2018 MERCEDES-BENZ C CLASS Owners Manual

!If you exceed the maximum permitted load
of the EASY-PACK trunk box, objects may be
thrown out of the EASY-PACK trunk box and
strike vehicle occupants. There is a risk of
injury, particularly in the event of sudden
braking or a sudden change in direction.
Always observe the maximum permitted load
of the EASY-PACK trunk box. Always store
and secure heavy objects in the trunk outside
the EASY-PACK trunk box.
The maximum permitted load of the EASY-PACK
trunk box is 22 lbs (10 kg). With a load of above
approximately 11 lbs (5 kg), the bottom of the
box moves down until it rests on the mat of the
trunk floor. Thus, overloading of the box is avoi-
ded.
Adjusting the height to any position
Example: EASY-PACK trunk box
XPull the box out by handle :in the direction
of the arrow as far as it will go.
XTo lower the load surface: push down with
your hand in the center of load surface ;in
the direction of the arrow until load sur-
face ;has reached the desired position.
XTo raise the load surface: press switch=.
Load surface ;of the box moves up auto-
matically.
XTo stow the box: push the box in by han-
dle :as far as it will go.
Removing and installing
XTo install: insert retainer ;of box :into
slots =
XRaise box :and press hooks Ainto anchor-
age ?as far as they will go.
XTurn left-hand rotating catch Bcounter-
clockwise and right-hand rotating catch B
clockwise by 90°.
XTo remove: turn left-hand rotating catch B
clockwise and right-hand rotating catch B
counter-clockwise by 90°.
XMove box :downwards and pull it out from
anchorages ?.
Store the EASY-PACK trunk box in a horizontal
position after removal, e.g. on a suitable shelf.
Stowage well under the trunk floor
The following items are located beneath the
trunk floor, for example:
Rthe folding box
Rtire-change tool kit
RTIREFIT kit
!Unhook the handle before again before clos-
ing the trunk lid and clip it in securely to pre-
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vent the handle flap from protruding. Other-
wise, you could damage the handle.
XTo open:pull handle :up.
XHook handle :into rain trough ;.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 367).
!Mercedes-Benz recommends that you only
use roof carriers that have been tested and approved for Mercedes-Benz vehicles. This
helps to avoid damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
Rraise the sliding sunroof/panorama roof
with power tilt/sliding panel fully
Ropen the trunk lid fully
!To avoid damaging or scratching the covers,
do not use metallic or hard objects to open
them.
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof carrier manufacturer's installation instructions.
Vehicles with a panorama roof with power
tilt/sliding panel: the panorama roof with
power tilt/sliding panel cannot be opened if a
roof carrier is installed. The panorama roof with power tilt/sliding panel can still be raised to
allow ventilation of the vehicle interior. If the
panorama roof with power tilt/sliding panel
makes contact with a roof carrier approved by
Mercedes-Benz, the sunroof will lower slightly
but remain raised at the rear.
Attaching the roof carrier
XCarefully open covers :in the direction of
the arrow and fold upwards.
XOnly secure the roof carrier to the anchorage points under covers :.
XObserve the manufacturer's installation
instructions.
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Features
Cup holder
Important safety notes
GWARNIN G
The cup holder canno thold acontainer secure
whils ttraveling .If you use acup holder whils t
traveling ,th econtainer may be flun garoun d
and liquid may be spilled. The vehicl eoccu-
pants may come int ocontact wit hth eliquid
and if it is hot ,they may be scalded. You may
be distracte dfrom th etraffic condition sand
you could lose control of th evehicle. Ther eis
a ris kof an acciden tand injury.
Only use th ecup holder when th evehicl eis
stationary. Only use th ecup holder for con-
tainers of th eright size. Always close th econ-
tainer, particularly if th eliquid is hot .
GWARNING
If object sin th epassenger compartmen tare
stowed incorrectly, they can slide or be
thrown aroun dand hit vehicl eoccupants. In
addition ,cupholders, open stowage spaces
and mobile phon ebrackets canno talways
retain all object sthey contain .Ther eis aris k
of injury, particularly in th eevent of sudde n
braking or asudde nchang ein direction .
RAlways stow object sso that they canno tbe
thrown aroun din suc hsituations.
RAlways mak esure that object sdo no tpro -
trude from stowage spaces, parcel nets or
stowage nets .
RClose thelockable stowage spaces before
starting ajourney.
RAlways stow and secure heavy, hard ,poin -
ted, sharp-edged, fragile or bulk yobject sin
th etrunk .
!Only use th ecup holders for containers of
th eright siz eand whic hhave lids. The drinks
could otherwise spill .
!Do notexpos edrinks bottles in th ecup
holder in th ecente rconsole to continuous,
stron gand direct sunlight. The passenger
compartmen tin th earea of th ecente rcon- sole can otherwise be damaged by th
econ-
centrate dand reflecte dsunlight.
Observ eth eloadin gguidelines (
Ypage 280).
Cup holder in the front center console
If you remove th ecup holder insert ,you can use
th eresulting compartmen tfor stowage .
XTo open:open th estowage compartmen t
(Ypage 281).
XTo remove: slide catch=forward and pull
out cup holder ;.
XTo insert:insert cup holder ;and slide bac k
catch =.
XTo close: push cover :of th estowage com-
partmen tclosed.
You can remove th ecup holder' srubber mat for
cleaning. Clean wit hclear, lukewarm water only.
Cup holder in the rear seat armrest
!Do no tsit on or support your body weigh ton
th erear seat armres twhen it is folded down ,
as you could otherwise damag eit.
!Close th ecup holder before foldin gth erear
seat armres tup. Otherwise, th ecup holder
could be damaged.
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XFold down the rear seat armrest.
XTo open:press the front of cup holder :
or ;.
Cup holder :or; extends automatically.
XTo fold out: place a container in the cup
holder.
The cup holder :or; folds down automat-
ically.
XTo fold in: remove the container.
The cup holder :or; folds in automati-
cally.
XTo close: slide cup holder :or; back until
it engages.
Sun visors
Overview
GWARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
:Mirror light
;Retainer
=Retaining clip, e.g. for a car park ticket
?Vanity mirror
AMirror cover
Vanity mirror in the sun visor
Mirror light :only functions if the sun visor is
clipped into bracket ;and mirror cover Ahas
been folded up.
Glare from the side
XFold down the sun visor.
XPull sun visor :out of retainer ;.
XSwing sun visor :to the side.
XSlide sun visor :horizontally as required.
Rear side window roller sunblinds
!
Always guide the roller sunblind by hand. Do
not let it snap back suddenly as this would
damage the automatic roller mechanism.
!Do not drive the vehicle with the roller sun-
blind hooked in and the side windows opened
simultaneously. The roller sunblind can jump
out of the retainers and spring back suddenly
when driving at high speeds, e.g. when driving
on the freeway. This could damage the inertia
reel. Therefore, either close the side window
or retract the roller sunblind before driving at
high speeds.
XTo extend: pull the roller sunblind out by
tab :and hook it onto retainers ;at the top
of the window.
290Features
Stowage and features

Rear window roller sunblind
Important safety notes
GWARNING
Parts of the body could be trapped in the
sweep of the roller sunblind when the roller
sunblind is extended or retracted. There is a
risk of injury.
When extending or retracting make sure that
no parts of the body are in the sweep of the
roller sunblind. Briefly press the button again
if someone becomes trapped. The opening or
closing process is briefly stopped. The roller
sunblind then returns to its initial position.
!Make sure that the roller sunblind can move
freely. Otherwise, the roller sunblind or other
objects could be damaged.
Retracting or extending the roller sun-
blind
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo extend or retract: briefly press button:.
The roller sunblind fully extends or fully
retracts.
XTo stop: briefly press button :again.
The roller sunblind stops briefly and moves
back into the out-of-use position.
Ashtray
Front ashtray
!The stowage space under the ashtray is not
heat resistant. Before placing lit cigarettes in the ashtray, make sure that the ashtray is
properly engaged. Otherwise, the stowage
space could be damaged.
XTo open:
open the stowage compartment
(Ypage 281).
XPush the cover of the ashtray upwards at its
right side =.
XTo remove the insert: hold the sides of
insert ?, push it forward and lift it up ;and
out.
XTo install the insert: press insert?into the
holder until it engages.
XTo close: close the cover of the ashtray.
XPush cover :of the stowage compartment
closed.
iYou can remove the ashtray insert and use
the resulting compartment for stowage.
Rear compartment ashtray
XTo open: pull cover ;out by its top edge.
XTo remove the insert: push ribbing=from
the left side and pull insert :upwards.
XTo install the insert: install insert:from
above into the holder and press down into the
holder until it engages.
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Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit.
Cigarette lighter (example)
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XTo open: open the stowage compartment
(Ypage 281).
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: push cover :of the stowage com-
partment closed.
12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 136). The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front center console
12 V socket (example)
XTo open:
open the stowage compartment
(Ypage 281).
XLift up the cover of socket ;.
XTo close:push cover :of the stowage com-
partment closed.
Socket in the rear compartment center
console
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XPull cover;out by its top edge.
XLift up the cover of socket :.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
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Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 293).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
Rif there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
294Features
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