2018 MERCEDES-BENZ C CLASS Owners Manual

Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remove r a
nd car shampoo from
the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
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Maintenance and care
Z

Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XFold the windshield wiper arms away from the
windshield (Ypage 121).
XCarefully clean the wiper blades with a damp
cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning AIRPANEL
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
Vehicles with AIRPANEL have shutters in the
radiator trim. If the vehicle is very dusty, the
adjustment range of the shutters may be restric-
ted. The actuation mechanics of the radiator
trim must then be cleaned with a power washer.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
or
XPress the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (
Ypage 137).
Shutters :open automatically after approx-
imately 120 seconds.
XClean the location points of shutters ;in the
radiator trim with a power washer.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
312Care
Maintenance and care

XClean sensors:of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
wit h a power washer.
XMake sure that the veh icle isstationary.
XTurn the SmartKey to position 1or2 inthe
ignition lock (Ypage 136).
or
XPress the Start /S top button once or twice on
veh icleswit h KEYLESS -GO or the KEYLESS -
GO start function (
Ypage 137).
XOpen the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
XTo clean the camera: use clean water and a
soft cloth to clean camera lens :.When you
switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipeand tail pipetrim can
become very hot. Ifyou come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always beparticularly careful around the
exhaust tail pipeand the tail pipetrim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
!Mercedes‑ AMG C 63 and Mercedes ‑AMG C
63 S with black exhaust pipes: Black chrome
trims must not be polished with a chrome
polish as this willcause them to lose their
black shine. For optimal care, the faceplates
should be rubbed with a lightly oiled cloth
after every car wash. Commercially available
engine and care oils are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause flash rust to form on the surface. You can
restore the original shine of the exhaust pipeby
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
!For cleaning, do not use any of the foll owing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-availab lehousehold cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
Care313
Maintenance and care
Z

cleaning. This could lead to irreparable dam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
314Care
Maintenance and care

Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner and carpets
XHeadliner: if it is very dirty, use a soft brush or
dry shampoo.
XCarpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz.
Care315
Maintenance and care
Z

Where will I find...?
Reflective safety jacket
Removing/replacing the reflective
safety jacket
The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are also
safety jacket compartments in the stowage
compartments of the rear doors, in which reflec-
tive safety jackets can be stowed.
XTo remove: pull out safety jacket bag :with
the reflective safety jacket by loop ;.
XOpen safety jacket bag:and pull out the
reflective safety jacket.
XTo stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag :.
XSlide safety jacket bag:along the lower
edge of the armrest into the safety jacket
compartment. Meanwhile, ensure that
loop ;hangs out well within reach.
XObserve the legal requirements in each indi-
vidual country for the use of safety jackets.
iRemove a new reflective safety jacket from
its packaging material before sliding it into
the safety jacket compartment. The packag-
ing material may otherwise cause it to slip out
or make removing it difficult.
Information on reflective safety jackets
:Maximum number of washes
;Maximum wash temperature
=Do not bleach
?Do not iron
ADo not use a laundry dryer
BDo not dry-clean
CThis is a class 2 jacket
RThe safety jackets only meet the require-
ments defined by the legal standard:
-if the correct size is used
-if the reflective safety jackets are correctly
fastened
RBefore use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
RThe reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
RThe maximum number of washes specified is not the only factor influencing the life span of
the reflective safety jackets. Their life span
also depends on use, care, storage, etc.
RThe reflective safety jackets should be dis-
posed of and replaced with new ones:
-after 15 washes, and/or
-if the reflective strips have become
scratched, and/or
-if the backing material and/or reflective
strips have become soiled and cannot be
cleaned off, and/or
-if the fluorescence has faded, for example
due to the effects of sunlight
RDispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company.
316Where will I find...?
Breakdown assistance

Towing eye
The towing eye is located in the stowage well
under the trunk floor.
XTo remove:open the trunk lid.
XLift the trunk floor up (Ypage 287).
XRemove towing eye :.
In vehicles with MOExtended tires (tires with
run-flat characteristics) the towing eye is in a
bracket under the parcel shelf.
XTo remove:open the trunk lid.
XPull towing eye :to the left and remove it.
XTo replace: slide towing eye :with the
thread into the rear end of the bracket.
XPush towing eye :on the eyelet towards the
right until it engages in the bracket.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
:Tire inflation compressor
;Tire sealant filler bottle
The TIREFIT kit is located in the stowage well
under the trunk floor.
XTo remove: open the trunk lid.
XLift the trunk floor up (Ypage 287).
XUse the TIREFIT kit (Ypage 319).
Vehicles with a tire-change tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RAlignment bolt
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties) (Ypage 318)
Flat tire317
Breakdown assistance

Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 317)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from a qualified specialist workshop.
Vehicles with an mbrace system (USA only) that
are not equipped with a TIREFIT kit: in the event
of a flat tire, contact the Customer Assistance
Center of the mbrace emergency call system
(
Ypage 294).
Information on changing and mounting wheels
(
Ypage 353).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 161).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS‑GO
XOpen the driver's door.
The vehicle electronics are now in position
u. which is the same as the SmartKey having
been removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 137).
XMake sure that the engine cannot be started
via your smartphone (Ypage 139).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
Vehicles with MOExtended tires (tires
with run-flat characteristics)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize a MOExtended tire by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 347).
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display:
Robserve the instructions in the display mes-
sages (Ypage 252)
Rcheck the tire for damage
Rif driving on, observe the following notes
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden. When the vehicle is fully
laden it is approximately 19 miles (30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tire pressure loss
warning appears in the multifunction display.
You must not exceed a maximum permissible
speed of 50 mph (80 km/h).
When replacing one or all tires, please observe
the following specifications for your vehicle's
tires:
Rsize
Rthe type and
Rthe "MOExtended" marking
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may be
used as a temporary measure. Make sure that
318Flat tire
Breakdown assistance