......188
CUSTOMER ASSISTANCE
185

IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an autho-
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most con-
cerned that you get prompt and high quality
service. The manufacturer's authorized dealer
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
• If for some reason you are still not satisfied,talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
• If an authorized dealer is unable to resolve the concern, you may contact the manufac-
turer's customer center. Any communication to the manufacturer's
customer center should include the following
information:
• Owner's name and address
• Owner's telephone number
(home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin
Islands
Customer Service Chrysler International Ser-
vices LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
Customer Assistance For The
Hearing Or Speech Impaired
(TDD/TTY)
To assist customers who have hearing diffi-
culties, the manufacturer has installed spe-
cial TDD (Telecommunication Devices for the
CUSTOMER ASSISTANCE
186

Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who
has access to a TDD or a conventional tele-
typewriter (TTY) in the United States, can
communicate with the manufacturer by dial-
ing 1-800-380-CHRY.
Canadian residents with hearing difficulties
that require assistance can use the special
needs relay service offered by Bell Canada.
For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to con-
nect with a Bell Relay Service operator.
Service Contract
You may have purchased a service contract
for a vehicle to help protect you from the high
cost of unexpected repairs after the manufac-
turer's New Vehicle Limited Warranty expires.
The manufacturer stands behind only the
manufacturer's service contracts. If you pur-
chased a manufacturer's service contract,
you will receive Plan Provisions and an Owner
Identification Card in the mail within three
weeks of the vehicle delivery date. If you have
any questions about the service contract, call
the manufacturer's Service Contract NationalCustomer Hotline at 1-800-521-9922 (Ca-
nadian residents, call (800) 465-2001 Eng-
lish / (800) 387-9983 French).
The manufacturer will not stand behind any
service contract that is not the manufactur-
er's service contract. It is not responsible for
any service contract other than the manufac-
turer's service contract. If you purchased a
service contract that is not a manufacturer's
service contract, and you require service after
the manufacturer's New Vehicle Limited War-
ranty expires, please refer to the contract
documents, and contact the person listed in
those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be
pleased with their sincere efforts to resolve
any warranty issues or related concerns.
WARNING!
Engine exhaust (internal combustion en-
gines only), some of its constituents, and
certain vehicle components contain, or
emit, chemicals known to the State of
California to cause cancer and birth de-
fects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles
and certain products of component wear
contain, or emit, chemicals known to the
State of California to cause cancer and
birth defects, or other reproductive harm.
REPORTING SAFETY DEFECTS
In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should im-
187

mediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying FCA
US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in in-
dividual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Av-
enue, SE., West Building,Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian government should contact
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
• You can purchase a copy of the Owner's
Manual, Navigation/Uconnect Manuals or
Warranty Booklet. United States customers
may visit the Ram Truck Contact Us page at
www.ramtrucks.com scroll to the bottom of the page and select the “Contact Us” link,
then select the “Owner’s Manual and Glove
Compartment Material” from the left
menu. You can also purchase a copy by
calling 1-866-726-4636 (U.S.) or
1-800-387-1143 (Canada).
• Replacement User Guide kits or, if you prefer, additional printed copies
of the Owner's Manual, Warranty Booklet
or Radio Manuals may be purchased
by visiting www.techauthority.com or
by calling 1-800-890-4038 (U.S.) or
1-800-387-1143 (Canada). Visa, Master
Card, American Express and Discover or-
ders are accepted.
NOTE:
• The Owner's Manual and User Guide elec- tronic files are also available on the
Chrysler, Jeep, Ram Truck, Dodge and SRT
websites.
• Click on the “Owners” tab, select “Owner And Service Manuals”, then select your
desired model year and vehicle from the
drop down lists.
CUSTOMER ASSISTANCE
188

Accessories..................160
Mopar ...................160
Adding Fuel ..................92
Additives, Fuel ................92
AirBag .....................56 Air Bag Operation .............57
Air Bag Warning Light ..........55
Enhanced Accident Response . . . .122
Event Data Recorder (EDR) ......122
If A Deployment Occurs .........61
Maintaining Your Air Bag System . . .63
Side Air Bags ...............58
Transporting Pets ............69
Air Bag Light ............34, 55, 70
Air Bag Maintenance .............63
Air Conditioning Filter ............24
Air Conditioning, Operating Tips ......23
Air Pressure, Tires ..............143
Antifreeze (Engine Coolant) ........155
Anti-Lock Warning Light ...........39
Automated Manual Transmission ......81
Fluid Type ................159
Automatic Transmission Fluid Type ................157 Back-Up
....................91
Back-Up Camera ...............91
Battery .....................35
Charging System Light .........35
Belts, Seat ...................70
B-Pillar Location ..............139
Brake Fluid ..............157, 159
Brake System Warning Light ...............34
Bulb Replacement .............100
Bulbs, Light ...............72, 100
Camera .....................91
Capacities, Fluid ..............155
Caps, Filler Fuel ....................91
Oil (Engine) ...............132
Carbon Monoxide Warning ..........69
Changing A Flat Tire .........108, 134
Chart, Tire Sizing ..............135
Checking Your Vehicle For Safety .....69
Checks, Safety .................69
Child Restraint ................64
Child

Restraints
Booster Seats ...............66 Child Restraints
..............64
Child Seat Installation ..........68
Infants And Child Restraints ......65
Older Children And Child Restraints. .66
Cleaning Wheels ..................149
Climate Control ................19
Clock Setting .................164
Compact Spare Tire .............147
Contract, Service ..............187
Cooling System Coolant Capacity ............155
Selection Of Coolant
(Antifreeze) ........155, 156, 157
Cruise Light ..................41
Customer Assistance ............186
Customer Programmable Features . . . .169
Defroster, Windshield ............70
Diagnostic System, Onboard ........42
Diesel Exhaust Fluid (DEF) ........157
Diesel Fuel ..................157
Diesel Fuel Requirements .........157
Dimmer Switch, Headlight .........17
Disabled Vehicle Towing ..........121
INDEX
189

Disturb....................176
Door Ajar ....................35
Door Ajar Light ................35
Driver's Seat Back Tilt ............13
Electric Parking Brake ............78
Electronic Speed Control (Cruise Control) ..............89
Electronic Throttle Control Warning Light ...............35
Emergency, In Case Of Freeing Vehicle When Stuck .....119
Jacking ..............108, 134
Jump Starting ..............115
Engine .................132, 133
Break-In Recommendations ......77
Compartment ...........132, 133
Compartment Identification ......132
Coolant (Antifreeze) .......156, 157
Exhaust Gas Caution ...........69
Fuel Requirements ...........155
Identification ..............133
Jump Starting ..............115
Oil ..............155, 156, 157
Oil Filler Cap ..............132
Oil Selection ..............155
Overheating ...............118 Starting
..................74
Enhanced Accident Response Feature. .122
Exhaust Gas Caution .............69
Exhaust System ................69
Exterior Lighting ...............17
Exterior Lights ..............16, 72
Filters Air Conditioning .............24
Engine Oil ............156, 157
Flashers Turn Signal ..............41, 72
Fluid Capacities ...............155
Fluid Leaks ...................72
Fluids And Lubricants ........156, 157
Folding Rear Seat ...............13
Freeing A Stuck Vehicle ..........119
Fuel .......................92
Adding ...................92
Additives .................92
Diesel ................92, 157
Filler Cap (Gas Cap) ...........91
Filter ...................157
Materials Added .............92
Octane Rating ..............156
Requirements ..............155
Tank Capacity ..............155 Fuses
.....................102
Gas Cap (Fuel Filler Cap) ..........91
Gear Ranges ..................82
Gear Select Lever Override ........119
General Information .............47
Hands-Free Phone (Uconnect) ......171
Headlights High Beam ................17
High Beam/Low Beam Select Switch. .17
Switch ...................17
Head Restraints ................14
Heated Seats .................13
High Beam/Low Beam Select (Dimmer) Switch ....................17
Hood Prop ...................24
Hood Release .................24
Ignition Key .....................12
Instrument Cluster ..............41
Intermittent Wipers (Delay Wipers) ....18
Introduction ...................1
iPod/USB/MP3 Control Bluetooth Streaming Audio ......171
INDEX
190