Changing the 12V Battery.........................296
Checking the Wiper Blades......................297
Changing the Wiper Blades.....................298
Adjusting the Headlamps.........................299
Removing a Headlamp..............................300
Changing a Bulb..........................................300
Bulb Specification Chart.............................301
Changing the Engine Air Filter................303
Vehicle Care
General Information...................................305
Cleaning Products......................................305
Cleaning the Exterior.................................306
Waxing............................................................307
Cleaning the Engine...................................308
Cleaning the Windows and Wiper Blades......................................................................308
Cleaning the Interior..................................309
Cleaning the Instrument Panel andInstrument Cluster Lens..........................311
Cleaning Leather Seats...............................311
Repairing Minor Paint Damage.................312
Cleaning the Wheels...................................312
Vehicle Storage............................................313
Body Styling Kits...........................................314
Wheels and Tires
General Information.....................................315
Tire Care.........................................................318
Using Snow Chains......................................331
Tire Pressure Monitoring System............332
Changing a Road Wheel............................337
Technical Specifications............................342
Capacities and Specifications
Engine Specifications - 2.0L/2.0LEcoBoost™.................................................344
Engine Specifications - 2.3L/2.3LEcoBoost™.................................................345
Motorcraft Parts - 2.0L/2.0L EcoBoost™......................................................................346
Motorcraft Parts - 2.3L/2.3L EcoBoost™......................................................................347
Vehicle Identification Number.................348
Vehicle Certification Label........................348
Transmission Code Designation.............349
Capacities and Specifications - 2.0LEcoBoost™.................................................350
Capacities and Specifications - 2.3LEcoBoost™.................................................356
Audio System
General Information....................................364
Audio Unit.....................................................365
USB Port........................................................367
SYNC™ 3
General Information....................................368
Home Screen...............................................385
Using Voice Recognition...........................387
Entertainment...............................................397
Climate.............................................................411
Phone..............................................................416
Navigation.....................................................424
Apps................................................................435
Settings..........................................................438
SYNC™ 3 Troubleshooting........................458
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Table of Contents
CENTER CONSOLE
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Front storage bin with auxiliarypower point and USB port.A
Cup holder.B
Storage compartment with auxiliarypower point.C
Auxiliary power point and ACpower outlet (if equipped).D
OVERHEAD CONSOLE
Press near the rear edge of the door to openit.
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Storage CompartmentsABC
D
E171511 E224352
CD slot.A
CD eject.B
Tune.C
Seek, fast forward and reverse.D
Vol and power.E
Tune
In radio mode, turn to search through theradio frequency band. In satellite radio mode,turn to find the previous or next availablesatellite radio station.
Seek, Fast Forward and Reverse
In radio mode, select a frequency band andpress either button. The system stops at thefirst station it finds in that direction. In CDmode, press to select the next or previoustrack. Press and hold to move quicklyforward or backward through the currenttrack. In satellite radio mode, press to selectthe next or previous satellite radio station. Ifyou select a specific category (such as jazz,rock or news), press to find the next orprevious station in the category you select.
Volume and Power
Turn to adjust the volume. Press to switchthe system on and off.
USB PORT
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See your SYNCinformation.
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Audio SystemE205592
Website
www.syncmaroute.ca
Lincoln Connect with Lincoln Way
With a Lincoln Connect-equipped vehicle,you can use Lincoln Way® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuel leveland approximate mileage. You can alsoschedule specific times to remotely start yourvehicle so it’s ready to hit the road as soonas you are. Lincoln Way® is available througha free download via the Apple App Store®or Google Play™. Message and data ratesmay apply. Services may be limited by mobilephone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to log intoyour owner account and visit the SYNCsoftware update page.
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose to startthe download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt your useof the system. Navigation updates cannot beinstalled in the background, because the filesare too large.
To install the update in your vehicle, removeanything that is plugged in the USB ports onthe media hub and plug in the USB drivecontaining the update. When the USB driveis plugged in, the installation should beginimmediately. After a successful installation,the update is available the next time thevehicle is started.
Please reference the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
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SYNC™ 3
USB Ports
The USB ports are in the center console orbehind a small access door in the instrumentpanel.
This feature allows you to plug in USB mediadevices, memory sticks, flash drives or thumbdrives, and charge devices if they supportthis feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certain audioapps such as iHeartRadio through a USB orBluetooth enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 435).
Supported Media Players, Formats andMetadata Information
The system is capable of hosting nearly anydigital media player, including iPod, iPhone,and most USB drives.
Supported audio formats include MP3, WMA,WAV, AAC, and FLAC.
Supported audio file extensions include MP3,WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in the mediafiles, provide information about the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreento access your climate control features.Depending on your vehicle line and optionpackage, your climate screen may lookdifferent from one of the screens shownbelow. Your screen may not contain all ofthe features shown.
Note:You can switch temperature unitsbetween Fahrenheit and Celsius. SeeSettings (page 438).
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SYNC™ 3E211463
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay andAndroid Auto to access your phone.
When you use Apple CarPlay or AndroidAuto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disablesome SYNC 3 features.
Most Apple CarPlay and Android Autofeatures use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or newerwith iOS 7.1 or newer. Updating to the latestiOS version is recommended.
1. Plug your phone into a USB port.
2. Follow the prompts on the touchscreen.
3. Follow the prompts that appear on yourphone to allow access to Apple CarPlay.
After completing the setup, your phoneconnects to Apple CarPlay automaticallywhen plugged into a USB port.
To disable this feature from the Settingsscreen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects AppleCarPlay. Select the name of your device.
Switch Apple CarPlay off.
To return to SYNC 3, go to the Apple CarPlayhome screen and select the SYNC app.
Note:Contact Apple for Apple CarPlaysupport.
Android Auto
Android Auto is compatible with mostdevices with Android 5.0 or newer.
1.Download the Android Auto app to yourdevice from Google Play to prepare yourdevice (this may require mobile datausage).
Note:The Android Auto App may not beavailable within your current market.
2. Plug your device into a USB Port. SeeUSB Port (page 367).
3. Follow the prompt on the touchscreen.
4. Follow the prompts that appear on yourdevice.
Note:You may be prompted to updateadditional apps on your device. This mayrequire mobile data usage.
To disable this feature from the Settingsscreen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detectsAndroid Auto. Select the name of yourdevice.
Switch Android Auto off.
Note:You may need to slide your Settingsscreen to the left to select Apple CarPlayPreferences or Android Auto Preferences.
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SYNC™ 3
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly to HEREby going to www.here.com/mapcreator.HERE evaluates all reported map errors andresponds with the result of their investigationby e-mail.
Map coverage includes the USA (includingPuerto Rico and the US Virgin Islands),Canada and Mexico.
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3 AppLinkenabled smartphone apps. When an app isrunning through AppLink, you can controlmain features of the app through voicecommands and steering wheel controls.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded. Someapps will work with no setup. Other apps willwant you to configure your personal settingsand personalize your experience by creatingstations or favorites. We recommend you dothis at home or outside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Lincoln is notresponsible for your app or its use of data.
Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughAppLink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the app needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
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SYNC™ 3