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When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slotuntil the sound returns. There is a brief mute while the radio saves the station. Sound returnswhen the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutesbefore the digital audio plays, because the system has to reacquire the digital signal.
Presets
Note:As with any station you save, you cannot access the saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of the reception area, the stationmay mute due to weak signal strength.Reception area
If you are listening to HD1, the system changes back to the analog broadcast until the digitalbroadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicastchannels, the station mutes and stays muted unless it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays thestation in the analog version. Once the receiver verifies the station is an HD Radio station, it shiftsto the digital version. Depending on the station quality, you may hear a slight sound change whenthe station changes from analog to digital. Blending is the shift from analog to digital sound ordigital back to analog sound.
Station blending
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In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening to astation broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radio broad-caster.Echo, stutter, skip or repeat in audio.Increase or decrease in audiovolume.
No action required. The reception issue may clearup as you continue to drive.The radio is shifting between analog and digitalaudio.Sound fading or blending in and out.
No action required. This is normal behavior. Waituntil the audio is available.The digital multicast is not available until the HDRadio broadcast is decoded. Once decoded, theaudio is available.
There is an audio mute delay whenselecting HD2 or HD3, multicastpreset or Direct Tune.
No action required. The station is not available inyour current location.The previously stored multicast preset or directtune is not available in your current reception area.Cannot access HD2 or HD3 multicastchannel when recalling a preset orfrom a direct tune.
Fill out the station issue form.1Data service issue by the radio broadcaster.Text information does not matchcurrently playing audio.
Fill out the station issue form. 1Data service issue by the radio broadcaster.There is no text information shownfor currently selected frequency.
1 You can find the form here:
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Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from iBiquity Digital Corporation andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof DTS. Ford Motor Company and DTS arenot responsible for the content sent usingHD Radio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
CD (If equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate the track is set to repeat.RepeatFor MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small numberone displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random order.Shuffle
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You can use the forward, reverse, pause orplay buttons to control the audio playback.Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through three modes: repeat off (button nothighlighted), repeat all (button highlighted) and repeat track (button highlighted with a small numberone).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about the currentlyplaying track, press the cover art or Infobutton.
For some devices, SYNC 3 is able to provide30-second skip buttons when you listen toaudio books or podcasts. These buttonsallow you to skip forward or backward withina track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
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FunctionButton
If available, displays the list of tracks in the Now Playing playlist.Browse
This option, which is available under browse, allows you to play alltracks or to filter the available media into one of the below categories.New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within thecategory you are browsing.A-Z Jump
If available, this allows you to browse the folders and files on yourUSB device.Explore Device
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USB Ports
The USB ports are in the center console orbehind a small access door in the instrumentpanel.
This feature allows you to plug in USB mediadevices, memory sticks, flash drives or thumbdrives, and charge devices if they supportthis feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certain audioapps such as iHeartRadio through a USB orBluetooth enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 435).
Supported Media Players, Formats andMetadata Information
The system is capable of hosting nearly anydigital media player, including iPod, iPhone,and most USB drives.
Supported audio formats include MP3, WMA,WAV, AAC, and FLAC.
Supported audio file extensions include MP3,WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in the mediafiles, provide information about the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreento access your climate control features.Depending on your vehicle line and optionpackage, your climate screen may lookdifferent from one of the screens shownbelow. Your screen may not contain all ofthe features shown.
Note:You can switch temperature unitsbetween Fahrenheit and Celsius. SeeSettings (page 438).
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DescriptionItemCallout
Touch up or down to adjust the temperature.Left-hand front seat temperature:A
Touch the heated steering wheel icon to switch the heated steering wheel on and off(if equipped).Heated steering wheel:B
A pop up appears on the screen to display the defrost options.DefrostC
Touch the button to maximize defrosting. Outsideair flows through the windshield vents, the fan auto-matically adjusts to the highest speed and thetemperature dial returns to the full heat position. Youcan use this setting to defog or clear a thin coveringof ice from the windshield. The heated rear windowalso automatically turns on when you select MAXDefrost.
MAX Defrost:
Touch to clear the windshield of fog and thin ice.Touch again to return to the previous airflow selec-tion. When on, defrost provides outside air to reducewindow fogging and distributes air through thewindshield defroster vents and demister vents.
Defrost
Note: To prevent window fogging, you cannot selectrecirculated air when Defrost is on.
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