2018 MERCEDES-BENZ C CLASS Owners Manual

Display messagesPossible causes/consequences andMSolutions
6
RearLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
The rear left-han dor right-hand restrain tsystem is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rCenterMalfunc‐tionServic eRequired
The rear center restrain tsystem is malfunctioning .The 6 warning
lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Lef tSid eCurtai nAirbag MalfunctionServiceRequiredor
Right Sid eCurtai n
Airbag MalfunctionServiceRequired
The left-han dor right-hand window curtai nair bag is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef tor right window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Display messages23 9
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
FrontPassengerAir‐bag Disabled SeeOperator' sManual
The front-passenger fron tair bag is deactivated during th ejourney,
eve nthough :
Ran adult
or
Raperson of th ecorrespondin gstatur eis on th efront-passenger seat
If additional force sare applie dto th eseat ,th esystem may interpret
th eoccupant's weigh tas lower than it actually is.
GWARNIN G
The front-passenger air bag does no tdeploy during an accident.
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XSwitchth eignition off .
XHaveth eoccupant on th efront-passenger seat get out of th evehi-
cle .
XKee pth eseat unoccupied ,close th efront-passenger door and
switch on th eignition .
XObserveth ePASSENGER AI RBA Gindicator lamp sin th ecenter
console and th emultifunction display and chec kth efollowing:
Seat unoccupied and ignition switched on :
Raself-diagnosis is carrie dout .The PASSENGER AI RBA GOF Fand
PASSENGER AI RBA GON indicator lamp smus tligh tup simulta-
neousl yfor approximately six seconds
Rth ePASSENGER AI RBA GOF Findicator lamp mus tthen ligh tup
and remain lit after th eself-diagnosis .If th eindicator lamp is on ,
OCS (Occupant Classification System) has disabled th efront-
passenger fron tair bag (
Ypage 52)
Rthedisplay message sFront Passenger Airbag Enable dSee Operator'sManualor Front Passenger Airbag Dis ‐abled See Operator'sManualmus tno tappear in th emulti-
function display
XWait for aperiod of at least 60 seconds until th enecessar ysystem
checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappear in th emulti-
function display.
If these condition sare fulfilled ,th efront-passenger seat can be occu-
pied again .Whether th ePASSENGER AI RBA GOF Findicator lamp
remain slit or goe sout depend son how OCS classifies th eoccupant .
If th econdition sare no tfulfilled ,th esystem is no toperating correctly.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th eOccupant Classification System, see
(
Ypage 52).
240Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
FrontPassengerAir‐bag Enable dSeeOperator' sManual
The front-passenger fron tair bag is enabled during th ejourney, eve n
though :
Rachild, asmall adult or an objec tweighing less than th esystem' s
weigh tthreshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The system may detec tobjects or force sapplyin gadditional weigh ton
th eseat .
GWARNIN G
The front-passenger fron tair bag may deploy unintentionally.
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XSwitchth eignition off .
XOpenth efront-passenger door .
XRemove thechild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight.
The system might otherwise detec tth eadditional weigh tand inter-
pre tth eseat occupant's weigh tas greate rthan it actually is.
XKee pth eseat unoccupied ,close th efront-passenger door and
switch on th eignition .
XObserveth ePASSENGER AI RBA Gindicator lamp sin th ecenter
console and th emultifunction display and chec kth efollowing:
Seat unoccupied and ignition switched on :
Raself-diagnosis is carrie dout .The PASSENGER AI RBA GOF Fand
PASSENGER AI RBA GON indicator lamp smus tligh tup simulta-
neousl yfor approximately six seconds
Rth ePASSENGER AI RBA GOF Findicator lamp mus tthen ligh tup
and remain lit after th eself-diagnosis .If th eindicator lamp is on ,
OCS has disabled th efront-passenger fron tair bag (
Ypage 52)
Rthedisplay message sFront Passenger Airbag Enable dSee Operator'sManualor Front Passenger Airbag Dis ‐abled See Operator'sManualmus tno tappear in th emulti-
function display
XWait for aperiod of at least 60 seconds until th enecessar ysystem
checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappear in th emulti-
function display.
If these condition sare fulfilled ,th efront-passenger seat can be occu-
pied again .Whether th ePASSENGER AI RBA GOF Findicator lamp
remain slit or goe sout depend son how OCS classifies th eoccupant .
If th econdition sare no tfulfilled ,th esystem is no toperating correctly.
XVisit aqualified specialist workshop immediately.
Display messages24 1
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Forfurther information about th eOccupant Classification System, see
(Ypage 52) .
Lights
Display messagesPossible causes/consequences and MSolutions
b
CheckLeftLowBeam(Example)
The bulb in question is malfunctioning .
XVisitaqualified specialist workshop .
or
XChec kwhether you are permitte dto replace th ebulb yourself
(Ypage 118).
iLE Dligh tsources: th edisplay message for th ecorrespondin g
lamp only appear swhen all th eLEDs in th elamp hav efailed.
b
Active HeadlampsInoperative
The active ligh tfunction is malfunctioning .
XVisitaqualified specialist workshop .
b
Malfunction SeeOperator’sManual
The exterio rlighting is malfunctioning .
XVisitaqualified specialist workshop .
b
AutoLam pFunctionInoperative
The ligh tsensor is malfunctioning .
XVisitaqualified specialist workshop .
b
Switch Off Lights
You leaveth evehicl eand th elights are switched on . Awarning tone
also sounds.
XTurn th eligh tswitch to th eà position .
b
Switch On Headlamps
You are drivin gwit hlow-beam headlamp sswitched off .
XTurn theligh tswitch to th eL orà position .
Adaptive HighbeamAssist CurrentlyUnavailable SeeOperator' sManual
Adaptive Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty
RVisibilit yis impaire ddue to heav yrain ,snow or fog
XClean th ewindshield.
If th esystem detects that th ecamera is full yoperational again ,th e
Adaptive
HighbeamAssistNowAvailablemessage is displayed.
Adaptive Highbea mAssis tis operational again .
Adaptive HighbeamAssist InoperativeAdaptive HighbeamAssis tis malfunctioning .
XVisitaqualified specialist workshop .
242Display messages
On-board computer and displays

Engine
Display messagesPossible causes/consequences andMSolutions
+
CheckCoolantLevelSee Operator's Man‐ual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(Ypage 306).
If you have to add coolant frequently:
XContact a qualified specialist workshop and have the engine cooling
system checked.
?The fan motor is malfunctioning.
XIf the coolant temperature is below the red marking in the coolant
temperature gauge, drive to the nearest qualified specialist work-
shop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-and-go traffic.
?
Coolant Too HotStop Vehicle TurnEngine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which
can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 161).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not blocked,
e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out and
the coolant temperature gauge is below the red marking. Other-
wise, the engine could be damaged.
XPay attention to the coolant temperature gauge.
If the temperature increases again:
XVisit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature gauge may rise to the red marking.
Display messages243
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
#
See Operator'sMan ‐ual
The battery is no tbein gcharged.
A warning tone also sounds.
Possibl ecauses are:
Radefective alternato r
Ratorn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinu edriving. The engin ecould otherwise overheat.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XConsult aqualified specialist workshop .
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th econdition of charg eis
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery condition of charg eis to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th econdition of charg eis to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
244Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
4
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 305).
XIf necessary, add engin eoil (Ypage 305).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
4
Check Engine OilLevel(Add1quart)(USA)Check EngineOil Level (Add 1Liter)(Canada)
Mercedes-AMG C 63 vehicles:
The engine oil level has dropped to the minimum level.
!Avoid long journeys with too little engine oil. The engine will oth-
erwise be damaged.
XCheck the oil level when next refueling, at the latest (Ypage 305).
XIf necessary, add engine oil (Ypage 305).
If you have to add engine oil frequently:
XContact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified
specialist workshop or on the Internet at http://bevo.mercedes-
benz.com.
4
Engine Oil LevelLow Stop VehicleTurn Engine Off
Mercedes-AMG C 63 vehicles:
The engine oil level is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 161).
XCheck the engine oil level (Ypage 305).
XIf necessary, add engine oil (Ypage 305).
8
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
XRefuel at the nearest gas station without fail.
Display messages245
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
8
Gas Cap Loose
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
¸
ReplaceAir Filter
Vehicles wit h adiesel engine:
The engin eair filter is dirty and mus tbe replaced.
XVisit aqualified specialist workshop .
!
Check FuelFilter
Vehicles wit h adiesel engine:
There is water in th efuel filter. The water mus tbe draine doff .
XVisit aqualified specialist workshop .
Check Additive SeeOwner'sManualThe DE Ftan kis almost empty.
XHav eth eDE Ftan kfilled as soo nas possibl eat aqualified specialist
workshop (Ypage 158).
The DEFsystem is malfunctioning .
XVisitaqualified specialist workshop .
Remaining Starts:16The DEFlevel has fallen to aminimum .You can start th eengin e a
further 16 times .
XHaveth eDE Ftan kfilled immediately at aqualified specialist work-
sho p (Ypage 158).
iYou can start th eengin e afurther 16 times .If DE Fis no tadded ,it
will then no tbe possibl eto restar tth eengine. Refill th eDE Ftan k
wit happroximately 1. 1gal (4. 0l) of DE F (
Ypage 158).
If the10 start sdisplay message is shown and awarning tone also
sounds, then th eDE Fsystem is malfunctioning .
XVisitaqualified specialist workshop .
246Display messages
On-board computer and displays