Changing the 12V Battery.........................296
Checking the Wiper Blades......................297
Changing the Wiper Blades.....................298
Adjusting the Headlamps.........................299
Removing a Headlamp..............................300
Changing a Bulb..........................................300
Bulb Specification Chart.............................301
Changing the Engine Air Filter................303
Vehicle Care
General Information...................................305
Cleaning Products......................................305
Cleaning the Exterior.................................306
Waxing............................................................307
Cleaning the Engine...................................308
Cleaning the Windows and Wiper Blades......................................................................308
Cleaning the Interior..................................309
Cleaning the Instrument Panel andInstrument Cluster Lens..........................311
Cleaning Leather Seats...............................311
Repairing Minor Paint Damage.................312
Cleaning the Wheels...................................312
Vehicle Storage............................................313
Body Styling Kits...........................................314
Wheels and Tires
General Information.....................................315
Tire Care.........................................................318
Using Snow Chains......................................331
Tire Pressure Monitoring System............332
Changing a Road Wheel............................337
Technical Specifications............................342
Capacities and Specifications
Engine Specifications - 2.0L/2.0LEcoBoost™.................................................344
Engine Specifications - 2.3L/2.3LEcoBoost™.................................................345
Motorcraft Parts - 2.0L/2.0L EcoBoost™......................................................................346
Motorcraft Parts - 2.3L/2.3L EcoBoost™......................................................................347
Vehicle Identification Number.................348
Vehicle Certification Label........................348
Transmission Code Designation.............349
Capacities and Specifications - 2.0LEcoBoost™.................................................350
Capacities and Specifications - 2.3LEcoBoost™.................................................356
Audio System
General Information....................................364
Audio Unit.....................................................365
USB Port........................................................367
SYNC™ 3
General Information....................................368
Home Screen...............................................385
Using Voice Recognition...........................387
Entertainment...............................................397
Climate.............................................................411
Phone..............................................................416
Navigation.....................................................424
Apps................................................................435
Settings..........................................................438
SYNC™ 3 Troubleshooting........................458
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Table of Contents
PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys but one. Any keys thatyou did not program are administrator keysor admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both a MyKeyand an admin key are present when youstart your vehicle, the system recognizes theadmin key only.
Standard Settings
Not every vehicle includes the features listedbelow. If your vehicle has this equipment,then you cannot change the followingsettings when using a MyKey:
•Seatbelt reminder or Belt-Minder™. MyKeymutes the audio system until drivers, andin some instances, passengers, fastentheir seatbelts. Note: If your vehicleincludes an AM/FM radio or a very basicaudio system, then the radio may notmute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systems orparking aids turn on automatically whenyou use the MyKey system. For example,Blind Spot Information System (BLIS),cross traffic alert, lane departure warningor forward collision warning. Note: MyKeydrivers may be able to turn the lanedeparture warning feature off, but thisfeature turns back on automatically withevery new key cycle.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput while the vehicle is in any gearother than park (P) or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if this feature is available in your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterward withan admin key.
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MyKey™
Do not expose discs to direct sunlight or heatsources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracks andfolder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 and WMAtrack mode (system default) and MP3 andWMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3 andWMA track on the disc (noted by the MP3or WMA file extension) from T001 to amaximum of T255. The maximum numberof playable MP3 and WMA files may beless depending on the structure of theCD and exact model of radio present.
•MP3 and WMA folder mode representsa folder structure consisting of one levelof folders. The CD player numbers allMP3 and WMA tracks on the disc (notedby the MP3 or WMA file extension) andall folders containing MP3 and WMA files,from F001 (folder) T001 (track) to F253T255.
•Creating discs with only one level offolders helps with navigation through thedisc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand how thesystem reads the structures you create. Whilevarious files may be present (files withextensions other than MP3 and WMA), onlyfiles with the MP3 and WMA extension areplayed; other files are ignored by the system.This enables you to use the same MP3 andWMA disc for a variety of tasks on your workcomputer, home computer and yourin-vehicle system.
In track mode, the system displays and playsthe structure as if it were only one level deep(all MP3 and WMA files play, regardless ofbeing in a specific folder). In folder mode,the system only plays the MP3 and WMA filesin the current folder.
AUDIO UNIT
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Note:The touchscreen system controls mostof the audio features.
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Audio System
GENERAL INFORMATION
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 438).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
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FunctionsFeature Bar Item
Allows you to see your vehicle's location on a virtual road map, getdriving directions to your destination and find points of interest alongyour route.
Navigation
(If equipped)
Connect and control SYNC 3 compatible apps running on your iphoneor android device. Also, access built-in additional features such asSiriusXM Traffic and Travel Link (if equipped).
Apps
If your vehicle is a hybrid, plug-in hybrid, or electric this is also whereyour settings and power information is located.
You can customize your system with various settings for the touch-screen display, feature preferences, and how you want to interactwith your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to the clothand try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus on whatis in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sure ofyour request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status bar indicatingthe status of the voice command session.See Using Voice Recognition (page 387).
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Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 79).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 364).
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of electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information, suchas Points of Interest reviews and ratings,SiriusXM Travel Link sports information,or ski condition search areas.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contacts orrecent phone call entries).
See the following table for more specificexamples.
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