Changing the 12V Battery.........................296
Checking the Wiper Blades......................297
Changing the Wiper Blades.....................298
Adjusting the Headlamps.........................299
Removing a Headlamp..............................300
Changing a Bulb..........................................300
Bulb Specification Chart.............................301
Changing the Engine Air Filter................303
Vehicle Care
General Information...................................305
Cleaning Products......................................305
Cleaning the Exterior.................................306
Waxing............................................................307
Cleaning the Engine...................................308
Cleaning the Windows and Wiper Blades......................................................................308
Cleaning the Interior..................................309
Cleaning the Instrument Panel andInstrument Cluster Lens..........................311
Cleaning Leather Seats...............................311
Repairing Minor Paint Damage.................312
Cleaning the Wheels...................................312
Vehicle Storage............................................313
Body Styling Kits...........................................314
Wheels and Tires
General Information.....................................315
Tire Care.........................................................318
Using Snow Chains......................................331
Tire Pressure Monitoring System............332
Changing a Road Wheel............................337
Technical Specifications............................342
Capacities and Specifications
Engine Specifications - 2.0L/2.0LEcoBoost™.................................................344
Engine Specifications - 2.3L/2.3LEcoBoost™.................................................345
Motorcraft Parts - 2.0L/2.0L EcoBoost™......................................................................346
Motorcraft Parts - 2.3L/2.3L EcoBoost™......................................................................347
Vehicle Identification Number.................348
Vehicle Certification Label........................348
Transmission Code Designation.............349
Capacities and Specifications - 2.0LEcoBoost™.................................................350
Capacities and Specifications - 2.3LEcoBoost™.................................................356
Audio System
General Information....................................364
Audio Unit.....................................................365
USB Port........................................................367
SYNC™ 3
General Information....................................368
Home Screen...............................................385
Using Voice Recognition...........................387
Entertainment...............................................397
Climate.............................................................411
Phone..............................................................416
Navigation.....................................................424
Apps................................................................435
Settings..........................................................438
SYNC™ 3 Troubleshooting........................458
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Table of Contents
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
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Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E270969
Heads Up Display (If Equipped)
A red beam of lights will illuminateon the windshield in certaininstances when using adaptivecruise control or the collision warning system.It will also illuminate momentarily when youstart your vehicle to make sure the displayworks.
Headlamp High Beam Indicator
It illuminates when you switch theheadlamp high beam on.
Hood Ajar
Displays when the ignition is onand the hood is not completelyclosed.
Lane Keeping System Lamp (If Equipped)
It illuminates when the systemactivates.
Low Fuel Level Warning Lamp
If it illuminates when you aredriving, refuel as soon as possible.
Low Tire Pressure Warning Lamp
It illuminates when your tirepressure is low. If the lamp remainson with the engine running orwhen driving, check your tire pressure assoon as possible.
It also illuminates momentarily when youswitch the ignition on to confirm the lamp isfunctional. If it does not illuminate when youswitch the ignition on, or begins to flash atany time, have the system checked by yourauthorized dealer.
Low Washer Fluid Level Warning Lamp
It illuminates when the washer fluidis low.
Oil Pressure Warning Lamp
It illuminates when you switch theignition on.
If it illuminates when the engine isrunning this indicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch the engine off. Check the engineoil level. If the oil level is sufficient, thisindicates a system malfunction. Have yourvehicle checked as soon as possible.
See Engine Oil Check (page 289).
Parking Lamps
It will illuminate when you switchthe parking lamps on.
Powertrain Fault
Illuminates when the system hasdetected a powertrain or anall-wheel drive fault. Contact anauthorized dealer as soon as possible.
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Instrument ClusterE156133 E159324 E144813 E132353
Driver AssistUse the up or down arrow buttons to choosebetween the following display options.
Driver Assist
Traction Control
Blindspot
SensitivityCollision Warning
Cross Traffic
Adaptive or NormalCruise Control
On or DisplayDriver Alert
Intelligent AWD
ModeLane Keeping Sys
Intensity
Front Park Aid
Rear Park Aid
Tire Pressure on demand screenTire Monitor
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Information Displays
Settings
911 Assist
Do Not Disturb
Traction Control
Max Speed
Speed Minder
Volume Limiter
Clear MyKeys
Distance UnitDisplay
Temperature Unit
Tire Pressure
Language
Speedo in km/h
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Information Displays
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle has low tire pressure. See Tire Pressure Monitoring System(page 332).Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If the warning stays on or continues tocome on, contact an authorized dealer. See Tire Pressure Monitoring System (page 332).Tire Pressure Monitor Fault
A tire pressure sensor is malfunctioning or your spare tire is in use. See Tire Pressure MonitoringSystem (page 332). If the warning stays on or continues to come on, contact an authorized dealeras soon as possible.
Tire Pressure Sensor Fault
Traction Control
ActionMessage
The status of the traction control system after you switched it off or on. See Using TractionControl (page 193).Traction Control Off / Traction Control On
A spinout has occurred and the hazards are on.Spinout Detected Hazards Activated
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Information Displays
To resume operation, switch the ignition offand allow the system to cool down for aminimum of 15 minutes. After the system hascooled down, you will see a brief messagedisplay in the information display. SeeInformation Messages (page 114).
When driving at slow speeds in deep sandunder high outside temperatures, use a lowgear when possible. Low gear operation willmaximize the engine and transmissioncooling capability.
Tips when driving over sand:
•Keep all four wheels on the most solidarea of the trail.
•Shift to a lower gear.
•Apply the accelerator slowly.
•Drive steadily through the terrain.
•Avoid excessive wheel spin.
•Avoid reducing the tire pressures.
Mud and Water
Mud
Avoid sudden changes in vehicle speed ordirection when you are driving in mud. Evenall-wheel drive vehicles can lose traction inmud. If your vehicle does slide, steer in thedirection of the slide until you regain controlof your vehicle.
After driving through mud, clean off excessmud stuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts can cause an imbalance thatcould damage drive components.
Water
Drive slowly through high water. Traction orbrake capability may be limited.
When driving through water, determine thedepth and avoid water higher than thebottom of the wheel rims. If the ignitionsystem gets wet, your vehicle may stall.
Once through water, always try the brakes.Wet brakes will not stop your vehicle asquickly as dry brakes. Apply light pressureto the brake pedal while slowly moving thevehicle to dry the brakes.
Note:Driving through deep water maydamage the transmission. If the front or rearaxle is submerged in water, have the powertransfer unit (PTU) or rear axle serviced byan authorized dealer.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make itnecessary to travel diagonally up or down ahill or steep incline, always try to drivestraight up or straight down the slopingterrain.
Note:To maintain traction and avoidpossibly rolling your vehicle, avoid turningon steep slopes or hills. When you drive ona hill, determine beforehand the route youwill use. Do not drive over a hill without firstseeing what is on the other side. Do not drivein reverse over a hill without the aid of anobserver.
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All-Wheel Drive (If Equipped)
Why is the feature not available (line markings are gray) when I can see the lane markings on the road?
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concrete roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads.
Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid or Aid + Alert mode?
High cross winds are present.
There is a large road crown.
Rough roads, grooves or shoulder drop-offs.
Heavy uneven loading of the vehicle or improper tire inflation pressure.
The tires have been changed, or the suspension has been modified.
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Driving Aids