18VF-926-AA
RAM ProMaster SECOND Edition User GUIDE
DOWNLOAD A FREE ELECTRONIC COPY OF
THE MOST UP-TO-DATE OWNER’S MANUAL, MEDIA
AND WARRANTY BOOKLET BY VISITING:
WWW.MOPAR.COM/EN-US/CARE/OWNERS-MANUAL.HTML (U.S. RESIDENTS); WWW.OWNERS.MOPAR.CA (CANADIAN RESIDENts).
RAMTRUCKS.COM (U.S.) ramtrucks.ca (CANADA)
©2017 FCA US LLC. All Rights Reserved. RAM is a registered trademark of FCA US LLC.
WHETHER IT’S PROVIDING INFORMATION
ABOUT SPECIFIC PRODUCT FEATURES,
TAKING A TOUR THROUGH YOUR VEHICLE’S HERITAGE, KNOWING WHAT STEPS TO
TAKE FOLLOWING AN ACCIDENT, OR SCHEDULING YOUR NEXT APPOINTMENT, WE KNOW YOU’LL FIND THE APP AN IMPORTANT EXTENSION OF YOUR RAM VEHICLE. SIMPLY
DOWNLOAD THE APP, SELECT YOUR MAKE AND MODEL
AND ENJOY THE RIDE. TO GET THIS APP, GO DIRECTLY TO
THE APP STORE OR GOOGLE PLAY AND ENTER THE SEARCH KEYWORD “RAM TOOLBOX” (U.S. residents ONLY).
WWW.RAMTRUCKS.COM/EN/OWNERS (U.S.) or
WWW.OWNERS.MOPAR.CA (CANADA) PROVIDES SPECIAL OFFERS TAILORED TO YOUR NEEDS, CUSTOMIZED VEHICLE GALLERIES, PERSONALIZED SERVICE RECORDS AND MORE.
TO GET THIS INFORMATION, JUST CREATE AN ACCOUNT AND CHECK BACK OFTEN.
Get warranty and other information online – you
can review and print or download a copy of the
owner’s manual, navigation/uconnect manuals
and the limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.)
or WWW.OWNERS.MOPAR.CA (CANADA). Click on the
applicable link in the “popular topics” area of the
www.mopar.com (U.S.) or WWW.OWNERS.MOPAR.CA (CANADA) homepage and follow the instructions
to select the applicable year, make and model of your vehicle.
3110991_18b_Ram_ProMaster_UG_070717.indd 17/7/17 10:05 AM
2018
RAM
PROMASTER
USER
GUIDE
This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.
3110991_18b_Ram_ProMaster_UG_070717.indd 27/7/17 10:05 AM
MULTIMEDIA
CYBERSECURITY..............162
UCONNECT 3/3 NAV WITH
5-INCH DISPLAY ..............163
Clock Setting.................164
Equalizer, Balance And Fade .......164
Radio Operation ...............166
USB/Audio Jack (AUX)/Bluetooth
Operation ...................167
Navigation ..................168
UCONNECT SETTINGS ...........169
STEERING WHEEL AUDIO CONTROLS . .170
Left Switch ..................170
Right Switch .................170
UCONNECT PHONE ............171
Uconnect Phone (Bluetooth Hands
Free Calling).................171
Pairing (Wirelessly Connecting)
Your Mobile Phone To The Uconnect
System ....................172
Common Phone Commands
(Examples) ..................175
Mute (Or Unmute) Microphone
During Call ..................175
Transfer Ongoing Call Between
Handset And Vehicle ............175
Phonebook ..................175
Voice Command Tips ............176
Changing The Volume ............176
Using Do Not Disturb ...........176
Incoming Text Messages ..........176Helpful Tips And Common Questions To
Improve Bluetooth Performance With Your
Uconnect System
..............178
Regulatory And Safety Information
USA/CANADA ................178
UCONNECT VOICE RECOGNITION QUICK
TIPS..................... .179
Introducing Uconnect............179
Get Started ..................180
Basic Voice Commands ...........182
Radio .....................182
Media .....................182
Phone .....................183
Voice Text Reply ...............183
Additional Information ...........184
MULTIMEDIA
161
Audio Jack (AUX)
The AUX jack allows a portable device, such
as an MP3 player or an iPod, to be plugged
into the radio and utilize the vehicle’s audio
system. Using a 3.5 mm audio jack plugged
into the AUX jack will amplify the source and
play the music through the vehicle speakers.
• Push the MEDIA button on the faceplate;press the “Source” button on the touch-
screen then select AUX to change the mode
to the AUX device. If the device is con-
nected in play mode, music from your por-
table device will play through the vehicle's
speakers.
• The functions of the portable device are controlled using the device. However, the
volume may be controlled using the radio or
portable device. Bluetooth
If using a Bluetooth - equipped device, you
may also be able to stream music through
your vehicle's sound system.
• Push the MEDIA button on the faceplate,
press the “Source” button on the touch-
screen then select Bluetooth to change the
mode to Bluetooth. If the device is paired,
music from your portable device plays
through the vehicle's speakers.
Uconnect 3/3 NAV Available Media Hubs
Uconnect 3/3 NAV Media Hub (USB,
AUX Ports)
S
S = Standard Equipment
Navigation
If your vehicle is equipped with Navigation,
there will be a NAV button on the faceplate in
place of the COMPASS button on the face-
plate. See your Uconnect Owner’s Manual
Supplement manual or www.mopar.com/en-us/
care/owners-manual.html for U.S. residents or
www.owners.mopar.ca for Canadian residents
for additional information.
MULTIMEDIA
168
less than the electromagnetic energy emitted
by wireless devices such as mobile phones.
However, the use of wireless radios may be
restricted in some situations or environ-
ments, such as aboard airplanes. If you are
unsure of restrictions, you are encouraged to
ask for authorization before turning on the
wireless radio.
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmfulinterference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment. NOTE:
• This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential instal-
lation. This equipment generates, uses and
can radiate radio frequency energy and, if
not installed and used in accordance with
the instructions, may cause harmful inter-
ference to radio communications. However,
there is no guarantee that interference will
not occur in a particular installation.
• If this equipment does cause harmful inter- ference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encour-
aged to try to correct the interference by
one or more of the following measures:
1. Increase the separation between the equipment and receiver.
2. Consult the dealer or an experienced radio technician for help.UCONNECT VOICE RECOGNITION
QUICK TIPS
Introducing Uconnect
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key
Voice Commands and tips you need to know
to control your Uconnect system.
Key Features:
• Five-inch Color Touchscreen Display withAM/FM/USB/Bluetooth
• Bluetooth with integrated voice control
• GPS navigation (if equipped)
Uconnect 3/3 NAV With 5-inch Display
179
mediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying FCA
US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in in-
dividual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Av-
enue, SE., West Building,Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian government should contact
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
• You can purchase a copy of the Owner's
Manual, Navigation/Uconnect Manuals or
Warranty Booklet. United States customers
may visit the Ram Truck Contact Us page at
www.ramtrucks.com scroll to the bottom of the page and select the “Contact Us” link,
then select the “Owner’s Manual and Glove
Compartment Material” from the left
menu. You can also purchase a copy by
calling 1-866-726-4636 (U.S.) or
1-800-387-1143 (Canada).
• Replacement User Guide kits or, if you prefer, additional printed copies
of the Owner's Manual, Warranty Booklet
or Radio Manuals may be purchased
by visiting www.techauthority.com or
by calling 1-800-890-4038 (U.S.) or
1-800-387-1143 (Canada). Visa, Master
Card, American Express and Discover or-
ders are accepted.
NOTE:
• The Owner's Manual and User Guide elec- tronic files are also available on the
Chrysler, Jeep, Ram Truck, Dodge and SRT
websites.
• Click on the “Owners” tab, select “Owner And Service Manuals”, then select your
desired model year and vehicle from the
drop down lists.
CUSTOMER ASSISTANCE
188
Jacking And Tire ChangingInstructions ................111
Jack Operation ............108, 134
Jump Starting ................115
Keys .......................12
Lane Change Assist ..............17
Lap/Shoulder Belts ..............49
Latches .....................72
Hood ....................24
Leaks, Fluid ..................72
Life Of Tires .................145
Light Bulbs ...............72, 100
Lights ......................72
AirBag .............34, 55, 70
Brake Warning ..............34
Bulb Replacement ...........100
Cruise ...................41
Dimmer Switch, Headlight . . . .16, 17
Engine Temperature Warning .....36
Exterior ..................72
Headlights .................17
High Beam ................17
Malfunction Indicator
(Check Engine) ..............38
Park ..................17, 41 Service
..................100
Tire Pressure Monitoring
(TPMS) ................37, 44
Turn Signal ...........16, 41, 72
Warning (Instrument
Cluster Description) ........36, 41
Loading Vehicle Tires ...................139
Low Tire Pressure System ..........44
Lug Nuts ...................154
Maintenance Schedule .......124, 128
Malfunction Indicator Light (Check Engine) ...................38
Manual, Service ...............188
Media Center Radio .............182
Memory Feature (Memory Seat) ......13
Memory Seat ..................13
Memory Seats And Radio ..........13
Monitor, Tire Pressure System .......44
Mopar .....................160
Mopar Accessories .............160
Multi-Function Control Lever ........
16
Navigation ..................168
New Vehicle Break-In Period ........77Occupant Restraints
.............47
Oil, Engine ...............156, 157
Capacity .................155
Filter ................156, 157
Pressure Warning Light .........36
Recommendation ............155
Viscosity .................155
Oil Pressure Light ...............36
Onboard Diagnostic System .........42
Operating Precautions ............42
Overheating, Engine ............118
Owner's Manual (Operator Manual) . . .188
Parking Brake .................78
Pets .......................69
Phone, Hands-Free (Uconnect) ......171
Phone (Pairing) ...............172
Phone (Uconnect) ..............171
Placard, Tire And Loading Information. .139
Power Steering Fluid .........157, 159
Pregnant Women And Seat Belts ......52
Preparation For Jacking ..........111
Pretensioners Seat Belts .................53
Radial Ply Tires ...............144
Radio ..................163, 182
191
This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.
3110991_18b_Ram_ProMaster_UG_070717.indd 27/7/17 10:05 AM