2018 MERCEDES-BENZ C CLASS tow

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR codes for the rescue card ................3 3
Data stored in the vehicle ...................... 33
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................. 37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 65
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Trunk ..................................................... 86
Side windows ......................................... 90
Sliding sunroof ....................................... 94
Seats, steering wheel and mirrors ..100
Correct driver's seat position .............. 100
Seats ................................................... 100
Steering wheel .................................... .105
Mirrors ................................................. 108 Memory function ................................. 111
Lights and windshield wipers
..........113
Exterior lighting ................................... 113
Interior lighting ....................................1 16
Replacing bulbs ................................... 117
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 126
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 161
Driving tips .......................................... 164
Driving systems ................................... 169
On-board computer and displays ....210
Important safety notes ........................ 210
Displays and operation ........................ 210
Menus and submenus ......................... 214
Display messages ................................ 229
Warning and indicator lamps in the
instrument cluster ............................... 258
Multimedia system ...........................270
General notes ...................................... 270
Important safety notes ........................ 270
Function restrictions ............................ 270
Operating system ................................ 271
Stowage and features ......................280
Stowage areas ..................................... 280
Features .............................................. 289
Maintenance and care ......................303
Engine compartment ........................... 303
2Contents

ASSYST PLUS ...................................... 307
Care ..................................................... 308
Breakdown assistance.....................316
Where will I find...? .............................. 316
Flat tire ................................................ 317
Battery (vehicle) .................................. 322
Jump-starting ....................................... 325
Towing and tow-starting ...................... 327
Fuses ................................................... 330
Wheels and tires ............................... 333
Important safety notes ........................ 333
Operation ............................................ 333
Winter operation .................................. 335
Tire pressure ....................................... 336
Loading the vehicle .............................. 343
All about wheels and tires ...................3 46
Changing a wheel ................................ 352
Wheel/tire combination ......................3 57
Technical data................................... 359
Information regarding technical data ... 359
Vehicle electronics .............................. 359
Identification plates .............................3 60
Service products and filling capaci-
ties ...................................................... 361
Vehicle data ......................................... 367
Contents3

Rear ...............................................133
Setting ...........................................1 33
Setting the center air vents ........... 133
Setting the side air vents ...............1 33
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 264
AIRMATIC
Display message ............................ 247
Function/notes .............................1 81
Setting the normal vehicle level ..... 182
Setting the raised vehicle level ...... 182
AIRPANEL
Cleaning instructions ..................... 312
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Adaptive sport suspension sys-
tem ................................................ 183
Performance Seat .......................... 104
Switchable performance exhaust
system ...........................................1 42
AMG menu (on-board computer) ..... 226
Animals
see Pets in the vehicle
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 281
Ashtray ............................................... 291
Assistance display (on-board com-
puter) ..................................................2 21Assistance menu (on-board com-
puter)
..................................................2 22
Assistance system
see Driving systems
ASSYST PLUS
Displaying a service message ........3 07
Driving abroad ............................... 308
Hiding a service message .............. 307
Resetting the service interval dis-
play ................................................ 308
Service message ............................ 307
Spe cial se
rvice requirements ......... 308
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ........................................... 76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 223
Display message ............................ 247
Displaying level .............................. 199
Function/notes ............................. 198
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 242
see Lights
Automatic car wash (care) ............... 308
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 113
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 254
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Index5

Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 226
Overview ........................................ 146
Permanent setting ......................... 152
Problem (malfunction) ................... 155
Pulling away ................................... 139
Starting the engine ........................ 138
Steering wheel paddle shifters ...... 152
Transmission position display
(DIRECT SELECT lever) ................... 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 155
B
Back button ....................................... 271
Backup lamp
Display message ............................ 242
Replacing bulbs ............................. 119
Bag hook ............................................ 285
BAS (Brake Assist System) ................. 66
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 80
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 244
Important safety notes .................. 322
Jump starting ................................. 325
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248 Notes/function .............................. 200
see Active Blind Spot Assist
Blower
see Climate control
BlueTEC
see DEF
Bluetooth
®
Connecting a different mobile
phone ............................................ 278
Searching for a mobile phone ........ 278
see also Digital Operator's Man-
ual .................................................. 270
Telephony ...................................... 277
Box (trunk) ......................................... 286
Brake
Active Brake Assist with cross-
traffic function ................................. 73
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 236
Notes ............................................. 365
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 236
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 68
BAS .................................................. 66
Brake fluid (notes) ......................... 365
Display message ............................ 231
EBD .................................................. 72
High-performance brake system .... 168
Hill start assist ............................... 140
HOLD function ............................... 179
Important safety notes .................. 166
Maintenance .................................. 167
Parking brake ................................ 162
Riding tips ...................................... 166
Warning la mp ................................. 260
Bre

akdown
Where will I find...? ........................ 316
see Flat tire
see Towing away
6Index

E
EASY-ENTRY featureFunction/notes ............................ .107
EASY-EXIT feature
Function/notes .............................1 07
EASY-PACK trunk box ....................... 286
EBD (electronic brake force distri-
bution)
Display message ............................ 233
Function/notes ................................ 72
ECO display
Function/notes .............................1 65
On-board computer ....................... 215
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 141
General information ....................... 140
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ....................................8 5
Trunk ............................................... 90
Vehicle ............................................. 85
Emergency Tensioning Devices
Activation ......................................... 56
Emissions control
Service and warranty information ....2 9
Engine
Check Engine warning lamp .......... .265
Display message ............................ 243
ECO start/stop function ................ 140
Engine number ............................... 361
Irregular running ............................ 143
Jump-starting ................................. 325
Starting (important safety notes) ... 138
Starting problems .......................... 143 Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139
Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 162
Tow-sta

rting (vehicle) ..................... 330
Engine electronics
Problem (malfunction) ................... 143
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ...........................................3 05
Additives ........................................ 365
Checking the oil level ..................... 304
Checking the oil level using the
dipstick .......................................... 305
Display message ............................ 245
Filling capacity ............................... 365
General notes ................................ 364
Notes about oil grades ................... 364
Notes on oil level/consumption .... 304
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 26
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual ..................................................2 70
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 227
Characteristics ................................. 70
Crosswind Assist .............................7 2
Deactivating/activating (button
in Mercedes-AMG vehicles) .............7 1
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 222
Display message ............................ 231
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 69
Trailer stabilization ........................... 72
Index11

SmartphoneStarting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 270
Snow chains ...................................... 336
Socket (12 V)
Center console .............................. 292
General notes ................................ 292
Rear compartment .........................2 92
Sound
Switching on/off ........................... 271
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 225
Digital ............................................ 215
In the Instrument cluster ................. 37
Segments ...................................... 210
Selecting the display unit ...............2 25
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 263
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 242
Switching on/off ........................... 114
Start button
Display message ............................ 258
Start/Stop button
Key positions ................................. 137
Starting the engine ........................ 138
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 138
Starting the engine
see Starting (engine)
STEER CONTROL .................................. 75
Steering
Display message ............................ 257
Warning lamps ............................... 269 Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering Pilot
Display message ............................ 251
with Distance Pilot DISTRONIC ...... 177
Steering wheel
Adjusting (electrically) ................... 106
Adjusting (manually) ...................... 106
Button overview ............................... 38
Buttons (
on-board computer) ......... 211
Cleaning ......................................... 314
EASY ENTRY/EXIT feature ............. 107
Important safety notes .................. 105
Storing settings (memory func-
tion) ............................................... 111
Steering wheel heating
Problem (malfunction) ................... 107
Switching on/off ........................... 106
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 228
Stowage areas ................................... 280
Stowage compartments
Armrest (under) ............................. 281
Center console .............................. 281
Cup holders ................................... 289
Door ............................................... 282
Eyeglasses compartment ............... 281
Glove box ....................................... 281
Important safety information ......... 280
Map pockets .................................. 282
Rear ............................................... 282
Stowage net ................................... 282
see Stowage areas
Stowage net ....................................... 282
Stowage well beneath the trunk
floor .................................................... 287
Summer opening
see Convenience opening feature
Summer tires
In winter ........................................ 335
Sun visor ............................................ 290
Suspension setting
AIRMATIC ...................................... 182
AMG adaptive sport suspension
system ........................................... 183
Index21

Distribution of the vehicle occu-
pants (definition) ............................ 352
DOT (Department of Transporta-
tion) (definition) ............................. 350
DOT, Tire Identification Number
(TIN) ............................................... 350
GAWR (Gross Axle Weight Rating)
(definition) .....................................351
GVW (Gross Vehicle Weight) (def-
inition) ...........................................3 51
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 351
Important safety notes .................. 333
Increased vehicle weight due to
optional equipment (definition) ...... 351
Information on driving .................... 333
Kilopascal (kPa) (definition) ........... 351
Labeling (overview) ........................ 347
Load bearing index (definition) ...... 352
Load index ..................................... 349
Load index (definition) ................... 351
Maximum load on a tire (defini-
tion) ............................................... 351
Maximum loaded vehicle weight
(definition) ..................................... 351
Maximum permissible tire pres-
sure (definition) ............................. 351
Maximum tire load ......................... 349
Maximum tire load (definition) ....... 351
MOExtended tires .......................... 335
Optional equipment weight (defi-
nition) ............................................ 352
PSI (pounds per square inch) (def-
inition) ........................................... 352
Replacing ....................................... 352
Service life ..................................... 334
Sidewall (definition) ....................... 352
Snow chains .................................. 336
Speed rating (definition) ................ 351
Storing ........................................... 353
Structure and characteristics
(definition) ..................................... 350
Summer tires in winter .................. 335
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 352
Ti re b
ead (definition) ...................... 352
Tire pressure (definition) ................ 352 Tire pressures (recommended) ...... 351
Tire size (data) ............................... 357
Tire size designation, load-bearing
capacity, speed rating .................... 347
Tire tread ....................................... 334
Tire tread (definition) ..................... 352
Total load limit (definition) ............. 352
Traction ......................................... 346
Traction (definition) ....................... 352
Tread wear ..................................... 346
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Wear indicator (definition) ............. 352
Wheel and tire combination ........... 357
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 273
Character suggestions ................... 272
Deleting characters ....................... 272
Entering a space ............................ 272
Entering characters ....................... 272
Gesture control .............................. 272
Handwriting recognition ................ 272
Operating the touchpad ................. 272
Overview ........................................ 272
Quick access for Audio .................. 273
Switching ....................................... 272
Switching input line ....................... 272
Tow-starting
Emergency engine starting ............ 330
Important safety notes .................. 327
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Towing away
Important safety guidelines ........... 327
Installing the towing eye ................ 328
Notes for 4MATIC vehicles ............ 330
Removing the towing eye ............... 329
Transporting the vehicle ................ 329
With both axles on the ground ....... 329
With the rear axle raised ................ 329
Towing eye ......................................... 317
Index23

Traction systemsee ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 270
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 222
Display message ............................ 249
Function/notes ............................. 200
Important safety notes .................. 200
Instrument cluster display ............. 200
Transfer case ..................................... 155
Transmission
Display message ............................ 255
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 226
Transmission position display ......... 148
Transporting the vehicle .................. 329
Trim pieces (cleaning instruc-
tions) .................................................. 314
Trip computer (on-board com-
puter) .................................................. 215
Trip odometer
Calling up ....................................... 214
Resetting (on-board computer) ...... 216
Trunk
Important safety notes .................... 86
Locking separately ........................... 90
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Opening/closing (manually from
outside) ............................................ 86
Trunk lid
Display message ............................ 256
Object detection .............................. 86
Opening dimensions ...................... 367
Reversing feature ............................. 86
Turn signals
Display message ............................ 242 Replacing bulbs (front) ................... 119
Switching on/off ........................... 114
Two-way radio
Frequencies ................................... 359
Installation ..................................... 359
Transmission output (maximum) .... 359
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84
USB devices
Connecting to the Media Inter-
face ............................................... 279
V
Vanity mirror (in the sun visor) ........ 290
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 254
Electronics ..................................... 359
Equipment ....................................... 29
Individual settings .......................... 222
Limited Warranty ............................. 33
Loading .......................................... 343
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 357
Maintenance .................................... 30
Operating safety .............................. 31
Operation outside the USA/
Canada ............................................ 30
Parking .......................................... 161
Parking for a long period ................ 164
Pulling away ................................... 139
Raising ........................................... 354
Reporting problems ......................... 32
Securing from rolling away ............ 353
Technical data ............................... 359
Towing away .................................. 327
Transporting .................................. 329
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
24Index