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WHEELS AND TYRES
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WARNING
The lowest permitted load index (LI) and speed rating (SS) for the tyres for eachrespective engine variant are shown in thecar's registration document. If a tyre with toolow a load index or speed rating is used, itmay overheat and be damaged.
Related information
•Tyres (p. 482)
• Dimension designation for wheel rim (p. 502)
• Approved tyre pressures (p. 574)
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M A I N T E N A N C E A N D S E R V I C E
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MAINTENANCE AND SERVICE
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Volvo service programme
To keep the car as safe and reliable as possible, follow the Volvo service programme as specifiedin the Service and Warranty Booklet.
Volvo recommends engaging an authorised Volvo workshop to perform the service and mainte-nance work. Volvo workshops have the personnel,special tools and service literature to guaranteethe highest quality of service.
IMPORTANT
For the Volvo warranty to apply, check and follow the instructions in the Service andWarranty Booklet.
Related information
• Servicing the climate control system (p. 520)
• Book service and repair (p. 506)
Car status The car's general status can be shown in the centre display along with the opportunity to bookservice.
The Car status app is started
from app view in the centre dis- play and has three tabs:
•Messages - saved status messages
•
Status - check of tyre pressure and engine
oil level
•
Appointments - booking of service and
repair work.
Related information
• Managing messages saved from the driver display and centre display (p. 110)
• Checking tyre pressure with the tyre monitor- ing system
* (p. 487)
• Checking and filling with engine oil (p. 517)
• Book service and repair (p. 506)
Book service and repair 1
Manage service, repair and booking information directly from your online car. The information is handled in the
Car statusapp, which is opened from the app view in the centre display.
This service provides, for certain markets, a con- venient way to book service and workshop visitsdirectly from your car. Vehicle data is sent to yourdealer, who can prepare the workshop visit. Thedealer will get back to you with a booking sug-gestion. For certain markets, the system willremind you of a scheduled appointment time as it approaches and the navigation system 2
can also
guide you to the workshop when the time comes. You also have information on your dealer availa-ble in the car and can contact your workshop atany time.
Before the service can be used
Volvo ID
• Create a Volvo ID, see section "Volvo ID".
• Register the Volvo ID for your car, see sec- tion "Volvo ID". If a Volvo ID already exists,use the same e-mail address that was usedwhen the Volvo ID was created.
1
Applies to certain markets.
2 Applies to Sensus Navigation *.
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MAINTENANCE AND SERVICE
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507
Changing contact address
If you would like to change to another e-mail address, you can contact a Volvo dealer.
Selecting a Volvo dealer
Select the Volvo dealer you would like to contact for service and repairs by going towww.volvocars.com and navigating to My Volvo.
Prerequisite for booking from car
For the car to send and receive booking informa- tion, it must be connected to the Internet, seesection "Online car".
Using the serviceWhen it is time for service, and in some caseswhen the car is in need of repair, a message willappear in the driver display and at the top of thecentre display. The service date is determined byhow much time has passed, hours that theengine has been running, or distance drivensince the last service. You can also book a workshop visit later via the My Volvo owner's portal. To ensure that yourdealer has the latest information on your car youcan send vehicle data, see section "SendingVehicle Data" below.
Book service or repair
Fill in the appointment request when desired or when a message stating that service or repairsare needed is shown in the driver display and atthe top of the centre display.
Filling in and sending an appointment request.
1.Open the Car status app from the app view
in the centre display.
2. Press the
Appointments button.
3. Press the
Request appointment button.
4. Make sure that the correct
Volvo ID is filled
in.
5. Make sure that the desired
Workshop is
filled in. 6. Fill in information for the workshop in the
field
Tap to write information to the
workshop, e.g. if there is anything you would
like done during the workshop visit or any other important information to your work-shop.
Or press the button and speak the informa- tion. The information is then entered in theinformation field in your appointment request.
7. Press the
Send appointment request but-
ton.
> You will receive an appointment sugges-
tion to your car within a couple of days. 3
.
You will also receive the same communi- cation via e-mail and when you visit MyVolvo. In certain markets, once you have sent the appointment request, the message thatthe car needs service is extinguished inthe driver display.
8. Press the
Cancel request button to cancel
your request.
3 This time frame may vary depending on market.
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MAINTENANCE AND SERVICE
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508 The appointment request contains vehicle data when it is sent from your car to the workshop viayour Internet connection. This information facili-tates planning for the workshop.
Accept the appointment suggestion
The car will retrieve appointment suggestions via your Internet connection when it is available.When the car has received an appointment sug-gestion, a message will be shown at the top ofthe centre display.
1. Tap the message.
2. If the suggested booking is acceptable, tap
on the
Accept button. Otherwise press
either of the Send new proposal orDecline buttons.
When an appointment suggestion is accepted, the reply will be sent to the workshop via yourInternet connection.
Sending vehicle data
You can send vehicle data at any time from your car, e.g. if you book a workshop visit directly viathe My Volvo owner's portal, and will help yourworkshop with better basic information. The vehicle data sent is the last saved (last time the car was running).
1. Open the Car status app from the app view
in the centre display.
2. Press the
Appointments button.
3. Press the
Send car data button.
> A message that vehicle data are being sent is shown at the top of the centre dis- play. You can cancel data transmission bytapping the X in the activity indicator. The vehicle data are sent via your Internet connection.
See workshop information
1. Open the Car status app from the app view
in the centre display.
2. Press the
Appointments button. 3.
Press the
Workshop information button.
> A pop-up window with information on your dealer will open.
4. Call your dealer if you like, or tap on the address or GPS coordinates to start naviga- tion to your workshop 2
.
Booking information and vehicle dataWhen you decide to book a service or send data from your car, the booking information and vehi-cle data will be sent via you Internet connection.The vehicle data make it easier for your workshopto plan your next visit. The vehicle data consists of information in the following areas:
• service requirement
• time since last service
• function status
• fluid levels
• meter reading
• the car's vehicle identification number (VIN 4
)
• the car's software version
• the car's diagnostics data.
2
Applies to Sensus Navigation *.
4 Vehicle Identification Number.
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MAINTENANCE AND SERVICE
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Related information
•Volvo ID (p. 23)
• Online car
* (p. 463)
• Car status (p. 506)
Inspection and service of the system for vehicle gas
*5
The system for vehicle gas must be inspected regularly by an authorised workshop - an author-ised Volvo workshop is recommended.
WARNING
The gas is compressed to high pressure. This system must only be serviced and repaired byan authorised workshop. Never attempt to disassemble or adjust the gas system or its component parts yourself-risk of serious personal injury.
Remote updates Several of the car's systems can be updated from the centre display with an online car.
The Download Centre app is
started from app view in the centre display and enables:
• searching for and updating system software
• updating map data for Sensus Navigation
*
• downloading, updating and uninstalling apps.
Related information
•
System updates (p. 510)
• Downloading, updating and uninstalling apps (p. 468)
5
Applies to the Bi-Fuel model variant.
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MAINTENANCE AND SERVICE
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System updates
System updates are intended for the Internet- connected and infotainment components of thecar. If system software updates are available, theupdates can be made all at once or one at atime.
System updates are handled via the Download Centre app
in the centre display's applica- tion view. A tap on the buttonstarts a download application inthe home view's bottom sub-view. If no search for available
updates has been performed since the last timethe infotainment system was started, a search isperformed. No search is performed if a softwareinstallation is in progress. An icon in the down- load application's button
System updatesshows how many updates are available. A tap on the button shows a list of updates that can beinstalled in the car. For more information andanswers to common questions regarding functionand to download certain system updates, go in tosupport.volvocars.com. For system updates to be possible, the car must be connected to the Internet, see section "Onlinecar".
Searching for software updates is activated when the car is supplied from the factory.
NOTE
Data download may affect other services that transmit data, e.g. Internet radio. If the effecton other services is experienced as disruptivethen the download can be interrupted. Alter-natively, it may be appropriate to switch off orinterrupt other services.
NOTE
An update can be interrupted when the igni- tion is switched off and the car is left. However, the update does not have to be completed before the car is left, this isbecause the update is resumed the next timethe car is used.
Update all system software
–Select Install all at the bottom of the list.
If no list is desired, then
Install all can be
selected at the System updates button instead.
Update individual system software
programs
–Select Install for the software required.
Cancelling the download
–Tap on X in the activity indicator that has replaced the button Install at the start of the
download. Note that only the download can be cancelled, when the installation phase has started, this can-not be cancelled.
Background search for software
updates
The function can be deactivated via the centredisplay: 1. Press
Settings in the top view.
2. Press
SystemDownload Centre.
3. Deselect
Auto Software Update.
If an update is available, the message
New
software updates available is shown in the
centre display's status bar. A tap on the message starts a download application in the home view'sbottom subview. As soon as the download appli-cation has started, an icon in the download appli- cation's button
System updates shows how
many updates are available.
Related information
• Online car
* (p. 463)
• Downloading, updating and uninstalling apps (p. 468)
• Remote updates (p. 509)