Page 177 of 571

If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II may nothave symptoms that are apparent, continueddriving with the service engine soon indicatoron can result in increased emissions, lowerfuel economy, reduced engine andtransmission smoothness and lead to morecostly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programs toinspect the emission control equipment onyour vehicle. Failure to pass this inspectioncould prevent you from getting a vehicleregistration.
If the service engine soon indicatoris on or the bulb does not work,your vehicle may need service.See On-Board Diagnostics.
Your vehicle may not pass the I/M test if theservice engine soon indicator is on or notworking properly (bulb is burned out), or ifthe OBD-II system has determined that someof the emission control systems have notbeen properly checked. In this case, thevehicle is not ready for I/M testing.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that the vehicleis not ready for I/M testing. To determine ifthe vehicle is ready for I/M testing, turn theignition key to the on position for 15 secondswithout cranking the engine. If the serviceengine soon indicator blinks eight times, itmeans that the vehicle is not ready for I/Mtesting; if the service engine soon indicatorstays on solid, it means that your vehicle isready for I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing, youcan perform the following driving cycleconsisting of mixed city and highway driving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at least eighthours with the ignition off. Then, start thevehicle and complete the above drivingcycle. The vehicle must warm up to itsnormal operating temperature. Oncestarted, do not turn off the vehicle untilthe above driving cycle is complete.
If the vehicle is still not ready for I/M testing,you need to repeat the above driving cycle.
174
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Engine Emission Control
Page 178 of 571

AUTOMATIC TRANSMISSION
WARNINGS
Always fully apply the parking brakeand make sure you shift into park (P).Failure to follow this instruction could resultin personal injury or death.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneously formore than a few seconds will limit engineperformance, which may result in difficultymaintaining speed in traffic and could leadto serious injury.
Note:Under certain conditions, you may notbe able to shift out of park (P) unless theintelligent access key is inside the vehicle.
Push Button Shift Transmission
Your vehicle is equipped with an electronictransmission. The shift buttons are locatedon the instrument panel next to thetouchscreen. The gears are selected bypressing and releasing the PRNDS buttons.
Every time a gear is selected, the selectedbutton will light up. You will also see the gearselected appear in the instrument cluster.
Understanding the Positions of yourElectronic Transmission
Note:Always come to a complete stopbefore putting your vehicle into and out ofpark (P).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on theinstrument panel of the gear you want toselect.
175
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
TransmissionE146223 E155989
Page 179 of 571

3. The gearshift button you select willilluminate and the selected gear willappear in the instrument cluster.
4. Release the brake pedal and yourtransmission will remain in the selectedgear.
Note:If you attempt to leave your vehiclewhile it is in gear, the vehicle willautomatically shift into park (P). Safety beltand door monitors determine your intent andmake the shift for you. During this time, amessage will appear in the informationdisplay screen prompting you to make theshift.
Note:To put your vehicle in gear with thedoor open, perform steps 1-4. See theAutomatic Return to Park section in thischapter for more information on this feature.
Park (P)
With the transmission in park (P), your vehiclelocks the transmission and prevents the frontwheels from turning. Always come to acomplete stop before putting your vehicleinto and out of park (P). An audible chimesounds once you select park (P).
When the ignition is turned off, the vehiclewill automatically shift into park (P). If theignition is turned off while the vehicle ismoving, it will first shift into neutral (N) untila slow enough speed is reached. The vehiclewill then shift into park (P) automatically.
Automatic Return to Park
Note:This feature will not operate when yourvehicle is in Stay in Neutral mode or neutraltow.
Your vehicle has a safety feature that willautomatically shift your vehicle into park (P)when any of the following conditions occur:
•You turn the ignition off
•You open the driver's door with yoursafety belt unlatched
•Your safety belt is unlatched while thedriver's door is open
If you turn the ignition off while your vehicleis moving, your vehicle will first shift intoneutral (N) until it slows down enough to shiftinto park (P) automatically.
Note:If you have waited an extended periodof time, (2-15 minutes) before starting yourvehicle, unlatching your safety belt will causethis feature to activate, even with the driver'sdoor closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed, seeyour authorized dealer.
Reverse (R)
With the transmission in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the transmission in neutral (N), you canstart your vehicle and it is free to roll. Holdthe brake pedal down while in this position.
176
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Transmission
Page 180 of 571

Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral (N) when you exit the vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on yourshifter assembly.
2. A message will appear in yourinformation display.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
A message will appear in your informationdisplay screen when your vehicle hasentered Stay in Neutral mode.
Note:During this mode the N button willflash continuously and your instrumentcluster will display N as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode selectanother gear. See the Putting the Vehiclein Gear for instructions on how to do this.
Entering a Carwash
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Drive (D)
The normal driving position for the best fueleconomy.
Sport (S)
Putting the vehicle in sport (S):
•Provides additional engine braking andextends lower gear operation to enhanceperformance for uphill climbs, hilly terrainor mountainous areas. This will increaseengine RPM during engine braking
•Provides additional lower gear operationthrough the automatic transmission shiftstrategy
•Provides gear selection more quickly andat higher engine speeds
SelectShift Automatic™ Transmission
Your SelectShift Automatic transmissiongives you the ability to change gearsmanually.
Paddle Shifters
With your vehicle in drive (D), the paddleshifters provide temporary manual control.They allow you the ability to shift gearsquickly, without taking your hands off thesteering wheel.
You can achieve extensive manual controlby pressing the sport (S) button.
•Pull the right paddle (+) to upshift.
•Pull the left paddle (–) to downshift.
Upshift to the recommended shift speedsaccording to the following chart:
177
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
TransmissionE144821
Page 181 of 571
Upshifts when accelerating (recommended for best fuel economy)
mph (km/h)Gear Upshift
ToFrom
15 mph (24 km/h)21
25 mph (40 km/h)32
40 mph (64 km/h)43
45 mph (72 km/h)54
50 mph (80 km/h)65
The instrument cluster will display yourcurrently selected gear.
The transmission will automatically upshift ifyour engine speed is too high or downshiftif your engine speed is too low.
Note:The system will stay in manual controluntil you make another shift button selection.For example, drive (D).
Brake-Shift Interlock Override
WARNINGS
Do not drive your vehicle until youverify that the stoplamps are working.
178
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
TransmissionE155990
Page 182 of 571

WARNINGS
When doing this procedure, you needto take the transmission out of park (P)which means your vehicle can roll freely. Toavoid unwanted vehicle movement, alwaysfully apply the parking brake prior to doingthis procedure. Use wheels chocks ifappropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not be workingproperly. Have your vehicle checked as soonas possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature isdisabled.
Note:This feature will only function if your12-volt battery has power. If vehicle batteryvoltage is not sufficient, an external 12-voltpower source (for example, jumper cables,battery charger or jump pack) may berequired to function the interlock overrideswitch.
Use the brake-shift interlock override tomove your transmission from the parkposition in the event of an electricalmalfunction. If your vehicle has a deadbattery, an external power source will berequired.
1. Apply the parking brake and turn yourignition off before performing thisprocedure.
2. Locate your brake-shift interlock accessslot. The slot is located in your centerconsole storage bin. The access slotdoes not have a label.
Note:Make sure that you correctly identifythe access hole as not to damage the mediahub.
3. Using a tool, press and hold the brakeshift interlock switch. The shift buttonson the instrument panel will flash whenyour vehicle is in override mode.
4. With the override switch still held, pressthe neutral button (N) to shift from park.
5. Release the override button.
6.Your vehicle will remain in Stay in Neutralmode for wrecker towing purposes orcan be shifted to the desired gear anddriven (if possible).
7. Release the parking brake.
179
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
TransmissionE180636
Page 183 of 571

Automatic Transmission AdaptiveLearning
This feature increases durability and providesconsistent shift feel over the life of yourvehicle. A new vehicle or transmission mayhave firm or soft shifts. This operation willnot affect function or durability of yourtransmission and is normal. Over time, theadaptive learning process will fully updatetransmission operation. Additionally, thestrategy must be relearned whenever thebattery is disconnected or a new battery isinstalled.
If Your Vehicle Gets Stuck In Mud orSnow
Note:Do not rock your vehicle if your engineis not at normal operating temperature ordamage to your transmission may occur.
Note:Do not rock your vehicle for more thana minute or damage to your transmissionand tires may occur, or your engine mayoverheat.
If your vehicle gets stuck in mud or snow,you can help rock your vehicle out by shiftingbetween forward and reverse gears,stopping between shifts in a steady pattern.Press lightly on the accelerator in each gear.
180
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
Transmission
Page 184 of 571

USING ALL-WHEEL DRIVE
Note:When a system malfunction is present,a warning message appears in theinformation display. See InformationMessages (page 114). This means the systemis not functioning correctly and onlyfront-wheel drive is available. Have yourvehicle checked by an authorized dealer.
Note:When the system overheats andswitches to front-wheel drive, a warningmessage appears in the information display.This may occur if you operate your vehiclein extreme high load conditions or withexcessive wheel spin (for example, deepsand). To resume all-wheel drive function,stop your vehicle in a safe location and turnoff the ignition. When the system cools,normal all-wheel drive function will return.The information display indicates, for aboutfive seconds, this return.
Note:When using the spare tire, a warningmessage may appear in the informationdisplay. This message turns off afterreinstalling the repaired or replaced roadtire and you switch on the ignition.
Note:Re-install the repaired tire or replacethe tire as soon as possible. Different tiresizes between the front and rear axles cancause system damage, or turn off theall-wheel drive.
This system anticipates wheel spin andtransfers power to the rear wheels beforethe spin occurs. Even when wheel spin is notoccurring, the system is continuouslyadjusting power distribution to the wheels,in an attempt to improve straight line andcornering, both on and off road.
The system automatically turns on every timeyou switch on the ignition.
The all-wheel drive system does not requiremaintenance.
The all-wheel drive system gives your vehiclesome limited off-road capabilities. Operatingyour vehicle in conditions other thanmoderate sand, snow, mud or rough roadscould subject it to excessive stress and heat.This could result in system damage. Yourvehicle warranty will not cover this damage.
The information display indicates the powerdistribution between the front and rearwheels. The more the area is filled the morepower is being distributed to that wheel.
Driving in Special Conditions With All-Wheel Drive
All-wheel drive vehicles are capable ofdriving on moderate sand, snow, mud andrough roads. All-wheel drive has operatingcharacteristics that are somewhat differentfrom two-wheel drive, both on and off thefreeway.
Note:It may be useful to switch the tractioncontrol off. This allows for more wheel spinand engine torque in certain off roadconditions or if your vehicle becomes stuck.
181
MKC (TME) Canada/United States of America, JJ7J 19A321 AA enUSA, Edition date: 201707, Second Printing
All-Wheel Drive (If Equipped)E142669